a door from the pool to the washrooms would be good, so you don't need to walk up by the restaurant in your bathing

would be great to have a little snack bar in the lobby area if you don't feel like walking to buffet

and bar , they wanted us mostly to pay with credit card, or charge to the room which we had a credit

one day there was a 17 year old young man who almost drowned and it was the waiter, bar tender and manager that dove into the water to save him

friendly staff at bar and restaurant

nice pool

i loved the view in the property and private pool!

the pool is very nice

really hot in the living room, dining room and kitchen area

4 bottled waters provided for the 5 of us, but no other amenities in kitchen such as salt & pepper, oil for cooking

big hotel , si traslations are dificulta ir you come with little kids or third age people its reallt hard, or on rainny days

breakfast was great at the mexican restaurant and we liked the moroccan a la carte restaurant

the staff went above and beyond, beautiful atmosphere, keeps the kids busy, very relaxing, peaceful sleep, excellent rooms

would have liked a bigger pool for the kids to play in, or some type of water park/slide

we likes the beach, the room , and the swimming pool

view, the rooms, the personnel, the pool, the beach, the food

everything. especially the private pool and wonderful staff

the hotel has a restaurant at the top of the hill that serves breakfast, lunch and dinner and a smaller cafe down the hill near the pool and beach that serves

breakfast was always very good

the pool was perfect, the food delicious, and the drinks cold

breakfast was good.... santa rosa restaurant is nice but to hot you cant enjoy eating in there

and advertised kids club

the room, the gym, the pool.

they advertise free wifi but apparently it s only for one device

the swim up bar and waiters were really nice to have

breakfast and dinner on 7th floor restaurant were very good.

breakfast good

their beach and pool side are not big enough for the amount of people they can host.

location, room, service, view, options of pools

drinks were ok however only 1 beer to choose from and sometimes service at bars could sometimes take a very long time as only 1-2 staff member working during peak

best of the place was the ac, room service and the cafeteria

i believe they are 5 huge pools , averaging like 300ft in length , the only downside for us , they were all 4

the kids club was amazing, the staff there were incredibly caring and worked really hard

ol/beach area) for his outstanding customer service

65 dollars more for a kid although in our voucher from booking it was written free of charge for kids using the room facilities

found that it was expensive. no bar fridge in the room.

not recommended for kids at all

place has a privet beachthat was great so where the facilities except for the gym witch was small and not the best airconditioning the rooms were small but compfy very good

no mini bar fridge.

location, pool, room. pool bar and resaurant.

good location, nice pool. super clean. good value for the area.

a late flight, let us keep our luggage there while we went to beach and let us use shower at the pool to freshen up before

pool was clean and warm

friendly and the hotel was located within walking distance of shops, restaurants and close to a laundry

beautiful pool

a suggestion to improve the pool area by adding more lounge chairs and umbrellas

enjoyed the pool

breakfast was delicious

we had the buffet breakfast before leaving and it was delicious

breakfast was not good.

view from the balcony (room 402) was overlooking the parking lot (+) they had a secure parking spot (+)property was clean and lots of parking. (+) parking on site was handy

no towels service available for the pool

let us have a very early occupancy time and a late check out as well

friendly staff, excellent service with rooms cleaned daily and fresh towels, pool towels, and water day, restaurant in hotel was great, good food, service and open from

this is the kind of place that young kids might enjoy but young adults traveling should keep

parking was a little tight on the property but we always found a place to park

good buffet breakfast, free parking, definitely a great place to spend some relaxing vacations

the parking was free and the internet worked ok

only one bar in entire hotel, restaurant has a very limited menu , parking only had 4 stalls, cleaning was ok

everything was great except for limited parking!

included breakfast is an

we had the breakfast buffets, poolside lunches, sit down fine dinning on their front patio area

comfy beds, beautiful pool, great buffet breakfast for an additional $150 pesos, amazing cocktails, would stay here again

the breakfast menu was great, especially the sopes de chapulines

breakfast and pool area are great. easy walk to town.

pool hrs control; 22:30hrd max. each room should have small fridge couple bbq available

pool is nice. could be cleaner.

the restaurant and bar staff change the tv to english music when they can without being asked

additionally the hotel was very loud from road noise and pool goers

was a very busy weekend and as such the pool seemed a little cloudy and could have done with more cleaning

parking

parking can be a mess, very loud from road noise and guests over running the place, run down

parking is good too

the pool was beautiful and very clean with an amazing

was super friendly and provided excellent room service

the staff was super friendly and informative about tours! the pools were kept clean.

staff pool area super clean throughout

people noted that the balcony rooms are very close to the pools from where quite some noise enters

a lot of noise can be heard at night if one is staying at the rooms near the pool

loud if people are using the pool late at night. only happened once.

hotel is in easy central location with safe parking

the hotel is very old and, the first thing that i didn t like is the hotel said that has parking but it has 3 places outside the building for all the host, i could hear everything from

parking is limited.

service, size of the room, swimming pool, pet friendly

restaurant and bar looked good but did not use

excellent breakfast

the place is very comfortable and the breakfast was really good. we will come back again

the hotel layout is nice with rooms all surrounding the pool, the nice little restaurant

breakfast was great and staff was great

the pool was clean and refreshing

apartment was very large and the 25m swimming pool was great

facilities on grounds such as game room, pool, and gym are wonderful and ada excellent

suite, comfortable bed, nice pool

kitchen not equipped

the beautiful pool offered a relaxing break after a hot day at the beach, and a variety of birds and lizards

quiet, comfortable and convenient, with gated parking. excellent host communication.

the pool was amazing and refreshing

the pool was great, well maintained and a good size

pool was lovely, quiet in am, rooms and beds were great

very comfortable beds the cleanliness was excellent , pool is great

too many kids

some people want to rest, specially with small kids

besides, the gym was closed during the entire stay

breakfast buffet unedible even by the local kids

the front desk staff was helpful, and the laundry service was prompt and inexpensive

pool area beautiful

reasonably priced, and free breakfast

breakfast was good

the noise by the pool was a little much , we probably should have chosen a room on the other side of the hotel

ambiance, very good breakfast, great and friendly staff, very spacious, clean and comfortable

i had one breakfast that was not good - the beans were stale and made my stomach ill, and the chicken was not

laundry was done perfectly in just 5 hours

that there was no much people so the pool zone was fine too

my last visit the guest washing machine was broken, but we took a taxi to a local laundry (mina's laundry) and picked it up washed and folded the next day

it’s got a pool, the rooms are big and comfortable and have air conditioning.

private parking

lobby staff not helpfull, rude pool super dirty

the staff was very nice, the pool was clean, the bed was comfortable

pool chairs were not comfortable

pool was being fixed

the hotel offers only breakfast but we were offered that they could help us with ordering food from a restaurant of our

a buffet breakfast would be a nice implementation

view, peaceful location, cleanliness, breakfast, pool.

food options other than breakfast

freshly prepared, ample breakfast served every morning

was friendly, they have gated parking and the parking person was very nice

parking

relatively close to one beach, and private parking.

room was specious, pool is really nice, there is a parking lot for your car, the gentleman who is taking care of the parking was super nice, the boat

in the meantime, while parking on the hotel lot, we noticed that the room staff, by around 2pm were lounging around in the

comfort. parking. good wifi. friendliness of the staff. view of the ocean. buena ondaud83dudc93

the only things to say are that the wifi is not the best and the beach is not super close.

the included breakfast was good

the pool is the perfect size, great for swimming or just cooling off while enjoying the scenery

comfort. parking. good wifi. friendliness of the staff. view of the ocean. buena ondaud83dudc93

the pool and roof was under construction while i was there, so i was awoken by loud noise by 8 each day

although we didn t use the pool, it was clean, shaded and inviting

facilities, comfortable king beds with pool and very quiet although close to center of town

wifi was decent, aircon & fridge were nice to have

wifi didn t really work while we were there and the fridge in our room wasn t connected when we

they had a pool nice atmosphere and gated for your safety not that it's somehow not safe but if that's your

staff were unfriendly, pool was filthy,

pool is nice and both my sister and my husband and i had big beds

pool is very small compared to photos and very crowded in the afternoons, basic facilities in

love the pool area

doors has sections that are see through , i was told that after 30 minutes inattended beach or pool beds will become available

r guys) even at breakfast!

only good thing about the club upgrade was breakfast in castaways

bar which has premium alcohol is in an inconvenient location

ich i like much better than chlorine

the roof top gin bar with a view of the pool was a nice pleasant area to have a drink in the evening

would suggest to add some coloured tile or paint in the pool to demarcate the steps

chlorine), sun loungers were not busy and we got a spot every day

the rooftop bar is pleasant, with a great view

fast check in, no passport or id required pool was clean parking was enclosed a/c

the pool and staff

was out, internet in & out, missing toilet seat cover, pool had no stairs to access in & out, slow running water

the picture of the pool is unreal

the pool is a great place to hangout and relax after a day at the beach

no breakfast available on site

little maintence on some outdoor facilities and pool was losing tile

the beach is very close, equipped with a bar and restaurant

location close to the sea, the pool, which we had to ourselves coz there weren't other guests at the time; the staff kind and

pool is actually smaller than it looks

outdoor space & pool are really nice

good but, parking place could be more spacious and the beach access is not an easy walk for everybody

e hotel is built into a steep hillside): 25 from the parking lot to the first landing, 25 from their to reception/restaurant/pool, 25 from landing to

easy parking, easy to find

description should mention their steps

breakfast suffered a little from the availability and quality of the fruit

really quiet and great place to relax on the beach and take a dip in the pool or ocean to cool

beach is beautiful and uncrowded with a pool just steps away for swimming

breakfast could be served before 8am, some of us are real early birds (up at 6am with sunrise)

a nice beach for a small walk explore some rocks and tidal pools on either end and white sand with a swimmable light surf in the middle

the beach has a shallow protected pool on one side that’s accessible at the low tide, really lovely, filled with small fish

there s turtles and crocodiles and swimming spots and a pool

of water completely the day i was to leave so that morning i had to fetch water from the swimming pool to take a quick and incomplete shower

the swimming pool is lovely and the views are fantastic

peaceful, food, comfy beds and wifi.

the pool is great, as is the game room