the poor connection with wifi

good wifi connection

wifi was not consistently working

the wifi went out for a few hours but i expect that is normal in costa

the wifi was weak in our room.

breakfast was comprehensive and prompt

was great, staff fantastic and accommodating, very nice breakfast

breakfast was good decent as usually served at home

we couldn’t take a shower with hot water very bad because we have two kids

balcony plants clean delicious breakfast friendly staff

they setup airport shuttles for me, had a great room with air conditioning, and an excellent breakfast

to address all our needs as a helpful friend - helping us with the dinner take out, doing laundry for us, checking our rental car, helping us with planning our tour, allowing us to use

extremely friendly staff, clean, tasty breakfast.

owner lets you use all the facilities, kitchen laundry garden, as at your home

kids could play a mean game of foosball

we tried to grab breakfast around the hotel and nothing was open

they provided the breakfast at 4 a

breakfast being included was also good

clean room. great shower. close enough to city centre. nice breakfast and lots of free coffee.

decent breakfast

wifi didn't work in the room very well.

weak wifi made it hard to place calls or do much of anything online

did not speak english- which was hard at times because the wifi was not good so i could not translate to them

great wifi, helpful staff and yummy breakfast

i asked for the wifi, she gave me the wrong one, so the first 4-5 hours i didn t have internet

terrible wifi

the wifi worked well enough that i was able to do my proctored remote video covid test with no issues

the wifi was so terrible i felt stressed trying to check into my flight.

nice pool and wifi works good in our first floor room.

wifi was very slow, room was tired.

wifi was off and on in my room but was good as long as i didn't sit at the desk

didn t have wifi signal in our room and had to go outside in the corridor to get signal

eds air con though) pool is good breakfast is alright walmart close by route 1

wifi wasn't working properly

good wifi

the wifi was off-and-on, however not much worse than san jose.

eanliness, comfort, wifi, etc)

wifi was included in the price but it didn't work reliably in the room

there was a fridge and air conditioner for the room as well as tv and wifi

wifi was a little unreliable on the last day.

breakfast is so good and the wifi excelent

tip: wifi was readily available on the grounds but not accessible from our room.

slow wifi at times

unfortunately the wifi barely worked at all

restaurant a little over-priced. wifi can get spotty.

room, very clean, nice friendly staff and owner, clean calm pool, close proximity to town/airport

away from town , nice grounds, garden , pool to enjoy, comfy rooms, pleasant owners

conveniece. chill atmosphere. pool.

pool was just right

we should have stayed longer to enjoy the beautiful pool

the breakfast was very nice and has everything you want including freshly made omelettes

the kids really enjoyed the jungle slide

cheap next day laundry

visit was serene, with the entire spa area to ourselves—a treat enjoyed by both us and the kids

also, the swim up bar was closed when we went, i was told it was being worked on and i was really looking forward to

the room had everything we needed and we loved the swimming pool hot tub area which we basically had to ourselves complete with a water slide

food was great we had dinner and breakfast

amazing friendly staff, and tasty breakfast

rooms are clean and you can make a basic breakfast

the pool area was clean and beautiful, slide was fun too

very handy location, frequent, complimentary shuffle and breakfast

cheerful colours and well laid out with bar and eating tables by pool.

arranged their free shuttle at 6am and even packed us a little to go breakfast

they have a great menu and bar that you can order from poolside while the kids swim, plus a wonderful continental breakfast and free shuttle service in the morning

the gym was nice

personal thermal plunge pool outside room was a relaxing touch

most of the rooms have a small pool in the front patio which gets warm water from the springs

nestled within a vast natural landscape, the thermal pool provided a perfect respite, inviting us to unwind and recharge amidst serene surroundings

elegant rooms carved into the volcanic rock, natural wood accents, miles of trails, amazing pools/spa elements, and a friendly/welcoming owner who is deeply passionate about this project

the view, the river and the pool area

wifi was good speed

gardens, fast wifi, lovely pools, comfortable beds

breakfast and dinner were both amazing, wifi was excellent, several hot springs on the property with different temperatures and always very

excellent food and great service, good wifi everywhere

and toucans excellent hot spring pools available 24h/day a lot of privacy and calmness great breakfast with an opportunity to taste a homemade

shout to byron behind the lobby bar and (i think) marie who had to shepherd everyone in to the restaurants the room was great

fun pool activities also

instead of three kids it shows three adults

there could have been more bar staff.

picked this hotel mainly due to the choice of restaurants and also because it had a big swimming pool, gym and spa

the gym - clean, weights and cardio plus outside space pretty entrance

we felt good was quite pricey and breakfast at $32 pp expensive!

spa and gym excellent

poorly treated by management who failed to address the bug issues in the villa long waits for golf cart especially on the departure day which made travel an

the breakfast buffet could be better as the selection is pretty much the same day to day, so, it does

the room service menu didn t have enough variety.

couldn t be more helpful, our bungalow was great and the quiet pool was exactly what we wanted

pool didn t stay open later

service at breakfast was not good

the staff danny welcomes you with open arms, katherine and the team at the activity pool section high strung energy kevin excellent waiter and william at bar exactly the best

we also had a problem with the wifi in the room and told the staff about this aswell

wifi worked well in room, and lobby, but not at the pool

wifi at the pool area.

the beach and pool were in front, and the view from the restaurant

the restaurant and waitstaff are lovely; we availed ourselves of the free breakfast every morning

the view from the pool and restaurant was amazing and the food was delicious

activities for kids, only a few beach chairs at the beach for the resort, more variety for kids menu at the

the pool too small

chair with broken legs, patio pool was cloudy and dirty, hall lights didn't work, kitchen light missing a bulb, dining light was dim and flickered, and both bathrooms had horrible

lighting was a challenge in the kitchen for food prep and for the bedrooms

great kids activities

pool and proximity to the beach, the workers were so nice and accommodating, loved having a full kitchen in

staff all spoke english there, the breakfast was really great

a small leak in the kitchen sink

the kids have their own shallow pool, and there were two other pools for the adults and families to

amazing property with 3 pools , fitness center and all necessary to enjoy your stay

fly fresh laundry service excellent idea

four seasons thinks about the little things like spf bar at the beach and pool (even if i had my own)

four seasons thinks about the little things like spf bar at the beach and pool (even if i had my own)

the best is that there is a kitchen in the room so you can bring food

very good continental breakfast and especially nice personnel in the kitchen, we got explanation for every food

kitchen was well stocked with almost everything needed to prep your own meals

laundry service for a fee is nice

villa had fully equipped kitchen so we were able to cook few breakfasts and dinners if we were lazy to go out

wifi didn t work at all in the rooms. worked very well st the pool.

comfortable bed; ac; cable tv; dependable wifi; bar refrigerator; hearty breakfast; on-site parking; decent sized bathroom; close to

not very good wifi

only thing i can say is a negative is the wifi is only available in the common areas

finally, i don't normally mention the internet/wifi in hotels because they're normally pretty standard but this place is heaven for someone who

also the wifi was fast and reliable

wifi didn t reach our suite

the wifi it's sometimes bad in the rooms

the room was very comfortable, excellent ac as well as wifi that worked on the beach

wifi could be a bit better, but i didn't need to use it for too much.

the food was delicious for dinner and breakfast

we loved the stone pools as well as the swim up bar pool

breakfast is bespoke a la carte and high quality

dinner was exceptional, and breakfast— which is included—was equally impressive

breakfast was amazing, the views were amazing, room was clean and had everything you needed.