wish there was a pool!

very quiet and has good breakfast.

breakfast no plant based milk

the whole place was clean and comfortable. loved the gluten free options for breakfast!

a plus: several ev chargers on site

breakfast was exceptionally good

breakfast was great. staff is so friendly.

also appreciated the guest laundry

friendly staff, very good laundry machine area

we needed an early check in and they were understanding and respectful of our situation

it was a horrible experience people were arguing at the location. my kids and i could not sleep.

great breakfast

you can hear every noise and i had kids up stairs that where jumping all on the floor

buffet breakfast was okay, but not quite as good as the comfort inn in seekonk, ma and syracuse, ny

staff was welcoming and helpful with my early check in request

breakfast was excellent

breakfast was wonderful. great variety. clean. check in staff was helpful and patient

room was clean and comfy breakfast was very good small gym but just enough small fridge in room

breakfast was great

they offer breakfast which was delicious and a great way to start my traveling journey

the pool was out of service

an the pool was being renovated

wish the pool was available

for in a hotel -- microwave, refrigerator, free breakfast, free parking, workout facility, and pool

false advertising, no pool

the hotel had their own bar which was convenient

finally a nice higher standard hotel in worcester. nice rooms and great gym.

no list of the facilities available and hours (gym etc) no menu and hours for breakfast

it was a little disappointing that the hotel bar isn’t open late

easy-to-use laundry facilities

incredibly clean, great breakfast, great beds, quiet room

the room was clean and comfortable. great shower and kitchen. staff friendly and helpful.

there were a lot of amenities (pool, gym, computers), but we didn't use them

fact that pool was shut and gym but ...... covid times health more important

finally my husband went to use laundry services which were listed as an amenity when i booked and he was informed there was no

it was comfortable clean and i loved the scenery...really had a good time at the pool.

it was very quiet and clean plus the hot tub and pool were exceptional

garage- my kids witnessed drug use. no fault of the hotel but just to be aware

noise all night in halls kids until 5 am police etc wedding

the staff is always pleasant, the rooms are clean and the pool area is great

location for mcphs visitors, feels new, very clean, very comfortable, nice bar next to

checkin nice gym bar lounge friendly accommodating front desk and space attendants nice

they even left the bar open late for guests that were attending the wedding (which was the purpose of my

of onsite facilities, restaurant and bar limited food and access

noisy at night. kids above us. called to complain 2 times. didn’t help much.

great breakfast too

pool was a hit with the kids

the hotel and rooms were clean and ambient. i loved the gym and the pool.

my little kids said it smelled like urine

breakfast was good

there was no pool, so i probably wouldn't come with kids, but it was perfect for a couples getaway

location - i can walk to the hospital and medical campus even though they no longer provide free shuttles (but still advertise it on their website)

the hotel updated their website but did not update that they no longer offer free shuttles

they did have their own restaurant but my kids wanted burgers and so we ordered grub hub

location, gym, shower/bath

gave the kids something to do since the pool and the basketball court was being

amazing breakfast

the evening bar was a nice touch

breakfast was varied and i had something different each day of my stay

the pool was closed so the kids were disappointed

wanted to hit the maple hill disc golf course, and most hotels are half an hour away

we had a drink after dinner at the bar and the bartender was also friendly

was a lot of noise with kids running up and down the hall until about 2 am while my 1 1/2 year old daughter try

swimming pool is great.

pool and hot tub

nice size breakfast area, staff

pool and gym were clean and well-maintained

clean comfortable room, friendly staff, nice breakfast

indoor pool and spa appeared dirty.

clean comfortable room, friendly staff, hot tub was nice, nice sit down breakfast , quiet night

late check out

not 5 star with no jacuzzi or gym or fancy restaurant...but we didn’t want that

there is no gym on site.

small gym and proper laundry facilities

breakfast bagels and cream cheese, juices, coffee, pastries, toast and jelly, fruit , cereal a

breakfast room only had two tables in it and the breakfast was marginal

the disinfectant smell in the breakfast area.

not much of a selection for breakfast

i was allowed an early check in and it's in a great location

loved having the pool

pool was very clean and they provided pool towels

i liked being right next to the pool, and all the staff was super friendly

the pool was refreshing, and the price was very reasonable

the pool was beautiful! everything was great

wifi was terrible - didn't work

staff wifi cut out

breakfast not good . quality of food fair to poor wifi was very bad ! very unhappy

couldn't connect to wifi

good heated indoor pool, also good gym

we did not get to the pool or the gym but felt really great about it all

i love the gym and the free breakfast

clean and breakfast

there’s also a business area, free wifi, gym and a pool

everything was new n neat . i loved the pool and the gym was great. breakfast was great.

breakfast needs some help, but other than that everything was perfect

breakfast was perfectly adequate, including eggs, fruit, waffles, etc

also they had a pool that made it even better

pool was very clean

member places are always clean, the pillows are comfortable the bed is comfortable and it has breakfast in the morning

they had pretty decent cable tv and free wifi, but no way to log into your netflix or disney apps on the tv

location, wifi, quiet

no wifi

wifi spotty in out hotel room

wifi was spotty

i don't use cooking facilities it's nice they have them available; i use the fitness center; laundry facility is convenient; and wi-fi service worked ok

breakfast and no services

even though i don't use cooking facilities it's nice they have them available; i use the fitness center; laundry facility is convenient; and wi-fi service worked ok

good convenient laundry and working stove/oven!

hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in free snow removal from my auto after a winter

wifi in the room, terrible presentation for breakfast, road construction workers who were staying

the wifi wasn't very reliable but that's a minor point as we were out most days.

the beds were comfortable and the tv and wifi worked

wifi

the wifi is garbage ud83dudeae

wish the pool area was heated

the bed was very comfortable and i liked the pool and breakfast included

breakfast was awesome and andrea was outstanding

friendly staff, great location, nice, clean, comfortable rooms, great breakfast

breakfast was really busy and there was not quite enough seats so we had to take our plates back to

should not say free breakfast

breakfast wasn't the best

kitchen sink's water had been shut off, but it was a quick fix

not a real breakfast included just coffee and oat bars

could see their desk , laundry room and fans from lobby

we requested a late check out and they accommodated that for us by giving us an extra hour and a half to pack our

no real breakfast but all else fine

a breakfast room instead of a bar or some dishes and cups in the kitchen

kitchen is great with a full size oven and the space in the room was great definitely recommend for

kitchenette was very nice but since you have to go to the front desk and ask for everything, it

only small issue was the wifi going in and out at times

free wifi no password needed the place was great

the wifi connection is very good

the free wifi was the best at a hotel/motel i've ever had

the wifi speeds were incredible, and the heating was perfect

cookie free wifi the complementary self-serve coffee at the bar nice gym very good quality for the

wifi was intermittent at best, consistently off line

clean and comfortable beds, included wifi, and quiet room

the wifi was also difficult to access, but at least we got it going

wifi in room was sub-par. all else was very good.

gym was great. room was a good size. shower was nice

cheap stay breakfast

value, no breakfast, fridge did not work . hotel is hidden in the woods behind a big truck stop.

the vending machines were outdated and the breakfast was nothing but a snack bar.

the staff was friendly and took care of issues quickly there could be more choices for breakfast

bring my dirty ones down what do you have housekeeping for and asked for more bananas was told breakfast was over and there wasnt anymore i guess too bad for

we we're able to enjoy the pool area with our grandchildren, that we we're there to visit

good location for me since i was looking for a kitchen/cooking area

i loved that i got to book both the fitness room and swimming pool for personal use without having to use the mask

room was clean and perfect with kitchen

those who are long term stay guests like us, not enough kitchen utensils

had pool, fitness room and laundry

very clean, comfy beds and kids loved the pool and breakfast

gym was well equipped and convenient

everything the room, pool, staff and the breakfast was great

the hot breakfast was awesome, many different choices and everything was kept filled

comfortable and clean , nice gym and great breakfast!

my kids loved the swimming pool, i got to work out

how private it is i traveled for work and when i needed to study it was nice and peaceful the gym is great too as well as the

new hotel with a fantastic indoor pool area and gym, and a few small items which are part of any new hotel breaking in

staffed at all after 10 pm saturday night and i had to call police to halt vandalism and noise of kids in hallways past 11 pm

swimming pool access by appointment

pool tiny

hockey kids staying there were running around the halls yelling & banging on doors

apex center in areea is a draw for kids so hotel has lots of families

breakfast was above average. coffee was hot great.

wifi and location

air conditioner, wifi

wifi service not being great couldn t get emails on phone from both my providers even tho it was

wifi is not very good in the room

when we finally after 5 days had room service we housekeeping left now there was a broken towel rack, tub stopper removed from tub

pool, restaurant, a gorgeous breakfast, and lovely rooms

to much chlorine in the pool, or post a sign when the chlorine was added, did bother the kids eyes the next morning

airport shuttle would help

the lounge area is cozy the facility does seem clean like the gym, pool bathroom clean

kids jumping into the hot tub left and right

not to many options for breakfast

microwave kitchen burners and fridge

laundry availability, friendly, helpful staff.

stay really shouldn't be able to claim that they serve breakfast as one of their amenities granola bar and coffee is not breakfast

great price for the size of room. loved having the kitchenette.

i was disappointed about the pool being closed

my kids were very disappointed and gagging on smoke and wanted too leave, they have never turned down

it's unfortunate that parents tend to let their kids run wild these days without regard for the other guests

it also has a very nice gym and open social area

friendly personel and phantastic gym

i like the continental breakfast

the staff were friendly, the room was clean and comfortable, and the breakfast was amazing!

great staff, very clean and comfortable room, nice breakfast. would happily stay there again.

kitchen needs bigger trash can

bb court for the kids was a nice idea, pool was good. location for hockey tournament was ideal.