bar area very inviting and with an extensive menu of really good food

asked for an early check in and was no problem

great friendly staff. very clean. good food. great bar an beers

early check in possible due to christmas.

hotel was recently renovated, we loved the way the restaurant and bar looked

the lovely reception staff and spa staff. the location easy parking the room the service

the spa amazing, the food amazing the room amazing

little bit of a problem finding a lounger around the pool, with many people leaving towels and/or robes on loungers, but not seemingly in the spa

hotel is stunning the room was huge and spotless and very comfortable we used the spa which was also top class didnt want to leave

amazing rooms, breakfast and pool. we will be visiting again!

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

the bar food is excellent

friendly staff. the bar staff and manager were helpful and friendly

food in bar was lovely too

staff were amazingly supportive and had a good chat with the bar maid and owner

lovely breakfast and lots of little extras to make our stay special

lovely accommodation and a nice continental style breakfast.

breakfast provided was of the best quality ingredients, tea, coffee all top quality, looking

breakfast was left in the fridge for overnight and was always yoghurt, fruit or cheese/ham

great breakfast

lack of parking spaces especially disable spaces at the front of the hotel.

stunning view over the beach at roker, easy to get to, plenty of parking, nice walks along the seafront

friendly staff, great location, plenty of parking to the front and rear

there is plenty of free parking, just register your car while booking in

parking excellent too

golf room was very comfortable with a lovely shower room

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

parked my work van in the private parking with no issues and it's free

free parking, sea view, spacious family room, clean

really helpful staff free parking really good leisure club & a seafront location

wifi was very good, swimming pool and free onsite parking as well will definitely be staying here if i'm ever in the area again

great location, friendly staff, free parking amazing breakfast

the bath water was fine and my kids could take baths, but neither my husband or i were able to shower because the water was

room was immaculate and had so many added extras including some sweets on the beds for the kids

very helpful on our arrival, i found it hard at 65 with suit case etc, not being able to leave kids alone, leaving was

loved the little extras and hot chocolate/sweets for the kids, very thoughtful and great value for money

i had read about that in a previous review and brought a sound machine with us so that my kids could sleep through it

the staff were lovely, the locals in the bar were friendly

one lady bar person we saw was very welcoming and friendly and went out off her way to help us and made ur

town pub, pleasant clientele, great bar staff

also the bar downstairs was friendly and the girls ordered a taxi for us to go to our venue

no food served in the bar but was told i could get take away

bed fab, room fab, immaculately clean, breakfast fab, location fab, free parking a bonus, second time here, we will be back, thankyou

tea/coffee hair dryer and free parking was an added bonus

parking

plus ample free parking

good parking

great parking

easy parking

parking was easy but then again, the restaurant was by no means full

comfortable room. excellent breakfast. facilities good. pleasant atmosphere. parking handy.

parking was on the property facing the street which may concern some people, but we had no problem

with parking and very friendly and comfy superior room very good with balcony great value and of course

helpful and friendly staff good parking and lovely bar area enjoyed our stay and will

no disabled parking

the bathroom needed towel racks or hooks. parking area was untidy needed cleanup.

good parking

great parking

there are few chargers in the parking lot, with only one having built-in cables

plenty of car parking

reception staff always friendly and helpful , great facilties in hotel. parking close to hotel.

location. parking. rooms and food

hotel was clean , easy to get to and plenty of parking

superb room for the money, easy parking

peaceful location with easy parking

very clean

andard double) room, recently refurbished. free parking. good on site restaurant.

good location right next to the a1 m loads of parking and good facilities

lots of free parking

the property is fantastic clean tidy lots of car parking

very good hotel with really friendly staff. free parking and great for a1

area which was delicious, breakfast was amazing - lots of choice for gluten free customers - free parking & reasonable price - definitely recommend & will return

handy for the golf club and durham cricket ground

the actual location of the castle is amazing, great sights of the valley or golf course from any window

knights restaurant and library bar very pricey for us .

also noted a nice golf course 5 mins walk down the avenue, looked nice

or, if you prefer, a golf club or cricket grounds or a stream to fish in for entertainment

moved to bar and had lots of room, plenty of light, and attentive staff getting me drinks and food as and

bar food lovely, great room and breakfast

breakfast was good perfect poached eggs

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered the night before

breakfast was nice

lovely decor, ample parking, nice location

easy to find and excellent car parking

showed me how to get to town and where to park my car so we can travel without worrying about car parking during the day

parking area large

plenty of parking

parking for hotel guests as had to compete with spa guests and golfers

parking was a bit difficult as there were a lot of cars and seemed too few spaces as site shared by

setting just outside durham, plenty of parking available and well kept grounds

parking was a little difficult

excellent room/bathroom, pool/sauna facilities, restaurants and parking

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

bar staff and restaurant staff where great and friendly

definitely recommend for all people especially with kids

massive car park ideal when towing a 6m trailer with a van

the drinks at the bar were a bit expensive

bar opened late and easy to drive to

good value , clean comfortable. nice bar downstairs doing good food.

food at restaurant was first class and bar had live music and friendly locals

microwave or bar fridge in room

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

street parking right outside

unfortunately there is just parking on the street

was my second stay here, the things i like include the location, easy to get too, parking is simple

on street parking close by and the metro station a short walk away

is unbelievable value for money, the location is perfect, ample parking

lovely staff, big room, comfy bed, warm room, good parking

staff, clean rooms, decent bar and free parking

strange setting for a hotel in a housing estate,easy parking and access to hotel

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

the bed was very confy. the bacon was gorgeous. great parking.

there was ample parking. it was clean and comfortable .

very friendly welcome and beautiful room. good parking. lovely view

there is plenty of free on site parking

ich was wonderful even on a dull day) plenty of parking

our room was on the front and had a sea view

staff were friendly hotel was amazing and spa was lovely

i’d recommend this hotel any day especially if travelling with kids

main reason for using this hotel is the good price and rapid ev charger in the car park

never used the gym or pool bcoz we were too busy

liked the fact there was a bar by reception

parking was no issue and free

it was helpful that there is a free parking just next to the hotel

free parking

would highly reccomend this hotel if visiting south shields loads of free parking big bonus

loads of free parking around, too

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

great bar with great prices, we even received a free drink on checking in

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the drinks are the bar and cheap as was the cost of the room

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

fresh milk available from the bar and a teapot in the room small but important things

excellent dog friendly bar & restaurant

the bar and restaurant were spacious, comfortable and cosy

requested an early check in because we were attending a family funeral and we needed to change clothing after

the restaurant and bar area are really comfortable and welcoming

location, nice staff, good breakfast, free parking for hotel guests

sential in south shields),nice and warm room ,very comfortable bed

and clean hotel with staff who are very friendly and helpful and very good breakfast free on site parking

location , plenty parking right on sea front , excellent friendly and efficient staff and fab

parking arrangement not good

the breakfast was served hot and all cutlery and plates were very clean

needs updating but can’t complain for price , was clean and good bar !

a plate of scrambled eggs and a late check out from a clean, comfortable room on the sat morning

bar prices compared really well with tourist prices in town centre

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter to stay

taking kids out until after 11 at night

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

loved the location, (hotel on the beach) easy on site parking, great breakfast and great sandy beaches (+)parking position of hotel. the room was amazing. (+) good parking & room basic but fully adequate (+) great parking with big spaces,friendly staff,comfortable room and great breakfast all on the seafront and (+) big free parking (+) parking was easy and secure (+) parking excellent (+)location, loads to do nearby, fantastic room, friendly and welcoming, super breakfast, easy parking (+) free parking was a bonus too (+)of free parking

only small niggle was that the wifi only worked for a few minutes over the two days

wifi wasn't good.

staff in the restaurant and bar are super-efficient and friendly

cent) wifi, good food and extremely friendly and

hotel was very clean and comfortable and had free parking

cleanliness top class , great parking, nice bed , all round excellent

plenty of parking and gate to parking locked at night which gave a good sense of security for the car

room was comfortable and quiet and there was plenty of on site parking

easy to find, plenty of parking

we arrived to a busy, warm, inviting bar and after a very short wait were shown

our room was lovely & quiet & the breakfast amazing

lovely bar area comfortable and clean staff great nice room bathroom modern shower lovely view around

beautiful room. super friendly staff. breakfast was fantastic.

friends recommended the breakfast and the enormous full english didn't disappoint

amazing fresh breakfast!

didn't have breakfast

neighbouring restaurant didn't open until 9am, so i had to go off-site to get a full breakfast (but not the fault of the hotel itself)

size room, comes with a breakfast and you can add on

close to facilities and got early check in

great breakfast choices

breakfast options were perfect

the breakfast is delicious

offer states continental breakfast, but the owner goes out of his way to please

our room was clean and comfortable and breakfast was fabulous

the bar was very good, with a great atmosphere and friendly

early check in without any fuss, and relaxed check out

the bar was unreal so well stocked

man behind bar so helpful on arrival showing me where to park

if you stay make sure you have a few drinks in the bar - lets keep pubs like this running

location, parking, the room and a very friendly pub

perfect location, free parking, lovely restaurant and dogs allowed, ticked all my boxes!

in spite of no dedicated parking, there's always a place to park on the adjacent road

lovely welcome from the staff, parking easy outside on the road, and the most comfortable bed ever

stayed here to visit our daughter at the university and it s perfect - great location, easy parking, lovely staff and really clean and comfortable rooms

the bar downstaire was super nice

in keeping with the style of building, very warm in bar on a cold day/night

for a slightly early check in

realised i was overcharged on my bar bill that was added to my room bill, didn't notice till i left

the breakfast bar was ok and the cooked options really good

the car parking is a bit tatty

plenty of parking

room was clean, happy staff and plenty of secure parking

the car park could of been better was just like parking on a bit of waste land

excellent parking

everything staff bedroom facilities regulars in the bar downstairs looking to relocate near by .

our 70s , brought back so many memories of what places used to be like atmosphere was brilliant , bar staff friendly locals friendly , saturday night was busy , for the price we paid we loved it ,

great bar downstairs and u met some amazing customers in there who let me watch the darts with them

fiddly but it all worked well we did not find it disturbing, but there was some noise from the bar downstairs

i had a drink in the bar and even got chatting with some of the locals

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

friendly bar maid for check in and breakfast services

we had a nice drink in the bar when we got back

bar was

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

staff very welcoming and accommodated a request for a late check out

food in bar reasonably priced

we would highly recommend stayng here, right across the road from the water with a lovely bar and outdoor seating area overlooking the sea

nice clean and spacious room- lovely relaxing bar and restaurant area

everything, location, staff, beautiful bar area 10 out of 10 from me.

staff, great value for money, close walk to city centre, ample car parking, room was luxurious

tight parking.

hotel is fabulous decorated very well very clean has its own restaurant on site plus parking it's situated on a very steep hill but durham is very hilly recommend this hotel all day

it was clean and tidy, plenty of parking spaces and near to the town.

the breakfast was first class and the staff were so friendly and helpful on site parking was

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar staff great

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

great size room. very welcoming staff. superb food and good bar prices.

not enough bar staff - long wait for service