pool area a little dirty.

kids loved the free soda machine in the lobby

the entire facility. especially the employees in the breakfast/dinner area. very lovely!

if we don't eat the breakfast or evening meal, it is more than i like to spend for a hotel room

convenient location and the kids had a blast in the pool. food was really good.

choice of fresh fruit at breakfast could have been better.

breakfast was good. the staff was great. my stay went exceptionally well.

the room that has the gym equipment and / bar they say isn't open

they could use a updated kitchen the breakfast didn't have much of a variety i would have liked some bacon, sausage or ham at least but

was close to where we had to go the next day -- close to eating establishment with good food -- breakfast was all starches and sugars no proteins or fruit - juice was good and coffee

rooms are newly refurbished and a full kitchen is a plus

in was easy,lots of restaurants and shopping nearby, room was clean and big, nice having the kitchen area if needed

the property is very clean, has kitchen that you can cook,everything was perfect

cleanliness. having a kitchenette in the room was awesome.

free wifi, kitchen in room.

great hot breakfast. lots of choices.

everything. the breakfast was exceptional and the whole hotel was clean.

the gym was great and so were the beds and pillows

the pool was nice for the kids, and we also enjoyed the gym

even going so far as to change the tv station to a kids channel when my children were eating breakfast without being asked to do so

sorry i was running late (my own fault) and was unable to eat breakfast and it looked great.

swimming pool is small.

breakfast was bland- other comfort inns offer more breakfast

didn't have breakfast

that the pool and hot tub were closed. i get it but still. it was our kid free night.

husband is a big breakfast eater, so he would have liked to have seen more food options

breakfast was good

no real breakfast

quite friendly clean nice breakfast

great staff, clean room, decent breakfast choices

fact that laundry dispensers were empty and it said no refund but tell you it was empty

value, has all the basic necessities, daily housekeeping, gave me an early check in

they accommodated my early check in.

price and early check in.

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

the breakfast and the cleanliness was good

not much. the gym was nice.

location of hotel, very clean room with ample supplies, breakfast was very good, staff answered my questions

the women working the breakfast was so nice

we didn't get a chance to use the pool but it looked nice and clean too

guest having kids run on 3rd floor at night yelling and banging in my door

very good price and was able to get a room for my self, fiance, and two kids at the last minute

out is awesome it is a very nice hotel very clean inside and outside the room was great and the pool was great and the breakfast was awesome i highly recommend staying here

location-quiet, clean, and friendly--good breakfast--will stay there again upon return to the area

the kids stayed for free

no eggs not really a continental breakfast like most hotels3

breakfast was very weak

the chlorine smell from the indoor pool was very strong.

didn't eat any breakfast at this location

there was a freeway close that made a lot of noise. the pool was not heated.

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

rooms were spacious with a full kitchen!

the staff is wonderful, the rooms are clean and it's hard to find somewhere with 2 bedrooms and a kitchen

such a cute little room, kitchen was great to cook in together. very clean and super sweet staff

pool and hot tub were a great bonus

the pool and hot tub were clean

breakfast was wonderful, hot and plenty!

nice pool and hot tub!! the potatoes and mini waffles were delicious!

one of the most comfortable beds we ever slept in. friendly staff. great breakfast.

parking is abundant

idge, stove top, sink, appliances, etc

hotel was clean and was great location. breakfast was great.

the breakfast included many options fresh bananas and oranges, and the coffee was delicious

having a full size refrigerator with a nice maker and a coffee pot in the kitchen was convenient

to top it off, my mother had asked for bacon at the breakfast one morning and he brought some in on his day off

breakfast was awesome

the amenities advertised were not available, neither indoor or outdoor pool, fitness center, breakfast

the breakfast was fine but i was expecting eggs on sunday morning and there was only biscuits and gravy

the amenities advertised were not available, neither indoor or outdoor pool, fitness center, breakfast

easy access to interstate and well lit parking lot and surrounding area

the parking was easy/convenient

clean beds/pillows were comfy bathroom was good sized lots of lighting options big parking lot good location for the most part pretty sound proofed

found parking spot very close to the entrance

close to food and other places. easy parking

very clean , hot water in the shower , good breakfast

guests to party very loudly in hall outside our room from 10 pm to 3am - very frustrating with kids in the room

the pool was freezing and i thought it was supposed to be heated.

shower head was not great hair dryer burned out while using pool water was cold

breakfast was excellent....bed very comfortable. room overall was great.

no towels at the pool, pool bathroom out of order

and professionalism of the staff, how super clean the room and every area of the hotel was, the breakfast and convenience of everything

it was clean, 2 queen suites are great for families, staff was helpful, and breakfast was wonderful

pool too

free breakfast, free parking

great parking, sufficient room space for my family.

parking was a killer

gripes we had were really a result of the huge influx of people for the solar eclipse: the front parking lot area was full and we had to go to the rear entrance just to park while checking in, the

parking

well-lit parking lots with plenty of free parking

parking

was very friendly and welcoming, hotel had good location and parking for my rv, very clean room and lobby, inviting and attractive lobby, great breakfast

accommodating staff and plenty of parking

location. parking. staff. room size.

the door to the back parking lot wasn't always closed

pool was chilly, kids didnt want to swim because it was too cold.

have stayed there previously beds are comfortable, staff is courteous and helpful with questions breakfast was good and had plenty of choices

the pool; breakfast, the location is perfect

only the breakfast sweet rolls were frozen. everything else was great.

very clean and quiet! staff was very friendly. breakfast was good. love the pool!

fitness room is good

it was all clean and well taken care of. breakfast was awesome.

breakfast

very clean and safe. they also provide bottle water and breakfast was great.

breakfast wasn?t the best

can walk to the casino if you want

nice breakfast and location

it was close to the ameristar casino.

breakfast

the breakfast was delicious and easy to get

parking was very limited and tight to move through

parking lot was full of trash , drunks in the parking lot all night , no security patrols

we went to eat and came back to a very full parking lot, had to park my truck next door at a church

people walking around all over the parking lot

a lot of pickup trucks in the parking lot

pool and location. also was all new and clean

enjoyed dinner and breakfast

love the laundry facility

having dinner and breakfast both included is a gamechanger

was packed, rules not enforced, kids playing with life preservers and ropes in the water, running/screaming/pushing, over capacity

parking garage and street parking

at night parking was limited

was friendly, they accommodated our special requests, breakfast was delicious, covered parking and cookies & coffee

cover parking was a plus

not alot of close parking

the room, view, and pool were all beautiful, staff nice, casino was fun

have stayed at the ameristar hotel and casino many of time, but this was the first to use there spa amenity

nice restaurants, pool, and of course casino

the rooms are spacious and clean and the casino and the spa was nice

from check in, the casino staff, gift shop purchase & room service

clean, friendly, pool, breakfast

the breakfast was standard but very good

very good breakfast and comfy beds

breakfast was good, gym was good, room was nice for the price.

loved the size of the room and the bed was extremely comfortable. also the spa tub was amazing.

nice having a full kitchen in your room

the included breakfast was great! i also loved the lighted mirror in the bathroom.

the breakfast was more than i expected. they had so much hot food to choose from.

great breakfast

one of the reasons we chose this hotel is because of the pool for my kids

pool was closed, which is not fun for kids

pool was out of order, staff was avg

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

pool was closed for repairs.

the pool was shut down

the pool was clean and felt very safe

allot of kids for soccer tournament but that's not the hotels fault

the staff friendly and breakfast was full of foods and the cook was delghtful

the hotel was great. so pretty. staff was great. breakfast included is wonderful!!!

my older kids had a blast in the pool with my husband while i put the little one to bed

one gentleman even went so far as to get us some juice for the kids from the bar after it was closed

parking was a breeze and free

did not have valet parking running

didn t like the fact the parking garage was on the other side so i had to walk all the way down the hall which is very long

the only problem i had was the separate access to the parking garage and room areas.

only negative aspect of my visit concerned parking

cleanliness, comfortable quiet, breakfast had more options than normal facilities and location.

pillows indoor pool room way too hot. water temp was great.

the rooms were so clean and we loved that we had our own kitchenette!

the mini kitchen/living area

the breakfast was wonderful with all of the different options and fresh fruit

only one disabled parking space at the main entrance.

the free breakfast was healthy and good.i enjoyed the free internet and parking.

good parking

parking was crowded, and i was fortunate to get in a spot in a lighted area

parking was close to entrance and easy to access

the pool and hot tub were nice extras, and

i loved that they had bagels and cereal available long before the time for the hot breakfast for early travelers

pool is tiny and was closed part of our stay.

good breakfast, close to highway, friendly staff, she came up to give me a diff room because the

drinking fountain in the swimming pool area barely had water flow

plenty of parking, central location, quiet comfortable room

isolated so ordered grubhub expensive but would not feel safe coming back to parking lot after dark

location, parking, friendly staff, cookies!

foggy windows that obstructing your view, no fridge or microwave in room, parking lot has deep cracks

the parking lot is clean, free, and well lit

the size of the room and the variety for breakfast

everything was great, except the laundry is more expensive than most places.

it was nice to have a kitchen h

the room was perfect and breakfast was delicious

breakfast was great

the in house bar is also a nice addition that we enjoy

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

east access parking amenities atmosphere close to everything i was looking for comfortable

location was easily accessable and had plenty of parking

location parking

cleanliness and easy parking

people hanging out in parking lot

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

not like about my room was that it was located right next to the basketball court, and there were kids playing until around 11 at night when the court was closed and lights were off

kitchen and price

like breakfast loved to smoke sausage

breakfast

the pool was amazing

sad the pool wasn't open and that we couldn't have the hot breakfast but that was due to covid.

penske moving truck with us and was able to accommodate our request to park the truck in their parking lot

the parking is not the greatest.

the fence around the parking lot looks like a car caused

location, friendly, efficient staff, convenient parking,proximity of good restaurants.

parking is very limited

i chose this hotel for a momcation i spent the night away from the kiddos and did a self spa night

rooms the breakfast everything about it is so nice the lobby, the dining room area, all of

a familyof 5, the pool and free snacks and drinks were our favorite

free drinks, helpful staff and rooms w/ spa tub!

and the free buffet for dinner and breakfast were awesome - also the pool was so fun for the kids - i was so pleasantly surprised by the facility and staff - thank you

staff failed to clean out the refrigerator prior to us arriving and our kids found a nice glass of wine and some leftover food

no microwave which caused inconvenience could not warm up milk for kids

everything, the staff was great! breakfast was amazing!

staff was wonderful with the kids

i could not use the gym

there is an indoor pool at this location

would have been nice if the pool was temperature controlled

very clean, bright, great staff and breakfast, very kind and helpful

the breakfast was good and the server was on top of making sure the food was full and checking with you

loved that we all had our own beds. good breakfast.

pool was not accessible

breakfast is awesome

laundry room near office

breakfast and accommodation

no pools, gym,

had to pay extra to use pool n front desk people weren't that friendly

no breakfast

breakfast options

they could offer breakfast.

sorry breakfast

the room was great. the gym was good.

warm cookies and coffee at arrival very good hot breakfast

also the breakfast was nice, was fresh and a nice selection

their breakfast was delicious as well

breakfast was great! bed slept well.

easy parking

ich has just recently been resurfaced ) these are things that should be monitored

ll through parking)

the other was an uneven area in the parking lot

the accommodations were up to date. the staff we encountered were nice. plenty of parking.

clean room, microwave and frig, laundry for guest, good breakfast

breakfast was decent, love the gym and parking . quick trip right next door.

everyone also made sure breakfast was well stocked

the gym facility is lacking for regular gym goers.

looks rough on the outside but the inside and the rooms are nice. the pool is nice and clean.

the bar was open till 1am, located in westport plaza, was the best thing about this location.

location was nice the best part was there was a little mini mall on site and bar were things to do and enjoy if you did not have to travel into town

wish there was an closer indoor pool and way to get to outdoor pool without the stairs

a lot of people in the lobby, many kids not supervised.

and an employee came to pool at like 8:45 and said we had to get out that management was closing it

burn holes everyone from cigarette and hookers in the parking lot!

accessibility from parking lot to room

people running up and down the hallways and yelling/arguing in the parking lot behind my room

is quite, and parking lot is big and good lighted

parking was easy

staff, clean hotel, easy access to restaurants and free garage parking in the snow storm was super

good location, free garage parking. very nice!

appreciated the free parking, which is rare for a hotel this nice

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a romantic getaway

internet access was an extra expense. parking in this area can be a challenge on a friday night.

did not eat breakfast there

breakfast is not very good

the breakfast was not as complete as some places which provide fruit, juice, and eggs, etc

the gym has 2 non working machines, and was very warm in there

if only they had hot breakfast

hotel to stay price was great the parking is free and it close to a lot of things that may fit your

hotel was clean and offered free parking and internet and the staff was very friendly and helpful

time driving there on the highway and once in the room my view consisted of the highway and the parking lot

the bed was so comfortable. the parking was free. in a suitable neighborhood.

this hotel has great parking, comfortable beds, great breakfast, and is in a convenient location

our flight got switched and i called to see if we could get a early check in

laundry facility washers had hair/detergent build-up and only used powder, which was not available

easy check in, late check out

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

only convenience was a kitchen.

no utinciles, cookware, dishes even though theres a full kitchen

i liked the whole kitchen set up and the sliding back door .

there were not kitchen cookware

the toilet leaked mold in the shower and cockroaches in the kitchen area

until laundry day to swap out towels, youll have to wash them yourself

i really enjoyed having the kitchen and spacious living area

didn't like the idea that there was a full kitchen, but no glasses, dishes, nor cookware

burned my hand on the oven since there are no oven mits readily available in the kitchen

furniture was nice, kitchen was nice, bathroom clean and bed was comfortable

this would have been dangerous for little kids

it was a nice room, but definitely not what i wanted for my husband and 4 kids.

wife and kids had to sleep in truck while i spent over 5 hours trying to get a

the rooms could really use a mini fridge and microwave, especially traveling with kids.

yelled and screamed at kids and a pregnant lady which sent her to the

the kids loved the waffles

the first time we had our kids and this time just us

it was good for the kids but need more of a hot breakfast menu

the staff was friendly; there was no pet fee.

was in a good location and very nice great hot breakfast

loved having a bar and restaurant and indoor pool and hot tub on the property.

awesome pools!

no pool open.... boo hoo, thats everywherw however... i liked everything.

did not use pool or workout room, but everything else was wonderful

pool was not the best, no free breakfast.

the extra fee to check in ealry. also the time the bar closed

had to go to the bar in the restaurant and ask for creamer and she pulled out a carton of half and half

but other than that, my husband enjoyed the bar downstairs

the property is nice and the bar is great!

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone awake until 3 a

nice new spacious rooms, clean and comfortable. breakfast was really extensive, lots of choices.

i am a florida girl so inside pool was different and hot!

loved the breakfast. it was delicious hot with plenty of choices.

very hot in pool area

breakfast, pool, gym

me and my family went to the pool and it was so nice and quiet we were the only ones their it was just wonderful

the pool area is so hot it makes it hard to sit with the kids

could use bigger gym area

the pool area is so hot it makes it hard to sit with the kids

breakfast was the best we’ve ever had and we travel to a lot of hotels for softball

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

decore,happy hour,breakfast,free parking the bed was comfortable,and there was hot water!

parking was easy.

hard to get in and out of parking lot

i didnt like the conjoining door to rooms.. also didnt like that there wasnt much parking..

parking

rates, the staff, the cleanliness, breakfast, and the deposit

the comfy bed and the breakfast

breakfast and manager

while they had hot breakfast i wish they had a bit more variety

easy to find and served a great breakfast

room was spacious and had a kitchen. daily housekeeping services.

they were accommodating to a late check out

were very nice clean environment inside and outside breakfast amazing selection service

didn’t like the breakfast, i prefer real bacon over sausage links , n better quality scramble

the mirror in the room was really a mess and the kitchen cabinets had some crumbs, but that’s the only issue i noticed

not very clean. shower didn't work at first. no laundry. doesn't feel safe.

no laundry facilities for guests.

that it ddnt hve a pool

pool was listed as an amenity but was closed and it looked like it has not been opened for the

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

there is a onsite laundry room

a place to sleep with a full kitchen

has a full oven/4 burner stove, full size refrigerator/freezer, and a decent amount of kitchen cabinets

kitchen

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work clothes were locked up in the dryer, the fact there wasn't any

the refrigerator and kitchen were was meticulous

bed sheets have some stains on it which it unacceptable ,but it smell fresh and entire room too, kitchen and bathroom are extremely

like that it has a kitchenette and kitchen table bathroom and it's really friendly there and people are really nice

they have small kitchen where i can save money than order out everyday.

dripping from the kitchen sink that would not stop (minor constant flow

(we didn't use pool or free breakfast, but the complimentary lemonade in the lobby was a nice touch

gym is tiny and not well-equipped

breakfast could have been better varied

coffee from the breakfast was a little burnt tasting but other than that, really no complaints

pool great for kids

great check in staff. when we got back to the airport, the shuttle was promt.

suggest mgmt insist that children not serve themselves; kids wiping their runny noses and sticking their fingers in the food is

laundry helped so much to pack up and fly home

the breakfast was ok.. would love to see bacon and hash browns or potatoes

pool could have been cleaner the filter wasn't ever running my grandson and his dad, and i were

very few things are there in breakfast

the free breakfast and staff was really nice.

the waffle maker. he breakfast.

pool was closed

should of had breakfast

was not able to use hot tub 10 kids in it from age 15 to

eggs a little runny for breakfast.

pool and gym

pool was closed and it wasn't mentioned on the website the only reason why i chose to place was it

the shuttle to the airport was super fast and convenient, even at 430 am

kids loved pool

hotel was very clean right down to the pool

pool water was a bit too cold for march

the pool looked nice though i didn’t have the opportunity to use it

everything was smooth, the check, check out, breakfast, all of it was simple

they had a hot breakfast with lots of options

consistent feiwndly service, cleanliness, and daily breakfast bar options

pool was extremely cold

breakfast

the breakfast was great

bed are comfortable… breakfast every morning and staff is great

comfortable beds. excellent breakfast!

breakfast was slow, it seemed the cook could not keep enough food up, had eggs but no potatoes or

gym had piles of boxes stored in

free breakfast , gym room