wifi and the facilities worked very

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

the kids enjoyed the swimming pool and the food was good quality

pool

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

pool is not heated

the water being cold, the pool is very clean and a good size

have a nice good looking pool but we didn't use it

the pool is great and the breakfast is really good

pical

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

impeccably clean room and swimming pool

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

the swimming pool and the hot tube

very kind and friendly staff, large pool

it is open), flexible check-in

and they only entirely uncovered to pool for one single day during our stay

need more variety on the breakfast buffet.

we also used the spa and we lovet it

laundry facility across the street

com it looks like the breakfast is a big part of the hotel, but when we went down for breakfast they informed us you have

clean comfortable beds, very good breakfast

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

staff, design, attention to details, adults only, food and beverage quality etc etc etc

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

it has a pool and a jacuzzi on the rooftop

all spa products in the bathrooms, which i like because they are high quality and this is better for

fact that the water in the pool was not warm enough

nice, cozy and clean, parking lot & pool

the pool was dirty

nice, cozy and clean, parking lot & pool

quiete, nice garden with pool, we also liked the patio with dining area

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

the rooftop restaurant and bar were excellent amenities

bar with fireplace was also nice, service in the restaurant - perfect

the woman at reception was warm, welcoming and they offered valet parking

even though there is valet parking, you can create a traffic jam in just one minute

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the pool was cool all the time

el spa y los paisajes

a common issue with people using iphone which i believe seems strange because it worked at the pool

no sauna, no swimming pool for adults

no elevators for baggae or valet parking services

the process to get the pool towels was a overcomplicated, they could probably make it simpler.

the view is really nice and the pool was very relaxing. there where no people, though.

perhaps cause we were sat at the pool level on the ground floor and despite we were keen to tip the waiter

of stairs from the parking lot to the all the rooms makes it unbearable for elders and the physical challenged

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

the service was great as were the bar and restaurant

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

were friendly at check-in, wifi worked great, shower was hot, good location near town centre and very near bus station

beautiful views and the pool was great for a family with children

didn't like that we couldn't use the pool after 9 pm

rooms are situated by a pool and other people partied late at night

we did not have breakfast

the rooms are very cozy and the view from the pool is amazing!

2) wifi speed was sometimes a little slow but it s probably the same across all valle de bravo

i am there during covid so only 2 other people were there at the same time so the wifi was very strong, it was quite and there was plenty of hot water

at times, wifi was very weak, especially in certain parts of the building.

strong wifi

wifi strong signal for online meetings

pool area and friendly personal

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

facilities, pool, etx

cold pool

the hotel had a wonderful restaurant and spa as well

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

the rooms were spotless and the pool was relaxing

no wifi at room

wifi wasn t working well

noisy bedroom, no wifi, uncomfortable bed

no wifi in the room so plenty of time to be alone with your thoughts while enjoying a private pool,

a pool in the hotel room was wonderful

very nice garden and good play area for small kids < 5 years.

facilities, warm pool, kind people and nice rooms, although not the very best food but you can go a lot of good

and pool service was not good

room service included anything in the restaurant menu and coctails

the heated swimming pool and excellent fitness center

was great, the staff at the restaurants, reception and spa were amazing

was very comfortable, great water pressure in the shower, food was excellent, spa services were excellent and easy to get an appointment

the rooms are a bit far away from the amenities. that the spa had an additional fee.

we booked a golf course view room and got a totally different dull one with no views at all.

pool golf course

the breakfast is good but the coffee was some

they have off-street parking and a decent breakfast

rooms were smaller than expected. they charge breakfast for children.

breakfast is very good and the location is excellent

it had a good location, and a very nice breakfast included.

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

wifi is not good

the wifi was also very bad

the room service, they disconected all electrical systems tv.

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

plus there's room service for both food and alcoholic drinks

clean with good wifi and good breakfast

wifi quite slow once inside the second floor room

save parking deck inside the hotel building good wifi

extremely slow wifi

the wifi worked well

yes breakfast was good good service the beds were clean comfortable

breakfast is just fine

the rooms where so. big the breakfast yis good

big beds, nice bathroom, close to the airport, parking.

large comfortable bed, good-sized room. convenient car parking.

inside gardens are well maintained and a nice idea i managed to have a zoom meeting with their wifi

the breakfast was not good

gym it is not internet and not busy line the phone in room

change several times from suits for diferents reason, there was no remote, there was no menu for room service, there was no phone and mede me move to front desk for my complain

absolut 10, a refrigerator will be nice, because for a relax time is boring asking for ice to the room service or go down to the bar to buy it

was super clean and late check out as well

good breakfast and friendly service

the breakfast and the attention of the receptionist in chief were fine.

i would say just breakfast

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

the room is spacious and breakfast is tasty

breakfast was delicious with many options

the hotel has some bad reviews about cleanliness, rude staff, loud parties, horrible breakfast

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

breakfast could be

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

breakfast could include more fresh products or eggs.

is not many different option for breakfast but if you ask them they are trying to prepare what you request

breakfast was supper well served, presented and delicious. employees were more than helpful

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

fruits at breakfast was the highlight of this staying

breakfast

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

everyone was very nice and helpfully breakfast was delicious

the hot food available at the breakfast could have been hotter

the staff were amazing and the breakfast was pretty good, the room was clean.

the bar was very nice where i enjoyed a margarita and cappuccino

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

room was big, gym is big as well which is good

entire gym needs to be remodeled and new equipment is a must, as the entire equipment is outdated and some

breakfast started rather late

lots of traffic noise. breakfast a bit limited in choice.

i liked the thin pillows. early breakfast,

the breakfast was really good during our stay

excellent service, very comfortable room, amazing breakfast

room, pool, gym. snack time at evening, breakfast.

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

the brief time of breakfast.

all good and very good breakfast

room, pool, gym. snack time at evening, breakfast.

nice, clean accommodation good facilities breakfast was ok, wifi worked

good wifi

the breakfast was really nice. had a big variety of dishes to choose from.

easy check in. great breakfast. good value.

nice, clean accommodation good facilities breakfast was ok, wifi worked

much everything, except the breakfast, which was good

was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area

basic hotel, basic room, basic breakfast

had to pay extra for espresso at breakfast

tasty breakfast

they were not prepared for the amount of people at the breakfast

comfy bed, really good breakfast, excellent location and friendly staff.

cleanliness, location, friendly staff and the breakfast

fresh and delicious breakfast with a variety of options to choose

thankful for the shuttle service to airport

wifi was terrible was unable to work, also the location is not the best, not many facilities around

good wifi signal

room space. wifi

delicious breakfast

the hotel and rooms are super clean, the beds are very comfortable; the breakfast was great; and staff was friendly

very bad wifi, can't stay online for more than 5 minutes

wifi connection is really bad

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

also, we didn't have any wifi service in the hotel

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

the breakfast was mediocre though, fruit not ripe

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

normal breakfast, not good but also not bad.

breakfast is always good, staff great

parking attendant was great

very basic but spacious room . private parking available