no elevators, no complimentary breakfast, kitchen suite outdated, restaurant not open everyday

the fully stocked kitchenette was a nice surprise-though not mentioned on the website

sliding door not working. kitchen light switch not visible.8

no tea towel only 3 plates there were 4 of us, plug missing for kitchen sink had to use bathtub plug

pillows were directly resting on brick wall it was a nice large room but the table located in the kitchen was far too small to be

had to ask twice for bar soap and didn't change towels.

joe’s on the beach bar and restaurant for dinner

bed was comfortable and staff was accommodating for an early check in

great location and only one block away from a great bar / restaurant

like the bar and restaurant on the property was nice

need more bathroom counter space, no spoons in the kitchen

missing instructions on burner use no garbage bag for kitchen very very noisy

room with kitchen and walking 2 minutes to the pier

it was quite great—maybe just a few more items in the villa kitchen, like glasses or mugs?

specifically chose this place as we were staying 2 nights on sun shine coast so wanted kitchenette

good location i front the beach with parking lot

parking on site

parking on the premises, fantastic view from the room and even better when you are having breakfast

free car parking

parking was a bit tricky due to how busy the street is. once you know what you do it's fine.

pool and hot tub are great fun and clean, beautiful garden to enjoy before bed, great breakfast,

the pool , gym and facilities were clean

clean! hard floor in my room. spotless bathroom. real breakfast in a real kitchen.

loved that they had a pool, laundry and a

we like the pool and gym were open before check out

breakfast was amazing, and more than enough to sustain us throughout the day

the room was very large with two king beds and a kitchen. it was clean and updated.

take out food to eat which is nice touch front desk stuffs are extremely helpful and friendly breakfast at tim horton is nice way to start the

courteous staff, super clean, free tim horton breakfast coupons for each guest, great value for the

i am grateful they offered and waived pet fee free to make my feeling better

the pool and deck area was great for relaxing and fun for the kids

appreciated the hot plate and mini kitchenette provided at no extra

nice sized room, pool just outside the door

the kitchen was a little small, but did the job!

fast check in clean rooms pool pet friendly close to shops

the management was super accommodating with an early check in and offered a late check out if needed

clean room, kitchen area was good

the management was super accommodating with an early check in and offered a late check out if needed

the full kitchen was a bonus

great space and nice view, kitchen too

the breakfast area was being renovated so we given a grab bag with water, a granola bar and a piece of

room, excellent breakfast (in a rather dowdy breakfast room), very good laundry and gym

breakfast offered something for everyone

everything was lovely staff courteous,rooms clean breakfast lovely

room, excellent breakfast (in a rather dowdy breakfast room), very good laundry and gym

the room and bed was clean. the location is in easy access. the parking is secured.

great location, comfortable bed, underground parking, very friendly staff shortages.

some reason, our car wouldn t start and we were in there underground secure parking, maintenance man and front clerk helped me driving me to the local canadian tire to buy

closest parking was frequently full.

it has character and reasonable rates. safe underground parking. great staff!

very nice rooms, spotless. great for staying for several days. kitchen. free parking.

suggestions for improvement: i suggest that they include one roll of paper towel in the kitchen area

i couldn't figure out how to turn on the light in the kitchen area

our room had a kitchen which we didn’t need and during the heat wave was cool without a

close to the water, backyard, and laundry services

laundry facilities would be a positive amenity.

good breakfast options and the cheap onsite laundry facilities were handy

rooms were comfortable and adequately stocked and included a well designed kitchenette

laundry available on the grounds

accessing the ferries, very friendly and helpful staff, clean rooms, and reasonably priced guest laundry

nice big room with kitchen. nice stuff. free parking.

paint parking off back of door, had to look for a plug for my cpap

was great staff always available parking was super homie like being at home love this place made me choose to move to nanaimo for

was convenient, easy parking room had amenities such as microwave and fridge plenty of plug

location and parking was great

staff was so wonderful and accommodating we need an early check in and they came through

turned out it was a family with kids

and there was no soap dish (so it sat in the sink nor a place to put one's toiletry kids

she instead gave me the family room for the same price because i have kids

she made sure that a hot plate was available so i could cook, and arranged an early check in

booked two family suites with kitchenettes and were expecting stove for cooking capability but it turned out ok when the staff

rooms were very clean and kitchen area was a good size.

kitchen inadequate to use

i enjoyed the kitchen had dishes and utensils to use

nice rooms with tub and mini kitchen

clean and close to downtown. breakfast included.

our only regret was that there was no pool for the children, but that is minor, given the hotel's close proximity to all of nanaimo's

size of room and waffle maker for breakfast

but excellent breakfast, good internet, nice room and good parking

breakfast- toaster don’t brown toast, switch up breaky egg omlette.

it didn t have a pool parking isn t convenient

had to park in over flow parking a block away twice

parking it s not enough

staff, great location and free parking

location, free parking was awesome too

spacious: two large bedrooms with comfortable beds and plenty of storage space, a well-equipped kitchen, a reasonable-sized bathroom, and a vast seating area with sofas, tv

great location. it was a whole apartment, so loved the big living area and kitchen.

they let us do an early check in, which we appreciated

small kitchen cabinet away from bathroom should be provided; additional closet for clothing/outerwear

the street, shopping mall, cruise ship terminal, nanaimo boat basin, park, shops all within walking distance

bed was very comfortable and at the back rather than the parking lot side so it was very quiet

good parking and friendly staff

parking lot is small for larger vehicles.

good parking

it was off the main drag with a fenced-in parking lot and it had a view of the water from the bedrooms - all rooms had curtains

great storage in my room and appreciated the shared kitchen, laundry, and common room

there are 24hrs laundry facility

i loved having the use of a nice big kitchen and having the laundry facility right there

found it strange that there was a freezer but no fridge in the kitchen

close to highway. friendly staff. laundry facilities.

laundry closes at 8 pm