pool was dirty.

the location good , clean , breakfast very nice

from staff on situation where customer ask for attention, staff should be more customer oriented breakfast was ok for the price but very

the breakfast staff and the food were

breakfast was ok

the best part was the gym and the swimming pool on the roof

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with

great gym and pool area

room, the pool, and the view.

doing renovations and the pool was closed

very dirty pool and there was never water in the fitness center.

gym was being reconstructed, pool was dirty

has a pool and gym

gym was being reconstructed, pool was dirty

the pool area and gym were a nice feature

pool closed and the patio chairs were removed, so it left no place to lounge at the hotel except

clean, good location, nice staff, i loved the gym and swimming pool

a good place to clean your clothes and chill by the pool

although there was a kitchen, there were no plates, pots, utensils, etc...

was no coffeemaker, no kitchen amenities as are expected in any extended stay-style property

about 20 rooms, intimate, walk out to pool patio from slider in room

pool was yucky

pool opens very late and closes early, making it useless unless one hangs out in the hotel at

wifi was good, clean pool, staff was good, the only thing that i didn't like was the noisy ac and the old bathroom

location away from the city centre, and many cheap restaurants around, nice pool, very clean

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

pleasant staff at the front desk and at the bar on the rooftop

the rooftop pool and bar is great in good weather

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

great breakfast and a good little gym

the staff is very accommodating and the free breakfast is good

nice room big shower comfortable bed lots of space 24hr gym

- breakfast was good with a lot of choices - well equiped gym - strong

the gym by appointment only

gym has really good equipment, the breakfast is delicious and has variety for everyone, the

hotel is excellent, the breakfast really good

my kids enjoyed going to the mall across the way

were very spacious, with comfortable king sized beds, a spacious bathroom, and a fully equipped kitchen, although we did not use it

rooms are modern and comfortable with a full kitchen

the rooftop pool area is nice though

i would of liked fruit in the buffet for breakfast

the breakfast could improve but it’s filling and ready to start the day

great location, very good breakfast, clean rooms.

the bed was comfortable, and a nice breakfast buffet was included in the cost of the room

modern, daily breakfast had long hours so you could sleep in and still get all the selections.

i had no chance to try // i was staying 6th floor no wifi reception at

wifi signal

very poor to no wifi connection in the rooms.

location, easy check in process and parking free

place to stay, breakfast was good, friendly service, good parking, nice bed and extra good pillows, comfortable room

was a full breakfast menu and all of the food i tried was delicious

the breakfast which was included was delicious

nice bar and restaurant, warm and professional staff

very strange breakfast deal

the choice and quality of breakfast is second to none

nice pool area

good food, comfortable bed, good location, good staff, free parking, and a pool and

the attention, the room and the pool

i like the pool and the restaurant is pretty good

the guys in the restaurant and bar were great and did their utmost to accommodate our requests

fitness super

nice pool, great breakfast place attached

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

location, breakfast, cleanliness

breakfast was excellent and delicious each day. staff are friendly and extremely helpful.

wonderful breakfast very friendly staff

information, my reservation was whit breakfast included, and the front desk staff told me no

room, great location, very good breakfast (not included) and professional staff

wifi was really very bad!!!!

wifi was down the whole time.

the wifi to work a little better in the rooms. had to be close to the door in order to get wifi

wifi was sketchy

wifi was really bad

was large with a king size bed, large tv, desk, safe, free and easy to connect to wifi, usb sockets

fall-out base for day trips rooms are spacious and beds are comfy great staff free valet parking wifi is strong pool is nice fitness center is okay massage at the spa is

the bed was so comfortable and very easy instructions to get room service

no service at the pool. you re by yourself

the enjoyed the live music at the bar on our last night! location is ideal!

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

the staff was couterous and the spa was divine.

no good and silent place to relax area around pool rather noisy

pool and wifi both excellent

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

good wifi in the rooms as well as free wifi in the squares in merida

at the level of quality and service, i thought it was rare to ask at check in an extra fee for wifi, and the use of the gym, i understand for parking, but other than that, an excellent

it was a beautiful property. perfect amenities. gym, restaurant, bar, pool and a gift shop.

new hotel, cleanness, staff, close to attractions, close to other restaurants, swimming pool

adjoining king room with junior suite for kids was perfect and had kitchen with dining table

the staff are very friendly and gave me an excellent king room in front of the swimming pool area, which is a quite area

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

the water of the pool too cold.

swimming pool is excellent

we travelled with 2 little ones and they had a blast at the swimming pool

good wifi connection in the room included

location, following all safety protocols, super fast free wifi, comfortable and spacious rooms, wonderful restaurants on-site and nearby

undergoing works next door at 9am, phone ringing erroneously in the room, cutting the wifi just in check out time

location is excellent. the hyatt is a high end hotel and the wifi was great

bad wifi signal room carper old and dirty

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

the rooftop pool and the restaurant was really really good

the walkway to the pool was wooden slats which weren't fixed down properly

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

pool was gorgeous, our room was comfortable and clean, the restaurant has great food and the staff

our room was quiet and comfortable. our only complaint was the wifi did not reach our room.

location, staff was super cool, rooms are very clean and good for price, good wifi and tv, decent breakfast for

one towel per room, weak wifi, the bathroom a bit small, the windows are facing the corridor where everybody passe through

too small and the outlets and wifi didn t work

the wifi connection is awful we had issues every morning as we worked from remote and ended up running

themed rooms with wall art in every room, great location, parking available, good wifi.

the breakfast is excellent

continental breakfast was tasty

we had no problem reaching the center on foot with the kids, in the heat - no problem

was perfect the breakfast was delicious and the waiter was very attentive to anything that we

the kitchen had gas heater, fridge and microwave

room was very spacious with a kitchen and a big fridge

also they have tv air conditioner fridge and mini kitchen

has a kitchen corner but sadly almost no equipment just regular spoons, forks and knives

kitchen is good, quite clean, comfortable bed, got good natural light with big windows

10am end of breakfast

super nice room and rooftop pool + gym. also great breakfast.

the rooftop area with pool and bar is amazing

the breakfast was good, staff was courteous and the place was comfy( pool view the best)

pool was closed because of covid and i was never told when booking

60 hotel is extremely stylish, beautifully furnished, spacious rooms, lovely roof terrace with pool and gym

the pool is quite small and the gym is very basic

the pool and gym where very nice and equipped with towels

for me, the best asset of the nh merida is the 8th floor rooftop pool and terrace with expansive views over the city

great hotel. good location, the rooftop pool is fun.

the breakfast was well suitable and the location was very much ideal for my purpose.

the warm and friendly staff and the breakfast was great as well!

price, nice staff, breakfast included, pool

decent breakfast nice staff

price, nice staff, breakfast included, pool

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

good location, near paseo montejo ample parking lot friendly staff

it was ok for a 2 day stay. parking spot

very polite staff, parking area seemed secure.

the pools was not working.

the pool was not functionable.

everything except the pool

location was very good, also the rooftop access to the pool was very nice!

food at fatih tacos arabes, parking was nice, the pool was great, on the rooftop, so incredible views

the swimming pool is really small and the fitness room was under renovation.

the cute little pool was nice

breakfast was wonderful--raoul, our waiter, was exceptional

building, garden, the breakfast, the friendly staff

property, beautiful rooms, very good location, super friendly staff, awesome breakfast

loved the place and the pool

stylish. clean. close to avenida montejo. helpful staff. excellent breakfast.

room #1 is a little bit noisy due to the traffic and music. breakfast only starts at 8:00

the drinks at the bar were nice on the rooftop and breakfast was delicious and large portions

breakfast was amazing

in culture , decor was superb, not your typical boutique hotel, this is unique , roof top with bar it is so nice

place with a very nice pool area and small breakfast area that served a very delicious breakfast

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

in the superior double rooms overlooking the pool- hot shower with great water pressure, good wifi, king bed was firm but fine,

patio over pool area

conditioner was noisy, pool seemed not too clean 1,000

restaurant was closed, breakfast not available. no vibe, was like a haunted house

the location was perfect and the little breakfast restaurant was superb

the pool area is it’s redeeming feature but as there is construction work all around and a car repair

beautiful pool

we had a nice pool view, the staff was extremely helpful

clean water at the swimming pool and embellish its surroundings.

the pool area is nothing like the photo, needs a clean and the water is ice cold

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

the big disappointment was the swimming pool

the pool, prefer outdoor pool

great pleace. you can walk to the donwtown. the breakfast is good. bed and shower are also good.

would have loved more variety at the breakfast

the staff were lovely and even made mr breakfast early at 5:30am before my bus to the airport

breakfast was varied

outside; in our initial room, there was a loud buzzing noise; wifi was limited to the breakfast/pool areas

.all good nothing bad. maybe need to work better the pool/jacuzzi that might need repairs soon.

very comfortable room and good pool. staff very friendly and helpful.

i encountered were friendly and helpful - easy and quick check-in and check-out - there is a pool located on the second level (i didn't use it) and some additional lounge chairs on the top

the swimming pool is very small

the pool is small, i didn't try to attempt to use it.

hotel was shabby not clean near pool

do not count on breakfast, is very very simple, some fruits, toast and jam , pool very dirty and cold , poor birds keep in cage next to pool ,well , not great experience at all

with birds near the pool that churp

hope the owner adds a hand railing to get in and out of the pool

no spare toilet paper pool was neglected, very worn and dirty towels well worn

old facilities, pool was too cold

there pool had too much chlorine.

the swimming pool is great, because the temperature gets quite hot and humid in merida and the water on the pool

i like that it near food places and it got a pool

pool area

the pool area deck is made of worn down wood that is warped, the pool is unheated (which is typical for

breakfast: food is amazing

we had a suite with pool view and we could hear everything from the reception and they (the staff mainly) were very

: amazing breakfast, beautiful well designed hotel, the chocolate bath soap, comfy beds, the bright pink

plus, the pool is gorgeous

the owner and staff are wonderful and they even did our laundry for a very good price

they even do a laundry service with 24 hour turn around for a very reasonable price

the laundry and tour services are amazing

i had some dirty laundry with me and i asked if there are options available to wash it

the wifi is terrible

coffee pot in room but nothing else to make coffee. wifi was not good on 2 nd floor.

wifi was absolutely awful

towels and hand cloths, wifi was horrible and basically did not work

location, quiet midweek. clean and comfortable. great wifi.

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

the pool is big and the amenities were great

spacious and comfortable. common areas are also fantastic including patio and pool

excellent staffing good breakfast

rooms, vip service, relaxing common areas with a pool

breakfast was fine but a basic continental.

the pool area is not for swimming but very lovely landscaping, in case you are looking for a swimming

limited bar hours and limited breakfast options

we thought expensive especially as breakfast not

wonderful. great fun for the kids. lovely place. very comfortable suites.

wonderful. great fun for the kids. lovely place. very comfortable suites.

breakfast has very limited options. pool needs cleaning.

i am vegan and they prepared a special breakfast for me that was outstanding

wifi good, pool was enough to cool off

we had a parking area and great wifi

the hotel is small and personal, with very well designed spaces and parking - and just a short walk to the monetejo

spacioua and clean rooms, good breakfast, friendly staff

tasty breakfast every morning

great laundry over the road and located near amazing food options, great location

was perfect for our stay here, comfortable room, nice pool area, friendly personnel and delicious breakfast

great courtyard and pool to hand out during hottest part of day

good collaboration with the laundry service in front of the hotel

nice little pool, good breakfast, great location.

we loved the pool at the top of the hotel

poor pool area including unfinished stairway and shaby surrounding area

the pool it’s really small

pool is great there were a few things in room that needed attention but the hotel is good value for

room was comfortable, wifi service was good, enjoyed the little rooftop pool

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

beautiful rooms, fantastic pool

excellent breakfast by the pool

the bar at night is perfect with the best bartender and the breakfast every morning was excellent and impeccably served

they provide laundry service at a great price

since then they’ve added a small bar that accommodates all the guests

the pool required cleaning, and the rooms were somewhat austere. a few more amenities would help

the pool it’s vey small.

location was great. rooftop pool as well. room was big and modern.

big room, clean, good location, enjoyed the pool. good air con

pool could use a bit more cleaning.

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

location is great! everything is new and clean. wifi is good as well.

to reconnect to wifi after each use

there was absolutely no wifi signal in our room.

there is a roof top pool

chairs would be nice by the pool and if they brought refreshments

good bar service with cocktails

lecanda is an adults-only oasis in the center of merida

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

property was stunning ud83eudd29 with a lap pool, gorgeous rooms, and good ac

the pool close to the suite, the overall service, the breakfast, everything was

the breakfast menu was decent

breakfast is off-property, one street over at the paloma’s hotel

the breakfast was delicious and all that i expected

the pool area was a relaxing place after a day of sightseeing

the pool is beautiful, all the facilities we needed we're there and if we had a question the staff was

although the pool is small, it is very refreshing and as it is an adults only property, the ambience was relaxed and quiet

room was great as was the pool area, the staff was fantastic

the hotel is a true boutique hotel offering 7 rooms, fresh daily breakfast, a pool and lounge area and incredibly hospitable staff

the low wifi

no explanation from the staff regarding breakfast, how it works or wifi

no wifi in the room, thin walls.

wifi was reasonable

they have the kitchen besides the master bed

really comfortable and spacious with its own terrace overlooking the pool

from the friendly welcoming staff to the amazing breakfast each morning

the staff were really helpful and organised parking and laundry for us

grounds and pool were very beautiful

yummy breakfast and coffee i was able to walk to many stores and restaurants

room that i booked in the photos were supposed to have a private pool, but the room that i was going to receive was a room without windows

parking, wifi was not very good (cut), employees do not speak english at all, breakfast very

court next to the room, beautiful interior design, amazingly kind staff and excellent breakfast

there are much cheaper options on the strip nice ambience nice shower good pool haven't tried the breakfast

the private pool in the room was great

breakfast is decent.

very attendant staff. spacious rooms. strong wifi. very strong value

d throughout the resort) and ideal for remote working

the wifi is very good in the suite

wifi in the room was weak

ich you can take to your room or ask as room service)

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

if i had to mention something it was the pool service could have been quicker

will try those next time we come back)

which was very good

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take their time to have a conversation with you, amazing food

the place is stunning, the pool, rooms, staff, breakfast, location were all perfect and well exceeded our expectations

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a reasonable price ($270 mxn for up to 3kg and $90 mxn for

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same time

our suite had an oversized balcony overlooking the pool

wifi signal very weak in upstairs room.

wifi was good

the only thing i would mention is the loud music from the bar next door, which kept on playing music well after midnight

the room overviewed the pool and was very well ventilated with both a ceiling fan and ac unit

no bar or restaurant although there are

we had access to a pool at a nearby hostel which was great

no pool but you can use the one down the street at nomads

pool was too far off site. downstairsrooms no windows and rather noisy.

hard to find parking and they do not have a swimming pool

if you have laundry to be done, you're on your own

no breakfast, but really good options only steps away from the hotel

we enjoyed the swimming pool

the hotel is new, smells nice, pool is huge and refreshing, enough seating for weeks, free coffee any time of the day in the lobby

top service! great location and very good room and breakfast

from the always-friendly and -helpful staff; elegant, spacious facilities; delightful swimming pool (a rarity in the middle of bustling merida)

breakfast could be improved by higher quality bread.

basic breakfast but ok

breakfast can be a little more extensive

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.

breakfast was delicious, and the location of the place is great, just in the city centre of merida,

there was a basic outdoor pool that looked clean

pool looked lovely although we didn't use it

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

policy of having to leave my id at the reception for everything (pool towel, hair dryer

pool

ran out of coffee capsules for the rooms :( fortunately, there was always good coffee at the bar

i was in a king suite with a private pool

beautiful oasis around a central pool with a stocked bar and delicious restaurant on site

the plunge pool needed a bit of cleaning; the patio could have done with a sweep

rooms were very cute and the pool was nice

great breakfast

friendly and helpful staff and delicious, satisfying breakfast

the location, room, breakfast and staff were great.

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms are very comfortable

loved the pool