small pool, no hot

breakfast and bottom floor

great location & a very good breakfast!

free parking, breakfast was fabulous! lovely and clean

breakfast was superior

sprung for spa tub and it was not what i expected

the bathtub, kitchen amenities outside area behind

great pantry offerings (instead of buffet breakfast/social due to covid-19 restrictions)

breakfast, price, the bed, the exercise room, the coffee ☕

the kitchen employee blaring her 80s hair band at 0700 at breakfast. put ear buds in.

no parking spaces at night

were there in the winter and the sidewalks and parking lot were not well cleared of snow and ice

parking was easy

no everything was well organize and the parking lot was clean and secure '

finding a parking spot at night was harder, more towels, and better coffee makers in the room.

it was hot! could be that it was 98. loved the quiet clean pool!

the kids running the hallways until after 1am, there was basketball football and hockey tournaments

we ended up with a king size bed and no room for our kids

gym and pool are first class!

male bartender/server in the lobby bar on the evening of 7/27/19 was extremely friendly and helpful

the swimming pool was warm!!!!! so nice.

only disappointment was the lack of a hot tub in the spacious pool area that contained a decent sized pool

great quiet, clean hotel with good breakfast and fitness center/pool.

kids were running the halls, etc

excellent coffee and the pool was nice and warm

parking was limited.

parking lot was awful due to weather

parking was easy

nice rooms, ample parking

the lights from the parking lot shined through and the door from the hall

were very comfortable, bathtub was superb, nice bar but would’ve appreciated a couple of more substantial items on the menus instead of just

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

beautiful, modern, industrial feel. amazing bar options. very quiet and great staff.

listing stated it had a pool

loved the hotel. wish there was a hot tub. but overall loved it. great breakfast

the staff was not very helpful or friendly except the nighttime bar and breakfast

wasn't sure if there was complimentary breakfast or not, and there was so that was a pleasant surprise

parking was abundant

the rooms are gorgeous and the pool area was fabulous with so much to do.

service, very clean room, nice and fancy facilities, nice restaurant and breakfast, swimming pool, bar and cozy spaces

we didn't care for having to pay 9.99 for breakfast so we went elsewhere.

great look & feel - nice pool

breakfast was great, loved the waffles

pool - but hot tub was not working right

i didn’t use the gym but all equipment appeared to be in working order and you could see outside while working out

staff, fitness center, pool, and breakfast

gym did not have cleaning wipes for equipment until i asked

plenty of parking for handicap

more handycap parking by the front door with the handycap doors.

parking can be difficult. breakfast ok but nothing special.

off and back on the main road was a breeze, plenty of parking and close to food too

parking and security.

no pool or breakfast

did not eat breakfast location was great

a good breakfast an excellent customer service

breakfast and ice ? machine. cool air conditioning room.

less breakfast options

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

there were no guests in the pool.

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

great fitness center,pool, hot tum

pool and hot tub were a bonus for kids

breakfast food was good but a little too simple but with the affordable price of the hotel, don t

-modern new hotel and furnishings - good breakfast - nice lobby - pool

good breakfast as well

staff was very nice & good breakfast

the pool looks inviting

very modern, clean, space was wonderful. breakfast was great . we will.be back

breakfast was a mess not enough help to keep it going for the volume of people staying at the hotel

nice little kitchen and great work area

time and for i paid for was not expecting a full kitchen and large bath

pool. the room was huge and had a little kitchen with a full size fridge.

parking lot was full constantly, alternate entrance keycard locks rarely worked

easy to find, plenty of parking

parking was not provided accurately

the hallways could have been cleaner and there needs to be a couple more handicap parking w

outside was overgrown & looked abandoned woman living in her car in the parking lot

gym was old and hot. window didn't open in room. parking was limited.

the proximity to a lot of things to do. the grandkids loved the pool.

family friendly- excellent staff at thhe front desk, the cleaning staff, maintenance staff and breakfast staff

the gym is smaller than most hotels and smelled really awful

she was able to accommodate my request for late check out which was a bonus since i was here with my family running half marathon

didn’t view the pool

the breakfast buffet was very good

flimsy plastic fork used for breakfast

heated pool, gym'

excellent room, comfortable bed, awesome breakfast

pool and pool room felt very dirty and disgusting

pool not available

are outstanding including checking, kitchen, cleaning

loved the indoor pool, great friendly staff and the beds were very comfortable

loved the breakfast because i like a breakfast sandwich

breakfast was nice considering restrictions, there were hot and cold offerings

pool is smaller than expected. and no hot tub.

i did not try using the pool, but having one at all is nice

the staff was very friendly, the packaged breakfast was delicious

there was sticky substance on the countertop in kitchen and there were what appeared to be crumbs in the bed, under the covers

cleanliness, service, beatiful rooms and good breakfast.

pool was really cold.

were disappointed that there was bacon for only the first hour of the breakfast

the breakfast is the usual fare but kept very nice and clean and everything is hot that's supposed to

a protein of meat at the breakfast like bacon or sausage

kids running up& down the halls,knocking on doors

very noisy - kids running up and down the hall while trying to dleep

the kids running around beating on my door

some lights were out in the room, they have a bar but don't serve drinks, staff seemed unpleasant

even a granola bar for breakfast would have been nice

pool water was way too cold but the kids didn't mind

breakfast however there was a little delay when steam plates were emptied and getting fresh food

great people, large room, comfortable bed and goos breakfast

location, new, great breakfast, suites,

servicing the breakfast area was inattentive

location and cleanliness. pool and hot tub both open with no restrictions.

nice pool area

breakfast was just ok

clean and friendly, great breakfast!

pool was really small and has way too much chlorine

parking was too limited

texas roadhouse in the parking lot

the room was also easily accessible, there was a door right by the parking lot that led up to our room

the breakfast was great, the parking was great.

great parking and very clean

nice staff, beautiful facility, lots of restaurants nearby, good parking, good value

minor nit-picky things: we had to park in the restaurant's parking lot next door because there were no more spots in the evening and the doors swung opposite

free parking

price it would've been nice/helpful to have a complimentary breakfast- especially traveling with kids

complimentary coffee bar was nice

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

the pool was ice cold

pool and no notice before hand about that

robes in the room and the pool area was functional and bright

pool was extremely cold

breakfast need to last longer then 10 am

breakfast was great. staff that we encountered were very friendly and helpful.

due to the corona virus, the breakfast was all prepackaged but still good and they had a nice variety

the breakfast the next morning was great -- we loved the scrambled eggs and ham

clean and friendly staff with great workout gym and awesome breakfast

breakfast, and drinks with a bite to eat at night

hotel, there was a baseball tournament so the place was packed full of children that took up the pool area and other areas non of there parents kept an eye on the little disrespectful kids either

the swimming pool water was extremely cold.

saturday morning breakfast was a little disappointing. all food was empty and cold

breakfast was very fresh even during the last 30 min when we arrived

parking was a little scarce

super clean, easy to find, good parking. nice breakfast, too.

the hotel had a free breakfast, free internet, free parking, and was very clean.

parking was full and difficult to find a spot since they were kind of small spaces

with rain shower-head, good water-pressure, decent towels, good toiletries, decent wifi, good parking

the fitness room was terrible, an old treadmill and efx machine and a few free weights

good atmosphere, not overpriced. has a hot tub and pool.

we loved the pool/hot tub

great pool. great staff, except kicking the kids out at 10 when the game was still on.

awesome swimming pool and hot tub...

pool was small

wonderful breakfast and “5:30 kickback” with wonderful food and complimentary wine, beer, etc

the happy hour that served food and 3 alcoholic drinks. and breakfast

parking lot at capacity, toilet didn't flush, water ran out in gym,

the pool, which my two granddaughters (who live there ) loved

hospitality, fresh cookies and popcorn in the afternoons, clean pool, breakfast area was clean and very well organized

the room with the pool and jacuzzi was very, very warm

was not informed about the pool none work out facility if there is any.

nice new machines in guest laundry

clorine in pool.

there isn't a hot tub in the pool area and they currently aren't serving breakfast due to covid

there isn't a hot tub in the pool area and they currently aren't serving breakfast due to covid

pool was not heated like they said

of options for breakfast both hot and cold

, pool,was clean and not over chlorinated

loved the water park and the staff. the arcade was nice as well.

stood in line to check in for over an hour because they have too many birthday parties at the pool for people that aren't even guests

that it wasn't enough time or half set aside time for adults to use the pool area!!!

there is a tiki bar for the adults

friendly staff. good breakfast. rooms were nice and clean.

no pool

friendly staff, hot breakfast, clean room, no complaints

i also liked the breakfast

nice jacuzzi suite with attached patio. decent breakfast

breakfast was delicious as well thank you for everything

parking sucked with a night club next door

we also appreciated the ample parking available

not working properly and unsafe parking lot

there was an abandoned car with a flat tire cracked windshield and trash all throughout the parking lot outside of our window

the parking situation was also well accommodating

room shared wall with gym and looked out over enclosed pool. not very private and very loud.

staff is very friendly and accommodating. pool is nice and warm. great breakfast!

the only negative was the $25 pet fee, but even with that, it was a good value compared to competitors

pet fee seemed high.

they have an indoor pool, awesome breakfast (daily) and the staff is fantastic

the swimming pool and hot tub area was very clean and welcoming

we loved the location, comfy bed, pillows, pool, exercise room

i did not have time for breakfast, but when i took a peek it certainly looked good

was pleasantly surprised by the continental breakfast they had and didn’t see it advertised on the booking site

the beds and linens were extremely comfortable, the best part was the pool

newness of the hotel; the layout of our room; the excellent breakfast; friendly staff; great location for us

the kitchen was a dream - a small full-sized fridge, dishes, a dishwasher, sink and cupboards

the room was big and comfortable. breakfast was good. cool gym.

not impressed with the breakfast.

our room was perfect and we really enjoyed the complimentary breakfast.

our bedroom view was to the parking lot

parking lot was closed but they had alternate parking just across the street.

birds in lower parking garage gone that it.

more parking

i was pleased and surprised how convenient the parking

gym with ice treadmill/elliptical and free weights

place to bed down, watch nighttime television, spend some time poolside and catch a light breakfast

there was a shuttle provided to take you downtown. nice walkable location and very polite staff.

the pool was quite chilly, but still clean and big enough for everyone

shuttle taking you to places within a 2 mile radius was great

spacious, comfortable rooms and quiet and relaxing hotel with gorgeous views of golf course.

the golf course view was beautiful and polk city is such a cute little town

staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry machines, which was very

was perfect as no traffic, gorgeous golf course view with ponds

the breakfast was good

a swimming pool (somewhat small but still a plus) and a fitness room are nice add-ons

the pool water was a bit cold but otherwise it was good

the morning breakfast is good with a great big open space to dine in

pool area and fitness center is horrible and in bad shape

did not serve any meat options for breakfast

outside my window in the parking lot being extremely noisy at 11:15 at night

heard traffic and snow plows in parking lot all night long

parking with airport shuttle

room was outdated, bed was like sleeping on the floor, lobby was loud, parking spots small sure to get door

someone had just smoked weed in the parking lot

friendly staff, clean guest laundry center

i called the front desk to ask about laundry facilities

the lady that checked me in was friendly and i was allowed an early check in

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

the laundry room that is on site, dryer doesn't work very well

don’t know if they have breakfast

breakfast and clean

we got charged an early check in fee of $25 and also had to pay$200 deposit which normally i wouldn't of had but my

they offered free breakfast but they were short staffed so breakfast wasn't served

also the breakfast area it's pretty simple but they do need you with a complimentary breakfast

accommodated my early check in time so i could not be late to my event

i appreciated the shuttle bus taking me to the airport at 5 am

the bar and the grill

the kids really liked the pool area

shuttle was convient and drivers very accomidating

if you are looking for a place to sleep that has free parking and free good breakfast i would choose this place over

to front of hotel blocked for parking lot seal coating

to find it, you need to travel into a neighborhood that is rather industrial and dark, but the parking lot is very well lit and secure

broken window in one of the rooms you see as soon as you pull into the parking lot

parking was fairly convenient

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

the pandemic shut down the morning breakfast bar.

breakfast was great

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

we didn't realize there was a fee for parking our car while we traveled.

it was cheaper to pay that and leave my vehicle at the hotel than to use airport parking

parking lot was full, i parked next door

way over priced no free parking while gone for just one night

only downside to this hotel was the pool and hot tub

good parking. nice pool area

dark parking lot. noisy all night.

regarding the parking, i had called ahead to find out if i could park my car at the hotel for the week leading up

plenty of parking. basic, good breakfast.

walls are very thin, could hear people in parking lot talking and fighting.

awesome breakfast

pool is big and great for kids

kitchen with everything you will need

clean orderly quiet and great breakfast.

advertised free shuttle to airport well they would do that but you can't park there

clean friendly staff breakfast good location

complaints were the hallways smelled weird, a sewer type smell at times and the breakfast hours felt limited

breakfast was awesome

the breakfast is a typical hotel offering

breakfast room nice

room has a kitchenette.

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

worst part was this hotel has kitchenettes but no pots, pans, etc

he found the bed perfect. loved the full kitchen and the staff was very friendly.

no amenities outside of a kitchen that wasn't needed for a short stay

breakfast could have had scrambled eggs everyday and some fresh fruit

very clean and friendly staff. breakfast area was especially clean and staff great

breakfast should have been more of a buffet style due to pricing of stay.

it completely blew my expectations out of the water and the salt water pool was very nice

and mother’s day breakfast was horrible

great king room set-up with pull out bed and the pool area was nice for the kids.

room. pool and spa. i would not allow glass beer bottles in that area.

pool, snacks

pool had way too much chlorine to where the kids were coughing non stop

it's clean, fresh, in a great location, has a nice pool and fitness room, and exceptionally friendly staff

room was very clean and the breakfast area was well maintained

online said donuts and pastries but there wasn't any of that so my kids were disappointed

continental breakfast could have had donuts in it. otherwise very nice.

clean, easy access, great breakfast

the spa/pool area was clean and relaxing

good breakfast with some options

the free breakfast was amazing

the gym was well-equipped for a small crowd, with free weights, cardio machines, towels, and water

really clean and pleasant. i loved the breakfast area.

breakfast was good with alot of different choices

room was clean and comfortable. liked having a full kitchen in the room.

we had two adjoining rooms and the kitchen space was fabulous

i like the cleanliness, pet policy and kitchen

loved the bed, the heat/air, the kitchen and bath.

was the first time we had stayed where the room had a cute and convenient kitchen

great staff, nice pool

hotel and breakfast, customer service helpful: hotel had a pool, gym and lots of space

very clean, modern, quiet. nice pool!

i enjoyed the swimming pool and exercise room

it was advertised as having a bar and it has been closed up for a while

nice indoor pool and hot tub

the little kitchen was stocked with enough *kitchen utensils* to make meal prep easy

would have liked that in its own separate area and take the kitchen out

there is also a full kitchen(no oven) if you are staying for an extended period

the breakfast was wonderdul. it had something for even our pickiest eater!