even boiling hot water for my tea (instant coffee also provided)- at 6

there is secure parking on the property

breakfast is the only meal they normally serve

the breakfast was super good ud83dudc4d

this hacienda is in perfect shape, very well maintained and the breakfast was delicious

breakfast was excellent

it's a great choice if you have pets and kids

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

wifi very good - even in some restaurants outside available

excellent location with free parking. breakfast option exceeded our expectations.

close to the event and the continental breakfast was delicious.

breakfast and parking

easy access location, free parking available, welcome drink

everything was perfect from hotel staff and service to breakfast to amenities.

the price, stancy, service, pool, lunch. almost everything! near from other places to visita

stayed there with my wife and kids and they loved the heated pool

the continental breakfast, thanks, and always place to park

location very friendly and helpful staff clean and comfortable rooms very good breakfast options we took advantage of the pool facilities great

breakfast is very good. environment is really nice.

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

breakfast was okay and the gym was not that great.

variety of breakfast

breakfast was provided with a fair number of selections

breakfast was not good, view was great.

view was nice man serving breakfast showed up late

breakfast starts quite late

the tennis court, the pool and the jacuzzi were excellent too

they finally got the water working the jacuzzi bath jets didn t work and i was walking from the pool barefoot to my room turn the lights on and almost stepped on a deadly scorpion the staff never

wifi only in small parts of the hotel and of very poor stability and speed

i never got the wifi password since they had it written at the lobby, and at the moment i wanted to connect i

humidity on the ceilings, walls had holes due to humidity, towels were so old and seemed dirty, wifi ineffective

they charge me more. and they did not provide the wifi or tv remotes.had to go back for them

wifi is not accessible in the room, wifi is not good at all

free breakfast had a good variety of items

it is close to the airport and they shuttled us there at 4 am for only 150 pesos

like the shuttle, we used it to go to the bus

i asked for the shuttle serviced when i arrived, but the lady forgot to schedule it.

so many others, it was hard to find the pick up spot for the shuttle

enjoyed being able to play a game of pool

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including hand-made-on-site-tortillas for a very reasonable price

wifi was excellent

wifi and bed too small

the pool, was nice and warm water. but the kids pool was disgusting .

excellent value. heated pool. able to swim laps.

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

lovely pool, great views and amazing service

the view is amazing, there is a big garden with some activity and a pool

wifi was not reliable, poor signal most days in my room

wifi is terrible

while property not appropriate manner staff , wifi not work at all beside lobby area

very bad wifi and mosquitoes in the room not letting me sleep!

staff behaviour, wifi , brekafast, nothing except the location was nice

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

only problem i had while there was the wifi and the telephones in the room

was nice and clean, comfortable bed, clean room everything we could need, wifi tv and a pool

there was no working wifi in the hotel

really didn't work or wifi

there is a delicious full service breakfast every morning and the staff - the staff

is fine, but the beds are awful they are hard as rocks, nothing works at the “gym” if you can even call a set of weight and broken treadmill, the smell of the bath was

yummy breakfast we enjoyed eating on the patio overlooking the garden

the breakfast was unexpected and delicious

site has a picture of a small gym but non of the equipment were working besides, the weights were old and rusty

free breakfast. pretty old maid. the decor and location.

did not have breakfast or any meal.

there's breakfast included, and while it was nothing to write home about, it was good and it's one less

it’s not so clean and the breakfast that’s included is to basic

good breakfast

good gym and meeting room was top

nice modern comfortable property. good gym. good breakfast. good bedroom and shower

the room and the pool.

the shadow pool area

very friendly people. excellent rooms. nice and big swimming pool.

the staff in the hotel, helped me with early check in. due to my flight arriving early.

besides the pool has a lovely temperature

it offers free parking and wifi.

breakfast was not so good.

the breakfast

breakfast is bad

staffs are so kind and friendly. also the breakfast is excellent.

breakfast is not inclusive, i mean, they need to organize dishes for vegetarians

the wifi was not fully reaching my room although i had really good one at the living room.

wifi was consistent

power-wifi

quiet place, swimming pool with hot water, comfortable beds, stable wifi.

the wifi was very slow sometimes

no room service yet

additionally, the towel bar in in front of the sink interfering with the ability to reach the sink easily

if we didn't have a redeye the next morning there is a really nice shake shack bar right outside the entrance in a kind of secluded part of the airport that would have been great

accommodation was fine, room service took one hour for a hamburger, the buffet breakfast was not prepared on time, i left

unfortunately, the toilets were too short for her, but we greaty appreciated the hold bar to help her get up from the toilet

wifi, location, size and cleanliness of the rooms, quietness in the hotel as it s a small hotel,

wifi is weak inside the rooms

looks clean and decent. near expo guadalajara which is great. it had ac and wifi.

we enjoyed sitting by the pool and relaxing in the evening with drinks from the restaurant

the pool was big enough to swim in, not just dangle the legs over the edge

cluded)

the style of the property the warm swimming pool the spa and its massage

the breakfast was delicious and there was lots of variety to choose from

wifi was not working even do it was available to us

room is small and wifi is not fast

room was clean, hot water, wifi

breakfast was great

breakfast was good only beans and egs did not like testing

the staff is rude, wifi signal is terrible

wifi is very good which was very important to us since we had two scheduled meetings

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

and door handle were coming off the door to my room and the room opened directly towards the parking lot

good parking and good safety factor

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for money

the personal was nice. good location next to the fil guadalajara. good price for early check in.

choice of flooring around the pool is dangerous

the price was affordable. the location was good. the pool area was the best feature.

u want to relax , forgot about it , i call front desk each night to let others on the floor and pool to be quiet , was a horror nights

safe underground protected parking. nice cozy restaurant. nice pool. great rooms.

plenty of great amenities. good kitchen and gym. clean comfortable room.

sanitizer, sewing kit, shaving kit, toothbrush kit (in case youve forgotten yours) nice lounge bar area plus great service from the bartender there

the pool was clean, the restaurant and food were superb, the beds were comfortable, the bathrooms were

on one of the nights the restaurant no longer had white wine for our meal and the bar was down to only one type of beer

the breakfast is complete and the pool is clean and warm

this was the best pool i ever experience in a hotel

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there was always hot water

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there was always hot water

little kitchenette and the laundry room if needed is a plus

wifi quality was great

room service staff were really nice and attentive

nice rooms, good fitness facility

consideration befor you may have to face an accident another point is that drinks at the lobby bar a quite

the room service with all of its healthy options. safe unground parking via concierge.

extremely limited breakfast menu and then no lunch or snacks or dinner.

breakfast could improve the main food( eggs), and as some other side ( guarnición)

it said it had some for sale, but they had run out), the bed is ok but the pillows are terrible, breakfast is not

location, very clean hotel, following covid cautions, really tasty breakfast

breakfast was good close to expo entrance oxxo grocery store very close

good breakfast, good location

one more think, the breakfast doesnt have many options

the breakfast was almost always the same (eggs and chilaquiles) with some fruit and yogurth

staff were kind and attentive, including the breakfast staff

price for the night and even better that an excellent breakfast was included

the place was gorgeous. the bed was amazing! wifi was super quick.

narrow, dark and dated bathroom, wifi didn t work in my iphone

the food was great and the wifi was fast

the wifi was not so good in the hotel,need improvement.

free wifi, close to business contacts, very good gym. nice staff.

fresh, clean, comfortable, great staff during breakfast, convenient location from the airport

free shuttle bus 24 hours nearest to airport free breakfast bed is big new

the staff is very nice and helpful. the shuttle drivers very nice and friendly people

the breakfast was so delicious

the breakfast was amazing, fresh fruits and beautiful hot meals

very clean, nice and simple, good breakfast, included on the rate.

breakfast was same every day.very short working hrs for shuttle service

breakfast was delicious

great location, great breakfast

wish the hotel expo had shuttle service from the airport

poor wifi and location on busy highway.

wifi in rooms is awful

the wifi was very poor, constantly disconnecting

clean hotel. airport shuttles. wifi connectivity was great.

i got a parking ticket in queretaro and she spent some time helping me understand my options and even

wifi, the staff was nice and tried to give me another network but did not work

wifi was good for streaming netflix but not strong enough for a video call i had for work

slow wifi

no wifi

the wifi was weak in our room

that the tv had wifi.

wifi speed was excellent and fast

they have a pool, unfortunately not heated, but will give it a go on my return

i ordered room service, a drink from the bar and a rib eye steak

the common areas weren t clean. the lobby floor, tables and bar top seem dirty.

had the room 241 and the main thing was the wifi connection was really bad, do the room was the last one on the second floor

the remote control didn t work the wifi password didn t work there was mold visible on the ceiling of the bathroom there was just

wifi connection was poor, rooms can be noisy, could be cleaner, toilet wasn t working too well

small area for parking, many spaces but no place to maneuver

a simple, clean or hassle hotel, close to public transportation and sorts, plenty of gated parking

booked a room to enjoy a spa bath and the hot water and bath was just what was needed after 6 weeks of showers

really comfortable beds, good ac, plenty of hot water, fast wifi, and to our surprise, we couldn't hear the highway, though our room was facing it directly

bed was comfortable, wifi was so fast, very close to the airport and the shuttle was provided by the hotel

excellent shuttle service to airport

airport is 15 minutes by free shuttle which starts at 4am and goes every 30 minutes and worked well for us

close to the airport. free shuttle service.

everything except external noise. spa room 5 star quality.

the shuttle driver was very helpful

rooms can be a bit noisy. kitchen area could be improved with a sink or plastic cutlery

friendly front desk staff and kitchen staff. and close to airport.

sounded like i was in a swimming pool. could here noise echoing off the cement walls

kids were super excited about swimming in the pool, though the deep end is deep enough that younger kids (less than 8

breakfast was ok

breakfast was good, but could have been better if the food was kept warmer.

pool water was always too cold and made it hard to try suspire the hot weather

i was out early, so you should give us customer discount that have to leave before breakfast

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and a medium-sized refridgerator and freezer

there's even a laundry 3 houses away

was not happy with the breakfast... not a lot of choice and dishes were not clean well

staff is very professional and friendly super clean and the breakfast is yummy

breakfast

garden the pool the room the fancy shower & dressing room, the very comfy beds, the made to order breakfast, the laundry service, the perfect weather close to chapala & marvelous restaurants close

i didn’t get any breakfast because i was not able to eat or drink anything because i had surgery

the room service - food was not good. wifi failing to connect

can t connect to youtube via wifi and no speakers for musci

my rooms wifi did not work and and rather than resolving the issue, front desk was argumentative

tv and wifi were

the entire experience with the staff, amenities, food. the pool in the top floor is amazing

excellent breakfast, prompt service. easy to communicate with staff.

my room smells and you have noise most of the times kids running around but i enjoyed the gym.

the pool and breakfast menu

everything! the breakfast is great, and the live music at night are a plus.

great hotel, beautiful room, patio, pool, wonderful staff.

the breakfast could have been a bit more diverse but all in all not bad.

enough breakfast for all the guest

good location and breakfast

good location and breakfast bussiness traveling

clean. store & pizza walking distance. lots of free parking. nice breakfast set up

the pool

wasn't cool enough even at its coolest-lowest temp setting, pool wasn't working any of the

gym has enough equipped for work out but it's hot, a/c

only downside i could put here just to put something is that the outdoor pool is tiny compared to the photos, but the area surrounding it has plenty of room for a relaxed

gym and the spa , the equipment is very new, however there were not water cups or water bottles in

breakfast is excellent, room is super new and clean, the rooftop bar is pretty

very nice hot breakfast served in a very clean restaurant with great city view.

place to stay, friendly staff, clean and an excellent rooftop bar with spectacular views of the city

the breakfast was fantastic excellent service.

the mini bar is well stocked and the staff is very nice and helpful