location, pools and facilities, car parking

easy to get too, free parking

parking free

free indoor parking

there is free parking and we also asked the hotel to stay a bit longer the last day as our plane was leaving in

free, secure parking welcomed

no handrail on the steps down to the parking

free parking in hotel garage

very convenient also if you have a car, the parking is large enough

i was glad we only had a small car, otherwise parking would have been tricky

food was gorgeous great selection staff where so friendly and great with kids

good gym facilities indoor and outdoor and free spa

the food was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a great addition for a

the breakfast was so delicious, that we changed from bed-and-breakfast to half-board on our

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a great addition for a great

self service bar! beauty treatments. shop on site. pool area. views.

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

rk only within white broken

and the hot water for the shower is limited to a tank for the apartment so is not endless plus parking spaces are limited

if you rent a car on the island, parking will undoubtedly be an issue

also no parking availiable and it is writen that parking is

parking was uncomfortable as you always had to ask for the key on reception, go back to the parking

near to the city, perfect view from every room in the hotel, lot of space in the hotel, free parking and many

parking with at least three levels, which we utilized during our stay

liked everything, checking in, arranging our disabled parking

excellent selection of foods, nice view, friendly staff, free parking.

no soap 3 days in a row in the poolside men s bathroom 2) access to underground parking dangerous walking up the

easy on site parking

pool area - direct beach access for hotel guests - very friendly staff - room safe & private parking included - late check out without extra charge

good car parking on a first come - first served basis

courtesy room for taking shower after check out, very, very nice, kind and helpful staff, free parking, excelent wifi

there was a free parking on site with lots or room for all cars

the weekends you need to pay extra to use the beach bar and pool

the is no onsite bar to have a drink in or take to the pool

great apartments, nice view on the sea, pool is large and very well heated

could do with a more appealing bar and restaurant

the weekends you need to pay extra to use the beach bar and pool

get an ev car if you're staying here (the 3-floor underground parking lot has a ton of chargers)

perhaps clearer signage for anyone wanting to take a walk through the golf courses would be helpful

room service quality

the pools are wonderful and my children really enjoyed the family pool

the views from the sunset bar and the gym are amazing, an ideal place to go if you want to disconnect and enjoy

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

the plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed some tlc

cept for one evening where it was just

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed and even supplying extra

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

location, breakfast, variety of pools, gym

the pool was excellent. staff were very attentive. the hotel was very clean.

everything was great, especially the location of our room + the infinity pool and breakfast

could have better entertainment in the evening the kids.

peaceful. good spa and massage.

warm pools, large bungalow, nice entertainment in the evening and during the day at the

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was excellent and great intertainment lovely and quiet in the apartment at night

we had booked only breakfast, but you can also pay on the night to add dinner as well, which we did a few times

great breakfast, very good dinner

breakfast was great, always with a variety of choices, also fresh juices, fruits and veggies

the pool and bar

staff location and pool area

pedro the bar man

best reception for wifi was around the swimming pool only

pool is rather small if you're planning to stay on-site all day, every day - but free bus to the

large room excellent breakfast pool areas general ambience parking

easy parking

breakfast was really good, excellent spa, nice and well heated pools, good parking facilities.

facilities, parking , swimming pools , spa , restaurants, night entertainment the neighbourhood is really nice,

parking was free and underground helping the car stay cool

comfortable accommodation nearby pool close to bus stop

noisy entertainment around pool no kettle in room hot breakfast food was cold

separate sunbathing away from pool

quiet and relaxing, large room with coffee machine and capsules + a bottle of water on arrival, pool towels, beach slippers and bathrobes

was with too adult teenagers and they always found plenty to eat, they made great use of the gym

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

clean, spacious, great food, lovely staff and nice gym and pools.

we recieved discount vouchers for the spa/ restaurant and bar which was a nice added bonus

there was a small kitchen and the bathroom had a great shower and good amount of toiletries

fitness area is very small and not well equipped. lack of service at pool bar.

wonderful pool

very clean and nice hotel. staff is very friendly. breakfast selection is superb.

breakfast buffet was superb - excellent choice of dishes, breads, jams etc

resort, great restaurant and the breakfast buffet is superlative

bar and restaurant are also really good

two large pool areas - one very good for younger kids with lots of shallow water areas

nice pool (not too deep)

room and bar, kids pool warm with slides, beautiful bar with lovely staff

great breakfast clean rooms nice staff

the pool was lovely and the gym had some decent equipment

the hotel facilities are great - from the pools to the gym - it has all you need to spend some nice days

the pool area was nice and the gym as well

staff, early check in on request

location free parking and must say very clean resturant and bar available next to pool great breakfast

we were happy that apartment have a kitchen with all the kitchenware you would need

the resort is remote to a degree[that's what we liked the most], the pool is cool and the ability to use the bbq facility works really well

excellent views even from the pool

we also appreciated the pool and sauna

the pool and common areas are very well maintained, and the staff is incredibly friendly and helpful

staff, cleanliness, quiet around the pool, lively in the bar at night, great selection at breakfast with your eggs and bacon cooked to order

no screaming kids, as it's an adults only hotel

value for money accommodation, hotel neptuno is a very nice hotel and its adults only

the gym , could do with a rowing machine for variety

the manager of the breakfast she is so friendly

one very small dislike, no area around pool for non smokers

little complex, beautiful gardens and pool area

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

from the main gate to the apartments meant you had to walk very close, in fact, adjacent to the pool, abit too narrow, especially when guys are bathing/standing around the pool

pool and relaxation area, clean and well kept rooms, very friendly and helpful staff

lot of variety in the breakfast, lunch and meals separate pool for the kids, lots of seats next to the pool really happy

free shuttle buses to playa del ingles - there were always activities going on in the swimming pool area

pool was very good and everything was very clean

the size of the gym (smalñ) and the pool isn't heated making it chill on winter days

great enterainment for both kids and adults, food was fresh, loads of options for everyone

jose in the pool bar very rude to a few customers

the pool bar was great always playing cards with my family and having nice drinks thanks to the barman

shows; animations; children programme; gym; variety of meals in the restaurants - especially taking into account that we are vegetarians;

kids swimming pool is well maintained

entertaining program for kids and adults was amazing

free street parking

we had plenty of street parking too

wifi a bit slow and patchy. would be nice to have a jacuzzi or expanded spa.

the best wifi-signal at the bedroom

gave us late check out, which was appreciated

the gym is big and has all the needed equipment

seawater spa was amazing

the hotel has free parking facility

i really liked the gym

we liked having a gym to workout daily

style of the hostel , lovely and warm inside the rooms , as all have heaters , food in the gastro bar amazing , real fire going , christmas tree up background music while eating

noisy because room too near bar and restaurant so you can heard all

the bar and restaurant were excellent, craft beers, very good food [the best rabbit for a long time]

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

parking is on the road nearby and the house is accessed via a very steep path

although some may find it very remote there was wifi although no mobile reception so you couldn't make

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

for a comfortable stay

it's equipped with the usual amenities (both in the kitchen and the bathroom) required for a relaxed stay and managed by a restaurant next door

kitchen - bathroom it all works fine

the houses are well-equipped, with a kitchen and room to eat outside

could be nice to have some tea, coffee, sugar in the kitchenette

excellent kitchen

comfortable and we enjoyed the breakfast terrace,outside seating areas and the views from the pool very much

t i

the room -in fact we were given a suite -was very comfortable and we enjoyed the breakfast terrace,outside seating areas and the views from the pool very much

amazing characteristic finca, lovely rooms, comfortable communal spaces, beautiful pool

for the breakfast

very helpful staff who helped us find parking nearby and

advertised as parking included, but it was 'fend for yourself' parking

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

there's a free street parking but fills up during the day. bed was a little hard.

parking is a pain - trying to find something close to the hotel was challenging

the spacious shared kitchen, balcony and terasse are comfy as well

kitchen was poorly equipped

apartment with kitchen and dinning area

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

location, terrace on the both floors, kitchen

a lot of facilities, bubble pool, football table and more

well equipped kitchen

the kitchen and living area had everything we needed

very nice owners, good kitchen and great bathrooms

the kitchen is kept very clean and has all you need for cooking

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,