the pool and hot tub are clean, heated, and not postage stamp size like many newer hotels

the only downside is that the gym is on the third floor and when someone is running on the treadmill it is so loud below

breakfast buffet style very nice selection

the breakfast was great!

the gym is well equipped

swimming pool looked dirty.

i was sick with stomach flu and they accommodated my request for early check in

kids in room above our room running all night couldn’t sleep

pool was a little rundown and only had one set of tall stairs (not super great for kids but this is ok)

pool hours, i know every hotel that has a pool, shuts it down in the evening

the gym was nice. room was decently sized for the 6 of us.

breakfast was not served by the time we checked out

perhaps the pool could be open later then 10 pm would be

the rooms and pool is nice beds are comfy

the pool was crowded- but i expected it to be on a weekend!

the breakfast was great and the staff were very welcoming

i appreciate the ability to have our cats with a very reasonable pet fee

the kids enjoyed the waffle and cereal, otherwise they could have had an additional hot breakfast

the clean room and breakfast

kids were disappointed

wifi could be a bit better

of room v comforters were too short hvac hard to regulate wifi difficult to setup fitness area

what supplies we want--we did not know this going in; the instructions the front desk gave me for wifi were wrong--i had to figure it out myself; i tried the digital checkout but it said the front

slow wifi, not much complimentary incentives

wifi was a pain to set up

we have a very large truck which would have been difficult to park at most locations closer to town

my kids loved the heated pool and the room was comfortable

laundry facility was adequate and was in excellent working condition

laundry on the premises was nice

swimming pool, hot tub, laundry facilities

breakfast, comfortable tastefully decorated, clean room, professional staff

everything was clean and well kept including the pool and hot tub!

we also enjoyed the coffee bar and the heated pool and jacuzzi

had a restaurant next door and laundry facilities.

laundry bags

breakfast was great and breakfast room was very clean

the laundry room only takes quarters, but the office wouldn't give any change (might be a temporary

laundry kind of expensive.

breakfast was good with variety of cold and hot options to select from

hot breakfast but they had breakfast bags to go and there was a lot of different stuff you can choose

clean. good breakfast and nice staff.

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

the hotel is updated, decorated well and very clean. the pool and fitness center are open.

pool was nice and clean. food was good. coffee was better. staff was very helpful and polite.

the pool area was very slippery could use a coat of non slip pool coating

pool unfortunately was not working and the guest laundry dryer was also not working

hot breakfast, gym facilities, pleasant staff. good location to get into the old town

just outside downtown area, making it easy to get to downtown for sightseeing and dinning laundry facilities on

pool not in service

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

free wifi and hbo is a nice perk

all very friendly and the young man at the front desk went above and beyond to help me set up my wifi, make my pet wellcome, and help me find a great mexican food

strong wifi, comfortable rooms. very effecient aircondition.

wifi works very well

wifi was meh

no breakfast

pool was a little cloudy but overall the kids had a blast

a lot of noisy kids running around, it seemed many school age children had rented one room and were always going

plenty of comfortable spots to eat in the breakfast area

clean, comfortable, good breakfast, friendly staff, nice hot tub and pool

had me park where they could keep an eye on it for me

courteous early check in was a big plus

was very professional and worked with me on a place to park, i had a little

we really loved the pool

someone left there laundry hanging on the stairs railing out to dry

staff was so friendly and helpful, clean rooms and good breakfast included

breakfast including waffles, fruit, oatmeal, etc

the breakfast was good. a lot of selections for a continental.

room very small 2- had it listed as complementary breakfast but they did not offer

wonderful breakfast for an additional fee

breakfast is not avail on monday and tuesday.

i loved the bar and juno is an awesome bartender

no breakfast. just coffee. bummer.

facilities, very clean very nice and the pool water perfect temperature, breakfast very good

breakfast was a delight due to the cheerfulness of the staff

plenty of parking

breakfast was outstanding and the grounds were lovely

wonderful location, nice balcony and parking, quiet room with kitchenette.

good breakfast selection

place has it all: pool and hot tub, laundry room, free breakfast, coffee pot microwave and fridge in room

staff at breakfast was also very pleasant and hospitable

said this for other hotels if i have to pay a pet fee people should have to pay a kid fee…kids running up and down hallway most of evening

i loved the nice big bathtub. the pool and hot tub were great. free laundry was a bonus.

2) bring your dog with no extra pet fee

clean, great bed, friendly staff, early check in accommodation, amazing location

clean, friendly staff, hot tub and pool were excellent

fireplace in room, spacious bathroom, excellent spa facility, wonderful butler service in the hacienda

husband and i enjoyed our stay at the hacienda, hotel and spa

the web site it stated a pool and jacuzzi

loved everything but if we could have a few wishes we would love to have an indoor swimming pool, sauna and a steam room available for guests

each morning was a unique breakfast. it was well made, and reflected the new mexico culture.

breakfast was delicious and unusual with its polynesian roots

breakfast rocked

the breakfast was great

the free breakfast options are also probably the best i’ve ever had at a hotel

the kitchen had plenty of dishes and utensils

great place for a long stay as has kitchenette

living area was so incredibly cozy and beautifully decorated, the functional and well-stocked kitchen adorable, the bed was so comfortable

room was huge cause it was a suite which included a living room and a kitchen which was nice to have to make a few meals during my stay

and info pamphlet was useful - fridge, stove, oven, microwave, kettle, coffee maker, and sink in kitchen - adequate bathroom - delicious breakfast with good variety to choose from

lovely room which even had a kitchen and private patio which we did not expect.

had a clean room with kitchen facilities, comfortable bed, choice of pillow thickness, with good parking, close to

room was big, with a kitchenette and a very comfortable bathroom

fe until well after midnight, but the night manager made sure to meet us and helped us arrange a late check out for the next day

i loved my spacious room as well as the delicious breakfast

all night or last night called the office and they said don't worry it will stop next there is no spa or bathtubs if that was a deciding factor as it was for us i would recommend elsewhere also the

i would have liked a hot tub on property. the spa was at a different location.

the room, the breakfast, the seating areas throughout the hotel, the southwestern decor

location - walk to plaza and close to many other prime areas -rooms are cozy and comfortable - breakfast

the heated floors in the bathroom, the patio outside our room, the restaurant 20 steps away, the breakfast was fabulous

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

spa facilities charged for steam no open steam room pool under construction ;

the spa was wonderful the staff was very gracious

beautiful lounge area outside the spa in pool area great day or night

Aa

the wifi connection is reliable

ronger!).

the wifi in the room was awfully weak

free parking, breakfast, and wifi

free parking & wifi

this hotel is historic with wine tasting, great bar and restaurant

location, friendly and helpful staff, charming hotel, allows dogs for a pet fee of 25$

bar is famous for cocktails

the bar is excellent

it’s beautiful decor, roaring fireplace, amazing bar and restaurant.

wish we could've used the pool - too chilly

this would not sleep 4 adults, luckily our kids are small, so one of them could sleep on the chaise part of the couch, but it was very firm,

parking on site (tho there was an extra charge) beautiful, clean room with comfy bed and a nice pool

the pool. i believe the walls are well insulated. we did not hear the people above us.

pool was great

the hotel has a great breakfast and restaurant on site

breakfast was a nice bonus

there are two pianos in the lobby piano bar (plus a huge grand piano in the breakfast room) but the entertainment wasn’t happening at

fun dining with piano bar entertainment

the free breakfast buffet was a great surprise and very good

room was 26 and just above laundry and i was awakened frequently during the night with all kinds of noises coming from below

excellent breakfast

a small bar and rope for the universal in the gym

gym could use a little sprucing up.

we were also traveling in a small rv (24 ft) and were able to park it in their lot for free

in the past water and wifi were free; now it s all packaged with parking for a high daily price to make you feel like

lousy wifi. seriously. very difficult wifi.

wifi paid our of resort fee, not up to par.

wifi service was out for most of the stay

quiet room comfy bed great wifi! housekeeping was great in keeping things clean!

wifi unstable at times. pool tiny.

wifi was strong and had no delays, but it was fri/sat nights

never got wifi after complaining.

internet access is very unstable and intermittent the wifi shows full coverage but in a couple of minutes there is no internet connection via this wifi,

charges every night for wifi and parking didn t seem appropriate especially when you don t have a car nor brought a

th free drinking

comfortable bed, big screen tv, free wifi, convenient location

decor is traditional santa fe with modern conveniences like good wifi

an upgrade - amazing big room with a terrace - friendly and helpful staff - really clean - fast wifi - nice pool

fitness room left much to be desired

) us, and the kids were running around, jumping and screaming when we were trying to wind down at night

have loved to have had a pool

no pool ; a very small hot tub. no outside lounging.

joe's tequila bar on property was excellent and fun

the gym and laundry were a welcome addition

the kitchen had everything, including coffee, sugar, and other supplies

great location relative to downtown, very well furnished, easy to access, the kitchen is exceptionally well stocked, the fireplace and art are charming and the beds and

it was great to have a full kitchen so we didn't have to eat out every meal

the casita was quiet, charming, comfortable, and well-equipped with lots of dishes and kitchen items

cosy yet surprisingly spacious, comfy and elegant vintage cottage with a gorgeous and functional kitchen including all the implements you could desire

wifi was a little weak

wifi was iffy, and there was an invasion of ants in the bathroom

the telephone had a busy signal in the background that made conversation difficult; we had no wifi in the room for 2 days; the tv remote

wifi did not work, staff was rude and room service e not working

no room service, no wifi

friendly and helped us get a pizza ordered for our arrival since we were arriving right after the kitchen would be closed, and the sheets and bedding in the rooms was amazing

i think the kitchen was on the other side of the wall, our bed was against the wall and we could hear dishes

once in my room the restaurant kitchen was next to the room

except the advertised “kitchenette” was a very small bar area

had a room with a fireplace and a bar area and a separate sleeping room

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

staff, coffee, jacuzzi, pool

is exceptional - easy access to the property, pool looked like it was nice (didn't get a chance to use it) and would gladly come back

pool and hot tub were delightful, and it was very good to have a kitchen

very clean, mostly quiet and relaxing, easy to access gym and office

the pool was under repair/closed.

they charged a resort fee but all ammenities were closed! pool, spa, gym and restaurants.

there were broken glasses outside of our room, was worried that my kids would cut their feet with their flip flops from it

hot tub was outside, and the gym weights were a mess with no fan

beautiful pool, super nice staff, very nice room and bed

the hilltop bar is a nice place to have a drink

great get-away!! spa amazing !!

the spa service was good

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

had talked with staff long before booking asking for spa pamphlets