pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

they kept our rooms cleaned, we had a long ten nights with them, i thought i had pay for breakfast as app said but it was all included with our stay

breakfast we would not have to pay for breakfast

no free breakfast included (you need to pay for it)

staff, cleanliness, breakfast and location.

breakfast lady.? an asset to you hotel.

pool closes at 10pm

the room was big. bed was comfortable. great breakfast selection.

room was super clean an i clean for a living so it was great hotel was very clean love the pool

nice variety on breakfast offerings and breakfast attendant tina does a great job

the breakfast wasn’t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

the pool was great for the kids

kids shouldn’t be allowed in the jacuzzi area after a certain time

my party and i was very uncomfortable and nervous because of the number of kids without parental/adult supervision especially with one or two little ones not even being 3ft

i wish there was a curfew for kids under 18 for the jacuzzi/pool.

the breakfast was great, and the complimentary coffe throughout the day was a big bonus.

it was very spacious and the kitchenette was great

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

in advance and put our two room on separate floors although i indicated 1 adult and multiple kids

was looking for a location with a kitchenette in the room and an indoor pool

the swimming pool area was

the staff was so amazing, the location was very convenient, the property was so clean and breakfast was set out early and beautifully

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

said laundry for guests

great spa tub!

parking lot was full, that wasn't great, but we figured it out

good parking

nice pool and courtyard areas

was misinformed on the details of the in room kitchen

pool fire pit and breakfast

the breakfast was better than i expected

it's a great location. it was very clean. the breakfast was very nice.

(wifi, breakfast, gym, location,clean)

the grab and go breakfast was good

like the newness of the hotel, myself i liked $20 accidental fee, l'd used the gym and it was clean loved the equipment, we'll be back in a couple months at this location

breakfast was great, & bonnie was very professional & could not have done more for her customers

breakfast hostess, was outstanding in accommodating our needs, very friendly, cheerful, and helpful

the gym wasn't anything fancy but had enough equipment for my husband and i to

bonnie, the breakfast server, was exceptionally friendly and helpful

is very friendly as well as breakfast staff and food is good

wife liked pool and hot tub

beds, nice pool area and clean hotel

the pool was very very warm and the hot tub was a plus

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

well it’s not a jacuzzi so it wouldn’t do that, then the guy behind her said that a bunch of kids some how made the time go above the 15 minutes and blew out the jets

pool was freezing

having a kitchen was great for me because it saves us money in the end to cook rather than dine out

the room, breakfast, pool/jacuzzi, main entrance hallways all very good

the facility was nice and clean and the staff was very helpful. the breakfast was okay too.

pool was salt water so easy on the kids eyes

clean, bar, gym and open sitting area.

the indoor pool water was freezing. it was not comfortable to be in.

noise of people throughout the night, doors slamming and kids being unsupervised in the pool area, the small refrigerator was making noise

pet friendly, including cats

pool at this particular property is pretty tiny, though that probably isn’t a big deal for most

kids running up and down halls, yelling, playing games in elevators

all night in hallway bye our room sat night my wife and i couldn't get a good night sleep due too kids playing in hallway all night long

pool wasn’t heated and and could use some updating

my family could not use the pool due to the way their kids were acting and them drinking

at the bar could be much better

very friendly staff, we absolutely loved our room and the pool. breakfast was amazing!

only thing i can think of is the size of the pool

convenience of having a kitchen with a full size fridge

pool was open, however they allowed up to 10 people at one time

the only negative thing if anything was that the pool was closed ud83dude10

breakfast was awesome! gym was clean and spacious.

the bar tender was very nice.

restaurant and bar on site.

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

it was clean , they had a nice little bar inside and patio

great staff and nice room. good breakfast. good value for the money

were too small for it being a suite, and the indoor heated pool was cooler than my outdoor pool at home

perfect location for our kids birthday trip—close to fun activities

price, pool, location, ease of booking

the pool was refreshing. was able to charge phone with the amenities in the room.

was comfortable, everything was very clean, very close to kings island park, complimentary breakfast was good, and very spacious room

warmer pool room and a variety of hot food for breakfast

the breakfast was very poor. not the best

the pool area could use some work

pool a little dirty was

parking lot really dirty (bread, trash, empty food containers strewn about) (+) plenty of parking around hotel (-)should not struggle to find parking at their hotel if there is a wedding there (-) people playing cornhole in the parking lot in front of the entrance so it was a hassle getting in and out with other vehicles (+) the hotel room was clean and there was plenty of parking

i tried to go to the gym next to the pool but some if the machines there wasn't working

the beds were very comfortable and bathrooms clean. glad it had an indoor pool.

plates of food left in the hallway from room service at checkin, 6pm and the morning after

request to have room service is not automatic or standard but has to requested.

the breakfast was hot & delicious

staff friendly ac worked well bathroom nice king bed nice kitchen nice

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the

breakfast was just ok

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at before the event i was attending at kings island

very nice hotel. breakfast was good. very comfortable bed.

breakfast person just made it a bit uncomfortable when getting breakfast

i have a gluten allergy and no options were available for the breakfast included in our purchase

staff, the staff 3rd shift and breakfast

basic breakfast

i will be coming back its amazing for a big family super spacious rooms and clean ,and the kitchen it's a big plus

very large, open living space for kitchen, sofa, beds.

staff was beyond friendly and the pool area was very clean and perfect

get a chance to swim due to large number of young children in the pool

i love that it had it's own bedroom and full kitchen

the kitchen in the room.

the room did not have a full kitchen

like that the kitchen was entirely bare

the hotel had ample free parking

clean room great atmpsphere . bar on site. great parking.

parking was limited

for some reason get a hotel room for new year's eve and let their kids run wild all night

noisy and doors slamming kids running in hall

the kitchenette is great for breakfast in the morning and late night snacks

my kids loved the pool and it was clean

the pool was also clean and the kids had a wonderful time

the kids enjoyed the pool

the sinks was not kids friendly for washing hands

she brought it from the kitchen, gave a few spritz and took it back to the kitchen

he said ok, went in the laundry room and grabbed some out of the dryer i assume

great overall experience, loved the 24hr gym and indoor pool.

breakfast was wonderful and the location/setting was great

kitchen was too small for the number of guests attempting to eat breakfast

hotel was very clean, staff was excellent in letting us have a late check out time.

shower water pressure was amazing, comparable to ocean casino resort in atlantic city that i frequent often

love the comfort and cleanliness of the room & the breakfast!

the staff is amazing (especially the lady that does breakfast), its always clean and we always have a good experience

they gave us a late check out until 12:00 and didn't change us extra for it

the suite was nice! the pool and hot tub were great. staff were friendly and attentive!

excellent fitness center

hallways on the third floor smelled bad the first day and the pool was crowded (it was hot so we expected that

i really wanted a shower and was super bummed the kids got the only 2 towels around soaked

no indoor pool

parking was close to room

dark parking lot

construction and parking

was good, but parking is a little crazy and you have to park far away from the building if an event is going on

close convenient parking to room seemed small, packed

the pool for grandkids and food

get to use the hot tub which was the reason i chose this hotel too many kids in it

location, breakfast, staff

buffet and pool and sauna

and the gym was great

friendly the pool was closed kids were upsett however they opened pool after we agreed the tem was ok for

great pool, low beds, comfortable, quiet, had read several bad reviews, but although the interior was

my grandkids were so happy they got to go swimming in the in door pool

key card did open the gym

place was great great room great pool everybody was great especially amie she went above and beyond when i booked the hotel i asked

the room was big and spacious with a nice little kitchen

breakfast was nothing special

cold microwaveable jimmy dean egg and sausage breakfast with two mini muffin and a kids sunny delight orange juice wasn't a serious turn

location comfort separate room for kids

nice little pool too

hotel very accommodating clean great breakfast great pool will definitely be our kings island trip hotel in future

breakfast selection limited

great swimming pool! real convenient location for visiting kings island

one laundry room for a hotel that has a lot of rooms

probably time to come up with something for the continental breakfast.

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

nice,friendly staff. great breakfast every morning and nice rooms.

convenient location. nice breakfast. very clean.

breakfast was mediocre

kings island visit, only five minutes down the road and a waffle house across the road for a good breakfast

location the breakfast was no good very little choices waffles house across road made it a lot

location and nice bagged breakfast.

the breakfast could be a little better, but not bad for the value.

location was good it's a nice place everyone is very friendly the pool was down so we didn't get to use the pool

wasn’t very clean. had an odor similar to damp laundry in the halls

breakfast options

indoor pool, convenient location to attractions around cincinnati , the price, good breakfast ,

more breakfast items-very small compared to other hotels

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff with a clean and clear fabric softener because there was so much static electricity

housekeeping staff jumps the customer that are trying to get breakfast to fix them breakfast

there were several different options for breakfast - which were delicious

wish the pool and gym could have been open, but i understand why they were not

ez check in and late check out available

the pool not being open 24/7 but that is understandable.

pool and room

laundry machines and the ice machine were working and readily available anytime

fitness center was closed, but no signage was found saying this

breakfast bar could have had more variety. fitness center needed towels and water.

comfortable, decently priced, and kids loved the breakfast

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

my kids enjoyed the pool.

it said there would be breakfast but there was no breakfast:(

breakfast was good staff was exceptional pool was clean

the breakfast bar was out of this world.

arrived at 2:30 and was denied an early check in

customer service was the best i have encountered. they set the bar with their customer service.

beds comfortable, pool is nice

the breakfast bar was out of this world.

pool is open with reservations and breakfast is still served

no bacon with breakfast

breakfast was good and the whole building was well organized and comfortable.

with my grandson and stayed there because of swimming pool but it was closed entire time we were there

brand new hotel and it showed. loved the room, pool, and grilling area.

bed was very comfortable and the pool area was great for my grandsons

pool was a little cold for me but the grandbaby loved it

one of the cleanest rooms excellent breakfast selection all staff excellent

didnt try your breakfast the location was very nice and close to kings island and great wolf

the breakfast was pretty good with covid restrictions. super close to kings island.

breakfast was great

breakfast options were amazing

location, breakfast, comfortable bed and pillow

breakfast, when i requested that the milk was sour, the gals exchanged it immediately

breakfast was great

breakfast setup was nice and always clean

staff were wonderful. beds comfy. nice selection for breakfast. rooms not too far from elevator.

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

breakfast was very good

indoor elevator. bed was comfortable. nice grab & go breakfast.

they had a great free breakfast as well as pool area

the gym is small but relatively well equipped

clean, indoor pool, comfortable , close to the highway, price is reasonable

the pool was closed

the extra amenities. gym, lounge in the entrance and outside

people actually live there as their residence, so there was obvious drug activity in the parking lot

and i liked the ease of getting to the room from the parking lot

back parking area old looking and dirty

it was close to the highway and parking was easy

to be lots of construction people around and they hang out in the parking lot frequently in the evenings

parking

the rooms were spacious/ bed was great. parking is good.

parking lot lighting

clean/good mattress and pillows/easy free parking/older room furniture/ remote channels do not match channels on spectrum guide/free average

the pool was nice

i believe it was because there was a kitchen in the room; it smelled like cooked food of some sort

also how do you use a kitchen with no pans or dishes

if you're looking to save money the room includes a kitchenette

the kitchenette

but anyway we had the studio room with kitchen so the need for a big breakfast was not there for

more than adequate parking and staff went out of their way to group us together in three rooms even though the

also, parking was kind of tough on our side of the complex

the parking was horrible

parking was always available right outside the unit

parking

that is all i liked oh yeah laundry room that was ok

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

get breakfast ud83dude15 i asked for a late check out an i didn't get it they continued to knock on the door very

breakfast was bananas and capri sun

good location. ice and laundry a plus. comfortable bed.

breakfast was the best i’ve had in weeks

the breakfast was great

did need more towels and washcloths than was provided, but were able to get them from laundry

they gave us a pass to the local fitness club but it was only open for an hour after our arrival

beautiful hotel and pool

pool and the fire pit outside

the breakfast room was hard to find, the parking was kind of under construction.

except for parking i didn t like how it s so far from the door but oh

enough parking

and kind of confusing to find the rear lobby entry for parking

parking was away from the tower room

parking was difficult due to an event at the convention center

there is lots of parking and checking in was super easy

limited parking for close hotel recipients

nice modern and clean, comfortable bed. great location, plenty of parking.

parking situation was odd, it has the sharonville convention center parking in the same lot so

clean and comfortable all around, nice small pool was open until 10pm and was in good condition

omelet, sausage, juice, cereal, milk, coffee, waffles, lovely setting clean pool and fitness room with accessible

the pool was cold

only complaints no pool/fitness center

love the waffles at breakfast, and overall a great breakfast

the pool was small and we'd have liked to have a hot tub available, but we weren't expecting one

love the microwaveable breakfast combos.

breakfast, spacious gym, large room with kitchen

the rooms were so spacious! the breakfast was excellent and the location was convenient.

property not crowded with tourists, loads of kids, etc, since it’s a bit off the beaten path

rooms were spacious and very nice. bed felt amazing. how late night pool time.

friendly staff i was able to book a reservation for the swimming pool which i had all to myself for an hour

breakfast selections were abundant and delicious

breakfast was good

excellent brand new hotel with great staff and hot pool ! cool designs and workspace.

the staff were amazingly helpful. our room was large and clean. breakfast was delicious.

good hot breakfast, hotel was clean and comfortable beds.

i had reserved at a different hotel only to find out their pool was closed until saturday

the breakfast bar had many varieties to choose from, the food itself was simply bland

staff was friendly and my family enjoyed the pool.

even with 2 wild kids

parking laundry needed it's own app with a min load amount that was more than the cost if

the breakfast was ok

good breakfast and clean.

our room was near the laundry room

kitchen area was nice with a full size refrigerator no oven though just a two burner stovetop

having a kitchen

rooms are suites with a nice size kitchen for the same price that i pay for rooms in other hotels that only have a bed

quiet, very inexpensive for what you get, full kitchen!

that you had the accessibility to cook if you wanted to and do laundry.

the pool could you and update

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

the room was near the pool

we loved how clean it was, how friendly the staff was! the pool was also heated!

early check in the associate who printed a few things from her computer for me

friendly, clean, and hot breakfast, really quiet

comfortable bed. good breakfast. clean room.

was close to the hospital i was working at, i like that the gym was open and available and i like that the room was¹ clean, cleanliness is of upmost

location clean great breakfast friendly staff

only minor complaint i would have, is that the pool is quite small and as it got busy, the noise level bouncing off the walls was reaaally loud

was dirty, walls are grease in the kitchen area bathroom tub was nasty rusty and not clean at all, the room carpet are nasty, we could

the staff was friendly and i didn't have any bugs in my room plus they had a laundry

elevator smelled like smokers. had kitchenette but no utensils at all

1 laundry room

roaches all over bathroom and kitchenette

the staff, the location, the amenities, and the breakfast were amazing

parents that let their children run wild in the halls, pool and the exercise room

we loved everything about the hotel..the breakfast in the morning was awesome!!

swimming pool was closed

breakfast wasn't as good as last time

hot tub and indoor pool open late. friendly staff. good breakfast.

think the window in the gym should be darkened

breakfast was simple but convenient

breakfast was great.

pool was too cold

my kids loved making their waffles

the indoor pool, the gym, the morning breakfast.

pool closes early at 8pm

kids at breakfast; i don't like my food coughed on by the kids

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room, workout room, and breakfast area, lobby were all very clean and well kept up

upkeep of parking lot and pet area

i liked no pet fee and the staff was friendly.

i needed a late check out and they approved it for me

a little pricey but balanced out with not having a pet fee.

the kitchen area in the room

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and this was in the am other day

spacious desks, and tables, and kitchen was great

full kitchen and can walk to starbucks

when i done laundry they had no change machine and the lobby desk said they dont give out change

need more parking in the front of the building.

room was clean. parking was available. the water pressure in the shower was nice and strong.

the staff was very friendly. good location. lots of parking

it was at and the no parking fee

parking lot was rather full.

there were a lot of people that weekend should keep the pool towels always stocked

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

breakfast did not disappoint and the pool was very well

was beautiful, immaculately clean, perfect size with all the needs of a new furnished home with a kitchenette

breakfast options below par on weekend,; advertised as full kitchen but no cooktop/stove

the location and breakfast included

breakfast could have been better

nice breakfast choices

on the second floor there is a laundry room with two washers & dryers

breakfast was filling, however, breakfast potatoes were not available

couldnt honor the early check in, when finally got settled and into pool, we had issues w staff harassing us in the

love the included breakfast and nightly snacks

& hard-working staff, very clean & comfortable rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton

the pool is nice & kept clean but it could be a little bigger for the size of the hotel.

i love that they have breakfast and lunch

only thing i disliked, was there really wasn't a variety of breakfast choices to select from

very nice and comfortable. plus you get breakfast and they are pet friendly.

very friendly and room was clean , continental breakfast was good

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

the breakfast was excellent!

breakfast items could have been better

free version of the wifi was very slow and the free breakfast consisted only of individually wrapped muffins and granola bars

breakfast was good, location was quiet

much of a breakfast, just coffee, oatmeal and muffins but the room was very clean and comfy

breakfast could be a little richer (it was very very basic), a kettle in the room would help..

the complimentary breakfast accommodations were wonderful, convenient and a good menu

staff at the breakfast was great

clean rooms and a nice pool

overslept for the breakfast and the woman in charge was putting everything away

desk guy was very rude about the pool

the breakfast was good. i just wish you could take it to the room.

breakfast was mediocre and they didn't have change for a 20$ bill had to get a roll of quarters

was advertised as breakfast but there is none

the pool.

hotel was booked, pool was closed and ac was broke- in 90 degree summer weather

that it set on a hill and there was plenty of parking. also it is close to the interstates.

15 min drive was not too bad and free parking

lots of parking and a restaurant close by

parking was free and you served yogurt for breakfast

nice breakfast! clean and spacious room. the wifi is fast and spacious parking lot.

overall cleanliness, cigarette buds in hallways, trash in the parking lot

they failed to have anyone plow their parking lot and i got my car stuck in the back lot

parking

comfort and refrigerate and microwave parking space was good

parking was close to our room and water got hot easily

good breakfast and nice amenities. friendly staff.

did not use fitness or pool at this time

there was kids in the pool and hot tub

the breakfast was great. the staff was very helpful and friendly.

breakfast was superior