the breakfast is consistent and decent and everything seems covid safe with individual packaging, hand

my kids were very disappointed

the noise coming from outside, the kids running down the hallway! the shower sucked!

spacious rooms and full kitchen.

location. pool. breakfast. great room

a bit old, gym is very limited

the spa tub in the room!, the pool was a nice feature

comfortable bed and free breakfast that wasn't just basic continental. decent variety each day!

the breakfast was delicious and our room was clean and comfortable.

which are minor is that there was no laundry machines, and nowhere to change clothes in the pool area, so you need to shower and dry off and go back to your room to change

stays could do more on the breakfast front

of trash room, laundry room

it would have been nice to have some type of juice or even water offered for breakfast

the on-the-go breakfast was good

also, i would have appreciated being informed about where the breakfast could be found in the morning

pet fee for one night

the pool was nice and spacious

it was way better than expected. the suite was huge and the pool and staff were great!

i loved the bed the mini kitchen the bathroom everything was over the top

breakfast was great, staff were nice and gave me a free room upgrade.

breakfast was canceled.

you don’t have breakfast anymore and that was surprising to my family

no breakfast people loud and fighting all night

breakfast bar lacking supplies, i

the breakfast was very limited because of change of ownership.

was friendly, room was clean and comfortable, breakfast was well stock and attended

didn’t like that fact that the pool opened at 11 it should open at 10am not 11am but i understand why it opens at 11

clean, staff, solitude, breakfast

a little expensive but would have been worth it if we were there when the pool was open.

the cold water in the pool

they help me park my 18 wheeler

no breakfast, but we had a microwave and refrigerator

breakfast was convenient and the rooms was private and comfortable.

no breakfast. we got our own.

there wasn’t any hot breakfast

everything but no breakfast or large cups for the coffee

dirty laundry and stink of smoking wet mess

they have done a good job of having laundry, ice machines, workout area and office equipment available

enjoyed the pool even though i felt they could've cleaned it better

no breakfast staff was very nice and attractive

wifi was not stable.

the wifi was great

wifi was a hassle to hook up too.

purchased the wifi for extra fee because the free wifi didn't work well

the gym

breakfast could be better . open bar and food

due to covid-19, there was no breakfast and use of the pool was by appointment

the jacuzzi and indoor pool was so needed.

pool not open

we liked the pool and fitness center

cold eggs at breakfast

i liked the gym even though it's too small one elliptical

the gym needed to be bigger with more options

clean clean clean !! very friendly staff. ultra reasonable price point. indoor pool. breakfast !

good bfast. we're able to have a late check out

since the hotel has a bar that draws in a large crowd and loud music, there should be security there

i didn't eat breakfast.

s day the outside bar music was so loud

room size, microwave, refrigerator, cold ac. even the breakfast wasn't bad at all.

nice room, located near the gym and the pool.

no hot breakfast.

breakfast was

access to a fitness room.

the breakfast

the room and the breakfast

clean, modern amenities, good bar and restaurant. comfortable bed

convenient parking was

location!! walk to anything. parking lot and garage. pet friendly

this was the second year this service was poor and room service not making up the bed unacceptable

loved that parking was free and plentiful

add one if requested (roses, choc covered strawberries, breakfast in bed, late check out)

bartender had to “go downstairs”

the bar area with outdoor seating was quite pleasant

very clean and friendly staff indoor and outdoor pool great restaurant and spa on site!

outside pool was fun for the kids. restaurant had good food.

view from room is amazing(ask for golf view:)

the kids wore their selfs out

exercise gym

loved the pool my kids enjoy swimming as do i and it's open from 7 am to 11 pm

close to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities, breakfast bar, staff is super friendly and a pet friendly place is

quest that stayed while i was there, was awful, the kids were running up and down the hallways, playing on the elevators and were not being supervised

hotel the kitchen floors were very sticky however other than than that wonderful place to

we had a kitchen and living room and separate bedroom with 2 big beds which were very comfortable

warm breakfast good enough for the

there was nothing at the breakfast except coffe.

someone can get up and eat breakfast with kitchen light on, without disturbing another person still sleeping

somehow i got a room with a kitchen area that included microwave, sink and fridge

was so hot in the room, turned on the air condition and came down stair in lounge/kitchen/ coffee area to watch tv

the kitchen appliances were all in good working condition, making it convenient for light cooking

the size and arrangement of the room was good: kitchen, bedroom, living area

had cooking utensils and full kitchen

the wifi was good.

the wifi was terrible and there was no hot tub like site listed on the website

wifi constantly disconnecting and incredibly slow speeds

wifi access did not always reset

we enjoyed the large spacious room with clean linen and free wifi

stopped and reconnected in the middle of a conference call - shower got warm, but not hot - gym was a bit stuffy, ice room on 2nd floor smelled awful (urine) - not expecting much for

computer lab with free faxing and printing;location close to dining and shopping; free breakfast with the

was a decent hot breakfast and sides and coffee every morning parking was easy rooms were super spacious staff were

breakfast was yummy and the pool was fun beds were very comfy and room nicely set-up

everything. pool was 24 hours.

the gym view

gym had broken equipment.

it was clean.it was quiet and breakfast was quite unexpected.

great location being close to the airport, nice view & good breakfast!

good size gym but little equipment the room was clean and overall good

breakfast was wonderful- rooms were clean and large

excellent service, spacious room, very clean hotel and warm and fresh breakfast in the morning.

the free breakfast is great for the kids

we couldn't take the kids swimming because the pool was closed

more seating in the breakfast area

love the westin for staycations we we need alone time and a quick night away from the kids

i had a great workout at the gym and had no issues with the staff

garden was nice and the gym.

shuttle problems

good gym large rooms comfortable bed

pool and gym on site although we didn’t have a chance to check those out

we enjoyed the clean room and pool along with a good breakfast

location, good breakfast, traveling for work and there a lot of clothing storage

the pool provided a nice break, and the business center with computers and printer was also much

guest who was coughing and cleaning his nose in the middle of the breakfast room, is not good when we’re going through the covid-19

hard to connect wifi to my son ps5! i had to call multiple people to get help

paying for additional wifi speeds seems a little cheap

wifi wasn't free and the coffee maker was great but only had decaf coffee

above, further, the wifi, even when purchased was deemed unsafe by my virus protection,so i was unable to even get to

wifi was on a business trip for 2 nights no wifi at all in my room 426

leaving. guest we load no wifi load music

hotel was very clean, free wifi connections, nice king sized bed for my accommodations, free parking, and the hotel was

the wifi is slow in the pm hours and there are not many channels in there tv.

the rooms are clean and the wifi is reliable

wifi goes in and out

free hot breakfast

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic options

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic

room size and breakfast.

shuttle to the airport and light rail

was very nice and accommodated a late check out request that was about 45 minutes after their normal late checkout out time

no breakfast

had room to park a 16' truck overnight, then about 35 min to hopkins

breakfast area is poorly set up, no lids for drink cups, few selections to choose from and no

more space for the continental breakfast. more pastry choices.

shuttle service was not 24/7, wish i had known about the shuttle hours of operation prior to

when i found out the day i was leaving that the shuttle guy was on vacation they immediately told me they would order an uber to get me to the

although i had a coffee maker there was also free coffee in the laundry room/snack store

the basic gym was also a plus and was clean

there were plenty of kitchen utensils to cook a meal and the room was supplied with free cleaning products, etc

breakfast was ready on time

location and good breakfast

went for breakfast at 6:45 everything except waffles were wiped out, disappointing

liked they were able to change us to a better room and we didn’t know it was free breakfast so that was

the gym and king bed was very good

morning breakfast

loved the complimentary breakfast and airport shuttle.

was no bar or pool or room service as advertised they should change that because i was so looking forward

free airport shuttle was timely and pleasant

the pool wasn’t open ( but the weather had been bad the day before check in)

the ac was broke only one towel i booked two rooms two adults 5 kids asked if we could both rooms next to each other i was told no boy could he same hall

booked a room for me and my two kids days before my arrival and i called to confirm with my confirmation number and they said they

chase at the front desk has been very professional with accommodating al my needs everything early check in to all of my 100 questions customer service is everything to me came here after

i got to my room with my kids open the door and it smelled so bad like cigarettes

with old stained sheets etc'deambulats on the door at all times wont recommend to nobody with kids

the wifi didn't work for any of the days

toilet barley flush no wifi

no tv wifi or hot water

wifi didn't work most of the time

comfortable and cozy rooms, wifi built into tvs, close to bwi

clean, comfortable and the variety of breakfast items was very good, all the foods that needed to be hot were hot and fresh

also, really appreciate their gym

the pool was nice for our special needs son. the reason we booked the hotel.

water in the swimming pool could have been a lot warmer

love the bed and pool

lton comfort inn) with no wifi to reroute myself

in serious need of a quality of life upgrades. such as more reliable wifi and ceiling lights.

wifi was slow and drops out

flight and transit, all to be dropped off at the wrong accommodation

the wifi was a little weak and i kept losing connection the pillows went flat quickly

no proper bar facility.

no towels or wipes in the gym

room layout was great with a little sitting area, table, bar area

airport shuttle took a while to arrive, and the spot to wait for the shuttle was not clearly marked

great rooms. best cheesecake in the bar area ever.

kitchen with stove

the pan was a little worn. could use new utensils and kitchen supplies.

there is laundry facility on site and the front desk will change bills for coins

we missed breakfast....slept so good, we over slepted.

rooms are big with full kitchenettes

overall staff courtesy and the shuttle drivers.

the hotel was great my kids loved the pool and the service was nice

whatever happened to complimentary breakfast my kids and i was very disappointed had to go elsewhere to get

they do have a shuttle driver to pick you up from the airport and drop you back off on your check out date

the kids swam and the adults hung out chatting

no pet fee...close to food

bed was comfortable,had a laundry room.

only stairs, laundry room/ice machine not secure

laundry facility and the area(safe and clean). close to airport and transit systems.

great laundry facilities

breakfast was great and room was great

wonderful staff very clean rooms great breakfast

breakfast was good the staff is very helpful i injured my foot and every time i came in the staff

everything was nice for the price it even included breakfast

the breakfast was really good. bed and rooms were clean staff was very nice and helpful.

this room was the one. full kitchen and soft bed i seriously didn't even want to leave.

there where only two laundry facilities and both where not working nothing worked

best part was even though hot breakfast was not advertised as starting until 7 (weekends), it was mostly available at 6:45 so i

kids over us stomp all the time had to call front desk they stomp so bad something fell from our

kids were disappointed because the outdoor pool is closed for winter

24/7 gym, airport transfer, nice workers, free breakfast

24/7 gym, airport transfer, nice workers, free breakfast

no pool for the kids

late check out was awesome!

the breakfast food could be a lot better

told the kids we waited till 5 got ready and nothing pool still closed

great shuttle service

kitchen is fully equipped with pots , pans and dishes to save money on take out or eat healthier

was great outside of the pool

breakfast wasn't bad and 24 hour coffee and tea was great

my grandkids loved the outdoor pool

was a nice place , a little pricey and breakfast was ok, pool ok rooms were nice and clean

the breakfast was excellent, much more variety than most.

shuttle to airport. kitchen facilities, clean, cool closet

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

shuttle service, location, helpful staff

the rooms were very clean but tidal soap sucks wind and should not ever be used in laundry

the hotel breakfast is terrific

finally, i was able to enjoy a breakfast

hotel is very close to the airport & even had the shuttle pick my family and i @ 1200am

check-in, even easier check-out, free wifi, free breakfast, free parking, very pleasant staff, and the perfect location - just 5 mins-

the room was very clean & comfortable, the wifi was excellent

facilities, bed, wifi, etc

i kept calling downstairs to get the wifi

everything smells clean - in and out of the room, the wifi was fast and location is nice.

the lady that handles breakfast was excellent and accommodating with my mom's diabetes.

the breakfast variety was excellent! loved the pastries and fresh juice bar!

airport shuttle at 3am!! nice tv and shower

very friendly staff and clean hotel. relaxing atmosphere and plus there was a indoor pool.

the hot breakfast had a nice variety and was very tasty both days and we were able to linger a little past

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

our flight landed early and they accommodated us and allowed early check in

waited outside for the shuttle, the people at the desk said that it ran every 30 minutes, so we were out there, but we

the bar closed early

shuttle bus driver took too long for us to leave almost making us miss flight.

off main area of casino but great place with nice rooms

free internet and laundry service

kitchenette had dishes i could get more appliances if needed

the mini kitchen it came with and the location as great.

the gym and the coffee section

they have a shuttle that will drop and pick you up no extra charge

it is about 5 min from the live casino/mall and the wawa and cvs is out the front door

didn’t eat breakfast but bar was nice

the hotel was in perfect location mall & casino not even 5 mins away

oh, the shulltle services were awesome, nice rides to and from casino and shopping

pool was small and the bottom of the pool cut my son's foot, the shuttle didn't take me straight to

it was quiet. everything was the best stay ever especially the kitchen.

kitchenette with dishes, pots/pans and utensils

staff was extremely friendly even my kids took notice the hotel is well kept and cared for breakfast and free parking was truly

bathroom light didn’t work and lobby was very warm pool was not working either

clean and convenient and they helped get us early check in

the tv was connected to wifi so it kept pausing

the wifi had a weak signal and kept dropping connection.

wifi poor service, line considered not secure enough by various sites

one of the elevators is out of service for two months! wifi is week signal

parking, free wifi and great location for dining, shopping etc

the gym

the staff were great. nice gym too.

in a handicapped room and no high closet bar for person not handicapped

we didn’t go to the restaurant or the gym, so have nothing to complain about!

staff were really friendly and helpful. the gym. cookies

the buffet at breakfast was mediocre.

pool timing

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to boil water

they should not be allowed in the gym unattended or allowed to

even when i went to the laundry room to get some more…those were dirty as

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended the night with a ginger ale at david's restaurant and bar while listening to

the shower was excellent. the restaurant and bar were also excellent.

bobby's burger bar has serious issues

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

no indoor pool

to noise in my room mind you i know how much noise you are suppose to make he claimed my kids was stomping and that the downstairs people was complaining then came back and said that he

thin walls. dog barking next room. pool party table in sad shape. breakfast buffet just okay.

breakfast was delicious

the laundry room was on 1st floor, a plus since we needed washer & dryer

the wifi

only complaint is the wifi is weak. everything else great

wifi

they told us about the wifi and how to used it

the wifi didn't work on my phone kept reconnecting so couldn't use it

pet friendly, on-site gym facility and indoor pool, breakfast was incredible

and laundry facilities included

a kitchen included (no stove) but a full fridge, huge microwave, sink, dishwasher, and

bedding was great. early check in was available.

everything was exceptionally nice & clean. the free breakfast was hot & had a variety of items.

breakfast were very good, front desk lady were very helpful

love the pool,but it should be bigger , i don't like the elevator door because once it locks you can't open

pool opens to late during the week

indoor pol, nice lounge and gym. good wifi

how they clean the rooms and how dirty the hall way was, how loud the kids next door to us were.

breakfast was exceptional

free parking, complimentary breakfast, which was great

with expectation of swimming and sitting by pool on the hot days but it wasn't open and i wasn't notified that there was no pool

breakfast was terrific.

the pool doesn't work

there were kids running up and down the hall

breakfast and the food options were good, indoor pool for family is always good, room was nice and

shuttle was slow to the casino

the swimming pool is good and there’s a nice little gym

the hotel's meals are healthy, breakfast is rich

close to arundel mills shopping mall and live casino.

only thing i suggest is to keep laundry room a little bit more clean.

there was a gym, laundry room and pool on site

they answered all of my questions and even made sure i had use of the shuttle service for local restaurants

the layout of the room was great. the staff was great, good location, breakfast was good.

prices in snack bar where really high.

gym had nothing to wipe down equipment after using

it's up to date and it has a kitchenette.

was convientent to other places such as arundel mills mall and maryland live casino

the breakfast was great nice selection very clean and plentiful the fruit bar was my favorite

the free shuttle is a huge bonus

a well organized airport shuttle service

ice machine and laundry were out of order

breakfast had no drinks ( apple, orange juice) they were out of them front desk not very polite laundry machines not working dripping shower toilet leaks when

and the thing that was bad was when there were people taking hard drugs needles etc in the old laundry rooms on the top floors or closets in the hallway

the breakfast is served in another sort of building attached next to the main hotel entrance

breakfast served early very convenient and pleasant employees.

no way to do laundry or close laundromat

but what i loved most was the breakfast

in the gym, only 1 machine is plugged in

linda was an excellent host and the breakfast was great

time we will ask for a little more basic breakfast, like scrambled eggs and bacon

fantastic breakfast, friendly hostess

loved the room and the bldg. breakfast was delicious.

the breakfast was fantastic from the first cup of coffee & scone to the eggs benedict

the kids enjoyed the pool and the gym

was on point the price was worth the stay and including the free breakfast with indoor pool and a gym the general manager was kind her name was samera check in was a breeze thanks to adriellle will

location was good with the swimming pool.

everything was great breakfast and accepting our pets

the pool area and gym area was nice

the pool and hot tub should be open later.

breakfast with many options, friendly staff, valet parking, clean facility

hotel was clean and quiet. early check in was nice.

it was clean staff where friendly pool area was nice in warm

a little more variety for breakfast

are fine; could use a cosmetic makeup for the kitchenette and bathroom

really liked the kitchen met our need s for thanksgiving

room was a great size with a kitchenette and walk in shower

may i suggest putting a corkscrew in the kitchenettte?

cleanliness, the friendliness of the staff, the indoor heated pool, the laundry room, the newness of the

no wifi in lobby, nasty staff

room layout was nice, wifi was great.

log into wifi

the wifi was hard to log on to.

to use the free wifi you needed to sign up for whatever email spam nonsense you all have

room, lobby restaurant (dinner) and bar (lunch)

gym was aweful

the bar was closed for the holiday

a bar and restaurants are near by and inside

has a little gym, it's near the ballpark, and convention center, the staff was friendly.

hot tub in the pool area would have been nice

pool was cold

and space to park my truck were the deciding factors

the kids couldnt even swim in the pool it was so dirty and broke out in a rash after

breakfast was nice and fresh

singing bar tender was wonderful

great breakfast

best breakfast i have ever had at a hotel!!

it had some gym equipment

valet parking, hot breakfast, bar mixologist very friendly as well as all the staff

the breakfast was excellent! ud83eudd17

we enjoyed our light bar dinner before our event and the breakfast was very good the next morning

breakfast was delicious and plentiful

the breakfast was nice and the extra potatoes were delicious

price, entry artwork, gym