the staff, location, breakfast and comfort.

the breakfast

breakfast is included they had a decent selection and a great coffee machine

there is no cook breakfast or options but you have cornflakes and a few options of bread.

the breakfast that was included and good meals and coffee were available from the kitchen

the hotel rate included a wonderful buffet breakfast

everything was very clean and the hotel staffs was very friendly the breakfast was very good

beautiful rooms, delicious breakfast, and outstanding staff

breakfast maybe started yearly or another option for help people had yearly checkout.

cleaning breakfast

pool, comfortable room but a little stuffy in the summer, a very good complementary breakfast and a very friendly staff

beautiful nature, amazing pool view from the room

areas), friendly staff, very good facilities (huge familiar room, with a wide balcony over the pool)

the grounds were garden like and well maintained with a large pool

great for families to enjoy with the kids

the shower pressure and the wifi connection in the room.

wifi, air con, free parking and breakfast

wifi not working for guests at all, and clearly had not been for some time as notice in lift

good wifi

wifi connection needs improvement, especially in speed.

excellent burger bar restaurant on site

was excellent, staff was very kind and helpful, breakfast was excellent and the bar was open all night

music in the lounge bar would have been nice.

hotel has a bar and restaurant which were reasonably priced and nice food

breakfast wasent a lot of options

the king suit is lovely, but not for 4 adult as the extra sofa is more for two kids.

there is a huge kitchen with all the equipment and you can leave your food/drinks in the fridge without worrying

had noisy neighbour with kids that made it slightly uncomfortable in the morning at 7:40 to 9 impossible to sleep

no water in the pool but it is understandable that it is off season

the staff work tirelessly to maintain the grounds and also provide breakfast for all guests

room and the phone still didn't work so for every thing needed i had to run to the reception the gym equipment were broken and no ventilation at all

we arrived as the bar was shutting but the barman very kindly got us a drink anyway

excellent breakfast and also chef brilliant for evening meal we had there

location and access to national stadium great pool and well equipped gym staff really helpful

it was lovely to sit on the balcony at breakfast and supper

the swimming pool was perfect for the kids and adults as well.

i had a lot of laundry to do and could make simple meals

the bar area offers a nice menu and the food is well prepared and tasty

a really nice and big family room /apartment, well enough space for everybody (two adults, three kids)

quality in the restaurant could have been better and breakfast was quite expensive at 17 euros

bidet was unstable and practically coming off the floor very poor free wifi in the rooms

had no free wifi for that prize and in times when you can get wifi free anywhere it’s shocking hotel such as

consider paid wifi in the room at such a prestigious hotel rather scandaleous

non free wifi in room

we didn't like the extra charge for wifi and for parking

the wifi is adequate, but could be better.

restaurant food is quite expensive and wifi a bit patchy.

i had trouble with wifi connection

friendly staff, good location, wifi, good water, swimming pool

) and wifi

their wifi network was an open one

lack of plug sockets in the room and wifi did not work at all in the bedroom

was very bad, very slow: i had to use my personal hotspot to work as i could not with the hotel wifi

the wifi in the room was weak. you hear the sound of planes often.

wifi in room

the breakfast was less than basic and we had to ask the kitchen staff for missing bread and cereal etc

breakfast was good

the stay included breakfast

staff, clean, good breakfast if you go early, parking available, ina service station, with supermarkets, pharmacy, gas

no elevator, the breakfast is simple, the location.

wifi was good most of the time

the wifi worked very well with no glitches

loved the bath and the wifi was decent

no problem with the wifi in the room

room, spacious bathroom, good wifi, comfortable bed

was very clean, i liked the dining room and gym space

the hotel also has a communal kitchen with complimentary coffee, biscuits, and fruit, a small gym and work room

was amazing about my stay in the studio appartmenet ( cleaness, kitchen tools, shower

tha place has even the gym, which is very rare, and for that, a big plus

the kitchen on the ground floor has coffee, apples, and crackers, which is also great

nice hotel with good breakfast and nice stuff.

breakfast timing is amazing, much better for people who wants to leave early

the place and the people of the bar a great to help and serve good food, all of them help

maybe for the breakfast, you can have something more to choose

we could make an early check in for all our 3 rooms, which is greatly appreciated

1. poor wifi in the room.

enough space, good wifi, good breakfasts

extremely comfortable bed, silent number, excellent wifi (speed and coverage).

also, for some reason, the wifi dropped intermittently but was good quality most of the time

i didn’t have wifi in my room

wifi dropped from time to time but that may have been our devices

wifi in the room very, very poor

wifi not good in the rooms

wifi was great and breakfast was tasty

the air conditioner was not cooling enough and the wifi sometimes failed.

wifi is fast and breakfast is quite fine

excellent breakfast, wifi, aircon.

were always helpful and nice, the wifi was fantastic (very stable and reliable, could easily do some video calls for work)

there is daily housekeeping, fast wifi and an amazing breakfast spread

delicious breakfast,great wifi ,the balcony was nice too.

wifi in my room did not work properly

staff, extremely clean hotel, excellent facilities, meters from metro station, top notch wifi and tv channels, superb room, classy atmosphere

wifi provision

wifi wasn't working

wifi in room 1007 doesn't work at all. problems for the rooms in the corner of the hotel

i noticed the wifi isn't the strongest/fastest, so something to keep in mind if you require access

great wifi

wifi

the wifi network wasn't great.

24-hour super nice gym and spa

the wifi was very slow but it did work

wifi in the room was very weak

the wifi quality

wifi connection was temperamental and unstable

wifi reception is poor

the wifi in our room did not work

hotel does not count on a private parking and nearby places are always occupied by cars - hotel wifi connection slow and

could not connect to any hotel's wifi with my iphone or macbook

com said was a king bed and that hotel had wifi

the only minor point is wifi signal could be better

didn't see chair for kids at breakfast time

breakfast, great clean room, snow-white bed linen, polite staff

breakfast could contain some vegetables and some additional hot sides options, but it was good

very good!! breakfast was very good, room and bed very clean. we really enjoy our stay.

please put the pancake machine in a table alone! kids block everything due to the pancakes.

to the metro (but a bit far from the city centre), large room and bathroom, wifi working fine

toiler paper holder was broken, the wifi was not really that fast and some things vere probably blocked as they did not work on the

if you share room by two and have phone+laptop each, it is not possible to connect all devices to wifi

bed was comfortable, water pressure was nice and wifi was reliable.

wifi could be better.

a four-star hotel should include in the price, namely the safe, the breakfast and a good quality wifi

extremely slow wifi even payable version. only one power socket in room.

don't like the idea of an extra charge for wifi

wifi was not so great, and i need secure wifi

fast and stable wifi

good wifi

wifi difficult to access on balcon

poor wifi, a bit too expensive for an avarage hotel

i had no access to wifi from my room

the wifi was really bad

wifi was not reliable in my room

wifi could have been better in all areas

wifi is very poor

maybe wifi, slow per moment

the wifi coverage could be improved.

took 4 tries to get changed to a room with wifi

wifi is slow

things were broken (light switch, hand mirror) and the wifi still not good (we've been a few times last year)

size of the room was smaller than expected, we had a bad issue with wifi not working in the room, and the ac was not working properly as the filter was all clogged up

and very bad wifi

case, before by trying to open the door i realized that you need to hold the card directly to the wifi sign

wifi signal strength and connectivity was good

wifi was a litlle patchy and was unavailable at times.

cleanliness, modernity, excellent breakfast and wifi.

comfortable for sleeping, quiet and had a well-equipped gym (compared to other hotels) and good wifi

couldnt connect to the wifi with my android (my friends with ios yes, without problems)

comfy rooms. nice pool area and great wifi

room, hotel, facilities, wifi, location

great wifi and room service

wifi connection in the rooms was at best erratic - even down in the lobby, which is not the best

the location is perfect with kids (playground, botanical garden with animals, bakery, are in walking distance)

the main issue we found is the poor wifi that it was hardly usable and mobile connection is poor inside the room too

the wifi is very good. it keeps discontinuing .

the wifi in this hotel does not work

the wifi was very good, i had several flawless video calls

wifi was a little slow, shower control was a little strange because in order to get cold water one

clean and comfortable, plus excellent wifi ud83dudc4d

wifi speed could be improved

*wifi a little slow at times

strong wifi

illumination in the room, wifi didn’t work in the room

wifi connection was miserable

superb fine dining restaurant good wifi staff welcoming and attentive staff nothing was too much

wifi around the pool was poor

wifi

and spa area, superb gardens, tranquility, luxury of its national monument building, very good wifi connections, friendly and helpful staff, room space and amenities

clean and comfortable room, quiet location, good wifi, good breakfast.

very cool location. close to food stores, train station and metro. wifi in the hotel work well.

wifi might be limited but it’s okay just for daily surfing

facility, wifi and comfortness

wifi was choppy kept freezing and disconnecting

it's very difficult to get out of the underground parking. the wifi is slow

the wifi was slow.

personnel was very friendly and polite - wifi was excellent in all locations - location was convenient for us because of the close by metro

everything was excelent, staff, facilities, room size, wifi connectivity.

the wifi signal could be improved.

they have a sauna and pool which i tested and loved

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs) and iron/ironing board

the rooftop bar is great, but it would be better if it offered more finger food options.

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to the special occasion

no closet. no kitchen in room

& bright, excellent kitchen, sitting/relaxing area plus small outside space

private bath, clean, used fridge and microwave in group kitchen

kitchen is closed at night, no tea and coffee in the kitchen except breakfast

kitchen facilities in the intermideate and ground floors are for free use

wifi was good

you need to reconnect to the wifi every day, and the wifi connection in my room was far from good

wifi was beyond my expectations especially compared to other places in lisbon where i stayed in the

good wifi and refurbished rooms from 3rd floor up

wifi

i did not like the wifi.

an amzing place! poor wifi

wifi was temperamental which was annoying at times but apart from that nothing else

the poor wifi

honestly if i had to find 1 tiny thing i'd say wifi at the pool but thats it.

arrived early so they let me checked in early and late check out as well

the room was nice, clean and fresh, we enjoyed the breakfast, and the walking distance to the centre was fine

the gym and pool were adequate for a city hotel

compact gym with everything you need for a good work out

got the kids to the plane on time

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will definetly come back if i will need an hotel in lisbon

really liked everything that is mattered for good accomodation: clean hotel, exellent wifi, friendly, helpful staff, good breakfast, estimated walk distance to center, good public

good wifi

really minor things… the wifi was a bit unstable at times and there could be more wall outlets in the room

large and comfortable bed - good wifi - metrostations direct in front of the hotel - free parking space in hotel underground parking

fast wifi,

the rest of the staff are also lovely the breakfast is fabulous and so is the food in the riverside restaurant

i did not appreciate; -cleaning was spotless but one day it was not done properly; -the hotel bar was nice and silent but when it had events the noise was a bit disturbing; -not all facilities

the spa was gorgeous and the massage i had was divine

wonderful and attentive staff. high quality breakfast.

nice view from room perfect bar and terras to finalize the day comfy big bed

location, all the staff are highly profesional, the room is cleaned every day, the laundry is impeccable, overall very good quality for the money

the breakfast was absolutely fantastic

most tourist attractions awesome staff, very helpful clean room with a great park view bona that breakfast was

breakfast excellent , room very clean , we paid a wee bit more for a balcony but well worth it as

they have a bar at the lobby, a wonderfull possibility to relax after a whole day of sightseeing

decent wifi

excellet breakfast and wifi

was clean & cleaned every day - breakfast was excellent - location was ideal (metro/bus nearby) - wifi was

cons : bed was too firm to my taste, and wifi was an issue since quite weak/patchy

bus - pleasant area - close to el cortes i gles shopping center - good breakfast buffet - good wifi and plentiful sockets and usb ports

beautiful property. incredible staff. lovely bar & restaurant. we will definitely be back!

we enjoyed breakfast, great soalhiero wine, cheese, and a homey stylish ambiance

loved the access to the gym which was huge and a great perk

excellent from front desk to kitchen to room service

thing was amazing frome the lobby tell the room the clean the fabies the restaurant breakfast

the room was comfortable, clean, good wifi, and helpful staff

is clean, everything works, amazing window system, you can get a kettle just after asking, wifi worked perfectly, didn't dropped once, helpful stuff, 24h reception, good coffee and amazing

the wifi worked very well

strong free wifi

wifi worked great

was really tiny, even though we are a couple with no kids

i liked the breakfast, everything there: fresh bread, salted butter, cheese, cereal for kids, pastry selection

the bar manager antonio is very accommodating will put you ease

this hotel has a big breakfast variety, a nice bar and a heated rooftop pool

example: in the night, while asking for laundry, looks like is he is doing a favour to answer

excellent breakfast! great location& friendly staff.

there is less to do for children, the hotel could consider a small kids corner for children to play quietly and provide better menu options for young children

service overall, and we were very happy with the breakfast options

the location , the rooms the gym

the bar and the staff

bathroom easy access with electronic code and lift tea pot and tea are provided cups are clean wifi works well 6-7 euro uber to

the corner are nice place for breakfast overall nice and clean place new and good working ac wifi

wifi connection doesn’t work after midnight

wifi wasn’t stable

lift did not go to last floor hopefully being fixed and wifi intermittent.

was great - great location, no need for check in as all information is sent by message, varied breakfast

excellent breakfast

excellent lighting in all rooms and great breakfast

breakfast was amazing

i needed to leave early and the owner normally provides breakfast

& the fantastic staff were were able to check us in because the room was free & we could have breakfast too which was amazing as check in wasn't supposed to be until 15

breakfast not good the bulding is beeing remodeled and that should be informed some hours was

breakfast was not good

they also liked breakfast and the location

we’re able to do the early check in for free

very beautiful indoor pool

the ritz bar is very nice and drinks are great the room is spacious and comfy the concierge is great

a beautifully designed spa with a calming indoor pool area as well as an outside pool

loved the gym and the sauna facilities.

the best equipped gym in any 5 star hotel that we’ve stayed at with a rooftop running track, offering wonderful

wifi speed very poor, the way in to the car park is very narrow

wifi reception non existent in our room

wifi is worst i have ever had, speed was like old analog 48kb/s and very unstable

sadly the wifi didn’t reach our room, but apparently this is something the hotel addressing

were based on the ground floor and wifi was very poor in our room

we had breakfast at the hotel which was really good

gym, sauna and car park

hotel in perfect location with delicious breakfast, cosy interior, comfy bed and really nice service

friendly staff, rooms were clean, loved the gym facility. location was great!

the gym is the very well equipped

size, bed is very comfort, bathroom is renovated and the breakfast is pretty good

friendly and helpful staff, well equipped rooms, good breakfast

surprised at open breakfast bar (meat, bagels, etc) during covid, but thankful there was something

think the staff at night could be more welcoming eg if you needed a drink at the bar you had to look for staff and some of the staff i felt i was putting them out by asking , a

staff having to leave the bar and with the customer go to reception to pay for the drinks there

great location, cool vibe in the bar and spacious, luxurious rooms with comfortable bed.

the bar and breakfast area was wonderful

in this hotel is taken for granted, from the decor, comfort of the bed to the glorious a la carte breakfast

quaint bar and lobby restaurant was so cozy and the park across from the hotel felt like its secret garden

the most beautiful hotel à la carte breakfast i've ever had, i could come back in a heartbeat

good kitchen facilities

room, comfortable bed, simple but tasty breakfast, bathroom in the apartment, well-equiped kitchen with basic utensils at your disposal

the shared kitchen is also a plus

next-door is jupiter lisboa hotel, used spa and rooftop bar there

was limited, and there was little space (reception, breakfast, kitchen was one space)

staff quiet and polite,comfortable beds,strong wifi

we particularly appreciated the soundproofing of the room, the decent wifi speed and the large smart tv

wifi works great

i struggled to connect to the wifi but

i called the room service, and just after i received 1 body towel (not for hands and for food after shower)

wifi is very good, we enjoyed our stay alot

comfy room with safe box and wifi

wifi works well

wifi imposed a rather useless registration procedure

wifi lock on the bathroom door was broken (wasn't a major issue for us,)

i would recommend that they get secure wifi for their guest

good breakfast, shower, swimming pool and wifi

friendly staff, room facilities include hdmi connection, truly free wifi, a shower cabinet for a whole baksetball team

the wifi was weak in my room and it took time until it was fixed.

rooftop pool and bar, staff, large, quiet, great location close to the tube. good fast wifi

early check in

clean rooms, gym, swimming pool (small but convenient)

bar and terrace are beautiful and staff was very very sharp

rooftop bar, pool and bed loungers were gorgeous

very polite and helpful staff, satisfied our requests for early check in and late check out, without additional charge

wifi didn't work and there was no iron and ironing board

also the wifi wasn't particularly good

the staff were extremely helpful. lovely room. wifi not great. but would go again

the wifi is non existent in the room

wifi.

good location 24 check in great value good european breakfast has laundry

breakfast was alright but not excellent needs more variety just cold meats , hot drinks machine

budget hotel offering simple breakfast, comfortable beds, close to public transports so easy access to city centre

breakfast is self-serve buffet style: lots of choice and variety

an unpleasant smell in the room, maybe because it was on the eighth floor, the same one where the laundry is located

breakfast was very good

just found the coffee at breakfast a little but soft, din`t loved it .

the breakfast was amazing and the room was so comfortable

facilities were exceptional - the library, rooftop pool, garden, galleries etc

breakfast was basic not too many choices

the wifi was terrible.

wifi did not work during our stay.

worst free wifi.

a few negatives: wifi was temparemental in the room, and not at all available in the breakfast room

the staff was very friendly, good location, good wifi connection, perfect view on the city

was perfect for what we needed, breakfast was more than enough, location is good you have a metro station right in front of the

generally avoid being in a rush so that’s not a real downside ;) the true downside is the breakfast coffee

breakfast was great for a 44€ a night stay

however the guy who manned the bar was really nice because he gave me some hot water when

access to the boiling water at the bar without any

the kitchen was complete and all was extremely cleaned

the kitchen was very well equipped!

the owners are great and the place is really nice, perfectly clean, the kitchen has everything (including washing machine and dish washer) and the shower is great

the room had a comfortable bed and reliable wifi

wifi was extremely slow/weak

clean rooms, great view, free fast wifi, placed 2 day lisbon itinerary recommendations in room, quiet

good wifi and nice staff

wifi were a not stable in my room.

lots of restaurants close by, as well as laundry and convenience stores

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

he helped me arrange early check in although official check in time is 14:00pm

laundry service was very efficient

the laundry and towels were new and clean. the room was clean.

wifi in the room

free wifi was useful

wifi wasn't very reliable but had good signal for data so nbd.

wifi not the best

location, right on two metro lines, nice and clean room with wifi, perfect view from the room, close to huge shopping centre, the staff was very nice and

clean rooms, friendly and helpful staff, the room had a phone that you could take out and use the wifi on it to find your way around

wifi works pretty well

free wifi tended to disconnect frequently, especially over night.

friendly staff, clean, quiet rooms, good wifi, nice pool, great location.

some reason my wifi wouldn't connect on my laptop

the wifi didnt reach our room so we had to sit in the lobby to outside our door to get on.

the wifi was good

spotlessly clean, air conditioning and wifi

weak wifi in rooms. expensive transfer.

nothing - except we couldn't always get wifi in our room.

- room cleaning worked well - wifi was fast and easy to use - breakfast was exceptional for a three-star hotel in southern europe

clean, comfortable, good wifi, good breakfast, good location.

wifi was brilliant too

good wifi and laptop-friendly desk if you need to work remotely

very clean and confortable. quality of breakfast food really very high.

with an unstable wifi-connection

wifi was slow and kept disconnecting which made facetime calls with family back home very difficult

wifi a bit unstable.

wifi was

wifi was not good.

i had to join a local gym just so i could have a hot shower

excellent breakfast

its centrally located and has all modern facilities plus the complementary breakfast

in the room, no shelves, no wardrobe, no balconies, no glasses, kettle, i would expect a kitchenette for something called appartments, it was more like a

nice bar area. quiet in the hotel, although it was off season

pool is smaller in real life than it looks

rooftop pool was great with supplied towels

loved the swimming pool up on the rooftop it was really clean and quiet great too relax

there is a roof terrace, which has great views of the city and a pool

small rooftop pool, will visit again

wifi wasn't working.

wifi connection sometimes dropped to a unusable rate

perfect location, close to the metro. fantastic breakfast and wifi fast enough to work...

the wifi is a little slow

free wifi

the lounge bar area was nice for a last drink before bed but it could do with a few more sofas.

the bar was comfortable, we enjoyed a drink here after dinner

from the guy in the bar to the staff looking after breakfast all great ud83dudc4c

breakfast, front desk or the bar all were eager to help

stayed with kids

bad wifi, also they make up the room very late, 2 days i came after 4 pm, and room wss not yet made

great location near shops and main streets. rooms are well equipped, and free wifi is very good.

wifi wasn't working the whole stay

there was no free wifi which all small bars even have now

did not like the small swimming pool and the poor little fitness centre

there was a mini bar in the room

the hotel is clean, and include breakfast with the stay

cup but in the public area of the hotel there was no tv with the games and haven't noticed any bar service

also there was no bar area although the staff would always be happy to serve drinks

there wasn’t a bar area as such and no outdoor space.