evening kick back was great/pool good/staff very helpful/price for value

even a little business center where i can catch up on work and workout at the gym

the breakfast and evening food options are varied and make it such a great value when traveling

breakfast had healthy food options

& gym 24/7

clean rooms that were comfortable and homey. two pools . central location to everything

some noise from the pool pump.

drinks in the bar were too expensive

was clean good customer service laundry room was working restaurant was good plan on staying again

there is a decent gym, small but it has the basics, there is a pool which i saw cleaned every day

we didint like the pool it was dirty and it smells badud83dude14

clean modern affordable icon park in walking distance the staff was amazing getting me in my room breakfast is good highly

small pool

the service and the pool all great

the room was very clean, and the pool was very nice

your wifi sucks

staff wasn't friendly, the remote to the tv was complicated, the breakfast wasn't good, and wifi was in and

wifi almost didn t work in the room

wifi wasnt working, kids were upset

the breakfast is good, wifi is good.

change up/expand the breakfast options in the morning. fix the machines in the gym.

very nice location , great breakfast and friendly staff

gym 24 hours was a plus

the breakfast was gross but it waa free so can't really complain.

breakfast was grate .. the kids love the pool

place to stay and staff members were so welcoming and helpful golf facilities first class and rooms very clean and

i had one of the young men at the bag drop, roger from philadelphia, ask me about my round of golf when completed by calling my name

great staff, great food, bar & restaurant offered very good value for money.

quiet atmosphere. excellent restaurant. and legendary golf course.

are golf resorts and then there are golf resorts and this is the later

the pool area with music and bar

pool closes at 11, but people were in the hot tub and pool area at 2 am

t he kids above my room did a lot of jumping, and the people on both sides was noisy

only thing that i didn’t like about it was that i couldn’t figure out the shuttle schedule, but it was ok cuz we ended getting a rental car anyway

no diy/self-service laundry service available

good location, decent breakfast. wifi was free & worked.

internet wifi kept cutting out

the wifi signal was only one bar, and the tv had no streaming

are terrible, only one elevator was working, cleaning services were not great, wifi is

location was amazing from universal studios breakfast was good air conditioning was good good wifi

fi) and it cost $6

wifi is not working consistently in our room

wifi is poor, vendo machine would be nice to have.

the only problem was the wifi was no operating well.

wifi connection can be improved. bathroom outdated.

the pool area is great

the pool close the early

need dishes pots pans plates to use kitchen and also had roaches i hate roaches.

the pool was nice and the proximity to pizza hut was a plus :)

i would have like the pool to be open a little later than 6.p.m.

staff is very respectful and it's a very quiet i'll tell if you just want to relax the pool stays

pool area

the pool was big and clean... in the middle of all fun activities...

the laundry room didn’t have change machine and credit card part didn’t work.

pool needs a lot of attention, no towels when i took my kids for an afternoon swim, and pool had

loved the free breakfast and free on site parking

breakfast was a little wild, there were people kind of crowded at every station and ppl not really

the pool

good breakfast

pool wasn't open, frig never was cold, room smelled like a locker room

the wifi signal inside the rooms is very poor so you just have to go outside to call, text, etc

no wifi poor signal, late check in room, 20 minutes late to check in the room

loved the staff they did their utmost best to help with everything i need

couldn t get wifi connected!

wifi didn t work either night and that was the main thing needed.

clean and big room, great location,excellent customer service.,nice and big pool

gym restaurant was only open for breakfast

was ideal for international drive and only a short walking distance from iconpark and min golf

needs bathroom near the gym

excellent pool and very clean rooms/bathroom!

very big and comfy bed. pool very clean. close to local amenities

the breakfast pastries are delicious

breakfast honey buns get you going for your day

pool its amazing, the view also… it has alot of store and restaurant nearby so its perfect for

the pool in the room nice staff

laundry mat available

great for a family, with younger kids to teens, who want a place to relax not just sitting and eating on the bed

there is a laundry room outside of the room nearby for use by guests, a great added feature

breakfast was surprisingly good and the free shuttle to universal was great

gym

resort fee is unfortunate but covers wifi parking local calls etc.

no password needed for wifi

wifi

price, big room, fridge, microwave, good wifi everywhere, free shuttles to disney and universal

if you are going connect via wifi the network needs to have enough bandwidth to handle it

don't work in room if need call front office their free wifi doesn't work in the tower building just downstairs and lower floor level

i had to resign in to wifi every day

bad think is the wifi, it didnt work good enough in our room on the 14th floor

the wifi wasn t good

wifi took about 10 minutes to be active after reaching my room.

a nice size room with kitchen but no utensils or plates or cups

location is excellent, facilities are new, gym onsite, good wifi, clean and well maintained

is a mini kitchen on the room but no kitchen utensils to use

nice location. room has kitchen, refrigerator, comfortable bed.

the kitchenette was useless because there was no provided cookware

that a continental breakfast was included as well as a shuttle bus to universal studios

location, friendly staff, breakfast included, nice swimming pool, comfy beds, well worked wifi, variety of restaurants around, close to universal parks,

breakfast without waffles and egg is not breakfast

laundry room

there was no breakfast or bus shuttle.

spacious apartment and good laundry services along with gym, swimming pool and an arcade room

beds very comfortable, sun loungers by pool have deep mattress

i suspect they were a little short staffed during my stay as housekeeping/laundry was running quite late

laundry room is a boon and well kept

the kitchen and room layout was excellent and comfortable .

my kids enjoyed the pool

couldn’t figure out the gate lock for the pool

pool closed to early

bags for breakfast

hotel is super clean, breakfast is great, the pool was nice, the staff was friendly, it was

you have to request from kitchen, when the attendents are busy managing the food

the pool, and the view

pool could be better

the pool had algae in it so we couldn’t get in to cool off

cleanliness, gym, location, friendliness, comfortable, view, everything was amazing

the staff was super friendly and when we were having trouble connecting to the wifi, they had it call me to help

wifi works great

comfortable clean beds. free wifi. excellent customer service from staff.

wifi wasn t working, neither was the cable

i didn t even have a microwave. wifi could ve been better.

i didn't like that i can't use the gym because i was not a ramada member

the breakfast need to be up graded

to use the safe is a bit bad and $25 to use the gym is a bit much however this will not stop us from returning next year

use of gym for not staying in building,but in suits

view over the lake swimming pool staff so friendly great value for money good

stayed on the 11th floor, loved the views and also the use of the roof top bar and free snacks, pizza at 5pm and free beer

the pool hours, closes too early.

breakfast should have cut vegetables..

free parking, bus station across the street pool access quiet

amazing facilities. location perfect, close to restaurants and free shuttle bus to the parks.

the bed was very comfortable and i love the family suite! the kids love having their own t.v.!

the breakfast was ok! nott great! but the lady from the breakfast bar was excellent!!

another plus was the laundry room, which was convenient and well-maintained, especially helpful for longer stays

the breakfast was nice and you could make waffles :) laundry room is also ok (though i recommend buying detergent in a store, quite expensive in the

location, price, free breakfast, free parking and very friendly staff.

free wifi, great breakfast choice and coffee round the clock was a plus.

options, pet friendly, good sized space with kitchenette, no extra fee for parking, free wifi

better service at breakfast, seemed a little disorganised. better wifi would be nice

good wifi, comfortable bed

all ok, location, parking, nice staff, wifi

wifi is very spotty, i was told to clear my history and restart my devices so they would connect

wifi signal is not good in the room.

the wifi was reliable and fast, parking was

very poor wifi and can t get a 4g signal door keys stop working if put near a mobile phone.

everything else. tv, wifi, bathroom door, all terrible! and price gouging!!!!

loved the park across the street and on another side was the mini golf course

arrival i learned that they charge an extra $25 a day for a pet fee and i did not see this anywhere on the listing before hand

clean and the location was excellente you have sooo many places to go to eat and right in front a golf game and icon park

loved that i could bring pets and the pet fee is pretty cheap 25$

like the breakfast bar, gym, and the laundry section

i like they have microwave and fridge to keep the milk for kids

pool

pool is nice and water comfortably warm

eating area in room, microwave, fridge, nice separation from bathroom and room, nicely decorated, laundry facilities on-site, great price for rooms, pet friendly, on-site restaurant, attentive

kids yelling in hallway early in the morning

the pool was great and the staff was very accommodating

great outdoor pool area, breakfast was fine

two beds, couch w/sitting area, plus a kitchen with fridge

location, excellent value, full kitchen, and outstanding staff

nice rooms. queen beds. good location. free breakfast. better than expected.

room we got was ground floor and next to the pool so it was a bit nosiy but thats not the hotels fault its other

amenities like pool & gym were nice

laundry; park with pool; excellent view of icon park; customer service is phenomenal and the price

my kids wanted to unwind in the pool after a late evening at the theme parks and the pool was closed

staff was well trained , the rooms , grounds , pool were kept very clean

the grill not being open; limited hours of operation. need to broaden shuttle service

pool water cold

just wished the gym was cooler

the breakfast was good and the gym is perfect

very easy drive to universal studios pool and tiki bar open late very clean and pleasant looking

gym

that breakfast was included. there were laundry facilities

breakfast hot waffle by the pool staff beatriz was lovely and warm welcome and front desk settle my account in no time

it had a pool, laundry, and gym

the gym was out of order..... ud83dude2dud83dude2dud83dude2dud83dude2d and there is no breakfast

great front desk, great breakfast, and such a good and convenient laundry room!

the pool felt amazing and the breakfast was really good

they kids were inconsiderate at breakfast (even pushing my 7 yr old into her cereal while she was trying

the gym because it was really small but i enjoyed working out

in bathroom switches didn’t work properly and tv listings not updated and pool was

water was cool in the pool

location, breakfast, shuttle service, proximity to theme parks, etc, was greatly appreciated.

laundry is working only with coins. i hope they are will install the card terminal.

the pool was big and they provided the proper essentials for accessing the pool

there was a shuttle to the universal studios

room - really comfortable for family with kids having seperate section - definitely recommend kids suite

staff, gym, location

touchpad controls in room - gym facility was good - food court and food service options convenient and ideal for families

caters more for adults and the rooftop bar is awesome but cold in january

the view was awesome, pool, live dj, food, and location was amazing.

the mickey waffles for breakfast were a hit with my kids

breakfast the food was always kept plentiful and hot and fresh also pool was open till late and had a grill open till late as well where you could order

pizza at the tiki hut were fabulous, the service was excellent, the pool area was great for my kids

were comfortable outside bar/restaurant was great food was delicious and service with a smile pool was clean free parking cheap resort fee free

comfortable beds, breakfast was wonderful pool beautiful

better breakfast items

also loved the fresh cookies and shuttle

small pool, breakfast was just a bagel bar not many options.

shuttle service to the universal is great

the breakfast was not quite up to expectations.

lots to keep the kids happy

love the retro theme- so much fun. breakfast was delicious. poolside bar amazing.

i love this hotel. the location, the amentities, the pool everything! everything!!!

it is very thoughtfully designed with lots of neat details, such as how the gym is decorated and the retro toiletries

the pool area is also a plus for people who will enjoy the florida sunshine

the wifi and that my room was next to the staffs closets so from time to time you could hear a lot of

wifi signal was not strong or consistent

that we had to leave. wifi was terrible and would drop out constantly.

the wifi free limited to 5 devices which is kind of cheap if you are traveling with a big family

guess my only complaint would be problem signing into my wifi, but that's because i have a really long last name which complicated the signing-in

1 laundry with some machines not working

only one washer out of 4 is working, so make sure to get your laundry done before all

the pool

towel service, laundry facilities... needs some updating.

i would love for them to have had a laundry service rather than just the onsite laundry room

95 per adult, kids 9 and younger free

the breakfast staff was very attentive that there was fresh food out and the omelettes were amazing

my room on the 1st floor next to the pool

the place is clean and comfortable, easy access to gym and convenient store

hotel is very comfortable and provides all the services you would need on site, including a coin laundry

2 complaints:- free wifi was flakey

the wifi is always disconnected. one midnight i was annoyed by noise for no reason.

the free wifi keeps dropping

the wifi didn t work correctly for me.

the worst wifi i ever met in a us hotel

laundry ammenities on site in the hotel for residents use

it had laundry facilities.

good location, friendly staff, had a laundry, easy access to ice, and a pool

loved the location and the shuttle to the parks

free shuttle to parks

great gym, close to many restaurants and spacious clean rooms.

the pool area was clean and very inviting, the location was excellent, all good dining choices within a

the room was a mini apartment with kitchen area perfect if you wanted to have some snacks or food from the downstairs onsite

had a suite and were very happy with the rooms/kitchen

1 little kitchen sink and 2 bathroom sinks separate from toilet and shower room made bathroom sharing easier

spotty wifi.

wifi did not work properly on the 4th floor, went to the front desk and they said they had no

in orlando -great rooms

has the 1 bedroom apt) -fully furnished -comfy bed & pillows -good wifi -good

wifi seemed to be a problem

kids splash pad wasn't as nice.

the gym is big and gets cleaned on a regular basis

not enough parking space! they need to have a bigger gym as well.

the gym was very warm and there was no music/tv to listen to or watch.

the kitchen was a disorganized and slow.

wifi was no where to be found in the rooms i was staying in

wifi was not working one night, and front desk sent me to a call center who was of no help.

free wifi business center very close to occc friendly staff

you have weak signal from your phone carrier and try to use the free wifi provided by hyatt regency is very slow

sink in the bathroom is cracked, and the wifi can tap out every now and then affecting video meeting

pool, fitness are and put put golf right outside we’re very convenient

kids had a blast for hours

kids loved it

was great allowed a early check in, and when our flight was delayed they allowed a much later then the standard late

staff wonderful! able to early check in and terrific location.

have been cleaner and some of the fixtures and fittings look a little tired - the free wifi is dire so don t rely on it if you need a strong reliable connection

wifi was really poor

rooms were small, wifi was terrible, more variety on restaurants.

the price 01 free parking should have been included instead of the seperate charge per day taken wifi was very poor

wifi was lousy in our room which was at the end of the corridor

weather and the pool

is got , and the worker in the laundry room was extremely friendly love him not sure what his name was i think jose but not sure

pool and friendly staff

staff was very friendly and inviting. also very helpful and accommodating for an early check in.

front counter was nasty asf nd laundry was terrible would let u extra towels even doe only one in my rm wen have 4 guests

get away, breakfast is grab and go but is really good, the room has a really good space , awesome gym and nice heated pool

breakfast was good too

the location of the hotel, access to the pool and hot tub from the sister hotel, and the tasty free breakfast were all a bonus

friendly staff, great breakfast included, gym, laundry area and free parking

floor plan & kitchenette & rooms are nice size & comfortable

very close to universal, shopping outlets, breakfast included, parking and ok wifi

wifi was awful, it s the only thing we has issues with

ow)

the wifi didn't work to good

great wifi, staff, location, clean.

o kinds changed every second day) and complimentary dinner, good wifi, good parking, good location for theme parks and convention

wifi, laundry room were all faulty

room, good breakfast

wifi a bit week

beds, good breakfast, helpful friendly staff, nice pool and seating area, free parking and wifi

loved the pool, the housekeeping attention to cleanliness, early check in availability, and walking distance to restaurants and congo river for miniature golf

laundry available on the premises

laundry only works at 21pm

we appreciated the laundry facility

laundry facilities should be open 24 hours a day and the bathrooms should be cleaned to remove all

the shuttle times.

to international drive, you can take lynx bus or i-ride, there's a bus stop near congo river mini golf, there's a dennys restaurant outside the hotel

breakfast would be good for kids

our rooms were cleaned spotlessly every morning, there's a nice pool, and a great free daily breakfast with fresh waffles, toast, juices, muffins, yoghurt, etc

they also have free shuttle services running, which picks you up right at the entrance

very clean and good breakfast, nice big pool and free shuttle to theme parks. great price!

shuttle to universal only 1 mile away

the pool area was nice and on the bed were some towel-swans - really nice

it had complementary breakfast, shuttle to theme parks and no resort fees

pool and bar was nice

gym, pool location to universal meant we were able to walk there. close to plenty of amenities.

the kitchen was closing but they prepared our order with a smile

the laundry room was filthy.

pick and choose when they wanna let you do late check out

checkin, very clean, modern, exercise room, pool, great staff, great complimentary coffee, and great location

great amenities and wonderful breakfast bar

the breakfast was delicious. we were full from eating. the room was very clean.

the pool is awesome, there is pool & games for kids in the lobby, very energetic vibe, it’s modern, clean and fun

location, room was clean, great breakfast, super solid gym

there is a bar with happy hours and the lobby seating area is very large with different types of seating, so

breakfast is quite nice too

whoever does the laundry for the towels need to do better when i was checking a guest brought all his towels back

room was wonderful, the kitchen area was a really nice

i asked to turn on tv at breakfast area, its took more than20-30min

breakfast bar was clean and well stocked when i checked out, i needed a cart to convey my luggage

location, nice hotel. bar helios was great.

the location with the park, the food, the room and the pool

bar helios drinks are good but food massively overpriced for what it is $22 for 2 bite size

rooms, fabulous gym and service overall is top tier

50 for a beer at the pool

and spacious, well-equipped with swimming pool and hot tub, great environment and location(very close to universal and outlets)

gym is so poor

there is a free parking on site, a pool & jacuzzi that are open till 11 pm, nice gym, tennis court

small but good gym, relaxing pool atmosphere with light guitar music ambience

facilities were great: apartment, gym, pool (which was practically empty every time we

and the toilet was like a kids toilet

had to wash my own sheets (whereas i paid for laundry soap and quarters for the machine) and venture out to get fresh towels and the broom from

pool could be open later

great location, laundry on facility was a plus

pool was clean and well maintained

we booked the two bedroom suite, each bedroom had it's own bathroom, very large kitchen with everything you need for cooking

comfortable bed, clean, spacious room, the outdoor lounge area and the breakfast and breakfast staff who were especially pleasant

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

the best hotel breakfast i’ve ever had

the area beside the island is too close to turn around in the kitchen without hitting floor baseboards

the lady that check goes in was friendly and gave us a great room overlooking the pool area

the pool

gym equipment was mostly broken

it was too cold to visit the pool, but it looked really nice

the pool was pretty nice and clean

the pool and ambiance

small bar and no real restaurant

coffee shop & bar not available, as after checking in @1:30am there was no place to buy water for family as the

the laundry facilities and machines

bar at the pool was not busy but the bartender was busy “talking” with a family while my

wifi kept cutting off

fridge in room and free wifi everywhere

wifi log in

wifi was a little difficult to get on - took me many attempts and some patience to get my laptop to

limited wifi use. breakfast not included.

and the room and breakfast were very good

breakfast is really good, staff always helpful and happy

close to the facility we were there for. good breakfast. pool. elevators. very nice staff!

breakfast was poor quality.

good breakfast (included)

free shuttle to citiwalk

really bad gym

lovely pool

bar at the hyatt house had great drinks and apps

location was so great and the kitchen staff amazing, especially maria lucresia (mami) and wanda

universal shuttle only ran in the mornings.

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

location & shuttle service were very helpful

friendly staff. great pool. location.

the walk was about 15 to 20 minutes but way more enjoyable than waiting for a shuttle

loved the pool!

there is also laundry room to wash ur dirty clothes

pool bar drinks weren't the best, but i wasn't allowed to bring my own bottle of champagne.

(close availability of i-ride stop #2) close shopping options, restaurants, cleanliness, laundry convenience, delivery of packages, kitchenette, comfortable rooms

wish there was a coffee bar in house or close by otherwise perfect

having the shuttle bus that had extended hours was a plus

great location. great value. shuttle buses to parks were brilliant. also get early park entry !

my experience the bar and restaurant areas are not really lively

they have night time swims with movie, so great for kids

lobby bar area lacks atmosphere and identity, not a place to reflect after a busy day.

lots of space, great pool, video game were fun for the kiddos, nice neighborhood

oven mitts are a must (we had to use our own towels for trays), and a few extra tongs in the kitchen would be helpful

young kids were over the moon with the gaming system in their bedroom

water park should stay open until at least 9pm

a walkable community it was very secure and i felt really safe we did not use it but there’s a shuttle to disney or

connecting to wifi cumbersome and poor connectivity in pool area

can never get wifi to work with my iphone at a hilton

poor wifi

wifi worked well, pool was nice, free cookie on checkin for some reason

and clean room, good location, easy parking, free wifi, great pool, nice restaurant, friendly

the pool was great and there is a nice bar area as well

they did an easter egg hunt on easter and the kids had so much fun

the gym had up to 50 lb weights, threadmiles and the pool was next to it

gym facility, pool area, close proximity to universal studios and bus service.

staff was very friendly and helpful. breakfast was good and diverse

walking distance to sea world and free shuttle to all the major theme parks

it was comfortable i liked all of the activities that were going on at the hotel by the swimming pool and the movies and the games it's really a great place to stay and i plan to stay there again

were loud laundry trolleys continuously being rolled past my ground floor room, as frequently as every 20

good facilities (pool and gym). clean. best price in area.

it had nice bar by the pool and it's close to the parks.

the apartment didn't have dish/hand towels for the kitchen, but the management was responsive and provided them very soon after requesting them

would have appreciated the kitchen towels being available without having to request them

check in (was past 6p), fire alarms chirping in the room, toilets clogged, trash all around the pool area, food horrendous and the only people at the bar are the staff on the clock eating their

the kids like the water park area

maybe kids playing upstairs but maybe guests can be given a curfew or have those rooms on first floor

the restaurant there was a waiter who kind of followed me after i left the restaurant towards the fitness area and proceeded to know

clean,shuttle service,walking distance to universal

we didn’t ask for a room change because we arrived late and were very tired

laundry room could use some attention appliances we're clean just the room itself needs some tlc

and we asked for a late check out they kept knocking the door and

beautiful area with a scenic walk around water and fabulous pool and hot tub close by

the pool is to far away. i'm semi handicap so that was a little hard for me.

my kids enjoyed the pool, game area and the stores near by.

the pool and bar was nice as well also loved the kitchen in our

with easy access to the pool and hot tub

pool water was hot day or night

the complex was neat and clean . pool area was well maintained. staff very helpfull

beds were uncomfortable, the kitchen cabinets were hard to open- they need handles, they need more utensils, more towels, more

condo had small ants around, especially in the kitchen

beautiful property? vista cay staff exceptional. pool area amazing

wifi was advertised as free, but when i tried to log in it was ambiguous about whether or not there

the cable and wifi kept going out and the water pressure was poor.

he also helped me with the login to the hotel's free wifi network, without having to register with the hilton honors program

approach of the staff wide, comfortable rooms free wifi car park distance to a good restaurant, universal &

good wifi