now hot tub in the pool area.

i thought it was the laundry room

clean and great breakfast

breakfast and the staff was very nice and helpful, i had to go to the er, we didn’t get home

when we asked the man at the desk if there was any juice we were told to go into the kitchen and ask someone about it

breakfast could have been better usually the same thing kind of cold

the evening hotel worker did offer me another room but it was some late when we returned from running around the city we just requested extra blankets and a late

friendly staff, great location, easy access, good beds, clean rooms, good breakfast choices.

nice, safe area. clean hotel. hot breakfast.

the staff was especially nice and the breakfast was very good.

property was very clean and was close to our kids house

24 hour pool open

gives you a pass for a separate fitness center that has a pool

professional bed very comfortable i slept like a baby grateful for a quality healthy continental breakfast

liked that they had given access to the lifetime fitness since the pool was not available

then after we receive our towels the staff told (not asks)us to take our dirty towels to the laundry room on the first floor

need more protein options for breakfast

staff were extremely helpful and friendly. free breakfast selection was better than expected.

breakfast and how clean it smells and is

it's a good thing that my son and i previously worked in housekeeping and laundry and public space at a hilton property in ohio that we immediately went and bought cleaning

the room was very nice. loved the kitchen as we made breakfast and didn’t have to go out.

limited to no breakfast due to covid

breakfast

would like to see pet fee reduced to $10/day instead of $25/day.

the grab and go breakfast was very simple, but better than nothing.

very snall pool

pool was drained ud83dude14

was so strong in pool area i was not even swimming and my eyes were burning kids eyes were so red when they had to

their pool had to be drained because a child had an accident, they called me before we checked in to let

pool being closed was a bummer.

the room was nice as well as the gym and swimming area

breakfast was poor due to covid, bathroom did not have soap, shampoo

indoor pool and breakfast

i've been to many hotels with breakfast, but i felt this one was subpar

the room was laid out well with the kitchen and closet space was more than adequate

comfortable. wifi weak as he** though lol

wifi in my room was very low and could barely use

i had issues with the wifi and cable

i was never given the wifi information despite supposedly paying for internet access

wifi stopped working after 1 day

pet fee is separate

area and cheap pet fee. $10 per night.

late check out

have a pet and i reserved a pet friendly room online

my kids would not eat the eggs because they were very watery

the staff was wonderful very polite. it was clean and fun for the kids

location is perfect for me and i love they have the kitchen

great new facilites great location with shuttle to dtw every hour

plus i had a whole kitchen

the hotels fault, but people staying at the hotel let their kids scream and yell outside in the parking lot while we were trying to sleep late at night

need to place towels by the spa tub. for having a spa tub and shower, we only had 2 towels.

the pool

we didn't use the pool or gym

the staff was awesome room was very clean and breakfast was right

the breakfast was excellent! the pool and hot tub were great!

breakfast was actually served in the morning, and there was a great selection of otems

also, they provided breakfast in the morning, something for the whole family to

everything was close to my gathering .and the breakfast was wonderful.

not many breakfast options

clean, nice pool and gym, breakfast, well appointed room

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine products in first floor bathroom

on site so you can do laundry, complimentary feminine products in first floor bathroom by the breakfast area, and the staff

wasn’t able to use the pool

pool was very nice!

kids loved that there was an indoor pool

was no shuttle service from airport though it was advertised that there’s a free shuttle i had to spend

first i like the price but since i had to pay for uber 34$ because advertised airport shuttle was not available for unknown reason thus this hotel cost me around 90$ for 90$ i could

the complimentary breakfast and the comfort of the bed

pool was too small

it was very clean and very comfortable. the pool was fun for the kids.

good breakfast

our room was wonderful! kids had a blast in the pool! cleaning staff were friendly!

swimming pool was small but not crowded

the kids were sad the pool wasn’t opened.

kitchen set-up was very nice and helpful

also, the pool was a little small, especially with a lot of people using it, and no hot tub

building from the front entrance to the room is extremely clean, great breakfast too

breakfast offerings were not great

tile floor at entry and the sink in the small kitchen were not clean

front desk staff was friendly and accommodating with an early check in request

we love there was a lobby bar and a full kitchen menu to order from. breakfast was lovely.

the restaurant and bar were good

facility was nice with a small gym and swimming pool, room was big (bathroom is a little too big), would be awesome if they can

able to accommodate late check in and late check out times.

staying here with my s/o and 3 young kids while waiting for our new place to be ready

they woke up my kids over and over

location and that they allow our fur legged kids to sfay for free

exercise room, pool and breakfast

i appreciated the friendly staff and great breakfast too

would extend the breakfast hours and/ or supply enough food

i had called twice to ask about early check in and if they had shuttle service or knew of any car service companies

they have breakfast and coffee all day long and they are located right across from buffalo wild wings

did not experience breakfast, pool, or other options

breakfast was set up nicely and the waffles were so good

was clean and organized, the staff was friendly, and they had good hours for the pool and gym

breakfast in the morning was delicious and fresh

the pool was not open

you can play golf or use swimming pool

was perfect although i will say that the pull-out couch was the worst my kids have ever slept on

i dined on the garden patio, strolled the property, and took in a swim and soak in the pool and hot tub before i left

are local to the area and just wanted a quick getaway so the kids can swim in the pool

we would have loved an outside pool.

great shuttle service to u michigan and downtown ann arbor

it was very close to u of m hospital and also offered a shuttle to the hospital.

the driver for the shuttle was excellent!

it was clean, friendly, and the breakfast was fine and in line with what i paid.

shuttle service was very much a plus

the rooms were ok. the bed sheets were very worn out. got charged for free wifi

they said we were accidentally overcharged for wifi and they wanted our credit card to refund our money and give us a half off coupon for next

the wifi wouldn t connect to my console

they didn't explain anything about the hotel, such as the wifi code, pool hours, and that there's was no ice

it was nice. the bar was cool and good food

no pet fee

got to get an early check in. friendly staff!

no ramp into the breakfast area.

great pool, great breakfast, and super friendly staff!

free breakfast and 12 checkout

breakfast was exceptional, staff catered to every need, lovely and comfortable stay

we weren't told anything about a pet fee until we were already there, and then there was another $25 fee that's not even on the

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for those who stay

no ice maker at this building or breakfast

the rooms was clean and nice the breakfast was good

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

rooms were bright & clean , clean laundry smelling bedding

breakfast is good, but only one day have orange juice ud83dude14

there was ample parking and a nice breakfast area

very clean. breakfast was nice.

the continental breakfast was decent, but fresh

breakfast facility was understaffed and selection daily was very poor and limited

breakfast was great

room with a separate kitchen and living space - but tastefully done - modern and beautiful and comfortable and

has a very nice pool to swim laps in, compared to most hotel pools, although it's only about 15 yards long

close to campus for umich parents visiting kids! friendly staff. plenty of space.

it was very clean, and i loved the in room spa tub.

staff was very pleasant and hot breakfast was

breakfast is varied and good

it was nice breakfast pool and game room to enjoy

gym lacks proper equipment, the ones that are there are somewhat worn out and i think needs

pool not open,shower curtain too short to be usable

we were able to get a late check out

condition of the room was decent an the fact that there was a pool

the vending machine ate my $ (which was reimbursed) and the pool/ hot tub was down.

a little outdated, staff did not keep towels stocked at pool.

spa tub was disgusting

room and spa tub were nice. no issues

the spa was nice the room was ok

the price for two nights with the spa tub

spa tub was awesome.

the pool being closed

the breakfast was complete and tasty. the staff was exceptional and professional.

with full kitchens, including a dishwasher, & all the dishes, etc, you need it is just a beautiful place to

i thought the breakfast was very good

good kitchen space nice staff easy checkin and out breakfast was pretty good

we did not go to breakfast.

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

the breakfast area is clean and the food is good

the room was spacious and well equipped. good amenities. a good value. breakfast was very good

the shower and the fact you have a kitchen

breakfast was good, the pool was clean and warm once inside

breakfast is ok, be nice to get some bacon, i'm all sausaged out

the pool was fun ud83dude0a the kids had a blast

cold water from kitchen faucet was not working

also,,, the kitchenette did not have pots and pans no cooking range' false advertisement

kids in that group broke an elevator so going to and from lobby was a traffic jam

was perfect world of been better if the restaurant and pool was open but you can’t blame them for the pandemic it was a lovely

we ordered room service that arrived right on time and our breakfast was phenomenal

customer service, the size of the room and pool area.

i wasn't very keen on walking through the lobby to the pool...

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head under water in the water

nice balcony and not oo far from the pool

the staff was velvety welcoming the rooms was clean and it smell good the best part was the pool never been to a hotel with a warm pool this is by far my new favorite

the kids liked the pool area

even the kids didn’t care about swimming in it again after the first time

loved the properties room and pool area they were very safe when it came to the covid

to bar louie , enjoy the restaurant in hotel for breakfast server was awsone

they have amazing staff and pool

the fitness center - excellent and well-equipped gym.

the bar and restaurant were poorly lit so it was hard to tell if they were open. but they were

the gym didn't have any water, towels, or sanitizing wipes to wipe down the equipment

a big comfortable room, good breakfast, great location, access to 24 hour full gym - 7 min drive

the beds were comfortable, the pool was great and the breakfast was a great bonus

they evoked a curfew for kids under 18 - totally acceptable but the security guard told the kids - who were sitting with us

shuttle is free within 5 mile radius

the pool and hottub were great.

stayed with two kids and they liked the pool area and jacuzzi very much

we didn’t try the gym because lack of time, but it looked decent

location and shuttle service

the gym didn't have anything available to wipe the equipment down.

are so heavy and wrestling luggage through there must be horrible for women and families with kids

my 9 year old and i enjoyed the indoor pool as well

the breakfast issue abpve

the quick free shuttle from airport was really convenient and the driver was very friendly

hotel has a free shuttle to the airport,that is great as well

awesome breakfast

there were no eggs breakfast was mostly bagels and pastry. bed was comfortable

desk staff were friendly and check in and extremely helpful arranging the free shuttle to the airport

great staff and shuttle service.

the gentleman with the shuttle service that you provide is very friendly and was prompt to get us to the airport

you have your own lot and shuttle

to food, parking, airport shuttle, free to print boarding passes, always clean and friendly

pool was out when we were there. no signage indicating this. kids disappointed!!

the guest period on a previous floor below us as we were coming up the elevator you can hear kids and older people run up and down the hallway

i booked my sister and her kids into sheriton next door there pool was

walls were very thin and we had kids in the next room making lots of noise

were low, bed reading lights broken, kids could get hurt just touching them

the breakfast was very nice

location great; used shuttle to/from airport.

next to the quick park breakfast

wifi was not free, nor was breakfast. but it is a nice hotel, close to the airport.

the wifi would not connect on the 10th floor and the air conditioning in my room was broken.

wifi didnt work for rhe first night

airport shuttle service, free wifi, location

cannot connect the wifi, don`t know why.

good shuttle service. price is great with breakfast included.

shuttle to hotel

i used the shuttle to pick up our daughter at metro airport and that went very smoothly

location, easy to get to airport by shuttle, clean room and nice bed

loved the food and the kids enjoyed the pool

nice and clean. quiet. breakfast area was good.

clean hotel near the airport. the provide a shuttle to/from the airport. comfortable beds.

spacious rooms, shuttle service so convenient. breakfast is grab and go

breakfast was awful compared to other springhill suites

pool and hot tub were very tiny.

slow and unreliable wifi in the room. called it support but the problem persisted.

wifi said no internet connection . couldn t get on internet

wifi shut off at around 10pm and didn't work on my computer or my phone

wifi didn't work some time

wifi was strong, access to computer room and laundry were very timely

kids loved the pool!

large room, nice pool and manager wine/snack event.

love the little kitchenette

beautiful, extremely clean pool/jacuzzi/gym

but since i was on an early flight, i couldn't eat breakfast and didn't have time to use the gym, so i felt it was a little overpriced

breakfast was good with plenty of choices.

much chlorine was used in the laundry

just wish they gave clearer instructions on what shuttle bus to take and how to find it

thd breakfast selection was

the room is clean, they accommodate my request for late check out which was a perfect in my case

close to the airport and has complimentary shuttle service to and from airport

restaurant and pool were

closeness to airport and free shuttle

breakfast, no pool or hot tub, fire hoses missing on almost every floor

breakfast no pool no jacuzzi very few cable stations

helped with printing and wifi problemd

wifi very bad all my 6 days stay

was a smell we couldn't air out because the windows cannot be opened, and that there was no wifi signal in our room

wifi was unreliable and when asked for stronger wifi connection, they said that it is weak in some

get the wifi to work i had to ask for more toilet tissue and the room was still dirty there were chips in

the room was comfortable & the hotel was clean & the pool was really nice.

the pool was almost unbearable. way way to cold. also no hot tub.

clean room, staff was great, shuttle service was prompt, great expereince

bar service - sat for 15 minutes without anyone behind the bar

handy to airport with shuttle service.

the breakfast was excellent even my wife found something to eat

was accommodating and professional, room was really nice with updated bathroom, breakfast area was open 24 hours with coffee, etc

bed and pillows were very comfortable, the breakfast was great and the variety was good

excellent location, comfortable bed, friendly staff, good breakfast

breakfast was delicious everyday

front desk were on it! shuttle drivers were so nice! room was clean and comfortable!

pillows and shuttle took so long to picked us up.

the shuttle is ultra-convenient, running every 30 minutes 24/7

had to wait over 45 minutes for shuttle. was pushing to make flight. plan ahead.

here whether it is getting towels blankets sheets calling over to the airport to check on the shuttle whatever they go out of their way especially the first shift clerk

good value and shuttle to airport

the shuttle driver didn't speak to us

breakfast (a muffin upon request i was told)

breakfast

place was clean nice they had a beautiful breakfast room and a gym the coffee tasting was better than

remote batteries dead, no wifi, they are changing cable so limited channel choices with crappy reception, they forgot wake up

wifi was horrible room was dirty couldn't get in the pool the water was cloudy front desk people

no ac, no hot water, no wifi.

wifi was weak from my room; 1027

wifi was in an out

no b’fast, small gym

gym was incredibly hot and had a weird odor

payment but no gym, and no cleaning of the rooms

the bar and seating area were very nice

also, the beds are extremely comfortable and the bar has wonderful cocktails (very useful when it is rainy outside :) )

the shuttle was right on time from the motel to the airport

nice clean room. friendly helpful staff and the gym was an extra nice bonus!

are very helpful in explaining shuttle system between hotel and airport, in addition to advice on what time to leave hotel in

my kids enjoy this hotel. very roomy for the price.

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near main lobby felt

also the exercise equipment in the fitness

it had lots of amenities: kitchen, laundry, fitness room.

loved the room setup with the kitchen.

continental breakfast, just a small choice of oatmeal, granola bars, or muffins, along with coffee, hot

since each room has a kitchen there were smells in the hallway from every culture.

we needed an early check in and the receptionist tried to get that accomplished and it happened

the rooms were cozy, the staff friendly, and the breakfast delicious

waking up to the delicious spread at breakfast made me feel right at home, and its convenient location made exploring the area a breeze

it was great to have the spa in our room. the rooms were nicely decorated, though a little worn.

i didn't have a spa tube

wifi wasn't the most reliable

wifi did not work

wifi should have eaiser access instead of having to create an acct

free wifi was good - decent coverage and good

wifi connection was horrible, really bad

there were unsupervised kids who were running on the pool deck, jumping and splashing into the pool, and hollering so

gym facilities also met all our needs

i also liked the cleanliness of the room, the bathroom, the corridors leading to the rooms, the gym was clean and its equipment was good and clean, but i wished that the weights of the dumbbells

flotation noodles and beach balls in the pool made it a lot of fun for my kids

bugs in room, staff well meaning bit inexperienced, no usable computer in lobby , food at bar frozen nothing, bed uncomfortable for me ---l know many like it

never been to a hotel with a nice kitchen area in it so i thought that was very cool

the breakfast is only coffee, muffin and breakfast

gave me kitchen supplies to cook with and plates for serving my family meals

expected better choice for breakfast. maybe more varieties of creamers?

carpet, caulk/paint, new kitchen counter; very pleasant stay

the pool and other facilities that are advertised are not available; they don’t tell you that on the

good selection of breakfast items and was very good.

modern and sleek- all new amenities and kitchen

best location in town, great rooms, indoor pool and gym!

we stayed in the suite with a kitchen, which had everything we needed to prepare our dinner

wifi was weak and expensive

you need to provide simple wifi intead of teh awkward process and mining for client info

also, the wifi did not work at

the cable worked great only complaint was the wifi

enjoyed breakfast ,tea, coffee,pool,gym love love love

outstanding breakfast fresh fruit, make your own waffles, meat,bagels, cereal, milk, juice, muffins

the rest of the staff. veggie sausage at breakfast was delicious and enlightened!

the pool heater was out.

pool and spa were out, which was one of the reasons for my original selection

location..hot tub and pool

a nice quiet place , i loved the fact they have a bar in the hotel itself

the breakfast and internet was great

if ican take my dog in t tje hotel, why notthe pool. i can take her to the gym.

i completed this before having breakfast.

kids enjoyed the indoor pool

convenient location and great breakfast

great location and had a pool for the little

pool was a little strong on the chlorine.

there were several breakfast options and all of it was fresh and perfect

loved the pool and hot tub as well as the staff

the kitchenette was perfect for light meals

staff was very friendly and helpful. i appreciate having a full kitchen.

i liked the kitchenette and the location was perfect for me

excellent value - received a studio suite with a kitchenette for a great price.

the kitchen was well stocked, spacious, and clean. the room was clean as well.

expensive and the bar was sort of packed with hammered business travelers

no pool as still advertised.

the staff at the bar recommended a lovely restaurant for my nieces graduation and we loved it

convenient location, clean (but small) pool, good restaurant

clean, modern, great bar and restaurant. airport convenient!

wifi is not stable. little far from supermarkets

bed and wifi

i was working from my laptop, the wifi password kept being changed without informing the guest

ac in the first room did not perform well for the 92 degrees, and was a dead zone for wifi

free wifi

wifi

the wifi was down during my stay, but there was a location downstairs that had wifi if someone needed

my kids and i love visiting the kensington, the pool and hot tub are fantastic!

expected) but that also the sauna, the work out center, and room service was not available, and the restaurant was closed every day but 1 of our 4 night stay

loud hallway noises

the room was awesome! affordable. full kitchen and new beds!

the breakfast was very good

the kids loved the pool area, towels were available and actually large

free laundry is a big plus, especially when staying longer than a couple of days.

nice brand new hotel really clean did not use the pool but it looks good

staff, spacious and clean room, free breakfast, short walk to a mall, coin laundry and kitchen facilities in room

pool water temp was a bit low, even heard the kids in there using it complaining about it

all the kids got goody bags with snacks and a drink and little toys

would have loved more vegan breakfast options, bagels and bananas with peanut butter were ok.

pool was nice and warm

a hockey team was there and kids were loud and running in the hallway until 11p

also, the pool was comfortably warm and the hot tub was steamy

also kids were running up & down hallways screaming

very clean comfortable bed nice rooms very spacious nice pool area with hot tub

good gym and pool, and the service was excellent

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room which was dirty and disgusting i am so unimpressed with this hotel i can't even tell

i had to take my linen and towels to the laundry myself because there was no housekeeping

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is filthy the water is nasty inside the washer dirty underneath the rubber in the

clean everywhere, including the elevator, gym and laundry

the hotel also has a gym that made it convenient to work out

love that it had a gym we love that it had on site landry we love the cooking area love that it was right by the

gym was a bit small and too hot for an intense workout

the bar where the breakfast is usually served is being remodeled so breakfast is in another room

breakfast adequate

shuttle service, available bar and restaurant, and the fact that the front desk sold beverages

the breakfast was nothing to write home about.

the location, wings bar & grill, friendly staff, shuttle service all perfect.

convenience- the hotel had a shuttle that ran to the airport.

were remodeling and gym was closed , no breakfast available but you could go next door if you wanted

or gym the staff told me the breakfis not happening

didn't have access to breakfast or pool because of the pandemic.

under construction and no gym, breakfast

they provide a shuttle to the airport so it makes the trip less stressful

no pool

spa tub was nice

had to leave early but staff let us in breakfast room to have coffee, juice and whatever else was set up

breakfast and pool and kit

the pool is aimed towards kids

great also because of the pandemic i think their services were limited and the food areas in the bar so i think that was another deterrent that it wasn't open for a lot more time but otherwise

gave us a room by the pool and late check out the next day upon request

fact that the bar area was right next to the check in desk and not in a more private area, the pool whale, and

i wish the restaurant and bar stayed open longer during weekend hours.