is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

approximately to main bar nd eateries

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

ideal location but bar closed a little early 11pm ;-(

bar manager jamie who checked us in was extremely pleasent and helpful

the bathroom the restaurant was clean the food was good, the staff were friendly & helpful the parking was good & the room was nice & warm for this

good hotel car parking

the parking facilities were excellent

great location with easy parking

there are lots of parking spaces in front of the hotel including disabled bays and a ramped entrance if required

great location. fantastic views nice food. great breakfast. good parking

parking was very

parking lines in the car park

plenty safe car parking

car parking is free

only thing i could say that we were in an executive room and you have your own parking

free car parking

finally it was also great not to have any parking issues

the view, the room size, the bathroom. comfortable bed. plenty of parking.

parking was easy and plenty of spaces available

of the hotel was great so handy to shops etc and an early check in time

stayed at harbourside as a base for a 3 day golf break playing the fabulous golf courses in ayrshire

the kids enjoyed their visit and are already planning their return

a workman was working on door when i turned up and was back when i was leaving if i never had kids with me i would not have stayed i would have went 2 another place or came home u had 2 sit on

great for people travelling without kids

hotel - great position & plenty of parking, super bar & food

very spacious, comfortable and clean, excellent breakfast very good value for money and on site parking

parking

plenty parking impressive as you walk into the hotel

lovely property right through from reception to room with loads of parking space

good comfy bed, good parking

bedroom very clean. spacious. staff friendly. good parking facilities.

easy to find with plenty of parking close to the reception and the spa was excellent

good parking

facing directly on to the car parking area would benefit from some form of light net inner curtain to spare our blushes during

also loved having the use of the gym

com) the kitchen in the lodge was very well equipped and an additional bonus of milk, cereal, pain au

staff at breakfast weren't too friendly or accommodating, and the food was a little disappointing

if you golf, it must be paradise

found gym and sauna quite hard to find

added bonus of kitchen area with well stocked utensils and equipment

the three colouring welcome packs were a nice touch for the kids

water from the tap in the kitchen never really got cold enough to drink

couldn't door more for me, the room was spotless and internet, tv's and kitchen facilities were all top notch

location to the golf courses we played

loved the friendly bar and the black watch plaid carpet

friendly staff, very good breakfast. bar is also good.

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

room, excellent staff, lovely bar area and top evening meal menu

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

maybe some colouring for kids during meal times

the food was very good at dinner, and breakfast was equally good

location for town or golf

very nice golf / whisky memorabilia and pictures throughout

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

lovely restaurant with bar area

location for the golf courses played in the ayrshire links cup tournament- western gailes, glasgow gailes ,barassie

the location was great for where we wanted to go, dinner and breakfast were both excellent

outside area , large bar and dinning area which accepted our large german shepherd , extremely comfortable bed and

the bar was great and all the meals we had at the restaurant were excellent

the breakfast is to die for

breakfast was a treat,view was brilliant staff made our stay

excellent breakfast choice

beautiful hotel and setting. lovely clean room. superb dinner and breakfast.

was perfect, the staff were exceptional, the room and bed was fabulous with lovely views and breakfast was really wonderful

had breakfast delivered to our room - with everything we had requested, delivered on time

we wanted in a place to stay to attend a nearby wedding with the bonus of comfy bed and excellent breakfast and friendly, charming staff

stayed in one of the small cottages with our 3 kids, it was ideal

good food, comfortable accommodation and brilliant location for royal troon golf course

special mention to christine at reception who went above and beyond, with early check in and taxis etc

excellent location ample parking, leisure facilities on site, great food, friendly staff.

parking was fine access to bus, rail or just walking all

easy parking and perfect location for beach, town and golf

lots of parking, very helpful and friendly staff.

location . parking available. very comfortable room

no bar as such, just a residents type lounge albeit very tasteful and comfortable.

spacious room very comfortable lovely free standing bath

regularly had to look for staff members in bar area to order, not many smiling faces, daughters sandwich arrived with butter when asked for

really wasn’t anything, i had a spa appointment and it wasn’t obvious how to get there so maybe better signage

ambience to hotel lovely position and bar and lounge area very good - staff extremely attentive also the bathroom was great with

time for my mum's 65th birthday and duke the alpaca and muppet the pony were a big hit with the kids

beautiful house , lovely peaceful location , fab breakfast

early check in at no extra cost

alpaca and ponies really friendly and a big hit with the kids

host,gave us early check in for our day at the races,great warm welcome and fantastic breakfast

when we arrived we asked if it was possible for a late check out and after checking they said it should be fine and that although they where fully

breakfast staff was amazing, so friendly and helpful covid restrictions were so well handled, felt

lovely room with sea view, friendly staff and excellent breakfast and evening meal.

bed, food, staff and breakfast lovely too. great place

the room had a separate living room area which would be great if you had kids with you

lots of parking and quiet hotel

easy parking next kilmarnock fc

great place to stop, parking was good,food and staff great

we were really pleasantly surprised and amazed by the whole experience - easy parking outside in the free hotel car park, a very attractive looking building with glass frontage

hotel with plenty of parking spaces, and lots of choices at breakfast

the staff were very welcoming and helpful the breakfast was very good plenty to eat

breakfast was great full of good scottish heart attack munchies

cannot fault this lovely hotel,beautiful decor,immaculately clean and very nice staff,oh and the breakfast was lovely too

super staff location and amazing breakfast

breakfast was amazing

accomodation was super comfortable, bar staff were great, food was fine.

work here and there but i loved my stay relaxing the singer was a extra bonus at night prices at bar cheap also loads seating areas will definitely be back and highly recommend doesn't get the

50 when they called on my phone to say they would need to cancel my booking because the had a laundry issue

was perfect for what we needed - location was spot on for both preswick and troon golf courses

it was a short drive to prestwick town, the beach, golf courses and the airport

accommodating with early check in special circumstances and excellent breakfast included in the price

the bar could be better

a bit uncomfortable in bar as bar maid was afraid of dogs and made this obvious, we just went to a dog friendly place in

the bar was really nice

where friendly - check in/out was quick and easy - food was great and bar facilities also very good

this included house keeping, bar and dining room staff

very good and plentiful at breakfast and evening meals

position on the main road large car park ideal for camper size vans bus stop into the centre directly outside

breakfast was excellent as was the evening meal

staff in every area rooms, dining, bar very friendly and informative about their outside activities bus ferry or shops

facilities were good. breakfast was very good.

breakfast was super

we had dinner and breakfast and the food was delicious and lots of it

did not have breakfast due to this, but the restaurant looked very nice

bar area was well organised and well stocked

easy parking

staff, easy access, great parking

was friendly professional and very helpful breakfast was very tasty and plenty of free parking

nice and cosy, nice food . great staff , good for parking

visit, clean room, excellent wi-fi, well located, ample parking, good breakfast, good choice of menu in

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

bar was busy, tables reserved for dinners, hard to get a quiet seat for a drink on arrival

inviting bar and restaurant

breakfast wholesome and very good choices

more choice would be good at breakfast such as fresh fruit

room 22 best room in hotel breakfast was really good staff very attentive.

supplied water (and a sausage for breakfast) for the dog

breakfast staff bar staff and the cleaners were fantastic but the reception staff were miserable

the bar and breakfast

on the coast very friendly staff very clean & breakfast was excellent

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

location good for beach kids park shops.all in walking just.up nextstreet

allowed early check in and slightly later check out - so useful considering the weather

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

everything apart from not being able to use disability parking as they were full

lots of car parking space. good sized rooms with comfortable beds. breakfast is exceptional.

lots of parking

great location to ayr town centre, plus lots of parking

good free parking

free wifi, friendly staff, easy parking, coffee in the room

good car parking

room with sea view very comfortable stay , check in vert efficient great secure parking will stay again if travelling to the

parking spaces were little tight to maneuver

plenty of car parking spaces

was very accommodating when we needed an early check in for a wedding

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

very expensive for drinks in bar area

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

helpful early check in as we were going to the horse racing which started earlier than originally

history staff cleanliness food location car parking central everything loved it

friendly staff, plenty of parking, excellent restaurant, in walking distance from town center

there was free parking on site, the staff were friendly and welcoming, the building was charming and the food was

lots of parking near beach, park and town

proper traditional scottish hotel, plenty of parking, converted 100 years ago from a grand old seaside home, warm rooms, comfy beds, quality

the issues around trying to get in touch for an early check in. was a nightnare

a picky complaint , we booked the suite with spa bath , which was lovely but no robes and lack of towels let it

into room it was unbelievable best night we have had bed comfy bath absolutely amazing as was a spa bath air conditioner and also tea and coffee and biscuits what just made it

booked i was told i could potentially check in early (as we were attending a wedding) i was to call the morning of arrival

liked how they accommodated our early check in the best they could by asking the cleaners to prioritise our room as we had a

good location for our purpose. friendly staff. easy check-in/out. ample parking.

plenty of parking and a convenient location. restaurant very good and great service

good parking

staff friendly, easy parking, room was nice and clean

id for separate spa day) -good parking on

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was outstanding xx great place to stay in ayr will be back

cosy ,beautiful breakfast

great choices for breakfast

breakfast in morning was exceptional and kept me going all day

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

within minutes of our arrival we were all chatting in the bar with some friendly locals

breakfast was well serviced , dinner was excellent service was great , service of staff was

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is one of the best can't wait to book

nice diner and breakfast staff are all very

the breakfast was the best i had throughout my

breakfast warm welcoming friendly staff reception area, bar and restaurant beautifully

bar closing at 9

as said before the spa was frozen.

property is lovely however we paid a small fortune for the room with the bath that had the spa in it and it was frozen

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

offering a drink and the ability to take over her lounge to watch the golf

were going to a wedding and asked for early check in

good location, good parking, lovely decor, good food and friendly staff

ample car parking also available

good parking

good food, ample parking and the grounds are a credit to the property

could have done without the plant pot in the disabled parking bay.

music from bar was loud in the bedroom until it stopped at midnight

locals in bar very friendly and helpful

bar comfortable & friendly

very cosy and well presented bar area, dog friendly with dog treats

all the bar staff were brilliant made us feel welcome

free parking

hotel, comfortable rooms, great restaurant for dinner, good breakfast, cooked to order, ample parking

there is a lot of parking

parking, excellent breakfast and really enjoyable evening meal

a very nice setting peaceful and plenty of parking

good location and lots of parking

parking is free and there are always spaces

plenty of free parking

free parking right outside and the front door open 24/7, the location and few is beautiful

the parking facilities are to the rear of the hotel which was a relief for us with the motorbikes, and

the hotel was very comfortable, parking was a breeze, the restaurant and bar were great with a good selection of meals and drinks

excellent parking

hotel also has parking

had parking, is next to a fabulous park

ample parking, good location for us as working nearby

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

helped me with a late check in as my flight got in late

customer service, cleanliness early check in and tartan carpet

decent bar downstairs

we weren’t able to try out the food because the bar was so busy,(sat night

lots of parking and nothing was too much trouble for the staff

easy parking and train station 5 minutes walk

room. easy parking

car parking is hassle free

close to everything but with the easy parking, fabulous breakfast and amazing rooms

parking is perfect, rooms are perfect and staff are excellent

parking not great, carpark full and street parking limited.

parking onsite

had car-parking

parking always a bonus - that was the reason for me selecting this hotel as it had onsite free

friendly, helpfull staff. great food, large comfortable room. plenty free parking. spot on!

friendly staff, lovely room, good car parking

fantastic property.. value for money. ample of free parking available at hotel

was in quiet area, and looked to be near shops and a train station and plenty parking on site had standard room which was very clean and comfortable buffet breakfast was good

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening meal curry was

easy to find location ample parking great deal on meals good sized room fantastic river view exceptional value for

of the revenue of this hotel is non existent at the moment - airport stays, airport stays plus parking and also most crucially at this time of the year it was always big for christmas and

parking is free, plenty and close to hotel

location, plenty of parking, super friendly and welcoming staff, nice room, comfy beds, amazing views

car parking

staff were helpful and location was good for exploring. on site parking

also on arrival very difficult to find parking due to large wedding taking place

were brilliant, room excellent, food fantastic, parking superb and pianist just so talented

when we first arrived, we were put in a below grade room that faced the paved parking lot and adjacent to the front door

lack of parking

really liked the quirky story behind the douglas hotel and the early check in

parking facilities could be better

large room with great parking and plenty of hot water

lots of parking out the back, and both breakfast and dinner were really good

car park on site was handy but plenty of street parking too

on-site parking was a plus as was the short walk to the

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite hotel

extremely clean. staff extremely accommodating. breakfast superb.

staff, location, room the breakfast was such good value.

location is close to bars/shops/ leisure/casino

located near numerous bars and restaurants and a casino

excellent buffet breakfast, parking was great,no hassle .

great location in centre of town.comfortable warm room. free parking. welcoming friendly staff.

great rate, clean, easy parking. perfect for my business stay.

easy location, free parking with clear instructions, easy check-in and friendly staff

plenty of parking. nice room.

location, plenty of parking, lovely staff, great breakfast choice

free car parking is great

also had ev charging in the parking area which is great

great breakfast quiet room ample parking

room, great en suite, easy on site parking, good breakfast, enjoyable dinner in the restaurant, friendly helpful