bed and pillows were ok wifi working

no wifi, low light, staff could not communicate properly

nice to sit outside and had good wifi, fridge and microwave

bathroom a bit sketch, wifi not the fastest plastic rose flowers adorning mirror .

internet, no wifi in the room, have to go near the reception

wifi worked great

location , fair price, strong wifi , good variety of food for breakfast

parking excellent

over all a good experience room was great and breakfast was superb

is a great place to stay but breakfast area too small if they are fully booked and they run out of some stuff by 9

good price, good value, comfortable bed, clean, pet-friendly, decent service, good wifi

free parking right in front of your room. wifi was ok.

they allow late check out for a small fee per hour

parking area narrow

we were in the dark parking lot calling several motels until we found one that had a room available

was great , the staff, the cleanliness, the location, the bathroom, the pool except the breakfast area and the wait

pool is small and cold but the kids didnt care and enjoyed after long day of sigh seeing

swimming pool for the kids

everything was great, the breakfast was amazing every day.

very clean and friendly staff, good breakfast and nice pool

the bar could do better

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

the staff was super friendly and the little hotel bar was lovely

the little snack bar available was very handy

everything. spa was amazing!!!

hospitality, breakfast, cleanliness

comfortable and clean rooms. ev charger on site, but overpriced.

there was no swimming pool

bonus was now they serve free breakfast also which was beyond expectations

also has ev charging

wifi was great

the wifi signal is terrible

wifi wasn t connecting well.

might encounter some shady characters conducting shady business on your way through the parking, wifi is not stable and not very strong, don t expect much more than light browsing

rtainly not

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

free parking and laundry facilities. staff were friendly and helpful.

nice fenced in sitting areas around the clean, up kept pool

pool was clean and clear and very nice, quite deep on one end which was nice for a change

staff was really nice the pool was good the location is fine comfortable bed and pillows wifi good

high speed wifi excelent

breakfast was amazing

breakfast was provided in the attached restaurant so we had to choose single item off the menu of 5

eakfast) might be upgraded availability of restoration after 10

front desk lady was very nice in greeting, spa tub was very nice

were able to get an early check in with no problem

mirrors on the ceiling and a spa bath in the room

were super helpful, we arrive early in the morning & they allowed us to do early check in

it had a nice spa bath.

i didn't do the breakfast thing

was very nice and spacious

we chose this hotel because of the free ev charging.

room had a beautiful bathroom and an awesome spa tub

it’s also a plus that they offer ev charging on site

that the spa bath didn't work

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

no gym

modern, comfortable apartment with a nice kitchen and washing machine

there is even a hidden gym available to some units only

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use it

the gym option is cool

i didn’t use the kitchen and didn’t need the large space

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

there is no microwave and kitchen stuff or laundry facilities.

spacious accommodation with kitchen, comfortable.

check in process fantastic view from the higher floor quietness pristine clean room parking with ev

- no bar fridge in the suite.

really comfy beds, great lighting, like the soaps dispenser, 24h gym is excellent,

late check out which was great because we had a later flight

i used the gym which i had all to myself

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities at the 2nd

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's far from a welcome image), and the girl

staff was not cooperative for early check in. lifts are congested and wait times are longer.

the bar fridge isn’t cold

we had the hotel condo which had a kitchen and washer dryer

old building, warm and very comfortable, beautiful decor, spa bath was great

we had our own spa bath in our very spacious room and it was great

loved the spa tub and the comfortable bed. the location was perfect.

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

in addition, the laundry facilities were clean

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and then we were lucky to have toilet and showers next to us

laundry = they had laundry facilities, and supplied the soap and dryer sheets

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

wifi was fast

wifi was strong though and staff was very helpful

i didn t like the wifi shutting off every minute when i would put down my ipad.

wifi was awful, and the entertainment system was lacking, local tv only, no smart tv, no apps

i couldn't tell if it was working or not) and my work was important so unfortunately we paid for wifi

great staff , great pool and leisure facilities, nice room , good bar , ok ok restaurant area

modern, cleanliness, pool & helpful staff

the kitchen, bar and second floor lounging area looked great but we never got a chance to try it

a great place to stay with kids

it was also great to have an accessible self-serve, well equipped laundry

selection at the mini bar was impressive and unique

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup that you can't easily find in other hotels

pool was great- more of an adult relaxed spa vibe rather than a bunch of kids like other hotel pools

super clean. amazing pool and outdoor hot tub and rooftop patio.

and service at bar was very slow

fi, breakfast, gym, and map)

wifi was a bit patchy and went down altogether at one point

wifi is not very good, breakfast selection is very limited

i liked the free wifi available and the location

wifi was not available we tried serial times

the wifi was down due to storm

fridge with room rate, only 1 day of wifi

hated the wifi.had to log in a million times a day

free wifi should not even be mentiond as an extra in this day

the wifi was excellent

wifi was very good

room and bathroom were very clean, easy to lock in to wifi

rooms are great and have great wifi

wifi down for 1day.

the breakfast offered is decent

the kids felt specifically bad

my kids especially enjoyed the sausauges

no bath tub so a bit challenging with young kids

a little loud, gym was a treadmill and a broken elliptical

the wifi is horrendous.

wifi connection was too weak to use.

wifi very poor in room

bad wifi connection

in the washroom, there was an electrical outlet unattached and hanging away from the wall, the wifi was intermittent,

free open wifi

up for in friendliness, cheerful and extremely accommodating service, comfortable beds, good free wifi, and serious value: sure, you can find flashier, more

wifi connection was really bad

convenient location and price. wifi really good for work

nice staff, quiet room, good wifi

bad wifi. talked to hotel staff 3 times. nothing gets done, kept ignoring me.

strong wifi, comfortable bedding, very quiet building, welcoming staff!

the wifi was fast but not always reliable for video calls

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

wifi could be better, but was workable especially if you turn off video while calling

free wifi so bad. it was low speed, difficult connection.

bed was comfortable. wifi worked well

wifi wasn't strong, cell kept cutting out

wifi was weak in the room, unfortunately, but almost ok.

free wifi

would be a bit strange if traveling with kids

having a kitchen and separate sitting area

the apartment-style rooms, complete with kitchen and laundry, are excellent for low-maintenance, light travelers

this hotel would be ideal for a 20-40 year old couple (no kids) who are looking for an hip, minimalistic hotel in a great location

laundry was good to have

we loved the bar and our bartender was outstanding he made our evening such a pleasure

with a very comfortable bed, good shower and breakfast included what more could we want

the surprise was the wonderful breakfast delivered to the room each morning

the nicest, most helpful staff ever! the little cafe and bar was nice to have.

having breakfast brought to your room was also a nice touch

only complaint: the free wifi was very slow and drop often. but they do offer a paid internet.

offering high speed wifi access at extra costs is outdated

the wifi lol

great wifi, comfortable bed, nice staff

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

sadly, the spa was out of stock:

montreal s best hotel: -beautiful room and premises -delicious room service menu including freshly pressed orange juice

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d nearly 24/7) -comfortable bed with

room service menu was very limited especially if you stay for any period of time

the breakfast was adequate, but not as fresh and tasty as i would desire.

was great - well appointed room with a fantastic spa like shower

staff was extremely friendly and good with kids

breakfast was a little limited but it hit the spot

breakfast was wonderful with quiche,sausages, fresh fruit, grilled vegitables, fresh baked breads,

included breakfast was delicious and the espresso drinks offered in the lobby were an upscale and special

having breakfast on the property is such a help

great breakfast and coffee.

well thought out and comfortable room and a very good breakfast offering real good quality food and not the cheap rubbish one expects from the

the shower is a spa shower which was great after a long day of work

was excellent except for having to pay for wifi, at this price point it should be included

paying for wifi in this day is ridiculous. that should be included with the stay.

improvement areas: free water in room or reception, wifi should be free and our

i think the wifi should be free if you stay there - on some occasions it isn t.

also liked the free wifi and 2 free drinks and anywhere in the hotel complex for signing up as a member

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

didn't like having to call room service to get a bucket of ice

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

i would also expect something like a better gym with a sauna at minimum

we had apartment 202 and it was so spacious and comfortable with a full kitchen

i enjoyed the fully functioning kitchen

i liked the comfortable bed, kitchen and overall ambience of the building interior

two comfortable queen beds, a full kitchen and sitting area

the room is tastefully put together, very spacious and has lots of amenities (kitchen, living space)

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

the location was perfect and we had everything we needed in the kitchen

kitchen was well equipped

close to the underground city and many nice restaurants and bars

the breakfast bar is uninspiring but adequate.

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

the breakfast

nice confortable bed and huge shower! breakfast was a nice bonus

the only problem we had was the wifi in our bedroom. it was hit and miss.

wifi was slow and not too reliable

wifi worked and the hotel was clean, smoke free

excellent wifi

wifi is terrible and when traveling from abroad that was very inconvenient

this free wifi is fast enough to stream, so you don't need to pay for the enhanced

i was billed for wifi despite being bonvoy gold - it was corrected easily when i approached the front

location, facilities, free water and wifi provided.

comfortable rooms, deliciously relaxing beds, great wifi - will definitely stay there next time too

the pool area was amazing for both kids and adults, and the covid precautions meant that we felt safe using them

in room wifi was very slow. tv connection was unstable.

wifi is horrible and there is no space at the right height to work with a computer

the wifi in my particular room was unstable

property, great sized suite, very clean, free wifi, and absolutely kind and accommodating staff

wifi was very sketchy

wifi is complementary, and shower pressure is also very strong

everything was excellent especially the room service and the room itself

showers and toilets and bedding pool bathroom beautiful lobby

pool area was too small. would like to have seen more outdoor area.

the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and the location was perfect

i had no luck in connecting to their wifi.

- excellent service - spacious room - loved the gym and the outdoor pool

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

great location, beautiful suites, nice bar area, amazing front desk staff.

staff friendly and helpfull good breakfast clean wifi

super kudos to the manager of the rooftop bar who helped us get seating on a busy day as

the reception area is fun/pretty ~ the roof top bar is great

on site restaurant was delicious - included breakfast - delicious♥️ can’t wait to come

excellent breakfast in the restaurant downstairs very comfortable rooms

had issues with the wifi, but i m sure this could ve been solved if we had called the reception

the only real issue is that the wifi was a bit slow.

the wifi connection could be better. also recommend adding an microwave to room.

wifi didn't work on my phone, but did on my computer

slow wifi

the gym need more equipment for training

i love that the room had a kitchen. when traveling with kids this was important.

the breakfast is very good

amazing service from the breakfast team as well

kitchen is small but you can get everything you want

breakfast could be better

i was provided with an early check in which was very helpful

there also needs to be a little more consistency with keeping the water and towel stocked in the gym

breakfast was great every day

gym was very adequate and had water bottles

meat with breakfast

breakfast provided adequate. facilities like gym, laundry room and pool is great.

huge clean rooms, clean, nice staff, valet parking, gym and pool

the hotel was simple and classic, and had a great pool and deck

we enjoyed the breakfast each morning, pool, and there was even a gym right next to the pool

provide water in gym - otherwise perfect stay

i really enjoyed the bar area

1 server and 1 bartender for the size of that bar and restaurant

they also have a great bar and breakfast was amazing

everything! comfy beds best view nice gym cool hotel robot day parking in the area around 16$

the gym is so poor

location is very central, the staff is helpful and friendly, and the bar and restaurant are excellent

enjoyed the bar and bar staff

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received from

eb 9th 2023 breakfast)

wifi was slow early morning coffee, 0600, availability in lobby would have been nice (they do, (+) free wifi and a turndown service too (-)wifi was a big issue (-)had to check out after the first night because the ac and wifi were quite poor (-) technology such as wifi was very inadequate

thirsty no room service

only that the gym was up the road in another hotel.

access to the gym at william gray was great

the bar could open a few hours earlier

wifi is slow, but other than that...everything was perfect

t took over two days of back and forth to get the proper wifi password for me

a power outage meant no lights, no use of the kitchen, no wifi

only thing that possibly could have been better was the wifi

wifi didnt always work and room too warm. like to sleep with a cooler temperature

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

facilities were excellent and they offered a laundry service that was great for us

with kids), but that seems like the normal way to do it in quebec

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

room had a fridge and microwave as well as a bar sink that came in handy

she accommodated our request for an early check in and also a room with a view of the ferris wheel

guest services, housekeeping, pool too small, gym too small, tv partially worked

122 is close to the pool and the gym

nice pool/ gym

wifi was weak

fantastic location, incredibly friendly staff, free wifi. beautiful property, unbeatable value.

cept the doorman) feels a bit run down had to phone reception to get wifi to work small

wifi connection not always so stable.

towels are hard and knotty. wifi is slow

location lovely staff small gym was perfect for a short stay

t maybe that is more of a four star thing), a luggage rack in the room, anything in the mini bar (we thought there might

hotel and the staff were all extremely nice, especially the guy at the bar , could not of been more helpful very

the gym. i paid 50 dollars to go to a proper gym nearby!

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old, defective and badly maintained equipment - the gym is not

that they charge for wifi

wifi surcharges - anything over 3mb you get charge $12 cad should be more in line with other hotels

only fault we had with this hotel was charging for wifi

wifi needs upgrade for a faster speed and availability

with how much we paid to stay, the wifi could have been free...

every hotel i travel to offers free wifi

the wifi did not work

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for money

bar was right sized and responsive and cheerful service

all and especially the fitness center with two peloton bike

the room was better than expected. the wifi never drop once. i would stay here again.

super location, lovely facilities and high speed free wifi!

are too soft, no movie rentsl on tv, can't hook chromecast to tv because of wifi portal other than that everything was

free wifi, clean hotel, quiet enough at night and spacious for 2 people

nit get wifi late night

the mini bar had a nice selection although we didn’t partake, but the champagne was tempting

the gym facility was underwhelming

the gym is nice

hotel room was very comfortable and gym was perfect

such great pressure and a spa like feeling

the hotel has the best ambiance and cleanliness. wifi was very good. beds were comfortable.

did not appreciate the bed bugs in the rooms and the wifi and the general quality of rooms.

the wifi is great, can still connect to wifi in the basement but only in s2 not in s3 or

wifi didn t work at all in the hotel

the hotels wifi crashed and they said it was because the bill hadn t been paid

no information in the room about wifi, restaurant, or any sort of hotel guide

location, view, wifi

wifi was standard, excellent

the wifi didn t work for me

wifi was not working either

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

underground parking has many ev

they kept saying it´s a brand new hotel so their kitchen was not in service (but they do not mention anything online) so they give you a bag with an

when we tried to use the laundry room, we found no detergent was available for purchase

the pool is very small, suitable mostly for kids, also the jetted tub didn't work efficiently and some jets were not working

their gym is 24h open which means i got to go running on a treadmill at 3:00 in the morning, so that was

the chaos at breakfast.

it was wonderful not having to return home with chores to do (laundry)

the breakfast was not good and the wifi was very unstable

the room, the pool, and the egg chair on the balcony are the best

the wifi was terrible, and we could not connect

struggled to connect to wifi

eventually she asked me to connect to their wifi

rooms are large, beds comfortable, wifi good, staff pleasant when engaged with.

wifi is working fine

noticed: all the cleaners and kitchen workers were black people

no equipment at all in the kitchen (not even a fork or knife

helpful staff, clean room (although very tight), excellent breakfast

i thought the option of bunk beds was interesting since i was travelling with my 3 kids but they were cot sized uppers and there was no extra space to move around the room

everyday same nothing for kids no chocolate milk or white milk breakfast need to change could give egg or pancakes we never

wifi was spotty

was clean, beds were comfortable, bar was good, wifi was solid and easy to connect to netflix, lobby staff was friendly and helpful

free wifi. i like all expenses included, don't nickel and dime me

2024

wifi was spotty and the connection kept crashing and no one at the hotel seemed to care

location, very good facilities, gym was well equipped and basketball court was a nice plus

breakfast and access to gym

great breakfast an gym

location, laundry, breakfast, staff friendliness and well informed

for the price, the gym is well-equipped with a yoga studio, cardio and lifting area

staff are extremely friendly and served a wonderful continental breakfast with something for everyone to eat

the free breakfast each morning was a definite bonus and i was able to take some back to my room to enjoy

the breakfast is hygienic and just enough variety

so accommodating for families, very convenient to have an apartment style while travelling with kids

the pet fee was reasonable only at $30

allowing the kids to use pool up to 11pm fantastic

liked the evening bar food and friendly service

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as planned

towels in the pool loud ac at night, no netflix app for me to log in my account in the tv no slippers in the room

had to ask for wash cloths. told that their laundry staff was short.

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access - massive fridge -microwave - 2free coffee pods for the machine - airport bus on the

- the outdated gym equipment - to have to go home

stayed 4 nights with 2 small kids, the room is big for all of us

location was great. wonderful room with kitchen. amazing breakfast included in price!

there is also laundry room

studio was spacious and equipped with shampoo, hair dryer, ac, kitchenette to make the stay comfortable

they have a 24hr front desk and the included breakfast is good

this is a fine little hotel more hostel like for kids traveling on a budget

the location is centric. they were able to provide an early check in.

great location, friendly staff, nice room with a kitchenette!

my room had a fully kitted out kitchenette which would be great for longer stays

location, near lots of attractions, unlike most hotels in montreal, excellent wifi, and a nice breakfast is included

we quite enjoyed the fact that there were many different breakfast options (although the kitchen is rather small and it does get crowded)

breakfast was juice, coffee and pastry case

breakfast

large comfortable room. good breakfast. great location. super bathroom

kids and grandparents loved the pool

location is excellent. lovely wrap provided for pool area

big deal but both nights of our stay the roof top bar was reserved for private parties

the gym equipment was scarce

the kids (12, 16 years) were sleeping on a sofa, which was not very comfortable

the hotel provides a free laundry room with four each of washers and dryers

off the air con and open the window due to the weather ) if we would have stayed longer, the full kitchen would have been great

the 24/7 free gym and laundry was a really nice touch

clean, with comfy beds (we had 2 queens as i was traveling with my 16- and 12-year old kids)