indoor pool and good choices of breakfast

room was suite so the space was good for the kids, the swimming was great as it has sliding and water falls, breakfast was good also it’s a

breakfast was good but need more improvement by example improve hot breakfast like scramble eggs,

breakfast was good, just pricing is so expensive because of covid never gave gone down

you could hear the kids running up and down the halls most of the night.

like the staff and the room was very nice and spacious, very clean, the spa tub was the best, the bed was comfortable

clean, fresh room and friendly staff. unfortunately the pool is being renovated at this time.

kids were really happy with the breakfast in the bag, well packed

was super clean and the room was spacious for 3 adults and 2 kids

gym & pool was available but wasn't something i needed

the pool was not open yet, still under renovation

wifi was unstable. got itchy skin under the blankets so felt like they were kind of dirty.

wifi was very spotty and we couldn't connect most of the time. kettle didn't work for us.

old outdated rooms, wifi password didn't work. staff is friendly and prifessional

wifi was bad

the free wifi was surprisingly good

the elevator was dirty, the wifi was malfunctioning

wifi connectivity was good

in attendant did not explain about wifi or any of the amenities hotel name on booking

wifi didn't always work in the room

beds were not comfortable wifi was not good, was very

wifi was slow

weak wifi

stay with good wifi connection in the rooms and our deluxe room was spacious

wifi not working one full day

the wifi and the bathroom

wifi was ok at night, good in the morning.

basic comfortable clean beds and towel location - close to highway ample parking space good wifi

staff was very helpful with wifi issues and got me connected

wifi was very strong

no password for wifi was given upon registration

room was clean and modern, bed comfortable, wifi worked and shower good

this location was closer to the highway. good wifi speed. good breakfast.

as for the wifi, we had to sign in all

also, the free wifi was a plus

wifi doesnt work

maker for the breakfast part, warm staff, was a hit with the kids

the breakfast was good and we enjoyed it. room service was good. free parking.

maker for the breakfast part, warm staff, was a hit with the kids

the room was dirty so i asked to change the room, the parking was $40 for an overnight stay and the breakfast was not included and was a whopping $35

very friendly and excellent location. additionally, very delicious breakfast

they could use a few more items on the breakfast menu such as yoghurt, crossiants and pastries.

some free weights in the gym, a dumb bell rack would have been enough.

location, parking, breakfast

pool was open 6am-11pm which was great

course having a hot tub spa and sauna in one place was beautiful

loved the location of the hotel, breakfast was amazing and the staff extremely helpful and courteous

we got a delux suite and the spa tub was super loud therefore not relaxing

the suite was amazing, we loved the room and the spa tub. very comfy and very clean

tub/spa wasn’t working , the tv wasn’t working (no sound), items in the room were broken and

clean room, comfortable bed, friendly helpful staff, very good breakfast:)

2) there is a kitchenette but no single fork or spoon

kitchen was not equipped at all

furniture, the kitchen area and the bathroom was clean however the bed sheets did have some questionble stains

paid for room with kitchen and the one was reserved for me, had a smell of cigarette, i have to change the room and

the room was a good size (i booked a family room as it had a kitchen so there was more than enough space for just me and my pet)

was the perfect getaway with in room spa bath

furniture love the hanging chairs the led lights in the room we’re really cool and i loved the pool hotub and sauna

we liked the hot tub, sauna and gym which we used

the kids liked the swinging chairs in the lobby

hotel is in renovation, so swimming pool and gym are not good

very convinient location friendly staff free parking and wifi restorant in a lobby very quit.

wifi was really slow lot's of hair in the bathromme

wifi network is nothing - texting a message will take time no free water, no room clean, no

the wifi doesn't have security key/ password so connecting to it could be too

since i was there for work i can say that the wifi was fast enough

pool, breakfast and clean rooms

booked this hotel for tor a 2 night getaway, based on the pool and the whirlpool

love their breakfast! large clean room. great location!

breakfast had a great selection ,something for everyone, and the servers were great.

complimentary breakfast would've been nice, but kids ate free so that helped

no toilet accessible in the common kitchen area.

clean, tidy, spacious, quiet, easy check-in, easy street parking, cozy, lovely kitchen

we had use of the entire kitchen , and will make this our go to spot, the next time we are in town

the fully equipped kitchen, complete with a fridge, coffee, and tea, adds to the charm

everything was good. the kitchen facility, the neatness, room facilities.

wifi was fast but intermittent, road above parking dripped rust-water on my car.

1- the tv was old and can not connect to wifi, cleaning= we were four people but there were not enough shampoo and soap for all of us

tv and wifi worked as you would expect them to

there was ample free parking, free and good wifi

wifi did not work in our room for the entire visit

the room was massive and breakfast was good

great breakfast

i love the breakfast. and common area. online check in and out.

very lovely hotel. excellent breakfast.

breakfast could have been better

wifi was very spotty on our floor and in our room.

the room was clean and the wifi worked very well

great free wifi

wifi is basically unusable

t the hotel was totally

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

- laundry is free (note that detergent isn't and can be purchased at the counter for $1

good laundry

location, new, quiet, close to urban linear park, good continental breakfast, great staff

breakfast was excellent even though it was adjusted for take out or a few tables due to covid 19

some of the staff were very nice and offered me late check out until 3pm

bed, friendly staff who were able to accommodate our early check in

sit in the park and enjoy watching kids play, bikers in the park

the staff was friendly and wifi was decent.

the speed of the wifi was slow and there was no breakfast

i was very pleased with my room. strong wifi. all good.

location, friendly staff, good wifi connection, daily cleaning and changing towels, breakfast included in the price, after

staff was helpful and cleaning was ok. wifi was good.

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our clothes, and gave us soup to warm us up

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

room and the kitchen and the bathroom were dirty

the kitchen area had a fairly good sized fridge but was otherwise poorly equipped

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically no dishes/tools

clean and simple, with access to kitchen facilities and shared bathroom

we had to ask for a clean bathroom, a clean kitchen and clean towels

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

smart tv is a plus with the free wifi

very grateful for free parking right in front of the room

parking is no problem either

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

not ideal when you are trying to sleep and you have highly hormonal kids(young adults) in the other room

go to most of a hot place, such as old montreal, the biodome, and the eaton center, and so on breakfast was a kind of surprise

good value for the money enjoyed the breakfast selection and good coffee options

the windows open too low small kids could fall out

i got woken up bunch of times by kids running in the corridor and people check-in late at night prolly just arriving from flights

early check in, helpful staff. the bed seemed clean.

you have wifi and bed, additionally have a really nice and simple breakfast in the room, i guess that's all

wifi good

wifi kept breaking

wifi worked well and the hotel is close to pubic transport

there was wifi in the whole hotel as well

the breakfast was excellent, with plenty of fresh and tasty options

pancake machine at breakfast always got stuck or broke and the beds could've had a bit more

modern decoration room and facilities in the room bed is very comfortable also breakfast is excellent seats in the breakfast area with various choices adapting to various

were very kind, they gave us a late check out and and the location is so good too

new and modern hotel, walking distance to old montreal, nearby parking not too expensive, good breakfast

mattress could be firmer, and wifi was weak.

poor wifi connection

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

great location! staff is very friendly, wifi works perfectly.

of soap), no air conditioning , no wake-up service and very poor wifi

only tiny tiny things were that the wifi was a bit slow and you couldn t open the windows (granted we were on the top floor so (+) light dimmers and free wifi (-)wifi was slow (-) wifi password was changed overnight and we were not given the correct new

comfy bed, spacious room, hot tub, kitchen

every room has also a small kitchen which is really convenient

i spent about two hours in the huge spa bath when i arrived

at 8pm and told our rooom was not available and instructed to go have a drink at the bar downstairs

wifi password changes everyday, gym closed, delivery-person comes in without talking to reception

lack of services

they purposely gave us wifi meant for the tour groups,a clerk admitted to me

i had to call reception every day to get a new wifi password

complimentary wifi was great and was over 100mbps.

wifi was strong

was perfect, except the wifi

ss than 5 min from subway

the wifi connection wasn't good.

wifi was horribly bad.

did not get to enjoy the spa & gym but the king suite was gorgeous

wish gym/spa was on site

breakfast was really good

the bartender helped me procure food and was very friendly as well

from the moment we arrived, all staff (from admin to bar staff) made sure all of our needs were attended to

restaurant was amazing and the small bar was inviting and good value

the bed was extremely comfortable, the room quiet, the breakfast excellent (croissants are baked on site) and the restaurant is top notch

excellent breakfast

also, there was parking underneath the hotel with an ev charger, which i needed

excellent breakfast nice bar friendly staff great hotel

music being played all around the hotel (june, festival season) but except for the st catherine bar street right around the corner, this area isn't the best for an authentic experience of the

the gym and pool are also standout features of this hotel

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for guests, because we had to take our clothes 2 blocks up from the hotel to a local

loved the gym, starbucks, sauna

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

only wifi connection

clean and wifi works well.

the wifi seemed to drop a lot.

wifi was terrible --- the connection was very unstable and slow

clean room, great location, very comfortable beds, good wifi

wasn't working so informed staff in the bar downstairs but had nothing to do with the place

by e-mail before you arrive; i didn't because there was a technical glitch but the staff in the bar downstairs (connected to the accommodations) were extremely helpful in getting the information

you'll find a good bar near the entrance and a

also the food at the adjoining bar casa de popolo is exceptional and a must try when you're staying here

location, in the heart of montreal on the doorstep of plenty of shops, restaurants, bars and music venues

kitchenette well equipped

i had a kitchenette facilities location in town amazing croissants (made on site) for

scrambled eggs n fried potato cubes n sausage n baked beans for breakfast during my 5-night stay

breakfast was delicious and the room was very spacious

big, healthy breakfast -- very close to metro. quiet, super-clean.

breakfast area got too crowded after 9am

spread of breakfast

little bagged breakfast in the morning, and staff were always awesome

so close to. the metro there is a gym and great breakkie front staff was so helpful

the staff was very helpful and i got to use their gym

for a family or for a business trip where you can prepare something for yourself or for the kids

toilets can be little higher, too low for kids use. grown-ups have to work with it....

is great, staffs are polite and helpful, is great for family with complete set of kitchen, as kids are tend to eat home cook food rather than outside

breakfast was really good and i appreciate how extended the time during which you could go get it

the front desk and malik from the kitchen was really nice too

no laundry provided.

great that we could do our laundry here as well, for free

cheap laundry service

maid service great got laundry done

was impressed with the attention to detail, the luxurious bath robes,excellent breakfast options, an overall beautiful place to stay

clean, great location and beautiful pool view

location and the facilities pool and gym

very comfortable bed, nice gym and pool

rooftop pool was just perfect

the kitchen has everything you need to cook your own food

great location ! great breakfast ! great staff !

there are laundry facilities but on the day i wanted to use them we were not allowed access as the staff had

friendly service, decent breakfast, communal kitchen, welcoming living room, free luggage storage, and a small sink in the bedroom

friendly staff, kitchen and bathrooms very clean all day long, good location.

rooms and bed, very poor and bad breakfast, wifi connection very weak

the free wifi and the cooked breakfast was a pleasant surprise.

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection in every room

wifi was a little spotty

wifi is not accessible

from carrying our bags to arranging laundry to recommending good value restaurants they were excellent

useful information on the best ways to travel to places, grocery stores and where to get laundry

there was little natural light from the small below ground windows and the adjacent laundry room was noisy and smelly

laundry service

they even did my laundry for a small

onsite spa was not big but nice

kitchenette was excellent

full kitchen and laundry were excellent amenities

modern, clean, trendy—smooth efficient amenities: ac, shower, washer/dryer in room, complete kitchen, balcony

the steam bath, sauna and love the spa on the rooftop!

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

larissa has been amazing at providing me with late check out and with giving me directions for tings to see around

they allowed early check in when the room was available

was great, coffee station was fantastic, gym was awesome, staff was very friendly

only one, ver busy elevator, also used by hotel staff for the laundry

associates were friendly and helpful - complementary coffee pods were amazing and kids enjoyed the choice of flavors

wifi was only half strength, but the real issue is probably the internet portal, which is quite

value for money. clean, and tidy. wifi could be better

defrost the fridges. upgrade the wifi. slip matts in tubs. danger element for srs.

no microwave and poor wifi in the rooms.

wifi was terrible

the hotel provides a free laundry room with four each of washers and dryers

the additional services including the gym and laundry services were good

the staff were able to accommodate a late check out for a reasonable price, and also they allowed for a secure luggage storage after

perfect location, good room with kitchen.

comfy bed, great kitchen, great location, walking distance to everywhere.

wifi was patchy

nice enough room with wifi

had several broken fixtures, including lights and shower handle, wifi went out on the 2nd day and i had to speak to tech support to correct as staff was unable to

room size and cleanliness. friendly staff. free wifi . having a small fridge in the room.

- spotty wifi

great hotel, good sleep super breakfast

gym was decent

i liked the complimentary breakfast, which was of good quality, and the gym had everything i needed for my stay

breakfast was ready and good enough for the price. gym was good size.

bed was not comfortable at all but kitchenette was very helpful,specially when traveling with kids

if it is the only place available, ok but such a shame, it must have been beautiful 25 years - pool in the center is now a mosquito slew, no bar / restaurant as the signage indicates

should be condemned the rooms are very dirty as well as the outside there is no hot tub or pool that is mentioned in the ad there was no toilet paper and when we asked for some was given a

piece of junk. no pool. no hot tub nothing matches the pictures.

pool was disgusting and not

whirl pool jets weren't very strong

the host was accommodating and allowed an early check in

staffs were so kind and free breakfast was so nice as well.

studio clean and with everything you need, comfy beds, shower with strong water pressure,: full kitchen, fridge, coffee maker, etc excellente location, just where the pedestrian part of st

i like the kitchen in room, i can cook my favorite meals.

breakfast was juice, coffee and pastry case

the location is close to chinatown, a block from complexe desjardins, a sneeze away from the pool room if you want cheap snacks, and right across a food hub

was in a 'studio' room which meant i had a small kitchen which i used for all suppers and most breakfasts

though we didn't fully use it, the kitchen was well stocked with utensils and cooking tools

the breakfast offered was one of the best we had in our three week vacation

studio was spacious and equipped with shampoo, hair dryer, ac, kitchenette to make the stay comfortable

- no late check out

the spa facilities are wonderful too

to top it all off the spa was luxurious and professional, one of the best massages i’ve had

got massages at the spa which was 10/10

gym wasn’t great, heating wasn’t great.

was new with lots of options for lounging throughout the lobby and other parts and had a nice gym

check in and out are nicer than usual 3 pm and 12 pm, and they accommodate early check in and late check out with no charge when possible, we used both options

conveniently located. clean place and staff were friendly. breakfast was very good.

wish i had a longer stay to enjoy the gym and pool

the breakfast was included and there is enough for everyone

it was wonderful not having to return home with chores to do (laundry)

the gym was great as was the breakfast

spaceous rooms, swiming pool (mainly for kids) on the rooftop, very nice after a morning and noon walk / drive through the town

there were laundry facilities which were very handy

selected king room room with kitchen

small kids struggled to sleep

experience was great. would love to see more variety on the breakfast offering.

i liked there was a gym

decent gym if required

kids check in at concierge for

me and my teenage kids were on top of each other and it was not worth the money at

wifi was slow early morning coffee, 0600, availability in lobby would have been nice (they do, (+) free wifi and a turndown service too (-)wifi was a big issue (-)had to check out after the first night because the ac and wifi were quite poor (-) technology such as wifi was very inadequate

would highly recommend booking to go to the bota bota spa (10 mins walk away) through the hotel as they gave us a great deal and it was a real experience (+) spa bathroom and wonderful kingsize bed excellent location central to everything (+)was very comfortable; and the shower was like a spa experience (olive and gourmand for morning treats, cafe stash for cozy polish food and pianist, bota bota spa and many museums) (-) the staff was borderline rude and there is no spa in the hotel when i specifically selected that option

if you re looking for a quick work out we were able to utilize william gray s hotel, pool and gym

also, really appreciated being able to access the gym at the sister property

room service menu very limited at breakfast. afternoon coffee in lobby usually cold or empty.

guest services, housekeeping, pool too small, gym too small, tv partially worked

the gym had no weights and the bathtub seemed a bit dirty

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

the pool was tiny compared to the pics as was the gym

staff were very helpful and friendly-- kids like the breakfast and as a bonus they had a gym and a

the decoration was trendy and the kitchen was suitable for making meals also

awesome decor, well outfitted kitchen, comfortable beds, lots of room. quiet building.

loved the space, shower, lovely kitchen, and roomy feel of the place. location was great!

place was amazing, the room, bathroom, the kitchen wa my favorite place cause i love to cook

are full cooking set in the well equipped kitchen

wifi connection was not good

wifi in the rooms 616/716 wasn't good

wifi didn t work at all in the hotel

location, room service, wifi

the wifi is great, can still connect to wifi in the basement but only in s2 not in s3 or

the wifi was okay but could have been better, i know its free but at times it was very very slow and

each time i return to the hotel, i need to sign in again to the wifi.

wifi is working fine

eventually she asked me to connect to their wifi

the wifi was terrible, and we could not connect

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio, bar and restaurant with good food selection and quality and

hotel bar closes at 10:00 pm on a friday night, we had a family gathering, a rare occasion and were

i liked that they gave us an early check in (14h

the bed was super comfy, we loved using the gym/pool/hot tub, and the room was very spacious

the ability to early check in.

wifi was standard, excellent

room was very big, wifi worked well

the wifi didn t work for me

wifi was not working either

location, view, wifi

in room wifi was very slow. tv connection was unstable.

the wifi in my particular room was unstable

wifi was very sketchy

wifi was a bit hit or miss but that may have been my phone as my partner didn t seem to have

property, great sized suite, very clean, free wifi, and absolutely kind and accommodating staff