the gym was immaculate and the pool looked like it was also very clean

the breakfast items was so disappointing. i've been in cheaper motels and had hot and better.

room was so nice, the whole place was so clean, breakfast was great, water pressure was great, bed was so comfortable

breakfast was delicious! probably the best bran muffin i have ever tasted!

was no continental breakfast as advertised, but that was due to covid and availability

large clean room with little fridge. new carpet. great wifi. convenient location.

free wifi

unable to use wifi?

wifi seemed slow.

) pool was nice and the temperature of the water was not too cold, they have a gym with a good veriaty of equipment

super friendly and courteous staff that provided immediate assistance (band-aids) indoor pool and gym areas are very clean and very organized the hotel is located very close to ctc and tangier

powdered eggs for breakfast.

pool and hot tub were a good

breakfast was beyond any hotel breakfast we've experienced

service, cookies at the front desk, generous hot buffet breakfast, breakfast staff are super friendly, great location, well kept facilities

breakfast food not enough option, bacon is overcooked

breakfast was good , the staff were friendly and helpful

the gym and hotel layout was wonderful. i loved the new design and amenities, such as the gym.

amazing and kind staff. everything was clean, breakfast was good, pool was fun

staff kept office open a bit late for our check in, and also accommodated an early check in for us into an upgraded suite for our final night

very clean room comfortable bed,early check in

motel with room and kitchenette which was good for preparing meals

the rooms are clean and the pool is big enough to play

much recommend this place if you need a place to stop for a night or two plus the washroom and kitchen are exceptional

p + tax )and bar had to be requested for

grounds, the pool, the staff, chocolates in our room, soaker tub all contributed to a wonderful stay

wished the pool was hotter

lastly the bar looked very nice but was closed so we could not enjoy it

was actually cold).

the breakfast area was not very clean. food on the floor and tables not wiped.

breakfast was delicious and hot. everyone was friendly.

staff provided an early check in but not confirming upon 2 earlier attempts, only after showing up early

you should have one level with no kids like when you schedule a trip down south

kids thought pool too small ;)

loved the early check in time and late check out as well

loved the early check in time and late check out as well

wifi connection was good

free wifi and free more channels

wifi worked perfectly

close to all amenities clean friendly wifi

i don't think there was free wifi

you had to sign into wifi every time you used it even on the same day

wifi was not very good during day, fine at night

couldn't connect to wifi.

wifi access did not work for us.

wifi reaches the room but we didn't use it

the pool was great, they have time slots due to the virus so we were able to book the pool and have it

make is that the steam room wasn't working unfortunately, but it didn't take away from the lovely pool and jacuzzi

pool area great for keeping the grandchildren entertained & breakfast was excellent

property was clean, staff was friendly and accommodating, pool, gym, and location were perfect for exploring perth

the pool was lovely

could have better wifi service but other than that, everything was amazing and i would not complain about the

the wifi signal wasn't too good

the wifi is slow.

on that room 709 there is no wifi connection

couldn't get wifi to work

tv was placed in a completely wrong and weird location direction which made it difficult for the kids to watch

room very spacious and comfortable, hotel facilities very good pool and gym clean and maintained well

my kids enjoyed the pool

laundry and drier were charging 2 dollars each

with the hotel pool and complimentary breakfast, there is no other hotel we would have chosen

pool was warm and great for kids

also public laundry with indoor swimming pool

kids wished there were more pancakes than just 1 day on the weekend. lol

the kids love the pool (good size)

stocked kitchen in the suite was lovely, the bed was comfortable, it was nice to have a couch in the room

very clean. there's a laundry in self service for the hotel clients. breakfast is ok.

the breakfast was good - make your own

the breakfast was very good & the lady in charge helpful

friendly, very clean, great breakfast

location,breakfast included and pool

appreciated the complimentary breakfast which had a good selection of items

parking was a bit difficult with our truck and 16' cargo trailer

the complimentary breakfast was excellent

fact that i could pay an extra $25 and get a late check out on sunday

hotel was fully booked but only staffed one lady for the breakfast

wifi excellent

room, very comfort bed, good pillows, clean and nicely decorated, big bathroom, good tv and good wifi breakfast is buffet with paper plates and cups and plastic utensils, good breakfast enough to

wifi was confusing didn t know if i was connected or not.

the wifi was easy to access and had a good strength

facility looks new with a modern design. room is clean. has a small gym.

and the room was clean and very well furnished rooms, very quiet through the night and the wifi was really fast

rooms very clean and spacious with free wifi staff friendly and helpful

wifi signal was poor

the wifi worked well, and check in/out process was easy

free wifi with excellent signal

downstairs common area wifi was weak, parking should be free for an out of the city hotel

the wifi never worked and we talked to the front desk about it many times

wifi cut in and out. no fridge in room

wifi connection

only drawback to the hotel was that if you wanted high speed wifi you had to pay extra

the gym is well stocked and the staff are ever ready to attend to you

very clean rooms and staff were very friendly. we enjoyed the pool and gym as well.

24 hour gym and a pool open until 10pm i think

big thanks for gym - well equipped, with towels and water in a cooler

the staff were delightful, the room was immaculate and the breakfast and pool exceeded our expectations

staff was friendly, pool was nice size, exercise room was packed with great equipment and most of all our room was

beautiful and clean. gym had great equipment

morning breakfast sélection was great

breakfast was great

room design, the overall design of the hotel, pool, gym and breakfast

my only thing is pool was not open, but not the hotal fault, covid.

since breakfast was just a take out i feel that they could have added a bit to it - it was underwhelming,

great king suite, lots of room for family. the kids had a great time in he pool.

very friendly desk staff and breakfast staff

pool and gym is closed ! why not information for the website?

wifi was slow, bath tub was slippery- there should be a rubber mat in it, and to avoid getting the

the wifi is really bad there

the wifi was very good

plus, not having a charger phone or one with access to wifi / data

the wifi is good as well

would have liked clearer instructions on which wifi network to use (there were 3 in the hotel name) for the smart tv to work properly (-) i asked about wifi, and they said on the card, which is ok, but on logging in to the guest wifi i got no internet (-)i had issues connecting to the wifi and especially casting to the tv in my room. (-)not provide any details about the property (hours for fitness/ pool, nothing about how to access wifi, did not provide directions to location or room, did not mention anything about lobby (-)wifi (-)coffee in room ,no wifi info no tv channel guide ,someone tried to enter room during stay , no one at counter when (+)the location of the hotel, clean rooms, nice lobby, and free wifi/parking.

say they are pet friendly but charge $40 a night pet fee

24 hr free shuttle service and its kind chauffeur

i didn t realize there was a shuttle from the airport, so i took an uber in, on the way back to the airport, the shuttle

staff were friendly and accomodated my early check in request which was very much appreciated.

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

driver of the shuttle was sick when i arrived and i had to take a taxi

great breakfast, quick shuttle from the airport at late hour

swimming pool and gym not open. we picked hotel because of this very disappointing

it has a swimming pool and a gym i didn’t get the chance to use

pool and gym closed maids did not clean room 2 days of 6

the restaurant and bar area looked wonderful

the pool was warm and clean

breakfast was more than adequate

and very helpful staff, great breakfast, cleanliness of the suite, free airport shuttle service

in kitchen or living room)

breakfast was good, as promised by the hotel.

a very clean hotel close to airport (2 miles away) with friendly & helpful staff with a pool & gym with a great breakfast and free safe parking

loved the spacious washroom.the beds were comfy and there were a lot of choices for breakfast.

the common areas/pool/gym are understandably closed, while the laundry room is accessible

the swimming pool , the staff

friendly staff, right down to the man who drove the shuttle to the airport

clean and very new. nice little gym and the room was great.

no shuttle from airport but other than that everything else is just perfect

view from the windows made the kids enjoyable after seeing airplanes

pool was great (overly chlorinated like every hotel pool

one of the largest and best breakfast areas i have seen in a hotel

wifi could have been better, it's a little weak & it's unsecured so iphones disconnect from it when

couldn't connect to wifi. wish it have more coffee along with decaf.

hotel s phone system and wifi were not working during my stay

free newspapers and wifi were great

not able to hook up to free wifi like it said there was it was to hard to excess

shuttle promptly came when called

pool area was much too hot

when we walked in the room we were pleasantly surprised that it was like a suite with a kitchen, and sectional couch and beautiful bathroom area

non-refundable pet fee of $100 was a bit much in my opinion but unfortunately you are limited in options when

clean room, it included everything with small kitchen and very clean utensils, comfortable bed, and a fully complete breakfast

all my free time in the hotel was wasted on enabling basic amenities

lp desk activating wifi, tv never worked)

the tvs should be able to connect to wifi so that people can watch netflix

the wifi was accessible from everywhere in the hotel and the rooms

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

the wifi was slow, and attempting to charge for faster speed is ridiculous

was closed most of the day we wanted to use it, we should not have to pay additional for better wifi we should get the best already for what we pay for the rooms

brought our chromecast to watch movies at night and it would not connect to the hotels wifi

parking not free - wifi not free

- free and fast wifi in the room

wifi included but not working properly

-wifi dropped in and out to the point where we just gave up on it

had to call in for the wifi setup, when this should have been handed over on the keycard, or something

was under construction which was not advertised on your website, very misleading, wifi kept restarting, picked this hotel for those 2 reasons

wifi poor signal room 1421

it was also just minutes from the rideau-carlton casino

beautiful clean & comfortable, got an early check in, staff friendly & smiling

the option of being able to do laundry was great

clean room, friendly staff plus you can do laundry

the pool

wifi only after 6 hours

no security on the wifi

good lighting, and wifi free

the wifi was poor with bad speed.

wifi seemed to struggle at times.

didn’t love the bar because they didn’t have many options but the bartender was really nice

they also have a quite and chill bar where it is very nice to take your laptop and work during the day or have a drink at night

walking distance to downtown comfortable beds nice bar within property

the gym was good!

very good location, nice rooms, and nice bar in lobby.

free wifi wasn't available. had to pay extra.

very comfortable bed, great access to wifi, excellent air quality, no offensive odours.

��_

paying for wifi and parking

did i mention they have free wifi too

wifi was super slow and i didnt feel like paying $9.95 to improve the speed.

slow elevators and wifi a bit lagging and slow.

parking fee is way too high. wifi should be free these days.

having to pay for wifi

you've to pay for wifi.

comfy bed good cooking facilities , laundry facilities

we were able to do laundry and cook a meal

there is a gym and guest lounge on the premises and the front desk staff are very helpful

the staff were friendly and extremely helpful. i was able to get an early check in

its very spacious. love the kitchen. had a great stay. highly recommended

wifi password changed while we were there so we didn't have access until the morning when we

functional wifi cost $10 per day; luckily i could tether my phone

wifi was terrible

wifi didn t work in our room and the casting/ screen mirroring was unavailable even though there

comcast tv was not working and wifi not connecting

wifi was not good. low internet speed.

the wifi was quite fast

prices for renting movies were way too high considering there was free wifi included and you could just use netflix on your device

wifi connection, was very complicated

wifi worked well

it easier to understand how to use wifi

there was no wifi in the room.

wifi inaccessible first until staff gave me the free code. ac poor but staff fixed it promptly.

any delay and everything was spotless and worked perfectly, be it the shower

wifi included with the room wasn t very good

ee as it was sunday

the wifi wouldn t work very well at times. otherwise, everything was good.

poor wifi. not enough counter space in the bathroom

wifi worked well

is great, you can walk everywhere room spacious, modern and comfortable wifi great bathroom clean and

instance, i didn’t know about the exclusive lounge on the fourth four for free appetizers and breakfast until we checked out

beds, fabulous location, quiet, gold lounge access was excellent for snacks and drinks, breakfast was good, staff friendly and helpful

really enjoyed the selection of foods at breakfast

hotel has a beautiful terrace bar that looks out over the canal and park

i liked the fourth floor lounge facility but it did get too busy at breakfast time

wifi worked perfectly, and the swimming pool was a real

poor wifi

free wifi. usb plug ins.

the gym had a decent size and the wifi was fast and stable

i had to ask her about the wifi

wifi a bit shaky - might be the room location rather than anything else

wifi has some connection issue, but staff managed to have the professionals to help us solve the

we accessed the wifi without issue

a little dated, wifi is weak.

most important things in hotel - location, bedding, wifi and tv - are great

andaz wifi wasn't working so impossible to cast anything on the tv

wifi was strong and steady

wifi is fine

i had complimentary wifi and non-alcoholic drinks in the room as

we had a problem new year's eve with kids running the halls and making unacceptable noise for several hours

location, quality of the room, gym, pool, quality of food

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

bar staff were absolutely amazing

pool area could be equipped with some more daybeds or some other equipment to make it look a little

gym and sauna were top notch. im 6'5

great wifi everywhere

nice rooms, wifi.

comfortable bed, good wifi; balcony - although it's usually cold and snowy outside at this time of the year - was a big

hill, etc tea in the afternoon at the hotel friendly staff umbrellas for use when it rains good wifi

spa suite – king bed

wifi was extremely slow and that wait at the front desk was a bit long.

comfortable bed and pillows, a fridge in the room and good wifi

wifi is very slow and not stable.

only inconvenience, really, was that wifi was poor, and i was unable to stream music in my room

the wifi is fast 3

swimming pool paint is peeling off. no enough towels near the pool.

kids yelling on the floor, hockey tournament or something like that. very annoying

nice gym and pool

in breakfast area

help us out with the sofa bed at all, we tried to exchange a 5 dollar bill for coins to use the laundry and apparently they didn't have change but two mins later you could see they had tons of

clean friendly roomy strong wifi good service

wifi

nice clean, larger room. fast wifi.

free wifi is slow and paying for wifi is a muveton

big rooms, comfortable beds, free wifi, breakfast and pool

great gym and laundry facilities

process for going to the gym is cumbersome having to get a pass from the desk every day

has everything for a family! pool, laundry, near by mall and restaurants

great stay, nice breakfast, welcoming bistro for drinks !

would not exchange currency so we could do laundry and only way to pay was with cad

had issues with wifi and had to call support.

this day and age you expect to have rock solid wifi in a hotel and this definitely did not meet my expectations with connection dropping

the wifi isn t top rates

poor wifi connection - was unable to connect from my room

convenient location. free parking. wifi connection good.

- breakfast included - coffee available all day - free parking - they kindly accommodated an early check

the free breakfast was very good and well stocked

the stay included a decent breakfast

close to where i needed to be & a great free hot breakfast! friendly staff too!

the breakfast was very good and the room was updated and looked wonderful

right behind us was a busload of kids (actually there were 3 busloads) - young boys - that completely overran everything, pushing

breakfast is so so, you will get what you paid. clean, good location.

we had all the free water we could handle kids loved it

poor breakfast

we were over joyed to find a laundry as well

we chose this motel for the the pool but it was too cold

were no laundry area to clean clothes that i needed to wear for the 3 days

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the

the pool was too cold to enjoy

location great, close to the highway. late check out was free of charge

just the pool wasn't open but that's only because of covid

in room no glasses or cups or ice bucket no record of my reservation when i got there with two kids at 10 at night after a 5 hour drive i was lucky they had one room

kids running around. pressing buttons on the elevator.

perfect for our kids

room did not have a safe box, so i had to carry my handbag all the time while going down to the pool and even to breakfast

loved that there was a washroom in the pool area.

for a *** stay, it wasn’t bad at all. the gym, food, and room were all good.

great staff, quiet room, location, pool, hot or cold breakfast, plus checkout not till 12pm

in a great location, they do have a pool gym and hot tub

only found out after booking that the pool was being serviced and not in use until september.