great location and parking ,definitely recommend it

world looks, location, staff friendliness and helpfulness, parking,breakfast was good ,lobby was very

parking info before checking in would have been helpful

the only criticism would be the parking

we parked 4 blocks away, but they went to the parking garage and brought our car to their locked and guarded lot

location, parking space, room type

parking lot is really small

great hotel, staff, clean, value, location, parking, breakfast, ambience, all great.

s in the center of town they have a nice gym great breakfast and parking

parking was very crowded

breakfast was great

restaurants which were excellent, spa, gym and a lovely rooftop pool with drink and food service

and gorgeous pool area and common areas

great staff, restaurants bar and pool this stay made the trip worth

great staff, restaurants bar and pool this stay made the trip worth

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up to some place almost every day

and there was something different for breakfast every day fantastic

clean, excellent breakfast, excellent staff.

and very friendly staff, gorgeous rooms and architecture, awesome breakfast, lovely rooftop bar and pool, perfect location walking distance to

room was great and large, the room has no windows and you can hear them set up breakfast in lobby area early in morning

roof top pool and bar are lovely

rooftop pool and bar are great

location, parking, roof terrace, cosy room

parking and manager not very friendly ,they make me sign one agreement sheet and he did not want to

reasonable price, clean premises, clean and, comfortable bed, and car parking, in a central colonial l position friendly helpful staff all i

hospitality, location and privat parking

nice and helpful staff and private parking

really need to fix the process of parking and arrival by communicating in advance what to expect

i could not find valet parking. finding a spot on weekends very challenging.

we parked our car in their private parking area and never had to fight for space

ours did not have a pool so we didn t quite get what we saw in the photos

the breakfast was excellent, in variety, presentation. but specially taste!!

breakfast could be a bit better

the breakfast was a bit scarce.

breakfast was a little lacking.

daily breakfast was a huge bonus

not very clean. breakfast not good. wifi wasn’t working very good.

the location is perfect because el malecon is just a block away and the morning breakfast is to die for, i alwasy make sure that we get our breakfast when we stay at this

experience was good but the toaster was broken in the breakfast area and i felt that it made more sense to replace it rather than allow a guest to have a

staff jennifer and emil at the bar in the afternoon to night

i liked everything. the breakfast buffet is amazing. the staff is very warm and caring .

restaurant and the bar doesn’t open in the afternoon

very good wifi

the wifi service was not as good as before.

excellent high speed wifi

this comfortable and silent hostel offers clean rooms, comfortable bed, ac, hot water and good wifi

was nice breakfast with amazing coffee

the same breakfast

better hours in the pool area

same breakfast everyday no variety at all whatsoever

everything was good! nice staff, very good breakfast, heavenly pool!

good location..easy parking lot.

closed to everything, free parking.

the parking to small.

location and sea view. convenient free parking

i don't like the parking spa, some of the security ask for money to look fit my car

well kept, clean, friendly staff, excellent breakfast. safe

breakfast was excellent and included in price

excellent place and personnel, breakfast was really good

to town, good breakfast, helpful frontdesk, restaurants + supermarkets +fruitsellers closeby,

good dominican breakfast was included

location was excellent is near to everything in feont of the malecon, restaurant, games for kids, the facility have parking to acomodate the car

great location close to some good restaurants and entertainment for the kids.

the rooms were fabulous. tv in every room. lots of storage space, nice showers and kitchen.

we weren’t that impressed with the breakfast, and we were glad we didn’t pay extra for it

although there was a good kitchen, there was barely any cooking equipment

it was supposed to have a swimming pool, but no, bathroaps but no

breakfast could have a little more options.

one mentioned a pool on the roof upon check in like they mentioned breakfast usually upon checking in the host informs the guest of all the amenities avaliable

they lie in their advertising there is no swimming pool

i love that the rooms were clean and comfortable and that they offered breakfast.

parking

martin, in the parking is excellent, also the others are good

the parking was about it

the staff in the parking area are very nice

the valet parking

breakfast was excellent, valet parking on site

everything from valet parking, frontdesk, cleanliness, food, etc...

parking is very convenient

overall is a nice hotel and in a good location with plenty of parking.

spacious and comfortable rooms and beds, valet parking on site, good location with the old colonial town in walking distance, great buffet style

didn t like the parking issue and i can see that they try but it s not under control

reception, continuing with evelyn and jennifer morel in cleaning, the guys in the lobby, in the parking lot

had issue with parking attendants seem to have a fiefdom putting cones and reserving parking

parking our car. a lot of events. sometime a problem for psrking.

the location, parking, employee, restaurants and events.

the pool and staff were amazing

area shared by the hotel and casino is clean and has a few different places to eat or spend your time

hotel was very clean !very good break fast buffet. great gym equipment

breakfast was great with capuccino included if you asked for it

sheraton should buy a special fridge for the pool area, for a better coolness of such beverage

the staff is very friendly and accommodating and you feel well treated from the parking lot

standards to the luggage carrier pablo very helpful with a smile all the time and johnny from the parking security alway made sure we were enjoying our stay and felt safe traveling with teens this

free parking behind hotel

there are some fees that you are not aware of until after the fact like valet parking and wifi.

comfortable rooms , nice swimmingpool with good snacks , free parking

the parking lot is large and well protected, you shouldn't worry about your car

breakfast was correct; the room was clean and spacious and a direct secure connection between the parking lot and the room

when a spot became available in the full parking lot and we parked our car there, we were told that we had to move the car because that was

the complimentary breakfast and comfortable bed

the breakfast on saturday was slow to come out, had breakfast at 9:30

location, gradeur, hospitality. roof pool and restaurant the best

pool outside

swimming pool is quite small, and unfortunately there is no gym available

i didn’t use the spa but i am told it is first rate

sea view, the room, the beds, the hot shower, the cleaning, the staff, the breakfast

all great. secured parking (3 spots), water, breakfast, close to the sea, air conditioning.

good breakfast and the rooftop is great to have a drink and enjoy the sunset

breakfast was great

the breakfast is good, is quiet, i just love it

breakfast was simple but fine

guarded parking place

is near the colonial city center and with the parking is very easy

the hotel has a safe parking area

the parking

very friendly and helpful staff, the pictures were accurate, free parking.

were helpful and the guard promised to keep a close eye on my car since they do not offer secured parking - just 'reserved' parking along the street

great staff, great breakfast.

i said everything was great , o yes the pool was empty no water it would be great if the pool was in use thats all i have to

all staff were friendly and very helpful both at reception and breakfast

pool is in construction

staff very professional and pleasant: from the parking lot attendant, greeter at the door, restaurant staff to the front desk staff

great room great breakfast great service parking with security

there is secure, guarded, parking across the road

everything - from the doorman in the parking to the waiter at the restaurant.

good location with available free parking.

room was big, with kitchen

breakfast was amazing and the service was gentle, kind, and awesome

even there was a kitchenette with microwave, it was not equipped properly, we were missing a kettle, pots etc

they need to improve on the breakfast. no hot breakfast provided.

breakfast needs to be improved. very few options

safe parking is available on-site, which was a big plus

super clean, staff is great, pool is greatly located, rooms are big and clean, there is a walk-in closet, two bathrooms, washing

room service amd cleaning facilities can be

kitchen is essentially unusable: pots and pans but no knives, utensils, spatulas, towels, or

y more than i needed as a single person - even for two

parking staff in general was bad

great suite, great location. staff always attentive and parking safe

parking is lacking

parking was a little uncomfortable

the view from the room was not good, overlooked all old parking

however, parking should be free, we never received a receipt for parking when we checked out

parking was free

was located centrally within walking distance to everything that i needed the property had parking which was secure, and the security was

restaurants, parking, view, decor, breakfast buffet with great gluten free bread and muffins

the checkout process was delayed, and i wasn't informed about the parking fee beforehand

parking accommodation

the parking space.

parking is nice and easy downstairs

are too many elevators you must take to get from the parking garage to the actual property

the parking underground

the location is very central, parking is a closed lot.

hot water in the room, in the cafeteria they run out of breakfast, no eggs, no bread, no milk, no fruit, nothing and it was very dirty

i was there for 2 nights, breakfast was the same - yuca, eggs and a piece of

breakfast was included in stay

the bed was noisy, as well as the security staff and breakfast was kind of cold

breakfast was good and room clean

the complementary breakfast was quite delicious, a printed menu would have been helpful though

i love this place the people were very nice and breakfast was great

breakfast and staff attention in this hotel is excellent. the location is wonderful

convenient to have a breakfast or a quick lunch on place (but the lady seems very tired

had booked an apartment with kitchen and two separate bedrooms

the kitchen was very simple

it has a kitchen

the complementary breakfast was quite delicious, a printed menu would have been helpful though

big apartment 2/2 with kitchen, refrigerator, microwave, toaster and utensils very

the floor wasn’t clean, only a showertowel per person, almost nothing to eat for the breakfast

breakfast could of been a little better most important meal of the day

the complementary breakfast is good

location, breakfast and staff

breakfast area is smaller and can be crowded. no water cooler available in the property.

on the underground parking was not available to guests

really confortable, amazing staff a lot of restaurant around parking just perfect

comfy and spacious rooms, friendly staff, parking on site, close to the new city center, don t know about breakfast since i had an early

it was easy getting in and out of the parking area

parking was also easy

parking to close

disco/club - too much noise and lack of parking spaces because of it.

bedding and parking

secure parking

parking is normal good at night

is no much room for parking, if you arrive late at night, you will have to leave your car outside on the street and

they need more parking space

breakfast is included, parking is available, is a safe stay

is no parking, the reception is very ugly, no lobby to wait for someone

nice bed, large room, free parking, good area

very inconvenient access, super small parking lot, few tv channels available, normal room

ecurity, tools etc

free underground parking

also there is plenty of spacious car parking available

no valet parking

had an upstairs as well so kids were able to go in the pool and night time event .

room are the best, even it’s expensive but having a upgrade room are life saver, they have a pool in the top that is very beautiful and clean and you feel safe when you are inside the

location center city and pools and restaurant food was very well prepared and the staff awesome

gym needs to be updated but has at least the essentials available

tried to take the kids swimming but it was crowded and loud and uncomfortable

clean and staff super and parking

it has great ac and parking

the best hung plenty of parking and great pool

location and breakfast. secure parking

the parking in the night