friendly staff even when we had late check out

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service to storing bikes

wifi worked perfectly

good wifi

wifi was not very consistent

nice local bar downstairs. very central, good facilities

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

poor wifi connection in rooms

wifi only available in hotel not in the rooms

wifi , too far and receptionjst not helpful at all

pet friendly hotel with private parking

great for families with kids, walking distance from the beach. nice pool.

a beautiful hotel with a swimming pool.

beautiful building, good location, lovely swimming pool and outside patios, great breakfast

just a thought: parents watch your kids & yourself carefully

the location was good with a ten to fifteen minute walk to the main bar and cafe area and a fifteen to twenty minute walk to the osborne bodega and ferry terminal to

everything so friendly and helpful! great pool!

no wifi in the room .. desk and chair blocking door to the balcony

the new wifi works very well

wifi only in common

the wifi was non existent and the place felt a little jaded.

was a problem with wifi in the room but you could get it in the reception area

perfectly located for beach and the pool was fabulous excellent for the kids

pool was a good size for the occupation of the hotel

pool was magnificent!

no warm option on breakfast even if simple bar not readily available but understand why.

bar and restaurant facilities were discontinued in mid september so there was nowhere to get a

wish the pool and sun loungers had been clean

it has a beautiful glass covered patio and lovely gardens with a swimming pool

all the staff were very friendly and helpful, breakfast was good, restaurant food was good and value for money

the garden and the swimming pool.

was of high quality, breakfast was amazing

breakfast was plentiful and very tasty

loved the decor of the rooms and the staff were very helpful. beautiful private swimming pool.

the pool isn't heated

enjoyed sitting outside by the pool

small bar would have been lovely, but it was closed because it was 'off-season', somewhat surprising for

the music from the pool bar was unnecessarily loud…

approximately 20 minutes you will find more restaurants and a nice beach we had a great buffet breakfast for €8 per person and we had our evening meal there which was excellent and reasonabley

i loved the outdoor swimming pool

fractured my foot pool bar area where there was a low step, dim lighting and no sign to show the step so maybe they could

didn’t get a chance to use the pool

25 minutes wall from the beach bar and restaurant attached brilliant air

strong wifi too

maybe a little bar for drinks in evening before heading out...

in the café/ bar there are booklets explaining the history of “los cargadores de las indias” and you can

appartment was on the street side and there is a bar across the street, so it was sometimes a bit noisy

and they could mix a bit more modern, especially the entrance of the hotel (reception & bar really look too old) but it is only an opinion

no bar facilities

wifi was good and the personnel was very friendly and happy to help

wifi was good

it's not to everyone's taste - if you like your tv, free wifi and chain hotels, this

sized rooms and not corporate, good facilities wifi,tv etc

wifi good

very good wifi

the free wifi never worked

mattress was old and the free wifi only worked when i was next to the hallway door, not in the room itself

fast/decent wifi speed

building in the heart of the city, nice room with comfortable bed , good wifi and very helpful and friendly staff

the breakfast was not the best, it is in the bar from the hotel and it not buffet

there was no bar in the hotel, but there were plenty nearby.

bar and restaurant- the food and drinks were lovely, in the evening

also, special thanks for early check in without any extra payments

there is is no onsite restaurant, and the cafe/ bar was closed our first evening

the breakfast was amazing and the bar was well stocked

large rooftop patio and bar was fantastic, with church cupolas surrounding on all sides

rooftop with bar and great drinks, atmosphere and service

the new rooftop terrace was a lovely way to spend a sunny afternoon especially as the terrace bar is now open

the food was great, the staff were helpful & friendly & the rooftop bar was a bonus

bar or restaurant, they could be missing a trick there, also they could offer a discount on parking

the breakfast was excellent, it would be nice to have a bar or snack option available during the rest of the day

the wellness spa (sauna, steam room & small pool) is lovely & can be booked in advance for private use at a cost

we got very late check out

great location , very comfortable, good gym. ideal hotel for my two night stay.

the pool facilities were great

the pool location is amazing and the size of it is more than sufficient

location, breakfast and rooms very clean.

30 am, which is after breakfast and close to the check-out time

staff was fantastic bed comfy powerful shower spotless rooms very good breakfast

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the states) to suggesting restaurants,

than we had imagined from the pictures, but it was a nice way to refresh ourselves with the kids on a hot summer day in town

the rooftop pool was an added bonus and a great place to enjoy a calm sunset

it was on the same floor a a very small swimming pool, which i;d forgotton they had

breakfast delicious staff very nice loved the pool

our room on the third floor was on the roof with the pool (too stormy at the time of our stay

the gym was a good extra, small and not often used

place has a small gym but i could not find a tv remote controller

early check in offered

very atmospheric but comfortable. good breakfast buffet. gym equipment was working when i used.

wifi didn't work

while in the room, i was not being able to connect to wifi

wifi connection during the whole stay and although the lady working on reception tried to help, the

wifi signal excellent

wifi in the bedroom is very slow

room was one for disabled which i didn’t like and we looked out onto a hut which was used for laundry purposes

there is a little pool at top floor to cool off, perfect

was great to be able to sit by the pool after a day out and chill

new facility with comfortable rooms and great breakfast on the rooftop right beside the small pool

the pool area is great to relax from the busy streets of

a nice quiet place to stay for adults even though you are right in the middle of things

useful things like, full length mirrors, fridge with minibar, tea/coffee in room, water and delightful touches like welcome notes, healthy snacks and

beautiful roof top pool and cocktail bar and terrace with views of the cathedral

fantastic location, amazing staff and great little hotel with rooftop pool and bar

central location, adults only, good design, friendly staff.

comfortable space, great that it had a late check out

breakfast could be more inspired - we found it rather basic, however it was sufficient

the middle,, room spacious and clean, view of cathedral from roof terrace, plenty of choice for breakfast would definitely stay here

good breakfast buffet and helpful staff

breakfast was excellent. nice breakfast room.

the kids cried when we had to leave.

good views. nice hotel. heating and wifi excellent.

good wifi

nor could i get wifi

use of space, and even though the property is not a recent build, the lighting controls, wifi and electrical connectivity in-room are exceptional

air conditioning was good, wifi,

clean comfortable rooms and public areas excellent wifi everywhere close to beaches and on main bus route with frequent services into the old city but

great wifi

wifi went down and was then very slow

great bathroom, breakfast had gluten free options, staff are fantastic and so helpful

the large confortable bed and no need for wifi password because is free.

good space, good location, nice to have the gym, responsive host, good wifi

nothing. perhaps adding a few towels in the gym would make it better.

little pool on rooftop is nice with a few loungers to relax on or nice seating area to read

all good, maybe larger pool but no different to rest of cadiz

- really nice rooftop area and pool - staff friendly and helpful

no water in the pool was disappointing and no compensation for no pool

the pool on the roof was very disappointing

small ocean view, nice rooftop swimming pool

pool not open

the pool isn’t a pool - no bigger than jacuzzi.

for beach,and lovely walk to the old part of the city breakfast was good and restaurant and bar staff were

was two rooms that shared a lockable hallway and found this perfect for traveling with older kids/teens

hotel bar service could be very slow at times as there are many large golf groups staying here

didn't use the restaurant, only time we tried to go in the bar it was closed for a group.

good bar downstairs and good outdoor seating area

very bad wifi connection in the room. noisy. much too expensive for what you get.

the wifi didnt work good in the room

wifi connection is weak

i also had a mini fridge in my room and air-conditioning, the wifi was included too

wifi was very patchy, also would have been nice to have tea/coffee facilities in room

various bus lines for cadiz city centre at walking distance, as well as bar and restaurants and supermarkets

nice gym

was average, and there was no bar in the hotel but not an issue as irish bar just

next to the beach. lobby is beautiful. staff very helpful. gym available

the view from the room,the bar and the fact that it served food and had outdoor seating

breakfast was excellent, you can sit on the terrace of the restaurant, admiring the ocean, it was

gym was closed pool was very cold

gym is not well equipped (only cardio machines) and there was a disgusting smell

was not really clear that the access to the spa area cost an extra 22€ per person and per day

amazing view from the pool, stunning roof top bar

wifi signal not very strong in room on fifth floor, needed to stand by room door.

the wifi isn t great, just adequate

almost nonexistent wifi on 5th floor

ems it s only a problem on this floor.j

wifi can be faster

beds and wifi

great location, right next to beach nice staff good shower and bathroom free wifi works well

rooms of good standard and free wifi

wifi was excellent

wifi did not work in the room

it was so good to be so close to the golf course (sherry golf jerez) which was the reason for my trip and only 4 mins from the hotel on

reception and helpful staff, good air conditioning in the reception and bar area and it generally was better than a ‘standard

very friendly and helpful staff nice pool and close to all amenities. i

nice bar and breakfast area with small patio and swimming pool to eat or drink by

also nice breakfast hours, open very early in the morning, useful for playing a round of golf

comfortable budget hotel, bit of a walk into town but not difficult. good wifi

1 of the pillows was very hard and the wifi didn't work in the room

super wifi connection

parking spaces on the property and also nearby roads

plenty of parking and only a short walk into the center

the rooftop area with pool was lovely and relaxing

breakfast in the garden

loved eating breakfast outside under the lime trees

breakfast was really good

the roof top pool is spectacular

the gym is only a couple of weights with basic bench would be nice have maybe a multigym

and the hotel is wheelchair friendly except for the pool area on the 4th floor of the building

nice choice of hot or cold breakfast but don't worry if you don't go for that option, there's a cracking bakery literally next

in the center of the town; good restaurants and cafes nearby; nice little pool, mini gym and spa on the rooftop; lovely offer of water

excellent breakfast and dining room

a lift, free wifi and air-con/heating means that this is better than some 3/4 star rated spanish hotels

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

difficult to connect to wifi

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the day we arrived and we had a

room was nice and spacious with a closet, tv, air condition and working wifi

wifi was poor in the bedroom

wifi didn t work in rooms, but it did just outside on the mezzanine, so we would sat out on the

the only irritation was somewhat weaker wifi, but the warm-hearted attitude of staff made up for it - very cordial and attentive, helpful

did not know where to find the wifi information in our room and a piece of tile fell from the bathroom wall while i was taking a

we had one of the best rooms overlooking the street, which was at the furthest reach of the hotel wifi

smaller than expected not enough storage/coat hangars for 2 people on website it says there is a bar but no evidence of

beautiful could make more of this in the evening with a couple of parasols for cover and a bar service

felt the bar and lounge areas lacked atmosphere and were not particularly inviting.

nice lounge and bar areas

the terrace was nice in the evening and you could arrange to take a drink from the bar up there

the bar was not available in the early evening

so, it is possible to stroll through the streets, enjoy a nice meal, do some sightseeing, visit a bar in the evening to sample the local sherry and then return for a good night's sleep

a bar to relax in.

nice breakfast room but the hotel has its own superb public bar and cafe for breakfast for a really good local atmosphere

also the adjacent bar whipped

were extremely helpful, they were able to accommodate early check in, printing of boarding passes and they spoke excellent english, which was most

it was fun with all the school kids because they were high energy

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

i can t imagine a more beautiful setting for a drink than the courtyard bar area under the old jacaranda tree

nothing really outside maybe adding pool towels either a the pool or in the room.

the outdoor bar area was a particularly lovely place to try the local sherry and brandy before and after dinner

the plunge pool was a welcome bonus after a busy day to chill out for half hour or so

wifi was working ok although it dropped a couple of times

we had a bit of troubke connecting to wifi but it worked fine once connected.

wifi, bed, hot water, cleanliness, price all was good

restored former palacio. friendly staff. room had a spa bath. had a good soak!

terrace was lovely and a great sun trap sun bed towels provided also: room nice with mini bar and tea coffee facilities although no milk but we could have asked

room was great for kids

impersonal bar with a very short beverage card and the poot attendance of the bar keeper

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

(there was an evening bar)

spa was not included in the price and does not allow children.

did not use spa as only stayed one night

spa was 10 euros extra to use, but it was very quiet and peaceful perhaps because it isn't included

spa and jacuzzi wasnt open, had weird times and seemed to be via appointment only so cant just go

hacked off the spa facilities were not included in our price

the noise from the cars on the street and music from the bar nearby were loud at night.

drinks in bar very reasonable

i even got a late check out and the best possible rate when i extended my stay

the hotel bar was excellent with great food and service

quality hotel excellent pool vg breakfast good wifi & parking about 15 min walk to centre

of the city center, excellent breakfast, big room and bathroom, balcony, free parking place, fast wifi, nice hotel staff etc

good wifi. large open spaces within the hotel. nice bar and pool.

free parking in the hotel's parking area, sufficinet wifi

good bedroom. awesom shower. good wifi. we borrowed an umbrella from hotel in heavy rain.

pool facility very good and a nice quiet and relaxing space after a busy day site seeing

the fab service continued around the bar area & by juan again st breakfast

loved the calm atmosphere around the beautiful pool

lack of visible bar service around the pool

breakfast and bar service both excellent

wifi being cut quite often

wifi not working, i needed to hit the wc to make it load the water, coffee machine not working, no

bed with hard matress. wifi was like dead to very slow .

free wifi

there were issues with wifi connection sometimes

wifi was not working properly in the rooms.

wifi connection was excellent, bed was comfortably

facilities look a bit dated. the wifi was awfully slow!

to breakfast at 0700, and the eggs and other meant to be warm items were cold (as if they just came

super plenty of space, breakfast is pretty good

clean modern rooms, easy parking and gym near by.

you can also use the gym, baths, swimming pool next door to the hotel for free as a guest

the rooms are large, with a generous balcony, the wifi signal alright and the bed very comfortable

wifi was poor - kept dropping out

wifi poor in room. long walk to city centre.

we don't like using wifi that isn't protected

wifi is not good.

kitchen was fabulous

peaceful and private, we also had access to a 2nd large kitchen / diner / lounge area in the main house

loved the house, the kitchen/living room, garden and pool area

and quiet country house with beautiful garden and pool, authentic and nicely decorated room; hosts are very friendly, highly

loved the house, the kitchen/living room, garden and pool area

terrace for breakfast is a bit dark, there should have been an opening to see the golf course while having breakfast

resort is beautiful, the staff is super nice and the breakfast is for the kings

the kids’ club works wonderfully; my 4 years old daughter loved it

1hr later i got a call from reception and i was upgraded to a superior room facing the golf course where rooms were much cooler

location, food and kids entertainment

breakfast, with many extras on-site that make for a great value

comfy bed, nice pool, and good food.

it was too cold to swim but the pools and pool area looked nice

the breakfast is absolutely delicious

had a lovely room with a balcony overlooking the golf course which was great

from the lifeguards who were all very attentive, to the restaurant staff also at the pool bar you guys are all incredible and thanks for an amazing

kids loved the water park

plenty of amenities on site with swimming pool, water park, bike hire, and kids club

recommend the water park with slides, clean and many life guards for every pool or slides, i could relax and

nice park at the back of the hotel, good for taking kids for a walk

the towels you rent from the spa to take to the beach could be a little bit bigger

great food for breakfast and dinner animations at the bar lounge on friday and saturday evenings are top

the pool bar was well attended and with lots of options

pool food

the various pools are great for kids

great wifi air conditioning 24hr reception the price was the cheapest i found

wifi good

all the staff were so friendly and helpful. basic but very good with good wifi and parking.

the room was a good size, heating was good, strong wifi

room size, comfortable bed, free wifi

wifi didn't work in villa. some work needed on exterior of buildings.

wifi is often quite poor, dinner buffet not big choice and quality issues, the furniture is dated

bad wifi and supplement for everything

swimming pools excellent housekeeping wifi strength excellent for the family perfect balcony good

-bed -room -best all inclusive we’ve ever had- food was outstanding - spa - pools - stunning views around hotel

kids pool wasn’t too clean and the floor was damaged an there was no sign or anything to cover it

everything perfect, free golf

the grounds were beautifully kept and the family pool was a dream

slightly disappointing about paying 15 euros each to use pool etc

the pool and the cafeteria

use deodorant to make the room habitable and our daughter refused to come into our room); noisy pool disco on both

rooms are confortable, the pool is big and hás a wide area around with grass, tables and chairs where you can read or take a

staff we very accommodating, rooms were clean and comfortable, the pool was lovely

garden bar / restaurant great, comfortable and very helpful staff

free parking and very clean. wonderful staff. great cafe on site with great breakfasts.

excellent pool area

parking space occupied by non hotel guests

that said, it's not far there was lots of free parking

poor wifi signal in the room - i had to go to the bar downstairs

everything perfect but internet - wifi not strong.

wifi in the room didn t work well

great value in a beautiful property. wifi, pool, parking, restaurant all great

parking, good wifi connexion, there's always one person ready to assist you

they even have a pool on an upper terrace

nice little swimming pool and big roof terrace

was a small roof top pool, which was included as additional features in my booking, however it was closed for

it has a downstairs bar where locals drink

very comfortable accommodation, huge room, friendly downstairs bar with reasonable prices and fabulous bar staff and a little restaurant which we didn't try

patio is beautiful room was very big and nice they helped with late check

no bar for a night cap!

the bar was closed and the lounge area was devoid of furniture

staff excellent, swimming pool great, fantastic location

nice sunny pool

the courtyard and bar area were delightful

we stayed there with our two teenage kids and would definitely stay there again

our room and the bar area were tastefully

close to the beach and also local bar and restaurants

wonderful rooms, courtyard and bar area