good fast wifi, very comfortable mattress

tv, wifi etc worked great

off the highway, the staff were incredibly nice, helpful, also the rooms are clean, including wifi is offer, and it's quiet

very clean, pool view,

room service breakfast was good and served quickly but was expensive and too much food

near the golf course that we were playing at was great

got a junior suite. perfect for staying with young kids. pool was added bonus.

i like the gym -- small but equipped properly and very clean

kids running around halls late at night being loud screaming also running and very loud and

leominster for a gymnastics meets

breakfast had more variety than expected

breakfast was very good

breakfast was excellent, staff was also

the pool was packed with about 25 kids, but it is a pretty small pool

needless to say, whoever booked rooms aren't too bright, kids on bottom floor

pool too small

very clean and new with nice pool and gym

very clean and new with nice pool and gym

also used the indoor pool

breakfast was included when booking, but did not exist at the motel

no breakfast—cheap policy

there was know breakfast

air conditioning was so noisy no breakfast

wifi did not work on my floor - in the room

wifi was good

access from 495 room overall felt 'new', comfortable bed, usb wall ports, free wifi friendliness of

fitness room was good and the machines were well maintained

room was comfortable and breakfast was great.

they had a laundry room, and there were grocery stores, gas stations, etc

unfortunately, the pool was not open due to maintenance.

nice breakfast, gym and

in our room lol and pool was a little chilly

loved the freedom of a kitchen in the room, being there with my kids during the trying time having an area we can eat dinner and not have to go to a restaurant was

loved the freedom of a kitchen in the room, being there with my kids during the trying time having an area we can eat

a comfortable room, fitness center, on-site kitchen, coffee and breakfast in the lobby, fast free wifi, et

pool was a bit cold for being indoors in the summertime.

bathroom and kitchen facilities were excellent

excellent breakfast

kitchen! beautiful!

sam was there when we checked in and i'm blanking on the lady who helped us with a late check out so that we could complete our business meeting on nearby campus drive, re-pack our

bb court for the kids was a nice idea, pool was good. location for hockey tournament was ideal.

breakfast was phenomenal

the kitchen and the location

spacious suite with full kitchen

breakfast was great

breakfast so so location perfect

breakfast was excellent

breakfast was delicious

loved the gym. the room was luxurious. loved it! will stay again soon!

hotel, staff, and breakfast was all excellent

kids loved making their own waffles

breakfast was great for a family with young kids

breakfast had excellent choices and the fruit cup was delicious

kids had fun in pool and gym

location, cleanliness per friendly, breakfast, gym.

beautiful room and full kitchen was exceptional....feather bed and pillows perfect!!!

it was nice to have a small kitchen and the full size fridge was helpful

clean comfortable room, pool and gym, breakfast

location, cleanliness per friendly, breakfast, gym.

excellent beds. great breakfast. perfect for family with kids.

excellent beds. great breakfast. perfect for family with kids.

excellent breakfast! all freshly prepared, wide variety of items, coffee was great!

great place, clean, excellent breakfast

we didn't have kids with us

of kids running the halls day and night

clean room. comfortable bed. big tv pool. stuff was ok.

it's unfortunate that parents tend to let their kids run wild these days without regard for the other guests

it also has a very nice gym and open social area

atmosphere the staff was amazing especially amanda very homey feel love the food,pool and fitness

the front desk staff about a door that wouldn't open and she said it was broken, asked where the laundry was she said all laundry was out of service

had a mini kitchen, full fridge, microwave and cooktop

kitchen has lots of storage

the staff is friendly and it has a cute little kitchen.

great price for the size of room. loved having the kitchenette.

wifi service not being great couldn t get emails on phone from both my providers even tho it was

air conditioner, wifi

wifi and location

wifi is not very good in the room

helpful staff clean room great parking

great breakfast

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but loud at night

the hotel provided a courtesy shuttle bus to local recommended restaurants in the evening

the kitchen could be cleaner

we took advantage of the gym and the laundry facilities

9) very hot, obviously no a/c.

poor wifi and phone connections

wifi only usable in the lobby

regular housekeeping for the rooms - it was upon request only - and even though they give you a wifi password, the internet didn't work very well in our room

are maps of concord, local guides and a card with the wifi password at the front desk

pool tiny

swimming pool access by appointment

we got put on 3rd floor and knew i had a baby but older kids on 4th floor running the hallway from 5-730pm

little kids were running up and down the hall all night.

fast check-in, pool, breakfast. friendly staff.

kitchen staff were unsmiling, if not unfriendly

the kitchen was poorly equipped, the microwave interior was dirty

comfortable and clean , nice gym and great breakfast!

the pool was available with reservation for social distancing, kids loved it

there is also a lobby bar that is open every night from 5pm to

pool area was clean, with enough space for our large group plus others

very clean, comfy beds and kids loved the pool and breakfast

everything the room, pool, staff and the breakfast was great

very accommodating and accepting of kids being kids.

everything the room, pool, staff and the breakfast was great

and nott have to do the laundry myself

pool misssing

early check in

pet friendly as well no matter how big or small your doggy is all are welcomed

pool not there

the breakfast was great and the breakfast crew was amazing leaving it always stock

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

comfy bed and pull out couch. love having a kitchen. clean and nice staff.

breakfast was not great

breakfast is a typical hotel breakfast

breakfast was good

excellent breakfast. comfy beds. on point decor. helpful staff.

the guys working the breakfast in the morning were great, very quiet throughout the building, the gym is phenomenal, seriously amazing

very good breakfast, a good variety of food

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we’ve

only provided us, 2 adults 2 kids, 1 towel

the restaurant food and bar selection were great! staff was also excellent.

kids and a baby

made bathing kids more challenging

team , a bar mitzvah and they took over the entire parking lot, hotel lobby's, there were hockey kids in the 6th floor club room regularly

gym was great. room was a good size. shower was nice

breakfast was outstanding with three staff members working and keeping the area clean and well

ease of check in, great breakfast, beds and pillows so comfy, good in room coffee, nice bathroom

room looked like it had unfinished renovations as well as the pool was only open for three hours

i made use of the gym and this was a good plus to have when i was unable to sleep very early in the morning

the gym was small but not busy even though hotel was full

early check in

staff was exceptional about early check in

i use this motel when i travel with my dog since they are always welcoming and there is no pet fee, no long hallways to navigate with my dog

water pool, breakfast and evening meals, super comfortable rooms, personable, sensitive staff

breakfast was disappointing - not keen on cake for breakfast

i go to put the kids to bed, and the pull out bed is broken

breakfast

everything was great. breakfast, gym, pool, hottub. room was spacious and very clean.

wifi would not connect to tablet !

i didn't like that i couldn't get wifi on my playstation. and the bathtub was not clean.

the wifi was also difficult to access, but at least we got it going

cookie free wifi the complementary self-serve coffee at the bar nice gym very good quality for the

wifi was intermittent at best, consistently off line

kitchen

kitchen area wasn’t the cleanest

kitchenware even tho it was a kitchenette suite strange smell thinking cleaning product and no

place is like no other with a complete kitchen which save you money on ordering out food

a breakfast room instead of a bar or some dishes and cups in the kitchen

away breakfast was fine, coffee was hot, served with a smile, great compromise for closed dining

property is immaculate, the buffet breakfast to die for, even with an omelet station witch is one of my favorites

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a life guard

made full use of the gym but swimming pool was out of order

the room was much larger than we expected and we loved having the entire kitchen to use

the price was reasonable. the room was great. i enjoyed the kitchen.

should not say free breakfast

fridge microwave and sink in the kitchen

my only fault at all was that there wasn't a stopper for the kitchen or bathroom sinks

was quite clean & had facilities for traveling comfort: microwave, refrigerator, good sink in the kitchen and in the bathroom, plenty of towels

we did not shampoo in the bathroom. one of the machine gym did not work.

hotel was in a great location, was clean, the staff was friendly, breakfast options were fantastic and we liked that you had a pool

pool could of been bigger. maybe a hot tub or sauna.

the staff was friendly, pool was open and everything was clean

wish the pool area was heated

hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in free snow removal from my auto after a winter

oatmeal in our room which was perfect because my boyfriend had work at 6am before the grab and go breakfast even begins

laundry room and fitness room perfect! bravo!

i didn’t like that is only coffee for breakfast and sometimes muffins

laundry facilities is a bit expensive but not terrible

had forgotten breakfast was included, but when we dropped off the key cards at the office, the clerk reminded us

i booked this hotel because breakfast was included in the description but there was no breakfast

ran out of breakfast items, no milk, juice, spoons for cereal… we were told breakfast at 8:00 am, we were

breakfast was abysmal. croissants were rock hard. could hardly pass as a breakfast!

there is a bar that shares the parking lot with a lot of people outside talking and smoking

excellent, clean pool

tiny bar only 4 seats, and my pot pie was so salty like somebody added extra salt on purpose

amenities- gym and pool

the gym had garbage and a random sock on the floor

pool and fitness room

it was a great place to spend the weekend with the kids and just relax

our kids stained the walls and the head of the bed, but we cleaned everything ourselves

a bit crowded for 4 (2 teenage kids). asked for an extra blanket and took 1 hour to get it.

good value for money, pet friendly with no pet fee

domestic argument between two young kids that went on for hours without any intervention from the staff

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

bar and grill were closed

the swimming pool is the major reason we booked this hotel

everything was wonderful atmosphere lounge area pool staff everything awsome

comfortable beds, extremely clean, fabulous pool and shower was soo roomy

wish the pool wasn't under construction and the gym needs updating but they are doing a good job so far on

needs new rugs. pool closed years ago.

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

there was water damage in the wall by the kitchenette with bubbles in the wall

and my room had little kitchenette area/fridge/microwave

i put my adult kids up here not expecting much considering how the rest of my neighborhood looks, i was pleasantly

pool was not available

wish we had known that the pool was going to be closed- it was after memorial day so we assumed it would be open

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not tell me about a 100 security

our view was a nasty pool that was being worked on.

t the staff was great and had it fixed before my return to the room) i got one drink at the bar after dinner and waited and waited and waited to pay

no guest laundry or other facilities other than a gym

the bar was great too

clean, modern decor, good gym

i did not have breakfast; my husband and i had dinner in the bar area.

late check out

not 5 star with no jacuzzi or gym or fancy restaurant...but we didn’t want that

there is no gym on site.

small gym and proper laundry facilities

breakfast was good

great spot with a nice bar attached with great food and service.

love the convenience of location yo everything and my kids love the breakfast

proximity to shopping and colleges. breakfast buffet was bountiful. large dining area.

the bar located at the hotel was cool, had a band friday and saturday

i particularly like that there is a door that separates between the living and kitchen area, and the bedroom

laundry facilities for guests

friendly staff, room was so spacious and clean, and breakfast was tasty (full continental and other tasty bites)

location good bar and bartender is friendly

breakfast was better than most

did not gave more on request, answer was all towels were in laundry

could have been a little better, hear noise of shower, water from next room and lots of kids running down halls

fitness center, indoor pool

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to nothing drying

was perfect… the only thing was that i was hoping for more weight in the fitness room but not a big problem

the pool was fabulous

had a suite so that my parents could stay with my husband and i, and our 2 kids

later breakfast on sunday

the breakfast was very good, and the room had a small kitchen with a large refrigerator

very clean, very confident, breakfast was very good

pool table, pool, breakfast worked well for the kids

to extend breakfast time

there was a nice bar in the lobby

the pool table and bar in the lobby was a great addition and the pool was a good time

ice maker in my room wasn’t working, missing weights ( 20 ,25 lbs ) in the gym

location, gym, shower/bath

location - i can walk to the hospital and medical campus even though they no longer provide free shuttles (but still advertise it on their website)

the hotel updated their website but did not update that they no longer offer free shuttles

they did have their own restaurant but my kids wanted burgers and so we ordered grub hub

no complimentary shuttle within 5 miles either

wifi included. it gets a little expensive paying 4.99$ a day for high speed internet. :( (+)everything was very good, just lacking included wifi and a small frige. (-)if would be nice to have insluded wifi and a small fridge. (-)free wifi sucked (-)breakfast, wifi not free (+)unhappy that there was no free wifi. (-)didn't program room card for the number days not enough linen in room for family of 4 paying for wifi (-) if you wanted wifi you had to pay for it (-)no breakfast. unable to get wifi. community trash not being emptied before overflowing. (+)pets can stay for free. bed was comfortable and there was wifi.

room was dirty nobody doing the room service before im entrance to the room me and my family left never slept there i need a

the bathroom was huge which my dogs appreciated it was clean and the laundry service was

absolutely filthy all around the parking lot

loads of parking

and very good breakfast options

great breakfast too

paying for parking and laundry

heated pool

nice room and the ease. and the laundry facilities

of onsite facilities, restaurant and bar limited food and access

the older woman bar tending was such a nice person and ready to help

complementary breakfast, breakfast options a little pricey for value, wish the bar stayed open later

they even left the bar open late for guests that were attending the wedding (which was the purpose of my

kids were there for a competition and got very little sleep as a result

)❌️ noisy kids at uno's left to their own table with parents who didn't care to quiet them

i have kids of my own and enjoy kids- there was a lack of respect for others going on for sure

restaurant was busy and pool closed when we got back from concert

that we have pool, and the beds are comfortable .

front desk staff and andy at uno bar were efficient and personable.

the pool was really warm and what i like the best was the view and the kitchen in my room

ground floor reception, lounge, breakfast area, business center, laundry and pool are all clean, well maintained and functional

the room was clean and comfortable. great shower and kitchen. staff friendly and helpful.

they didn’t have bacon at breakfast

incredibly clean, great breakfast, great beds, quiet room

the gym was outstanding for a hotel gym

clean modern space comfortable good location gym lobby bar

super friendly front desk staff. big comfy rooms. great gym too. convenient location.

it was a little disappointing that the hotel bar isn’t open late

big spacious gym with towels and water bottles

great location, clean rooms, firm beds, great pool. recycling bins!

nice breakfast included

i didn’t use the fitness center or the pool

clean pool

allowed early check in so we could get ready for a wedding

the price for the square footage and well equipped kitchen was a value.

also i liked that it left like an apartment with the full kitchen

from the staff to the hotel in general, super clean, beautiful, grate room, kids loved the pool, breakfast was

the breakfast was pretty good

the room size and breakfast was great.

location; close to a supermarket, bookstore, restaurant and short drive from things kids can do

gym was good

was disappointed in not knowing the pool had tone booked in advance because of capacity restrictions due to covid

good breakfast. comfortable bed. will be back.

gym equipment broken, treadmill and eliptical out of order

the gym though was surprisingly good, probably the highlight of the stay

clean and live to have food and bar on site

very friendly staff. convenient location. clean comfortable room. nice pool area.

the heated pool and location. available retail, and restaurants close by (walking distance)

the pool area was also awesome for our 5 year old to have fun in

comfortable bed, clean , beautiful pool and gym, firepit

grounds, restaurant, pool and facilities were fantastic

nice staff, nice facilities, pool, gym, outdoor fireplace, nice outdoor sitting and dining area

how there was a bar & coffee shop even though i got there too late to utilize either

serene quiet and friendly staff at bar and reception

room but failed in cleaniness especial when they charge a pet fee and failed to be

i was provided with all kitchen plates, pans , silverware ect. great staff and clean

i was given clean kitchen utensils at check in

full kitchen and friendly staff

know it's not your fault but the grab n go breakfast and pool and hot tub being shut down was shitty