location to reach memphis for a fair price: parking, highspeed wifi and close to food place

smelled bad; traffic noise was very loud; felt unsafe; phone & wifi did not work; in december-room was cold; would not use the shower; you get what you pay for

restrooms were clean. beds were comfortable. wifi available.

parking lot needs to be paved.

parking lot need to be sealed.

no breakfast, no casino

nice hotel with kids and family. close to downtown and casinos. will be back next year

not too far from downtown, casinos and restaurants nearby

breakfast was very good

breakfast was great

a clean room, breakfast was great and location is awesome

the breakfast assortment and setup were excellent. we liked the variety and quantity of fruit.

the fitness room had anything i could have possibly wanted and was well maintained

could not go to the pool or the fitness center due to the restrictions of the virus

we had a kitchenette and had no way to wash dishes, we had to go ask for dish soap and they dont have any

the breakfast was great

quit location, still very new for it to been there almost 2 yrs, great breakfast, very nice staff

the indoor pool!

staff, clean, nice large rooms, good breakfast also, serve dinner which we did not have but it smelled

broken into in the middle of the day no help from staff no help trying to figure anything out the pool is closed when booking shows it as optional big disappointment my toilet handle was broken

friendly staff, 24 hour gym, clean room, comfy bed, all the amenities were clean and working, nice breakfast

everything… especially the gym

everything was great including the breakfast

the air did not work, the room had a bad smell to it and the wifi was not good

no instructions for wifi access were provided

the was wifi strong

was not enough parking in the front of the building

parking does not accommodate all guests and needs repairs

bag breakfast due to covid-19

i know there was a alot going on and there were kids that were there for football games but all the way to the top i dont think we should have had

pool was cold and cloudy

the swimming pool

awesome staff. breakfast was a nice bonus.

breakfast was good, i was looking for hot chocolate due to the weather, however i was okay with the

it was clean and well appointed. i loved the dove products! the breakfast was also good.

breakfast was decent and the location was ok.

breakfast options

great breakfast clean

clean room. good service. good breakfast

the breakfast wasn’t good at all.

they had breakfast it's was clean

free breakfast was very good. a lot of selection

good breakfast as well

great location - clean - good staff and breakfast

good amenities: indoor pool, fitness, laundry, good buffet style breakfast

will stay here again. great location, breakfast, indoor pool, clean, and a decent price.

the breakfast was amazing and kept well stocked

the reasoning but still didn’t like the fact of not being able to have access to the pool or fitness room

there's too much light that comes through around the edges, especially when the room is by the pool on the first floor

nice room. great breakfast.

we liked that they offered a hot breakfast during covid

the pool was outside.

location to the casino was great, room was clean and bed was very comfortable.

my kids loved the fact that the tv was on with a welcome message as we walked into our room

breakfast was amazing

liked everything about the hotel, the staff was friendly and accommodating, the pool was a fair temperature, the daily food was magnificent and the location was quiet and felt

i love how close it is to the southland casino

breakfast was amazing. the kids loved the pancake machine.

clean hotel and casino. well lit.

the cleanliness and the safety of the hotel and casino

hard to find the entrance for this huge casino complex

always love our stay at southland casino.

give up our key and say enjoy our self it was real nice in our room it was so cozy we went to the casino had a good time got up that more went to breakfast look to eat at the buffet but they say it

we are a family of 5 and everything about this place is great, continental breakfast, pool, rooms, location, staff

excellent breakfast, clean room. good price.

free breakfast was awesome

breakfast

bed comfy, room clean. pool was fun

wifi not available - didn't find out until booking!

free wifi

wifi was slow, no breakfast provided, no one came to clean the rooms while i was there or bought

couldn't get the wifi working and the others guests were to loud.

when i called, after 9 pm to get the wifi password no one answered the

beds and bedding were clean and comfortable, but the floor in the room was filthy and the pool was definitely not clean

breakfast was lacking

for the first time since before covid, there was a full breakfast offered, complete with fresh coffee

got a decent breakfast & was close to the highway.

breakfast bar was amazing

the interstate was close by and the casino was in walking distance

close to the casino.

the hotel is directly across the street from the casino, which is where we were headed

the dogtrack & casino closeby

nothing of interest near us but a big casino with $20 buffet

the wifi was free

wifi worked fine

excellent wifi signal

very reasonable with free parking, wifi and breakfast

couldn't get the wifi connection to work, but it was late so i didn't really need it

i could park my 18 wheeler and trailer and they allowed my dog.

breakfast items were limited

the breakfast was not very robust.

the breakfast in the morning wasn’t much. the coffee wasn’t good.

also has a great coin laundry faculty in house

breakfast really wasn't fresh

location was close to highway and casino

fresh paint no carpet vinyl flooring

the shower head was nice and i liked that i could park my car directly outside the door

located between two truck stops/parking areas next to an interstate highway

staff very clean and neat with comfortable bed and i felt safe right off the interstate and quiet breakfast was tasty and the staff restocked as needed and kept it neat

breakfast served its purpose

it smelled like a casino

deposit required because i live within 50 miles of the property -- the motel is next to a big casino, it is natural for local people to stay there during a casino trip

close to most things and visited casino which was close by

i loved how the seating areas were, games, bar etc

that works at the front desk and bar was very nice and helpful

enjoyed the pinball and bar in the lobby

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

the girl at the counter was also very nice and understanding and graciously granted us a late check out

no room service

loved everything they had to offer from room service at the pool side to room service for simply ice

clean and the pool and location

room service didn t come and the man who worked in the restaurant was dismissive and not helpful

was no room service

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

we particularly enjoyed the rooftop pool and sun deck

nice front staff, easy parking, good location, good breakfast.

we had kids with us, and felt safe enough walking back and forth to a play

than what it says on booking and how the down graded my room when mine was smelly not clean and kids running up and down the hallways to a double bed room that the beds are so small me and my

we had kids in the room with

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

the access to the gym was unfortunately not working the one time i tried it, but front desk were aware of the issue

the gym was a really great added bonus

from checking our car to drinks in the bar everyone here was wonderful

no gym

renovated and was alot better than my expectation, it was lovely, roomy and very comfortable and kitchen, desk, tv all great, bed comfy

facility was perfect the location was great, staff was great, liked the location of the pool and hot tub, i would stay there again

the visitors and their kids broke the waffle maker. certain people don't respect anything

i got up early and ate breakfast, my kids got up later to eat breakfast and a lot of items were empty and they didn’t restock

breakfast. eggs were dry.

good gym opposite available

the menu choice for bar area

locality close to main street and beale street and rooftop bar with views across the city

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

i did hear the neighbor’s door slamming closed and kids giggling in the hallway on the way out but that’s it

the laundry room soap vending machine was empty and the front desk didn’t have any

there was no bag for laundry in our room, and we could not get one after lots of trying!

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

was all brick and pretty quiet, even though they had a bar with some nightlife

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

the staff were amazing and the bar downstairs had some great food and drinks

the microwave was in laundry room area

find a kids underwear’s under a bed

gym

bar waitress kaitlin was really

didn t like how the wifi kept kicking me off

inn express, staff were shouting/arguing in the passage outside our room, to top it all the wifi was very poor but then you could pay to upgrade

there is parking onsite for a daily charge and free wifi

wifi was horrible stayed connected for 20 mins and shuts us out

bed, friendly staff, excellent location, free wifi , i would definitely recommend this place to anyone

of the street from the fifth floor *workout room *nice decor *housekeeping was helpful neutral: *wifi is free, but if you want it to be faster, you have to pay

the ac didn't work the wifi didn't work

neither tv nor wifi working in room no maid service even on a multi-night stay

updated and beautiful. great location. lively atmosphere. good wifi.

gym was a good size for a hotel and the breakfast was good

i especially loved that they had a place for the kids to hang out and play games

the pool with artificial grass on the 8th floor was a neat feature

having a bar with music would be nice, but we really enjoyed the jukebox in the lobby

the muffin & breakfast bar felt like a bit of an unhealthy option

if the bar & restaurant were open.

gym has a good variety of equipment and was clean

breakfast wasn't included, but there are places nearby

parking situation, it is a pandemic unfortunately but ,as it was announced about the gym,and food it should mention that the hotel garage is closed

the gym was closed citing covid

breakfast was ali little disappointed

breakfast toast was incredible and the valet service was great

kept up, messy, the way to the stairs was back through all their offices and laundry room

the pool wasn't working ud83dude2d

ashley was great at breakfast and made us feel like we were in my mom's kitchen

having a laundry room on the same floor

friendly staff, great location and breakfast, comfortable beds and very clean!

in memphis and decided we’d bring my sister and her family out to enjoy downtown memphis, the pool and entertainment

couldn’t smoke on the bar patio

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over and beyond thank you all

i liked the fitness centre. i liked the eating area.

there is a bar on the main lobby floor which i heard amazing things about and our room was amazing

thanks to 'sagar' in the front desk for helping us in early check in

the gym was my husbands favorite part lol highly recommend

great location, excellent value, clean, great breakfast and poll/gym.

very good gym

called the hotel to see about an early check in and my wife was told our room was ready

also no coffee and no laundry

the laundry lady said no one turned in anything dirty to her that morning

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

also had drink machines and a laundry

good location from downtown. laundry just across the street

very friendly staff and wonderful breakfast selection.

like that breakfast bar was open

needed turkey substitutions for breakfast.

in pool

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

rooftop bar is a great place to grab a drink

our room was right under the bar and the sound of chairs moving was very loud.

we went to the rooftop bar one evening and it was obviously popular, but also very fun

they were able to accommodate an early check in

beautiful design and decorations. the bar on top was amazing.

the wifi was really good

rough area, outdated room, low quality tv and wifi

i couldn't get wifi for my son's tablet nor my phone...

they didn't have wifi as advertised online and they had termites.

why wasn't wifi available

used the gym which was great

great location. clean and welcoming, even at midnight! beds very comfy, pool great for kids.

the shuttle would take us to graceland, and pick us up, so

using the gym anytime and the free hot drinks access the coffee machine was excellent

the workout gym had great equipment

have to bring your laundry down in order to get new towels

room clean two pools gym breakfast buffet free shuttle service from the hotel to graceland tour

old, a lot of overdue maintenance, gym was still closed due to covid though everything else in the us is open for some time

excellent value, great staff, clean room and great facilities, coffee machine in the room and a gym available

comfy bed, nice room, clean, gym!

room was clean and the breakfast was good

the pool

the fitness center was out of order which was very disappointing for me

clothes had been left in the washer in the laundry room

fitness room was basically none functional

breakfast, they was clean and the essentials

i loved the location, rooms and breakfast.

the room was excellent and very confort. there was laundry service on our floor.

laundry would be better in first floor

the woman in charge of the breakfast facility was so very helpful and kind

great shuttle service

no indoor pool

there was only a hot chocolate bar available

we also used the pool on this visit and could access it from our courtyard room sliding door, nice

close to graceland, pool for a swim after a hot day

called down to the front desk, i had asked for a blanket and was told the laundry was closed

the laundry room smelled of stale urine, cannot recommend and would never stay

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

everything was wonderful no problem i just wanted an early check in but it still worked out ok.

for breakfast

thought it had indoor pool but ot didnt an it rained whole time we was here

refreshing pool

the front desk to the people taking care of breakfast

fault i had was the floor in the kitchen area need to be cleaned better and the fold away bed mattress/cover needs the blood

they have a laundry room as well as a coffee station for early birds

kitchen and the fact that they provide you basic kitchenware plates bowls etc

tries to find it all but they can’t, their washing machines never turn off, i went to their laundry room a couple of times, all the shelves were empty

the laundry room

could use a waffle maker added to the breakfast.

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

didn't get up to eat breakfast but heard from our neighbors that it was delicious

excellent free breakfast for the whole family, swimming pool, and bed choice for a great price.

closed for covid but not gym

not alot for breakfast, no laundry

that they didn’t have a laundry room

patrons hung wet laundry on stairway railings.

no laundry facility

breakfast could have more grab and go options

no breakfast

i was able to park my truck on the side street

breakfast food was hot and delicious

pet friendly, but no where does it state pet fee

the limited breakfast and no microwave in room

no breakfast option

no breakfast. i liked the clean and the non smoking.

pet friendly, functional side entrances, and continental breakfast

staff breakfast cleanliness and great rooms walk in shower

my son loved the pool and the hot chocolate maker

all the equipment in the gym was broken

keycard access to the pool from outside was broken during our stay, which was a minor inconvenience

this was a great place gated, beautiful lobby, super coffee, and an excellent breakfast.

waffle maker was broken and pool temperature could've been better as

room was clean, though a bit small. breakfast was good and kept filled and the area kept clean.

security, friendly staff, and breakfast

no breakfast

the breakfast looked good, although we didn't have time to eat

breakfast and staff was great

if i had to say anything at all is i wish the pool area stayed open longer than 10pm

the gym was very nice and having a premade breakfast included was very helpful

gym equipment was mostly broken and in bad condition plus there was no aircon in the gym

the pool and jacuzzi were clean relaxing and invigorating

hot water exceptional, secured premises, friendly staff, beautiful decor, pleasant atmosphere and pool area was very peaceful

location, comfortable bed/pillows, fitness room, nice staff

nice and the breakfast was hot and served

finally, there was no hand sanitizer in the area where you fix your breakfast

the pool, gym and breakfast were all very nice

breakfast

laundry room

not very knowledgeable about the facilities they offered such as laundry

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

customer service, rooms, laundry

speaking of dogs, they are pet friendly and they charge a $40 refundable pet fee at check-in

internet wifi was decent quality

the wifi was very chippy didn t work most times we were kicked off so i didnt use the wifi as i would

wifi was also very fast

blood stains on curtains, smell of somke and weeds in the corridor, troublesome wifi.

didn't even want to try the breakfast in fear of getting food poisoning

breakfast was fine, good location

the pool wasn't open but it wasn't a big deal

we didn’t have breakfast. the location was good.

the price an no breakfast

they wasn’t able to serve breakfast and the pool wasn’t open

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

breakfast was fresh hot and tasty

did not like the fact on here it said they had a pool, fitness room and free breakfast we get there and there was a sign saying they discontinued

from going onto floor, homeless people and trash outside, hallways and entrances filthy, outdoor pool unopened, breakfast was late getting set up

they have good customer service if they have the ability they will award you with late check out

pool was closed with 95 degree weather

breakfast offering was horrible

it was in a sketchy area. “breakfast” was coffee and a packet of oreos!!

yes false advertisement on serving confidential breakfast

also the continental breakfast was a bit disappointed

the breakfast wasnt good