the have a good place for the kids (2-10 years old)

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

there is free wifi throughout

acceptable for the 21st century) very hot room at nigh

en if they claim they foxed

good wifi

poor wifi connection

the hotel is perfectly adequate for a short business visit to valladolid, with strong wifi, pleasant staff and an acceptable breakfast

wifi really only worked in the common areas.

today with travellers like us connected daily to wifi, it is bad manner and idea to switch blame on user

working wifi and air conditioning

wifi poor. room very dark. elevator very slow.

wifi was a little bit inconsistent

they kept changing the wifi's password and had several issues because i stayed there just to work from the hotel

friendly staff, good location, best free wifi 14mbps simetrical. automated parking.

good wifi

wifi signal was a bit weak in the room.

spa opens only for weekends

bar snacks only

confortable bed, great spa and good pool (you have sun pretty much all day!)

the bar and restaurant staff were very helpful and happy doing their job

hotel very clean, large bed and very comfortable lovely pool and pool area

breakfast was a little confusing as it is in the bar behind the hotel, with access direct via an internal door from

there is no bar to sit and chill

the bar in the hotel is also perfect for a quick drink or snack on way out for the evening

bar fridge

lovely room, chic decor , very comfy bed and excellent bar , lounge areas

would have expected a bar / restaurant to be open for hotel guests

nice bar and restaurant close to all the amenities

surely they should have got intouch with the kids teachers who were looking after the kids

city centre great location good bar and restaurant secure parking

extremely comfortable and separate suite for the kids

friendly and efficient bar staff

laundry service, however, my white pullover came back (washed) slightly blue

30pm and the expensive but excellent el bar restaurant across the street

breakfast was not a traditional bar, you ordered at a small bar and paid independently, which was fine, if rather confusing

laundry service was awesome

wifi a bit spasmodic. hotel not on driveble road.

the location! the balcony, and the wifi was good.

friendly and helpful staff, nice bay window view. wifi did not work though.

wifi

there is a first rate tapas bar within sight

i couldn't connect to the wifi.

wifi didn t work initially for me, but some friendly ladies at the front desk fixed that

good wifi as well

since it was covid-19 time we did not eat at the hotel but ventured out and finally found a tapas bar that was empty but had a little bit of food

was lovely for a pre evening drink and the prices were very keen and in keeping with the local bar levels

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

everything (except the wifi). (-)erraticy wifi. (-)wifi unsuitable for working purposes and very intermittent service (+) good wifi-connection (-)wifi was useless. (-)wifi was erratic. (-)wifi was spotty (-)wifi weak. staff enters the room to replace the water but not to clean the room

good kitchen facilities in the suite

great location, very spacious, mini-kitchen, friendly helpful staff

well equipped kitchen

comfy bed, great shower and the kitchen was well equipped

very slow check in, near to a big toad, some troubles with wifi, dog fee expensive 15 eur

food and drinks a little expensive. wifi was a little slow at times.

the wifi was down for few hours, hopefully it was solved late at night.

great wifi

bed very comfortable and good wifi reception also

the staff were very friendly. the breakfast was great and the coffee in the bar also.

the bar was tremendous lounge area clean and attractive check in smooth and quick

bullish welcome but maybe a language barrier

there was a varied and tasty breakfast and the bar was useful for use during the day

bar staff also very friendly

in expecting to get a drink and arrange an evening meal only to be told we couldn’t use the bar as there was a private party there and the restaurant was closed even though the hotel

it didn’t have a lounge bar to relax in

a private party and there are no others in the vicinity of the hotel so it was tapas in a little bar for dinner

in trowels and curtains cracked sink tired decor tiles on arrival ( not when booked) that the bar and restuarant where closed because of festival

very kind - somehow i felt that i was disturbing them - especially that at 10:40 i went to the bar and asked for a cup of tee

perfect if you re coming from a long trip and just need a good bed to rest perfect for pets & kids

room service excellent, very fast and a good price

room service is very limited and starts like the restaurant at 8pm

no room service at weekends, however the staff helped with helping us to order uber eats

room service food was average quality and was not covered when it arrived although it was cooked

excellent wifi

nice self service breakfast

value for money, friendly service, good food (evening meal and breakfast) and clean/comfortable

bar service and snack/meals good choice

friendly staff, superb bar meals available

we were able to get 24 hour service with freshly made pizzas and panini is and bar service provided we took them to our room

room was nice and comfortable the staff were lovely and the tapas and food in the bar was good

where you can eat other than outside with pets, shame as bar is nice and you would certainly spend more money

the facilities were excellent, we had our dinner in the evening at the bar area whilst having a drink

bar man was rather miserable and when i pronounced white wine as branco rather than blanco he

bar prices good and reception staff on arrival very pleasant and

near the motorway. good bar food

our 2 bedroom room was huge and kids loved the spa bath

our 2 bedroom room was huge and kids loved the spa bath

large room, helpful staff, bar on site, charming hotel.

we had an enjoyable meal in the restaurant, and the bar had a lovely christmassy feel about it

not a problem for us, as the staff were extremely helpful in putting together some simple bar food - ham, cheese, salad

restaurant on site is very good but wish the coffee bar served simpler food throughout the day - salads, sandwiches, tapas

only one person at the reception and serving at the bar and in the restaurant

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the dinner and wine was

restaurant is closed one night in the week, but they served bar food instead which was