staff attention was great, breakfast to delicious and again amazing staff

friendly staff, clean rooms with balcony and breakfast was included in rate

good wifi

wifi is slow

great wifi

the breakfast included in the stay was delicious. that staff was very attentive!

the breakfast was great, i'm a pescatarian and i had options. the coffee was amazing

good wifi

loved the amenities in the rooms and the room service

breakfast exceeded expectations

breakfast was included get ready for the most delicious waffles and cappuccinos

fantastic location, healthy delicious breakfast

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf73 is very complete (ud83eudd5a's in multiple styles (you choose), oj ud83cudf4a,

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some food and cocktails

the kitchen always offered delicious high quality food

pool, jacuzzi and massage, as well as water sports activities available

we arrived in a day that was a little chilly but we weren t able to use the pool bcz it was freezing and it supposed to be climatized

love the pool rooms food

the view from the pool is amazing, pool and jacuzzi are a must of course

the rooms are big and very confortable, the breakfast was huge and delicious

such a beautiful place to relax and the pool was a treat

the pool area is lovely with a great view

we enjoyed the pool and appreciated the friendly staff. breakfast was nice also.

the staff were very accommodating and the pool and gardens were beautiful.

hotel offers exceptional service from check-in to breakfast, the pool, the jacuzzi, and all the staff

breakfast was wonderful, they even asked me if i would like something additional for my breakfast

in, the staff works hard to keep the place clean, carmen was very helpful and kind serving us breakfast

the price for a room with a private bathroom & a breakfast was the best in this surrounding

can hear everything on the corridors and bar music is loud until 10pm

facilities were nice, but it felt like the whole place was run by a bunch of kids

we rented kayaks and spent a few hours floating on the lake and had drinks from the bar in the evening

extra bonus - super fast wifi in every bungalow (which was surprising for such a remote (-)wifi in our cabin stopped working, but the hotel promptly sent someone to look at it (+) wifi at the cabin not so strong but who needs it anyway (-) also the wifi and electricity went out for a few hours during our stay (*) slightly disappointed with room number 6 : - difficult to adjust the shower temperature - wifi not working - accessible only with dirt pathway - could do with some extra lights on the path (+) strong wifi (-)wifi did not work the entire trip (-) two guys walked into our cabin, we were in bed already, to install a new wifi router

we had a very private bungalow overlooking the lake, an having full room service for anything you want - it was kind of awesome

breakfast is complimentary and delicious

beautiful, the breakfast was amazing, location is very quiet and peaceful

in the morning they offer you a good breakfast

tents are nice and comfortable and the mini bar is well stocked

there were also a few small challenges in my room, and one day they ran out of towels at the pool but were able to provide towels about 30 minutes later

breakfast was amazing, the view breath taking.

breakfast was also good for colombian standards

restaurant could be a bit better with speed, options for breakfast

the pool was amazing

view is so beautifull,the pool is amazing ,loved the jacuzzi , service was top notch, this place is ridiculously

the pool area was missing side tables for your drinks, phone etc...

pool was a little cold to use, but the scenery made up for it

regarding the breakfast here also it was quite disappointing

the location, the view, the pool area, the room

the hotel has a nice spot in the pool area that is vip, meaning that you have to spend a minimum amount to sit down there

the view, the food, pool/jacuzzi, the gym and the lovely staff at the restaurants

was amazing - from the accommodations to the amazing food (breakfast, lunch and dinner) and the views

it would also be great if breakfast started earlier than 8:00 am

excellent breakfast buffet. property is beautiful, great views, super comfortable beds

view, perfect jacuzzi, delicious colombian breakfast, very kind owners

a lot of love, very clean and cozy, great bed and good opportunity to watch something, amazing breakfast and really really great hosts

breakfast was 200/100 and the hot tub in the night while is a little chill in the middle of the

wifi does not reach the rooms, so you might only have a connection in the common areas

no wifi

great wifi that extends to the rooms well

wifi limited to reception area with no coverage in the room.

wifi was not effective in our cabana

issue was the pool heaters stay on all night and they are right next to the beds so you hear that horrible noise

staff were excellent and theres good parking on site which was perfect for our motorcycle

all the amenities were perfect all the way down to the gym area

the included breakfast is to be ordered by a menu but the portions are big enough

pool needs to work the right way

breakfast was good traditional colombian

the pool was excellent, the staff was fantastic and the facility was perfect.

the room was also big enough for 4 ( a family with 2 kids)

so it was pretty quiet breakfast was good

i loved the fresh fruit at breakfast

nice villa with a very well equipped kitchen

i was exhausted & their kitchen closes at 8 pm

breakfast included was delicious and the staff very kind

jacuzzy wasn’t working properly, the máster room needed s blackout, more kitchen dupllies and

the bar should be booming if they want the ibiza feel, but closing early is just

bar area was well decorated and with a good vibe

attention, room service, facilities, landscape

the bar and restaurant are also very good, they grow a lot of their own vegetables in their own garden

breakfast was so tasty, the staff is very friendly and accommodating

also breakfast included is not great, have to pay extra for other options

great breakfast. great ambiance.

the kitchen has no potholder so you have to use a bathroom towel to grab the handles of the pots and

kitchen shut earlier than advertised and said

the hot tub was awesome and good breakfast

and other things to do, the wet areas like the jacuzzi and pool are clean and climated and the breakfast buffet is a big

room vas tiny but tidy, breakfast in the hotel restaurant with nice view was ok

great breakfast, perfect location!!

staff, location, breakfast

spa service and location

the people who work there is very friendly and the breakfast is a good one

the spa is very good and the breakfast also very very good

they helped us with early check in and late check out, no charge

the property is very nice, in a good location, the staff is very attentive and good breakfast.

not so much quantity for the breakfast

new rooms well designed a few steps from main square room a bit small breakfast late and so

near downtown, comfy bed and linnens, good breakfast

the spa was a great bonus

from our spa we could see la piedra which was phenomenal

breakfast was also really delicious & in a beautiful setting

the spa didn’t work

strong wifi

there is no wifi in the room

didn t have wifi for over a day.

wish the wifi was stronger in the room and the water hotter

wifi signal, and they allowed people to stay on the pools we out pay the stay on the room, i s not

good breakfast

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt downstairs to your room if

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt

located, very nice and friendly staff, early check in was available (thank you) - they even offer me the choice between two rooms, check

wifi in the room mostly not working cable tv not working the 2nd day

wifi, hot shower and comfortable bed

the wifi was pretty good

wifi strong, cable tv with english movies, breakfast on the rooftop with a view

wifi was spotty

i though the food was excellent both breakfast and dinner

breakfast was also nice in the morning

we had delicious lunch when we arrived and breakfast was also delicious

included a lovely breakfast served on your balcony, which never disappointed

beautiful view, peaceful area, possibility to do kayaking, nice breakfast

so nicely and arranged for a birthday cake with candles, plus we got champagne on the house at breakfast in our room

breakfast was delicious

breakfast is delicious and the rooms are spotlessly clean with very nice views

he helped us arrange the tuk tuk so we won't get ripped off, served us a lovely breakfast

they had a nice breakfast each morning, free water and coffee, and bikes and kayaks for rent

wifi didnt reach the bedrooms

no hot water, bad wifi speed and bad food

was friendly sauna pool had a nice vibe breakfast food/drinks options blankets and room comfort wifi was good hot

t this was due to

cell reception isn't great and neither is the wifi

wifi was good

you need very fast wifi this might not be the best place, but places in guatape in general don't seem to have great

no wifi in the room.

having a clean water station to refill my water bottle would be nice. wifi does not reach rooms.

wifi wasn t the best. it worked in communal areas but was slow.

the staff is amazing, the room is clean and nice and the breakfast was delicious

great customer service and breakfast

a really good breakfast and nice rooms

the breakfast was a typical colombian breakfast

nice outdoor dining area for breakfast

decent wifi

the wifi didn t work inside the room.

the wifi is good, the bed is good and the toilet is pretty

good wifi

wifi coverage

breakfast could have featured more options -- the kitchen is large and can potentially offer fruits

breakfast was ok, basic arepa, eggs and cheese with cofee or chocolate, rooms are basic

they refused to serve us breakfast even though we arrived at 930am and the staff was eating in plain view and was told by

staff, location, and breakfast.

the included breakfast was much better than expected

breakfast is beyond delicious (specially the coffee), the landscape is beautiful, as this is

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and pillows nice

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an early cold morning

awe some typical colombian breakfast

breakfast was good too and check-in was quick and easy

breakfast was amazing

location, great breakfast, outstanding staff, room with a huge jacuzzi and turquish bath.

breakfast was average

short drive to the airport. lots of games to play. friendly staff. good breakfast

breakfast started immediately upon request

wonderful beds, good storage, great shower, beautiful finishes, delicious breakfast in the beautiful restaurant on the upper floor where we also had gracious service from

everything was great, the staff, the location, the room, the breakfast

the breakfast that was included was not good

breakfast is delicious

quality of the food and the indications regarding the breakfast options, as well as the speed to deliver it to the room

the entire staff was to busy gossiping by the kitchen instead of working

the room was clean and hot water within the bathroom, even with a kitchen space although we didn’t get a microwave

no restaurants around and the kitchen only sold food for lunch

attention is dissapointing, there is only one cook on the kitchen and is the waiter as well, breakfast is very very small and is always the same, they do not