facilities were closed which we were informed of before arrival but not before booking wifi quality in the room was

this isn't unique to the quay), the wifi was dire away from the main reception and bar/dining area

good wifi there is a swimming pool and spa there, but as we didn't use these i can't comment on them

quibble

area, sofa's were nice to sit on, also a table and chairs to sit at, tv was fine as was the free wifi

the food in the bar below is also economical and delicious, good value for money

the prices for food and bar were also

bar was fantastic for food and drink

took ages to check in very long queue at the bar shame there was no breakfast

bar was also good did not interact much with the staff as it was quite busy

in addition, the room is just above a bar so its quite noisy at evening, but fortunately

great bar with a brilliant selection of gins

the rooms are above the pizza restaurant and bar but very quiet

great wood fired pizzeria downstairs and drinks from the bar could be taken to room

the bar closed very early even for residents.

the breakfast eggs were fresh and delicious, and the espresso drinks were great

didn't have breakfast as we never have a breakfast but the bedrooms and bathroom obviously renovated recently

we also had an excellent light lunch before we checked in and a light bar breakfast before we checked out

great location. very relaxed. food in bar fantastic. staff a joy.

good breakfast choice in a pleasant dining room. staff outstanding

our breakfast and evening meal were fabulous

breakfast good and staff super friendly

place to stay and have a break, rooms lovely, breakfast lovely and we had our evening meals here as well and couldn’t fault anything

the restaurant was full so we sat in the bar area and the atmosphere was great

room, very friendly & helpful staff, excellent breakfast included

there was just one member of bar staff that came across a little rude.

bar toilets bedrooms spotless

food in the bar was great and cheap

going home after the wonderful breakfast

the drinks in the bar wasn’t expensive either which is a plus, breakfast was nice too

hospitality was excellent it was great value for money a great breakfast and good bar and meal options

the bar and restaurant area looked nice, but we didn't get chance to eat or drink due to other

the bar looked nice

was a slight language problem with one of the bar staff

were very helpful, it had a lift to all floors,very good breakfast, we all enjoyed the bar area, definitely go back

breakfast area could be a bit better not much room by the bar earlier check in available

staff was really friendly and they had vegetarian option for breakfast

relaxed atmosphere in bar area

staff were very helpful - no problems breakfast good - hotel bar - all clean & tidy

the breakfast was a nice surprise

ordering your breakfast the day before may not suit some people but it wasn't an issue for us

warm and caring staff. helpful and friendly. good breakfast choices.

the breakfast is perfectly cooked and is a great start to the day

plenty of choice at breakfast with cereal fruit juice yogurt and cooked breakfast with tea and good quality coffee

also liked the fact that you could order how many breakfast items as you wanted or needed

poor wifi signal in rooms

wifi didn't work for all of our party

stayed for 3 nights the room that i got the wifi cannot access and i ve been complianed to the staff but nothing fixed

only thing i was at all concerned about was that while the wifi was free, it was not password protected

cosy restaurant and bar, clean facilities, perfect sea view, comfortable beds, smart tv, good wifi

modern, clean , stylish, good parking

with free parking we will definitely be returning soon

on the bar is fabulous nothing to much trouble real asset to the hotel, rooms lovely couldn t fault

dinner and bar a winner

it was very close to the cymru centre. i couldn't want too much more. nice bar area too.

wifi connection in top rooms impossible and no hot water for the whole of our stay

good wifi throughout

good wifi too

g wifi password, parking etc

excellent wifi signal

my 7 year old kids and i all got stomach ache after eating hotel buffet

friendly staff never tried the breakfast as there were weatherspoons in walking distance for breakfast

comfy room stunning breakfast setup top location easy from the train station the a few steps into shops and

all day breakfast was excellent

it was a very enjoyable stay and the breakfast was excellent the staff were very helpful and accommodating would stay there again

clean and fresh everywhere lovely staff fabulous location lovely bar & breakfast

were really friendly always talked to us and the breakfast was excellent they even opened the bar early for us my brother fell over and cut his head and the staff all helped they were

but comfortable bar area

room was very comfortable, bar was relaxing, staff were very friendly and helpful

nice bar and a lounge area

as having wifi which it does but tv couldn t be watched as the wifi kept dropping out certainly not a

excellent wifi with high speed

efficient check in lift to the upper floors very clean well equipped room satellite tv wifi tea/ coffee biscuits and bottled water comp toiletries/ soft towels very comfy bed black out

day break it was a clean, comfortable room, great beds, satellite tv with youtube as well as free wifi and tea/coffee facilities it met all our needs

couldn t get wifi but didn t complain

only thing i noticed was how hot it was inside the rooms were fine the bar was so hot people were opening windows to let in the cool air

amazing value for money. loved the pool and very well run hotel

the swimming pool rooms were good nice and clean would stay here again good value for money.

also the way to the pool and the pool looks a bit scary so we didnt used

my 7 year old daughter particularly enjoyed using the swimming pool

st have been where it was located) although it did work in other

very very poor wifi. annoying cutting out cobwebs in bathroom

the wifi

wifi and signal only worked in the restaurant and were very poor in the bedroom

working wifi was non existent

poor hotel wifi signal on the third floor

i also appreciated that the room included free wifi

free wifi which was excellent signal even right at the top of the hotel where we were

difficult to lock room door wifi patchy in room

wifi was good

wifi connection was patchy.

wifi in my room was very weak but it didn't affect my stay

i found the wifi connection kept coming and going.

great room with a great view of the sea. fantastic breakfast. good wifi

tv, wifi

staff in reception, the bar and restaurant couldn't do enough for us

cocktails in bar later was great treat

the bar is nice, again gf cake sold there, and all the staff genuinely friendly and helpful

at the bar you need to sell nibbles like walkers crisp or nuts would be nice

great dinner, great breakfast and nice bar and heated outdoor terrace

food was excellent morning breakfast and evening meal couldn’t fault them

room was lovely, the meal we had 10/10 and the people are happy and friendly breakfast was spot on too,we will definitely be coming back

owen and elizabeth excellent bar staff and very friendly

great location sand beach which is excellent for kids

the owners and staff were delightful extremely helpful the breakfast area which had been recently refurbished was outstanding amazing

wifi not always working

wifi kept dropping off in room

a little tired looking in some areas ie: hallways wifi was hit & miss whether it worked towel rail was too far away from sink so you ended up with

the free wifi was a little intermittent for a short time.

free wifi is a

eat picture

good wifi

, new shower room but shower is merely a trickle and very compact, wifi isn't really strong enough to reach rooms, tv is very small for the room

wifi was poor although first free

wifi is great throughout with repeaters on every floor

would have been nice to have a little bar but this did not bother us, may bother others

enjoyed a couple of drinks in the bar overlooking the

great hotel, lovely staff, great bar and great location!

kelsey on reception was brilliant with an early check in

the entrance, reception area, bar and restaurant are very tastefully decorated, inviting and relaxing

breakfast and the hard working staff

the new bar next door was very useful

drinks at the bar were a little expensive

was excellent, for the promenade and west shore, lovely seats outside very comfortable lounge and bar the restaurant and food were

friendly staff, spacious comfortable room, excellent breakfast and location

good car parking, bar and restaurant is handy to have right there and great food

everything was excellent staff so helpful nd friendly room was spotless breakfast was excellent

luckily you had a friendly young man in the bar to help with wifi settings

breakfast freshly cooked to order

food in the bar was very good

pillows were uncomfortable, wifi was bad, bathrooms old.

the wifi was also

good wifi, cafe and lounge

everything good. need better wifi..

wifi doesn't work

great location, staff and breakfast was fab and also parking option was good.

from our early check in,car parking and general chit chat with staff this was a hassle free two night stay

the handle on the main door (from kids bed to stair) was very loose and not safe for children

the breakfast was outstanding and service very efficient

excellent breakfast

only a slight problem was the wifi was temperamental

thing really, we didn t seem to have a working wifi for 2 of the 3 nights we stayed

no wifi n room

breakfast and dinners were great, the staff are super-attentive and helpful, and the wifi was excellent

could have been a temp fault but couldn t log in to the wifi - but no big deal

breakfast was cooked to a very good standard, lots of choice

breakfast serving area a little cluttered at busy time, you just have to time it right

great staff, fantastic breakfast, very reasonable bar prices, homely atmosphere

staff were amazing from check in too check out the breakfast staff were great the bar staff

of all the staff, excellent breakfast, room clean and bed very comfortable

nnection is excellent - ignore previous reviews)

free wifi, especially my kids loved it

complain about, unlike goldilocks in reception who we heard complaining about the sausages, the wifi and temperature of the room

the room had wifi netflix computer friendly staff

the wifi in the bedrooms needed to be a bit better

breakfast was cooked freshly, nothing was too much trouble, gave us ideas of places to eat which we

great location,beautiful room,tasty and plentiful breakfast

breakfast perfectly cooked by martin, most satisfying

martin and kerry are well organised hosts and cooked us a good breakfast

excellent breakfast

breakfast was amazing and great fresh ingredients used

room was nice and allowed early check in views from the room were lovely we had a sea view room

our dog got a sausage for breakfast so wasnt left out a little touch but much appeciated

to be able to get into the bath to use the shower, the shower head moved and so we used some kitchen roll to wedge it in place

good food at the irish bar and the snowdon

the bar area was nice with a log fire in the evenings

the decor was exceptional, roaring open fire in the bar area too

from the moment we arrived, long journey, staff went out of their way to keep the kitchen open so we could dine

) but they're getting the kitchen up and running april, then it will be truly perfect

the bar is open in the evening

friendly bar with good food

property was not ideal for families with kids

easy to find, handy location, bar on site, unbelievable value on rooms, fantastic staff

the double bunk beds were very small and seemed like kids beds

view was stunning, good little bar and phenomenal location

wifi reception could be improved, bathroom look n toiletries could be improved

my lad love his prince room, looks the part, yet his tv only played dvds and without wifi he ended up sat watching tv in our room

wifi signals were intermittent

wifi - i had a child with me he lives to use wifi, it didn't work

the room had a tv with lots of channels and netflix, the wifi was very good

good location and clean comfy room. nice breakfast!

staff very good breakfast excellent evening bar meals good

the exterior décor, beer garden and bar could do with a little love and attention.

very handy for centre of abergele, great food and they allow dogs in the bar and room

nice bar and restaurant w reasonably priced food

lovely breakfast

price, great room, great food great breakfast, great staff

food was also brilliant, evening meal & breakfasts

stayed for 3 nights for work the staff were lovely the welsh breakfast was amazing the room is very clean with everything you could need and a great powerful

staff were friendly and breakfast was very good

no access to wifi

mattress was too soft, we got an electric shock from the bathroom light switch, the wifi was patchy, the swimming pool was only open for families 8am-9am

uldn't connect) and 4g was in and out

lux room was nice , wifi was good , breakfast was excellent :)

on the in room were pointless not slept for 2 nights the wifi did not work, due to being in middle of no where the 4g didn t work

food was fantastic, i had an evening meal and a breakfast and the portions were brilliant and perfectly cooked

super friendly and allowed me an early check in

no option of early check in even though hotel was not

dog friendly hotel, room extremely comfortable, breakfast delicious, staff super friendly - will definitely be returning

but warm, friendly and dog frendly, breakfast was to order, usually great, but this time very greasy, but were not put off by our stay

the atmosphere in the bar and restaurant was excellent, along with the food

lovely small hotel with great bar and restaurant

the bar bill at the end ud83eudd23

the bar was well stocked and also supports local producers

i like the bar and the time i chose to go was fairly quiet which i like

great location, very comfortable rooms and great bathrooms. very good breakfast.

off duty staff drinking in the bar were quite rowdy and swearing, didn’t bother me personally but could see how it could be for

loved the room. the bar was warm and cosy and good selection of bar meals

rooms were very clean and comfortable. bar area very relaxing, food excellent.

lovely hotel. friendly staff, evelyn meal in restaurant and breakfast was superb

an added bonus having a restaurant and bar within the facilities

staff were lovely , the food very tasty and cooked to perfection, a well stocked bar with a variety of drinks to suit all tastes, the room itself was clean and comfortable

bar was cheap - 3

and plenty of space to move around, bathroom was clean and excellent shower sea view great that bar closes at 10 pm so no rowdy noise at night when in bed with a

the views & the golf courses were fantastic ud83dudc4dud83eudd87ud83cudfcc‍♂️⛳️

very friendly service, laundry done promptly as requested

in north wales the staff were all extremely friendly and helpful lovely cosy restaurant and bar area where the food was fantastic the room was lovely, big comfy bed, really nice modern

rooms, bar particularly that they have retained the old building.

the food and the bar service was also good

:) bar area had pool table and loads of board games to choose from

comfy beds and room, lovely atmosphere in the bar area

wifi was

wifi cut in and out, but i could always reconnect.

wifi a little unpredictable

wifi difficult to log in and once logged in didn't maintain signal over the weekend

everything excellent bar the wifi

wifi was spotty

wifi signal was poor in both the hotel room & bar/lounge.

wifi in room 2 was bad

wifi not very good in bedrooms

staff, room, area and breakfast. free car park and wifi.

very friendly and helpful, room very spacious and no extra charge for dogs or late check out, thank you very much

nice bar, comfortable rooms and beds, staff were very friendly and the breakfast was superb

location, the staff were very friendly and i really enjoyed the bar area which has a lovely sized garden area too

close to town , clean and comfortable good bar and breakfast downstairs.

they had a bar menu that was veggie and vegan friendly

the evening meal and breakfast was also fantastic (brilliant steak)

even when a late check out was not available we were allowed to use an area in the lounge to stay longer and

) even the breakfast staff were extremely helpful and really seemed to enjoy their work - these are often the

very dog friendly, fantastic staff, super clean, swimming pool, beauty salon, location !

breakfast was brilliant, swimming pool was excellent and the room had everything we needed

prime and beautiful location, breakfast was perfect

would be nice to have the choice of a normal bar meals menu aswell as the restaurant for evening time

didn’t eat at the hotel but used bar which was good.

nothing ( although a change of cd playing in the bar would be good )

view from the bar area is very

then severely hung over girl emerged from kitchen to check us out

our room was above reception/ kitchen/ front door area

our room was lovely, with four poster bed and spa bath and the food was exceptional & good value too

food was excellent,staff really friendly, comfortable room,lovely old world bar area

when we had trouble getting the spa bath to work, the staff were on it straight away, and the problem resolved in minutes

had a fab 3 night stay here with a friend and the kids

mentioned in some other reviews, there was some noise outside from the bar below

polite, large family room was well laid out, with a small separate room with bunk beds for the kids

the hotel was very clean all around and the bar and restaurant i think had not long been refurbished and to an excellent standard

ev

excellent lovely place in wales - food excellent bar was excellent and i won at pool,.

refurbished rooms, small bar and large lounge

breakfast is good and even baked beans are hot :-)

like the idea of walking into a busy bar to check in, but what else can you expect for rooms on top of a pub

great breakfast

very enjoyable surrounding, free parking and wifi. five minutes walk from the town.

wifi in room barely worked

room and bathroom great facilities free parking free wifi close to all places of interest in

the price was a bargain considering the amazing facilities you get to use, free wifi and amazing breakfast included

staff were friendly and helpful,the room large and clean,the beds very comfortable, and free wifi a bonus,

room was small but comfortable with very good wifi

on the sofa bed and said it was quite hard and uncomfortable, and we were unable to get on the wifi as the password on our card was incorrect and i did message to ask for the correct password

great location and great value. wifi was free

and hers sinks a rain shower lovely bath equipped with a television lovely big bed with a mini bar and all the facilities you could want there was a lovely relaxing vibe and we had wonderful

mrs put her phone on charge in the morning in the bar area and a member of staff got funny with her which was not needed as she was not doing

bar food is really good with a reasonably varied selection available on the menu along with a

lots of lovely complimentary tea and coffee and a mini bar things to purchase if you want anything else

the food, both dinner and breakfast was very, very good with a really nice atmosphere in the bar area

poor wifi signal in our room, but i think it's because it was a room at the back of the hotel

and comfortable, comfy bed, nice bathroom and shower, tea and coffee making facilities, tv and wifi

wifi was hit & miss away from the main reception

to see the owners have continued to make improvements to the hotel and grounds and the new bar is nearing completion

it s a couple of minutes stroll to village with plenty of parking

breakfast included & cooked beautiful

the friendly staff, the decor was great, the breakfast was tasty and very filling

breakfast cooked to order

the hotel was lovely throughout, really fire, cosy with a good bar and fantastic staff

huge room, very friendly staff, great big breakfast, nice bar downstairs, free parking