the pool area is not well maintained the tv cable is very limited

great location, hotel very clean, good breakfast and great service.

room, comfortable bed, great breakfast and great waiters and fabulous cook

the price of the hotel full breakfast sure be included beautiful people polite and friendly from all the housekeeping ladies

i think all breakfast should be free at hotels.

over all pretty good the pool, exercise room, very clean room

out of control screaming 5-8yr old kids, as parents drank themself silly, pool party for 5 hours in afternoon til 1030pm didn't allow for needed pool decompression for lower

excellent place. professional staff, good breakfast, clean rooms, good location,

swimming pool horrible; not

the pool was nice

had parking

room service was quick

the gym equipment was in good working order and the poolside was always clean

also the room service was great and for a really good price, and the fact that they let you check in before

bare pipes , shower no practical door away from faucet , if not carefull one can get burn, parking designed for mini cars, cones placed at main entrance blocking acces to main entrance

staff courtesy and assistance, parking and security, room service.

day a bit intimidating but with us travelling with all our stuff in the car in the underground parking lot

parking and pet friendly.

friendly staff, bed confortable. free underground parking.

breakfast was very simple and not very good. the location is awful.

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

breakfast staff were very friendly

they said breakfast start at one hour and they didt have anything ready

the breakfast selection was great and delicious

continental breakfast was included and good. the staff was extra friendly.

there is a pool and a playground for the kids

everything was clean. the staff was very friendly. breakfast was excellent.

free breakfast doesn’t include hot food like other hotels do

left your place is so good little more fitness not towels on swimming pool

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

there is no free breakfast but there is a cafe on site. reasonable prices.

great breakfast and firm bed.

great breakfast with great service.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

breakfast here is delicious and filling to get your day started

easy parking, friendly staff and great breakfast.

it has a parking lot what is something that i like

the front desk staff and the guard at the parking lot

the hotel has limited parking available and the wifi was slow throughout our stay

difficult to get sleep somebody left open food cans inside the fridgener and it smelled bad the breakfast is poor

limited parking

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

parking outside almost full all the time

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

though i was able to park), air conditioning not

free safe parking, pretty modern and comfortable room

was great with covered dedicated parking and a short walk to parque fundidora

excellent on site parking facilities with direct access to rooms

great breakfast every day, very spacious room, netflix and parking if needed.

parking limited

the room was small. the breakfast needed variety and better cooking of the food.

i like the gym

the gym was a good size and there's a pool as well

i need more food por the breakfast

and they have so many amenities for kids to play and be busy

parking lot too small!

parking button was not working and my husband got shocked when he pushed it but they fixed it right

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

renovated property, clean and modern with onsite parking.

the rooms the parking lot the bathroom

location and good parking, good restaurant. nice personnel.

also a little fridge and enough parking

limited parking. no coffee in room.

bad neighbourhood so would have been more relaxed about my car in the parking area

s, only one) cup of coffee

rooms was clean but noticed the pool area wasn’t the cleanest

gym facilities is very old and broken, and booking information makes people confused and easily

for example, where the swimming pool was, the gym or any places we can go near, etc

close to park fundidora they allowed us to do an early check in

was right across the street from cintermex/fundidora and they had a gym, swimming pool and large screen tvs

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio was

parking was a bit stressful but not too bad

parking

the parking lot, there are not signals to find the hotel's lobby

breakfast is has a lot of variety and fruits

breakfast!!

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

excellent breakfast menu (continental), and reasonably priced

the breakfast in the mornig..good food

hotel felt worn my room had view to a multiple level parking lot it was noisy

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

also, they were building the new parking lot all night outside our window, we didn't manage to get any

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

noise from multi-level parking lot just outside my window. ask for another side rooms.

breakfast is great, free and secure parking

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

parking could be more secure but they were doing some renovations at the moment

the fitness machinery in the gym does not work well.

the parking and overall staff was very nice and friendly

above ground and underground parking with valet service if you like

clean hotel, very safety, nice food, staff very friendly and professional the hole time, nice parking, beautiful pool area

large room, good breakfast for extra pay

the parking lot staff was very friendly, however the lobby staff was a bit rude

didn't have breakfast, too late for me

breakfast portions where poor, the breakfast dishes where not good tasting, and the room that they

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

great location comfotable big room, nice simple breakfast

on-site free parking

parking was full and not to close from the hotel main entrance

is great, shade parking, restaurants around and the mall right in front

parking area is for free during your stay

wifi can be better. the parking place is a bit far, but not too bad.

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attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

we needed to ask for the towels, parking lot is complicated

parking is very uncomfortable

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

i love that i can step out the door and have shops and dining right across the parking area

clean & comfortable, safe parking

free parking free breakfast

they didn't change the main blanket of the beds. pool was not cleaned.

the breakfast there was not enough chairs ud83eudd23 to eat breakfast ud83eudd5e

the pool is not big enough though.

the swimming pool is small and is being shared with another hotel.

the swimming pool

water in the pool was still freezing cold

there's a pool also which i didn't use, but looked nice

internet speed, location and breakfast

breakfast coffee in the restaurant was cold both days i had breakfast there

rooms, comfortable beds, practical safe for important things, very clean with a great view and pool

rooftop pool was closed due to state of nuevo leon being placed into red because of covid-19

breakfast could be a lot better, we asked for some eggs and chilaquiles on room service, no sauce

front desk personnel were very polite and and room service on point, valet parking one of

my room was too far. the parking was across the street. many places closed early.

to get to and easy free parking

there was also complimentary valet parking for guests

no self-parking. u have to use valet parking. it is free.

i really like that they offered free parking

they don't have an elevator to go to the underground parking space

is no elevator from the parking lot to the lobby

parking is very tiny

parking

valet parking

we had to park are own car we paid parking and the room was not clean

is no direct elevator from the parking garage to the rooms; other than that, everything is

they offer valet parking and the staff is courteous and helpful

, food was excellent , don't forget to try the margaritas and pina coladas ; service at valley parking great , stuff at front desk excellent and waiters top of the line

com and walked dog right in the lobby as we checked in yet other staff confronted us in parking garage saying no dogs allowed

more food choices at restaurant... narrow basement parking area for big trucks...

underground parking access.

ramp to go down to the parking lot

i particularly appreciated the free parking, which made my stay even more convenient

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi, excellent food specifically dinner options

pool, view, and breckfast

turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs more fans, unbearable for infants and toddlers, need more towels and lounge

equipment in the gym did not work properly

the indoor pool was wonderful

location, cleanliness, good parking, nice breakfast buffet

parking no security

parking was easy

was slow, very narrow entrance to parking lot , our key card would be deactivated everyday

parking, cleaning service, location is amazing

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location and facilities from parking to hotel

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

way to the parking on repair, one one way operating on a weekday,

and wide parking lot

i love the fact that there's free parking and its underground with an elevator

the free breakfast was ok, there wasnt much variety

very friendly staff, quiet room, good wifi, good dinner for non-mexican eater like me.

nice hotel and good breakfast

breakfast wasn't good.

the attached restaurant was the best part, the included breakfast was delicious and the best

good breakfast and affordable price

there was a gym, excellent kitchen in my suite and free bottled water

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

the breakfast was not very good nor the food.

the breakfast and coffee were really good.

great breakfast

clean rooms and great breakfast

was perfect until wednesday night, there is a bar or party, or anything going on around the hotel, and it becomes noisy as hell at late of the