we had the pool (which was heated) all to ourselves on a friday morning, wouldn’t been even better if there

staff breakfast help was sweet and kind

breakfast was great and so were the staff

everything. the breakfast was exceptional and the whole hotel was clean.

breakfast wasn’t fully stocked . oatmeal gone :(

breakfast

breakfast was awesome.

they could use a updated kitchen the breakfast didn't have much of a variety i would have liked some bacon, sausage or ham at least but

great atmosphere, location, accomodations, and with morning breakfast

was close to where we had to go the next day -- close to eating establishment with good food -- breakfast was all starches and sugars no proteins or fruit - juice was good and coffee

the amenities advertised were not available, neither indoor or outdoor pool, fitness center, breakfast

the breakfast was fine but i was expecting eggs on sunday morning and there was only biscuits and gravy

plus pool was closed and fitness room

plus pool was closed and fitness room

the pool was freezing the breakfast was okay but nothing great the fitness area sucks

the pool was freezing and ice make on second floor was broken

i really appreciated the staff gave us early check in as we were exhausted from our travel

high pet fee

breakfast was good

hotel very up dated and clean. staff was awesome at check in. great hot breakfast.

my favorite thing was the heated pool

they didn't serve any type of breakfast, so i can't speak on that

no eggs not really a continental breakfast like most hotels3

pool was clean but pool shower was broken and could use an update.

not eat the breakfast, but area was clean and neat

the pool was very refreshing and clean

kids loved the free soda machine in the lobby

convenient location and the kids had a blast in the pool. food was really good.

pool area was clean and had a fresh smell

convenient location and the kids had a blast in the pool. food was really good.

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

cleanliness. having a kitchenette in the room was awesome.

info and requested pet friendly room; was told no problem - then was not available at check-in; front desk clerk

pet fee is

the property is very clean, has kitchen that you can cook,everything was perfect

trashy nothing works no phones sinks leak no breakfast wifi doesn t work, all in all charging way to much for

no towels at the pool, pool bathroom out of order

pool was too cold.

pool

no hot tub, just a pool, and air conditioner was noisy

pool too

no hot tub. the pool was very cold. had handicap room because regular room wasn't clean.

the pool was too small

no out door pool

the pool is small that's all. oh and no hair dryer.

location indoor pool

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

size of room . location / near work laundry available

price and early check in.

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

fact that laundry dispensers were empty and it said no refund but tell you it was empty

heated pool was a little too cold and could have used a paint job, but we are so grateful that they had it

a full breakfast selection.

the swimming pool was locked and

wish they had more breakfast like hot breakfast

like, maybe just the parking lot holes lol but even then it bad and not a lot of choices for breakfast, but you can tell there are slowly upgrading the hotel

breakfast was good

husband is a big breakfast eater, so he would have liked to have seen more food options

no real breakfast

staff was responsive and friendly. breakfast buffet was kept well stocked. nice fitness room.

to covid the pool and the continental breakfast were not available, which is totally understandable

great breakfast

the pool seemed to have too much chlorine.

pool was cold, hot tub was perfect but that was definitely not a heated pool i've been to other

pool and pool area was clean and

breakfast selection of milk they need to add a pitcher of almond or soy milk unsweetened for guest

the bathroom had been remodeled(very nice!!) the pool was nice for the kids:) thank you!

guest having kids run on 3rd floor at night yelling and banging in my door

room was super clean, they had breakfast , and elevator access for the higher levels

oj it was good, but your coffee just like the casino

they had biscuits and gravy and eggs which made my kids and husband happy

breakfast could offer some type of sweet roll or donut. overall set up could be more appealing.

the selection of the breakfast was very minimal.

breakfast was adequate.

was promised a breakfast when i booked the reservation

breakfast was boring.

rooms were spacious with a full kitchen!

price, location, we were on first floor, free laundry, full size kitchen, free internet

the walls in bathroom and kitchen very dirty

liked the size of the room and if i was staying for longer the full kitchen would have been nice to have

price, location, we were on first floor, free laundry, full size kitchen, free internet

great room, pet friendly, pool

nice new spacious rooms, clean and comfortable. breakfast was really extensive, lots of choices.

pool was a little chilly.

the breakfast area was always clean and so was the gym

breakfast was awesome

great little kitchen

the kitchen with its supplies was so helpful

only one ice machine in the building. breakfast was not good, very few options

breakfast was great

really liked the breakfast bar

there was a nice variety for breakfast

yummy breakfast and the room was fun and very comfortable.

room was great! nice selection of food for breakfast.

breakfast was great waffles and oatmeal and had gluten and dairy free option as well

all day coffee bar and complimentary breakfast

pool was tiny and cold

location was excellent for our trip. breakfast was very nice.

simple breakfast, but good.

pool was very small and the role around the pool needs to be replaced

great breakfast too

my niece went to swim her grandma said the people in the pool were making out

wish the pool was open

pool was nice, but could of been a little warmer.

breakfast was excellent and clean plenty to choose from

breakfast was nice and the coffee good

nice swimming pool that led out to patio w/bbq pit

pool was chilly, kids didnt want to swim because it was too cold.

the free breakfast was not bad

liked the indoor pool

easy to get to off the highway, very nice room, and breakfast was great!!

room i got shared a wall with the gym on the first floor

the washer and dryer were not in a laundry room, just in the hallway

close to casino

the pool was small.

short walk to ameristar casino. close to historic downtown area. decent breakfast.

excellant breakfast

very clean environment. great breakfast!

great hotel! very updated facilities. clean pool.

pool was not working, poor signage at entrance, traffic noise from interstate at night made it hard

good breakfast

proximity to old town st charles, breakfast was wonderful

was packed, rules not enforced, kids playing with life preservers and ropes in the water, running/screaming/pushing, over capacity

amazing they made us feel so welcome and acted like we were the only ones there they treated my kids ( 1 and 3) like they were family super sweet and very pleasant can wait to go

location fitness facilities staff beds

great breakfast that was included in our room price

, fitness room is easily acceptable, nice lobby area for meeting and hanging out to relax

hotel was in an excellent location, was very clean and the breakfast the next morning was good

very clean and safe. they also provide bottle water and breakfast was great.

breakfast wasn?t the best

bed was amazing, full breakfast!

feel like the spa was overpriced compared to normal spa prices

the hours on the pool could be extended to 10:00 p.m. 7:00 p.m. is way too early.

the rooms are very spacious and the views were amazing

i love the outdoor pool!!!!

the rooms are spacious and clean and the casino and the spa was nice

warm and clean pool

the pool and hot tub were clean

the location was very close to my sons resident. it was nice and clean. the breakfast was great

breakfast was wonderful, hot and plenty!

we like the large room with a full kitchen.

breakfast was excellent....bed very comfortable. room overall was great.

young kids running and making noise in hallway on our floor 3 @ 11:30pm saturday night

doors through the hallway slammed all night by kids

location, room arrangement, cleanliness, great breakfast. helpful staff.

) there were many different options for a hot breakfast

nice having a full kitchen in your room

pool could have been bigger. wish they had a jacuzzi and room service.

small pool

quiet and wonderful selection of breakfast foods

great breakfast!

was super comfy and the heated pool felt amazing after coming in from the 5 degree weather

breakfast was fine; location, parking and indoor pool were all great for our use.

room is very clean. the breakfast is very good.

clean tall ceiling breakfast hot water with a bathroom fan that really worked

i had to get my room changed because there were a bunch of kids running above me

it served the purpose for cereal for the kids before hitting the road

no breakfast included pool was closed

the pool was shut down

the pool was clean and felt very safe

pool was closed for repairs.

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

and are very responsive and pleasant, but it appears they regularly have to contend with rowdy kids and the complaints that they engender

always clean and nice staff with a nice breakfast

coffee at breakfast was awful

the hotel was great. so pretty. staff was great. breakfast included is wonderful!!!

my older kids had a blast in the pool with my husband while i put the little one to bed

breakfast was good

hotel was clean, staff was exceptional, pool area and breakfast were great.

very helpful staff, nice gym, clean rooms, calm and silent

clean, comfortable, convenient with laundry facilities

the gym was very clean and had a great selection of equipment

the in house bar is also a nice addition that we enjoy

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

the full kitchen in the room, as well as the staff and breakfast in the morning.

kitchen and price

like breakfast loved to smoke sausage

sad the pool wasn't open and that we couldn't have the hot breakfast but that was due to covid.

room had two televisions in it, in addition to a very nice kitchen, which was stocked with basic kitchenware

com site i thought i was booking a room with a spa tub only to find it was a traditional room, so i was a bit let down that the room wasn’t the

the breakfast was exceptional

just wished the pool/jacuzzi area stayed open a bit longer but it was all very nice

the kickback happy hour and breakfast

great free food and drink options, lovely pool, and good gym. very helpful staff

everything breakfast

that saved us a bunch of money and time on breakfast when you are a party of 6 traveling with 4 kids

the breakfast and the coffee

good room size, great breakfast

the breakfast was good but could be better. the kids was disappointed that there was no waffles

lady at the front desk was nice and there was plenty of room for the kids in the queen suite

been staying there for almost 5 years now for our quaterly visits with our grandkids

the breakfast was good and the server was on top of making sure the food was full and checking with you

location is great for my visits to my daughter and the desk clerk allowed us late check out so we could spend more time

very clean, bright, great staff and breakfast, very kind and helpful

we stayed in the single bed room with 2 kids and was more then enough room

breakfast is awesome

the pool area is nice as well and kept clean

hot breakfast, nice room with full kitchen and large clean bathroom.

pool was down. but then it was a tornado on the other side of town. i was safe.