the pool was ice cold and the lights were not working

shuttle service to airport great. room nice and clean. quiet night of good sleep

clean and modern great breakfast

were disappointed to see the extensive use of styrofoam products in the breakfast area

it was close to the airport, and we could park our car there while we were gone and the shuttle took us to the airport and picked us up

breakfast and great service, despite how busy it was the day of check in

good breakfast

nice fitness center.

pool is extremely small

loved everything about this hotel, the hotel was clean everywhere, the breakfast was very good and my room was clean and nice size room with a king size bed that was a

free shuttle from hotel to downtown, airport and restaurants

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

comfortable beds. great breakfast.

gym was not 24hr access

kept opening by itself, we would have to get up multiple times to shut it cause we had our two kids with us

the hot tub water was yellow and the pool guy was a bit too friendly.

a shuttle is offered by the hotel

staff was friendly...extended pool hours and breakfast hours. great place :)

the pool was clean and had later hours that

near to airport and providing convenient airport-hotel shuttle service. great value for money.

half of the stay the lady updating the breakfast was inefficient

the kitchen staff was pleasant and the breakfast offerings were very good (sausage, toast and omelets,

the breakfast

free airport shuttle very early in the morning was extremely helpful

the pool was nice i just wish it was a little more shallow for the younger kids.

no wifi

hotel also had strong wifi, good for working from the hotel room for a few days

tacked on charges at checkout that i didn t catch. lousy wifi.

wifi connection in room not great

can t beat the location, free shuttle service, wifi, and breakfast! the room was great too!

was nice to have a separate “living room” and kitchen

kitchen was supplied with the overnight stay

i was surprised to have a mini kitchen but it was clean with updated appliances

supplied kitchen, large work area, large closet, etc

kitchen and bathroom floors were sticky

as having laundry services, fridge, hot tub, coffee machine in room, phone in room, fridge in room

continental breakfast with coffee available 24/7 laundry also available which makes traveling easier when you can do wash at the hotels five stars

like when you accidentally leave a load of wet laundry in the washing machine

, soap, laundry bags etc

no fridge or microwave in room and pool was closed but it was still ok

kids enjoyed the pool

clean, good breakfast, great location, and friendly staff.

really busy in the pool. out of anybody's control

i loved how big our room was. the kids loved the pool. breakfast was good. clean!

was a couple minutes late for breakfast, but hotel employee was very helpful and prepared a nice plate for me to enjoy ''

breakfast was very good and easy to get.

facility and breakfast were wonderful

wish i knew why i got rashes and itching and the kids

complimentary shuttle is very useful! good breakfast.

desk people were super nice, the rooms were clean and the breakfast was for everyone- adults and kids were

water park for grandkids

passenger door & window destroyed by a crow bar - replacement needed

paul, the shuttle driver was great

wannabe street racers, wandering groups of bar hoppers, and fire trucks could all be heard from the fourth floor as if there was an open

very spacious and clean, sad water park was closed

above average gym and pool stays open late

excellent gym

well stocked bar plus delicious cambria wines

had ev charging stations free of charge.

two of the treadmills were not working in the gym

very good breakfast

breakfast was cleaned out when i got there 20 minutes before breakfast was over and the waffle

i love staying here, they alot of extra amenities. free laundry

staff, rooms, swimming pool ,breakfast

great staff rooms breakfast and pool. free laundry for hotel guests

guest and night manager she offered for us to come into the hotel for safety and a on the hotel early check in

location, free shuttle, and room was modern/clean

the restaurant/ bar did not meet my expectations as well as the hotels lack of pool/hot tub.

good location, even in the winter it was a somewhat quick walk to the old market bars

i should have known we were in for more misery when i found out their free shuttle stops running at 11pm (we were arriving at the airport at 11:30pm), so we had to bounce for

we had a really nice stay. the whole family loved the pool!

the pool was clean and fun

pool was closed

pool and fitness center a treat

clean rooms, the friendly and helpful service, parking, the pool/hot tub and the awesome breakfast in the morning

the breakfast was pretty good too

location, staff, room, breakfast, gym, it was all excellent.

clean room with kitchen and nice shower

love staying here, great location nice home like rooms kitchen to cook i always stay here, fantastic

the shuttle to take us to the old market area was a fantastic addition to our reservation

the bar and lobby were fun, used the place several times between our events

and functional, the hotel rooms had large windows for lots of light and the lobby was open with a bar type middle and other places to sit and relax

saw they have area to work or read other than the room and the bar was a little plus to relax

staff were very friendly and welcoming at check in and at the bar when we were using our chips for free drinks

the free drink chips (1 per person for a drink at the bar or specialty coffee) was a nice amenity and surprise

their bar should be open in november and their restaurant in december, but they provide a shuttle to take

gym

adequate gym

front desk personnel was desk, kudos to mia and brittney and and the shuttle driver

staff was super friendly and helpful, monica at the bar was amazing

beds, plenty of water pressure, hot breakfast, close to gas stations, 2 mins to casino and golf course, easy freeway access

close to casinos

was disappointed that guest laundry was not working

breakfast was good and rooms were very well kept

it is easy to access and very convenient for anyone wanting to go to the casinos in the area.

bad wifi issues.

couldn't get wifi at all while there

cable was not available nor was the wifi

sink was not functioning, wifi was unavailable and totally unreliable, room design limited tv viewing, room design was not

the hotel s wifi doesn t work in the upper floors.

spacious rooms with all of the amenities one could need, beautiful common area with a great breakfast, location right in the heart of the historic district with many restaurants within a few

thing i did notice the pool area vents, didn't know it was mold or dirt in and around the vents

breakfast bar was way understaffed

breakfast area was crowded and there was no staff to refill the coffee and wipe fown the tables

have stayed there many times and it is always a friendly place to stay rooms are nice the breakfast is good

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

we loved the rooftop bar and the restaurant

the bar vibe was fun and lively

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

it would be great if the roof top bar could be expanded to three times its current size to be able to serve more hotel guests - its

great all around hotel. my favorite in omaha. hotel employee in the bar is a great host.

location. the bar & restaurant were fantastic. also appreciated the free valet parking.

they welcome pets and there is no pet fee

staff greeted us nicely. free milk and cookies at night which kids like.

i really enjoyed the lobby bar and the food and service was excellent

just needed a microwave to warm up my kids milk

best hotel gym

some gym equipment in the room too

the staff was more than accommodating and the shuttle crew was friendly, on time, and safety was a priority

staff was amazing!!!!they had shuttle to and from concert!!! just an all over great time!!!

i liked the kitchen in every room

the price of the laundry..

states “full kitchen

and not too far from stores restaurants and a laundromat (hey have laundry at the hotel for guest we just chose not to use thers)

also had a mini kitchen, which was very convenient

night staff was excellent and so were the breakfast staff

pool was clean and had plenty of pool towels, it just wasn't very big so it easily got too full of

breakfast was very good amazing selection

arriving we called the hotel for the shuttle and had a very uncooperative, rude conversation with a night staff who then hung up and

the front desk assistants were very helpful and professional as well as the breakfast staff

breakfast was great

breakfast was decent for the price level, but had room for improvement

the location for the price listed was great! east check in, even allowed me to early check in.

good thing about the hotel was its location it was close to the casino where we wanted to visit

the beds comfy, very little outside traffic noise, hot shower and more than enough variety of hot breakfast fare

wifi service was not working.

i was very disappointed that no one could get the wifi to work

not get the secure wifi working, but that's ok as we used our phones to provide secure hotspots for our other devices

were a little surprised to see an open soap bar in the soap dish that looked like it was just used

room service consistently did not supply us with the correct number of wash cloths to meet the

best breakfast i've ever had at a hotel

room and great accommodations, kitchen and large bathroom

different breakfast than the norm

our room (with full kitchen) was the best that i've seen in

two days in a row i asked for change for laundry and was told they didnt have any quarters

the pool and comfy beds

best extended stay hotels around the council bluffs/omaha areas and for the price and includes a pool you literally cant beat it

the rooms were spacious and loved the kitchen!

completely redone hotel, decent area near the casino and close to highway

loved the large refrigerator and kitchen area

i loved the whole place! my room was clean, pool was amazing.

the gym room and the pool

we were there for medical purposes so we did not go to casinos

breakfast and the best town to stay in

they had mini tortillas for breakfast burritos that my daughter loved

it can be challenging to find a spot at the pool. guests start saving seats early in the morning

loved the grab and go breakfast sandwich, and lavender latte was delicious!

breakfast was very good.

breakfast and all staff, from front desk,valet, servers, bartenders were amazing

it had a great restaurant too that we enjoyed breakfast at

location-breakfast-staff

it was a big room. and close to the casino. everyone was very friendly!

the gym and pool were clean and easily accessible

also, the breakfast area was running short on food when i was eating for half an hour

gym is nice enough as well

lobby offers very comfortable options for for food, coffee, or a bar drink

my kid couldn’t swim the first night of our stay because a large group of travelers- i think a kids sports team- were terrorizing the pool area

kids enjoyed the

they sanitized the pool every 1-1/2 hrs

ample free parking

person at front desk so sweet- asked us about preference of room(floor?, near pool, etc)

breakfast was excellent, probably the best hotel coffee i've ever had

bar and pool hours could been later have an adult only time at pool for people without kids

breakfast the next morning was very good too

the best free breakfast there and really like the layout of the room

breakfast..

i would always start here stores right across the street casino too nice view from your room

close to casino. and a few fast food restaurants.

not much breakfast choice

i like that it was close to the interstate and to the casinos.

pool closed for the weekend

pool needs to be warmer!

the pool area was nice and breakfast was good

breakfast was terrible, undercooked, bacon, cold, scrambled eggs, and hard potatoes

checked us in but gave us very little information on the property or about the breakfast

the tv did not work in our room, so that was very disappointing for our kids

the kids missed out on swimming

coffee, kitchen

pool is a bit cold

2nd home2 stay now where indoor pool out of service. deal breaker for my kids

, there was no guest book in the room to tell us about wifi passwords or that they have smart tv's but disabled it due to potential security risks, or

wifi/internet was terrible

rooms were modern, comfortable and clean.easy wifi access.

wifi did not work

and also very helpful and friendly this location is close to restaurants, the zoo,shopping and casinos

only irritating thing was when i asked for $6 dollars in quarters to do my laundry an told they can only give me $3, that i’d have to go across the street to the gas

room was above the laundry room and the washer was very loud keeping us up at knight

the pool wasn't open

i had been driving for 3 days and needed to take a shower and do laundry

and the laundry only had 1 spare pillow to borrow

com had lots of false photos of the hotel and claimed there was a pool- so i booked

and only had one in the room for 2 people when we requested extra towels he handed me one shabby pool towel

breakfast was excellent. bed very comfortable. quiet

breakfast could be better but still ok

no variety for breakfast not kid friendly(no swimming pool)

clean ...wonderful staff ...great breakfast and nice pool after long drive

very friendly people, the breakfast area had a great attendant, the front desk employee had a caring attitude, and one of the

pool/hot tub was a fantastic time for my family we had a lot of fun

the breakfast area could have been a little bigger with more seating.

a laundry facility was onsite

good breakfast

the breakfast selection

the pool was opened operating was wonderful to get some swim time for self care

my kids enjoyed the pool area, we'd stay here again

poor water pressure in sinks i. bath and kitchen. tub was fine.

pool is not heated. i do prefer it to have the chill taken off but it is a nice pool.

staff and breakfast were great.

believe it or not, a real ‘free’ hot breakfast with waffles and breakfast sandwiches

the pool was open and looked clean

i love the location. the cleanliness of the property. the breakfast is my favorite part.

everything was great except for the bar prices!!!!

also i made a pool reserves and was told be mine for the hour someone came in when i asked to reserve the 2 days

the bar that served food, the pool, the cleanlinessud83dudcaf

modern casual feel to the lobby and bar with a pool table and area to chill

the bar that served food, the pool, the cleanlinessud83dudcaf

kids liked the pool..close to shopping,food, casinos & zoo. staff seemed nice

breakfast area was very nice

the hot dogs and cookies at nighttime and so did my kids

the pool was awesome.

the pool area was lovely, even though we didn't swim

a vegan so a room with a kitchen is important for me

also onsite is a laundry room but brinf your own detergent but they sell them at the front desk

the full kitchen and the way the room looked was really nice

breakfast and evening social were great laundry facilities were clean

pool, hot tub, fire pit

location & clean pool

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the hallway; it was that quiet

the 2nd night there was a lot of noise from kids and at 11:00 quiet

i had to report a sheer drape rod that was unhinged. the indoor pool is very small.

the lounge closed at 10pm n the pool was not open til midnight like it said on the website

room was top shelf with a very modern kitchen and bath

pool had extremely high levels of chlorine poor breakfast options

to the amount of children staying on same day as we were the breakfast area was messy

pool was down, we brought our kids to play, and although they were allowed to go to the courtyard

wonderful breakfast very quiet. i loved the convenience

was very clean, pool was great and breakfast was great as well

the gym is small

we loved the breakfast and the pool and lots of restrooms all over the building, super well located

they were helpful in terms of food and where to go they were ready to help at all times breakfast was very good as

there was one staff working breakfast

was a great breakfast and coffee all the time

loved having a full size fridge and kitchen

they had a variety of breakfast to pick from

breakfast buffet was excellent

layout and kitchen, fitness center, courtyard (which we used a lot)

there is a pool table, a swimming pool, work stations, and lots of comfortable seating choices in the lobby

breakfast was good

breakfast was really good

two different breakfast rooms making it not crowded and breakfast was very good had a lot of options

great atmosphere. good breakfast and very clean.

breakfast is pretty basic but ok

breakfast and parking

good location, good breakfast, right price

extended my stay due to the exceptional price but the place was not very clean and the additional pet fee they charged changed everyday and they overcharge my debit card for that fee

they provided breakfast each morning--biscuits and gravy, cereal, apple and orange juice coffee, hard boiled eggs

loved the breakfast

the pool was really clean

breakfast was good. room was clean.

breakfast sausage sandwich

everything. the staff the breakfast. everyone made you feel at home.

the kitchenette was well stocked and clean

was very pet friendly, the breakfast was great (for this level of hotel), the room was huge, the kitchen well stocked, the fridge and freezer were full-sized, and the staff members were kind and

the swimming pool was small, but the kids enjoyed it.

pool was nice and clean

room; lobby decor, gym, free parking, blackout shades,location, and night supervisor does his job

poor wifi connection.

hardware was missing, bathroom faucet didnt work, ceiling looked like it had water damage, wifi was down

wifi never holds a good connection!

property was old. worn out. wifi did not work.

wifi sucked we really could get

wifi was not good and no refrigerator in room

front desk gave me the wrong wifi password written on my room key the room key did not work to get me in the hotel after 10pm

high speed wifi or ethernet access

you got free wifi only if you signed up to be a igh member

the room was clean and spacious. the wifi was strong. staff was friendly.

the pool area was clean and comfortable

everything - including pool area

excellent breakfast included, pool, restaurants close. excellent customer service!

full of kids for baseball tournaments. loud and no use of pool or lounge.

the breakfast

wish there had been a non-wheat breakfast option but the fruit was fresh

nice rooms, quiet, good value for the money, convenient and reasonable laundry

like to have had a coffee maker in the room so i didn't have to go to breakfast for my morning java

location, kitchen

wasn't an atm or bill changer for laundry and vending

no pet fee, cheap. just needed a place to sleep for the night while passing through

we were allowed early check in on our arrival, also they had a great warm

newly remodeled rooms, clean & warm indoor pool & hottub, great breakfast, comfy beds, cable & wifi

the free breakfast was exceptional.

the pool, hot tub and gym were all in working order

staff was extremely friendly, great breakfast, nice pool area, large rooms.

our favorite part of this hotel was the pool

very nice hotel and friendly staff. only charged $10.00 for pet fee. definitely will stay again.

we arrived when the pool was closed, but they were nice enough to open it for a short time for our kids

and breakfast; waffles and syrup, but no eggs, bacon or sausage

the pool was closed

easy to find. simple check in. cheap pet fee. comfortable bed and pillows.

able to have room on main floor. breakfast in am was good.

but the staff must really be careful & try to maintain those only fresh & good creamers in the breakfast area

excellent .room was very nice. staff very friendly. breakfast was awesome.

wonderful staff, very clean, extremely comfortable, great breakfast.

location was good, close to many food places / laundry mat, we were there for 9 days

hotel says it has laundry facilities and serves breakfast that is not true

was very great to work with for check in and check out the pool area was awesome and the breakfast was awesome very clean rooms

breakfast

this hotel says they have laundry facility and breakfast also a pool

and it was very awesome the personnel was very great to work with for check in and check out the pool area was awesome and the breakfast was awesome very clean rooms

the pool was smaller than i expected and no jacuzzi to relax in

also really enjoyed the exercise room and pool every day

location, (manager at front desk), having a fresh and daily hot breakfast, and my room cleaned every day

the variety of breakfast items, the staff, the location, we really enjoyed our stay.

the pool was adequate, and the hot tub was alright

the pool.

very quiet and it's convenient to everything. the pool and jacuzzi was awesome.

light in the bathroom did not work, i book the hotel for the pool when we got there with all the kids they notified us that pool was not working

if they let breakfast go later than 9 am

swimming pool and gym were closed but advertised as open on the website

our kitchen was a little older to date but everything worked the same

we loved the fitness center, the kitchen was pretty cool. the space of room.

kitchenette and table space.

while washing laundry the machine filled with water and they didn’t even drain it

loved the small kitchen with two burners, small dish washer and nice sized refrigerator

the breakfast was warm n delicious. staff so friendly and curtious.

breakfast was all junk food. could have yogurt, boiled eggs, and other health options.

breakfast was very good with a nice variety

modern, clean, quiet...good breakfast

waffle maker not working at breakfast.

clean, well kept hotel. good breakfast also!

there are guest who could be sleeping i have kids who had a hard time napping because of the loudness

the rooms were spacious and bed was comfy. pool was perfect for the kids.

condition of the room and very clean and well maintained breakfast area with superb choices of food

of kids running up and down the halls

convenient location and friendly service. i like the free laundry too.

amazing and more then accommodating the hotel was beautiful and extremely clean they even served breakfast which is a rarity due to the current pandemic i will most definitely be staying at the

kitchen

i’m in a lovely place and my kids and i are safe

the fact that it has a full service kitchen in it is a huge bonus

breakfast was good, pool was nice. rooms were spacious and clean.

beds were comfortable & the breakfast is always fantastic

pool

we did not use the pool but it looked like adults and children are like we're enjoying it

the pool was closed due to a part broken on the filter

location is good. pleasant staff. good breakfast

pool was closed for covid but fitness area wasnt

fitness center was fine but could add more equipment. however it was totally adequate.

fitness room was excellent

the breakfast was a little light

staff was great, and breakfast was wonderful

shower is great and hot, breakfast isn’t fancy but gets the job done

but no breakfast ud83dude1e under construction i like the way our maid service was she awesome but all in

had no breakfast available due to covid19

outside pool, since it was july and free breakfast

the pool was excellent

the pool was out of service for most of our stay.

indoor swimming pool and hot tub.

if the pool was ready to swim in in! that is always one of the best parts of staying in a hotel.

drain for the spa tub leaked so the water drained out and had to keep filling it up

staff is amazing, comfortable beds, breakfast delicious, rooms clean and quiet, good location, good parking available

pool was freezing cold and the hot tub just luke warm, so it was hard to enjoy our swim

the pool, breakfast was great. and staff was helpful and very nice

clean, neat, reasonable, & a pool

staff was exceptional queen and breakfast wa great. everything was on point.!

i came with low expectations but hotel room was clean, had breakfast & up to date rooms

breakfast was good

friendly staffs clean and nice atmosphere great breakfast

was no pet fee