out of the way cozy the pool

breakfast

great breakfast

breakfast room

breakfast was well stocked and staff were friendly and accommodating

variety breakfast pool gym front desk service very comfy and cozy

hotel, clean, good sized rooms, indoor pool for the kids and a small gym that's good enough

breakfast was great

breakfast was delicious and a wide variety of breakfast foods

we didn't spend much time there and didn't get a chance to use the pool but we did check it out and it looked nice and clean and felt warm to the hand

cheap. the fitness center was actually pretty well equipped, just terribly organized.

convenient to casino

my kids enjoyed the breakfast options. the staff was amazing and so nice. everything was clean.

everything else, breakfast is great!

breakfast bar is for kids we were 2 adults no coffee or tea

laundry facilities buffet breakfast, a bit basic but good

is very close to turning stone casino & resort

and shuttle was so convenient

your hotel like the gym like the nice breakfast in the morning that was very good

super friendly staff and so convenient with the shuttle to the casino across the way.

very clean!! shuttle was amazing perk!

no pool, no shuttle, no breakfast no maid service

pool was clean and kids loved it

i loved it was super close the the turning stone and offered a shuttle bus ride to our concert

the breakfast was very good

be nice if there was a sleeper sofa so kids could watch tv on a couch vs bed but other then that very

pool was clean and kids loved it

all of my kids were exhausted

breakfast options

a bunch of kids hockey teams there and they were loud all night long and playing hockey in hallways all day

having ev chargers in the parking lot was awesome

room was clean and came with a kitchen with a full fridge and stove top

friendly staff- great breakfast-- good location to the bouckville antique show- fairly quiet

location and room had full kitchen

their kids were very unmanaged and jumping constantly in the pool regardless of other swimmers in the

when guests used hw work out room thy di not clean their mess and let thwir kids play in there without being supervised

the breakfast was excellent, beyond expectations; the kitchen staff were very accommodating and responded to all our requests

great breakfast!love the duvet covers washed instead of a gross comforter.

breakfast included, great gym and pool.

i loved the hospitality, availability of pool and laundry. rooms were very comfortable.

breakfast was great

i forgot to set an alarm and missed the cafeteria-style breakfast that's served from 6-9am, but they had prepackaged breakfast set aside that was actually

if room has fully kitchen, would be perfert

kitchen glasses were filthy, cups were dusty

small thing but something you look forward to with a kitchenette

i paid for a bed a room with two full beds and a kitchenette and that’s not what i got

kitchenette just a sink, microwave, mini fridge

the gym was also open 24 /7

early check in clean rooms , no smell beautiful location

a lot of variety with the breakfast

nice to have restaurant and bar in the hotel.

excellent full breakfast with eggs, sausage, hash browns, waffles, fruit, etc

price location cleanliness and breakfast.

great breakfast

in the gym nothing worked

it had a laundry room and gym and excellent breakfast

i also asked for a room away from laundry room

breakfast choices

i never rely on free bare minimal breakfast offerings, but

wish breakfast was open a little later than 9:00am

very clean and quiet. easy check in process. good breakfast.

breakfast was sad two snacks and no cream for coffee

the hotel room had a gym and an exercise bike in it which took up a lot of room especially since we had to use the

staff was awesome especially rachel the bartender

the hotel itself has large-sized rooms, highly professional staff, a restaurant and bar, and a mezzanine area that can be used for special events

bar area was nice and a great

really nice room with gym even!

they also enjoyed the gym

areas the gym, elevators and tiled floors could of been cleaner

we had a gymnastics competition in utica, and needed to stay overnight

the breakfast was ample, and the pool and gym facilities were quite good. .

the gym too small and not equipped

no pet fee and no pet rooms.

staff allowed early check in

breakfast was awesome & coffee actually tastes like coffee there

breakfast was very good and customer service was very friendly

the breakfast was delicious

room was comfortable, parking was plentiful, and the breakfast was good

perfect location, clean, good breakfast.

everyone was so friendly. the breakfast was very good and the hotel was nice and quiet.

the room was spacious and clean, had a perfectly functional kitchenette with everything we could need, and the beds were soft and comfortable (even the pillows

kitchenette had a large refrigerator and microwave

rooms are spacious. laundry facilities for guests are free! good breakfast.

the pool facilities were great for the kids

indoor pool was too echoing that's it

loved that pool and gym were open late

clean room, great staff, good breakfast and coffee.

pool was warm and the pool hours was very convenient

nice greeting, good gym, loved the breakfast. convenient location in utica.

amble parking

we donot stay for breakfast.

we didn t use the fitness center but the pool was great if you are traveling with children

front desk staff i ve probably ever had good location clean and warm-ish pool super comfortable room great beds, soft sheets and nice pillows

they even had a special breakfast ready for the runners

fitness center quite small.

fitness center working

fitness center is open from 7am-9pm

was very friendly and helpful, this is their busy time of the year, i was an early check in and they jumped thru hoops to get my room ready for me, when i visit utica in the

breakfast options

thought the continental breakfast could have been better when compared to best western

there is a laundry room , very helpful if you are in a roadtrip like us

re: the breakfast

breakfast was minimal