no pool or breakfast, due to covid unavilability and no discounted price to account for this

closed down the pool which is the reason we picked there

help, breakfast, laundry facilities and comfort and the bed were wonderful and comfortable

clean, great breakfast

so bright and clean the breakfast lady is a hoot!

room ended up being next to people with rowdy kids

the only breakfast meat was sausage. i don’t eat sausage.

had a wonderful breakfast! very clean and quiet

the rooms were clean and the breakfast was amazing

at checkin charged me extra because i booked for 1 by accident and i had 4 kids(room sleeps 6)

the continental breakfast was very good

breakfast was good and well stocked

breakfast was great, especially the waffle-making for kids

pool & hot tub was great

it was reasonably priced, and clean. the breakfast was nice.

no pet fees clean

i did not access wifi or free breakfast just got coffee to go

no wifi in my room.

charm of old world hospitality, great wifi, great tv reception all hd, 5pm popcorn, 8 pm cookies, great lounge area and screened porches

wifi worked well

the front deck areas and fitness center

the games and breakfast was a delight

clean, comfortable, good value, great breakfast, friendly

have liked coffee pot and micorowave in room instead of having to go downstairs, breakfast was

the only complaint i could come up with is not a lot of seating to eat breakfast.

breakfast area was clean and well maintained

breakfast, pool, gym, and onsite laundry overall quality of the room.

loved the shower and toiletries. appreciate the individual plate breakfast

the pool was on the smaller side.

the breakfast staff who were super pleasant and accommodating, and the gym.

breakfast was ok

clean-new-nice breakfast-close to everything in the medical corridor.

the indoor pool

first floor, spacious room, plenty of pillows, pool, and fitness room.

the pool could of been a little warmer but the grandkids didn't seem too mind too much

the breakfast was good, and the area was clean. the staff was friendly and helpful.

the breakfast was quite good and the room was spacious and well-equipped

breakfast was decent for a freebie. staff was super friendly. hotel appeared new.

the room was really nice! good size, great bed, cute little kitchenette.

breakfast area was so nice, but they were out of quite a few things and people had to keep asking

breakfast is not free, as advertised

could of had the bar open just a little later

rooms were nice i loved that there was a bar and restaurant attached and the staff was nice and pretty much just did there

the breakfast and ability to late check out were nice.

we did not use the gym or pool as we didn't have time but both looked great

pool was cold

pool

very quite, pet and children friendly, free breakfast, free parking, color tv, pool

great breakfast bar. hot eggs and sausage and waffles not to mention a lot of other items

will visit again. even with just juice and muffins for breakfast, was still an enjoyment.

bed was comfortable breakfast good staff nice

they did have a pool, hot tub downstairs so it wasn't a huge deal though

too much chemicals in pool

breakfast food was delicious

and the pool and hot tub was clean and very nice

breakfast was great enjoyed pool and hot tub

did not stay for breakfast.

amazing staff and great breakfast. comfortable beds.

room was big and clean the entrance and the breakfast room are very nice

the breakfast times could have been a little bit longer but overall can t complain

loved the staff, cleanliness, and the free breakfast. would definitely stay there again.

pool was nice and warm for the kids

i have a lot of kids with me who can be a handful, and the staff was kind and always smiling

there is a washer and dryer on site and first time users get a free load of laundry cleaned once you download the app

breakfast , cleanliness, kids loved the pool

breakfast was basically breakfast food variety

room had the smell of a stinking kitchen and was not aired out

the bathroom and kitchen were spotless!!!

nice kitchenette with electric range ,cabinets,huge fridge

i liked that the hotel had a small kitchen in the room and it room was recently renovated.

hot water and kitchen

breakfast was great! staff friendly and helpful

breakfast was delicious,all anyone could ask for

it didn't have a full bar , the shower head was broken

we were able to get a late check out and housekeeping never bothered us

an indoor pool and hot tub would have been nice.

breakfast was nothing special

breakfast was good and dinning area was clean

however the fitness room was very dirty

no hot breakfast because of covid!

was one area could use improvement: the breakfast selection

the breakfast was too early, a short time and it should be served at least until 9:30 am.

nice and clean place, great location, great tv channels, superb breakfast, friendly hostess… will definitely stay again with no hesitation

breakfast was limited but otherwise then that our stay was great.

couldn’t stay for breakfast but the space looked welcoming

good breakfast, good locations

the staff was very nice and the spa was lovely. also the breakfast was good.

great location, clean newer vibe good breakfast nice room

was extremely friendly, breakfast was excellent

location and breakfast options.

the room was very nice, the hot tub was relaxing, and the breakfast area was wonderful

room needs updated wifi extremely slow

wifi is very very shotty, likes to cut out after a certain period of time

at least there was wifi...

i was given a wifi code at check in but couldn t even add the hotel network

things going on and people walking in and out of the rooms all night long hanging out in the parking lot drinking and being loud late also house keeper knocking on door and

whirlpool tub was great!

there were never any clean bath towels so we used pool towels to use after showering

i liked the pool and the workout room

the gym and pool was great

we got in a little before 10pm and we're very happy to hear the heated pool and hot tub were open until midnight

location, gym was really nice and well equipped.

everything...pool needs a little cleaning from the weekend but great

the money and amenities, it would have been nicer to utilize the breakfast bar every morning and the pool; however due to covid-19, it would have been a nightmare distancing

stay was great, good complimentary breakfast and the best part was probably lots of towels and late checkout

breakfast was good

it’s safe to say my kids and i kept our socks on the whole time and all of our stuff in our suitcases

that was gym was closed

breakfast eggs were gross

booked cause thought kids basketball team staying there

price, good front desk personnel-friendly, helpful, professional; clean facility, good breakfast bar

clean, nice room with kitchen, beds and linens nice

the grab and go breakfast leaves a lot to be desired, but for the price i wont complain.

beds were comfortable. loved that it had a full kitchen.

we made use of the complete kitchen

breakfast included was a grab and go with coffee and breakfast bars and not a real breakfast like

housing keeping is lacking it could have been better if the room was spray with air frishner and wifi was very poor but other than that everything went well the staffs are very

wifi was available.

there were roaches in our room

the wifi was very weak and the tv was not available or fixed in time during my stay

the wifi was hard to reach some times

christine and kathy in the bar and restaurant were super helpful

there was a bar and restaurant included in the building

would have used the bar had it been open sunday and assumed it would not be open monday so went elsewhere

one staff in the bar area was not very friendly, actually rude

the restaurant/pool/gym/ and updated facilities

we didn't make it to breakfast because the kids stayed up way to late, but the set up i saw had a great variety

the chlorine in pool was very strong. damaged my kids hair

the layout of the room and the temperature of the pool was great

was not ready at 3:00pm i was told to come back in 30 minutes pool was not in service neither was exercise room although it's advertised as amenities

the pool was great

tru hotel was excellent for traveling with kids

was kids playing hockey in the hallway at 10:30pm at night and hit our door the breakfast wasn’t that

the kids enjoyed playing board games down in the lobby while eating breakfast

the atmosphere in general and the pool was great for the kids

it's awesome that they have more amenities than just a pool and gym

the pool was open and i love the rooms

there was a full kitchen in there

everything was great loved the stay and the one family at the pool rule was pretty great to!!

there was no pool

the staff was pleasant and helpful. i enjoyed the pool.

had a handicap friend and he couldn't get up to the breakfast because it was not handicap acciable

the smell of the hotel breakfast was not diabetic friendly at all

limited choices of breakfast but excellent for the price

continental breakfast was pretty poor- not even real cream for coffee or a quick donut or danish- make your own

breakfast was good and hotel secluded

staff. breakfast and a comfy atmosphere

was a full kitchen and living room with a fire place, also our own personal balcony

big amount space that kitchen

bed was comfy room was huge breakfast staff was amazing the breakfast was really good

the room with a kitchen

pool was way too salty, even had residue on bottom

would have been nice to know ahead of time the pool wasnt operational

i like the breakfast and the room i had although i wanted it to be in a higher floor.

the bed was comfortable, i loved the kitchen and pool area.

the pool was in good shape, it was freezing

was as stated, breakfast was always before 6 so made convenient for earlier birds

husband's a truck driver so there is plenty of parking for him to park his truck a room was clean and the bed was very

the laundry facility at the motel was great, just what we needed at that point in our trip

the lobby, bar, pool and room was very clean and the staff was friendly and very helpful with directions and

pool and hot tub was closed

i like best western and bw in my town has a full gym

okay size pool, friendly staff, okay beds.

it was clean, the breakfast was great and it was very quiet

the gym was nice.

in, but no, only name and id, the food was really good and also the staff from restaurant and bar was nice, i'll definitely will come back

we got zero sleep the one night we were there ahead of a gymnastics meet at 7am the next morning

rooftop bar was spectacular

the rooftop bar is fantastic

didn’t like the pool guy that came in to access to leave out of the pool when we didn’t notice that it was almost

because of covid we didn't get to experience the fitness center, pool, or breakfast buffet

was too much commotion around all night long so it was hard to get a good rest for us and the kids

they have a pool and a warm lounging are for business or pleasure

breakfast was okay, and my kids loved what they offered

need to provide hand soap for the sink as well as additional soap bar for the shower

also, great gym and bar on the upper level floor

had a great view of the tincaps stadium and was lucky enough to be on the same floor as rooftop bar in case i was interested in a quick drink

loved the rooftop bar amazing sunsets

breakfast was good, nice variety and very clean. shower was great and bed very comfortable.

clean room, nice staff and good breakfast as well

pool wasn't heated

updated and clean rooms, healthy options for breakfast!

hotel and room design made it easy to get to breakfast, and to come and go without a huge effort

pool and great breakfast.

pool was clean and staff was very polite and helpful

the pool size could be bigger.

breakfast was very lacking, very disappointed with that

we loved everything, the room, the view, and the pool.

took the kids for a night away, and they loved the pool, and the room

pretty ridiculous on top of the room rate especially since you obviously don't clean anyways lol, kids make far many more messes than a cat and for your staff to have such an attitude and reply

clean, full kitchen, two bathrooms two bedrooms and pull out nice fireplace in room

i didn’t want my kids to see, so i took shade off, light bulb broke, so i went to front desk

the staff and the hot breakfast

decent breakfast

in the pool area for the jacuzzi timer would be nice

pretty good breakfasts

care for the pet fee that i was not made aware of until after booking and when we checked in the pet fee of $75

clean, good location, with fitness center!

the pool was open and clean.

booked for complimentary breakfast and on site bar

maintenance issues. leaking faucets. bar soap instead of body wash.

the beds are comfortable, the room is large, the bar and food is nice.

love the breakfast and appreciate the clean environment and atmosphere!!

multi-room suite with full kitchenette; great value and great location with easy access to many dining establishments and a

i wasn't told at the time of check-in what time breakfast is served or what the check-out time is for the next day, so i had to call the front desk

elevator fan is failing (loud); the room clearly was not cleaned well- dirty doors, tub and kitchen- others hairs and fingerprints on everything

breakfast bar was not maintained throughout the morning

clean and close to the highway. also had ample parking for trucks.

the girl working the breakfast on saturday 3/28 was doing a great job even though the customers were rude

we kept forgetting to grab stuff and he was super patient with us, kids had fun talking to him

pool was warm, breakfast was good

could hear the kids above running non stop

had to request hair dryer from front desk (along with box of kitchen supplies)

we fully appreciated the kitchen options

no breakfast

the breakfast offering was minor but again we had planned for that situation

there was only coffee for breakfast, no muffins or bagels .

they were remodeling the lobby and breakfast area

also, the room has a nice kitchen that you can cook and save money

full kitchen, cleanliness, free laundry, awesome gym, and quiet privacy!

are doing a remodel so there was no breakfast and due to pandemic the gym and the pool were

the staff are helpful, and the kitchen staff work really hard to keep the area clean and stocked during really busy mornings