stains in tub, no umbrellas for tables in pool area

location close to a mini- golf

breakfast

breakfast everyday always hot coffee and cookies,fresh fruit in a bowl everyone in the place has a

the pool area was very nice, as well as the small gym

no cover change and a lot of people off drugs bad couldnt let my kids walk around

reasons i hope the pool area gets some work done on the bricks so many are lifted kids can get hurt and the hot tube was dirty and it did not have hot water

older kids at the pool throwing ice at people in the pool and squirting them with a water gun

the breakfast could have had eggs and beacon or sausage not and then

the pool was very hot

breakfast staff and the pool was great

cleanliness, breakfast options, courteous staff

the breakfast

breakfast was one of the best hotel breakfasts we’ve had

breakfast was very good a little different each day,fresh fruit,eggs,waffles,sausage,potatoes,all

the kitchen staff was superb

the kids loved the pools and spent hours in them every day

kids running all over, jumping in the pool and on to people swimming, glass bottles by the pool,

like to have able play the games and the pool

family loved the room, continental breakfast and the pool

homeless men in parking lot

the water didn't even want 2 work, the walls were gross, there were kids screaming all over the parking lot with no parents precent, all around bad

the parking lot

there were guys dealing drugs in the parking lot

excellent staff and plenty of parking

the outdoor pool was a plus also

heated pool

pool was closed

pool, convenient location, cheap price, comfy bed.

water pressure great, pool area was clean, rooms were clean.

nice and clean. friendly staff. clean pool. would definitely come back

pool perfect

pool area, maintenance gave us new towels and made our bed for us without us even having to ask i

the pool was a comfortable temperature. the place was very quiet and comfortable.

swimming pool

in the early morning you could hear the loud kitchen furniture being dragged around

love the little kitchen/living area separate from bedroom

we had the perfect location to sit on the patio, and listen to the live music at the tiki bar across the street

excellent resturant and close to outdoor bar with activities. big rooms

party weekend for family and friends but local bar restaurants shut down by 10 pm on weekend

area by truck parking was very loud. paid breakfast was not very good.

wish the parking was a little better, i woke up one morning and had something all over the side of my truck

there was anything wrong with the visit it was parking

people hanging out in the parking lot at night

we also had people racing in the parking lot and there was kids there

a ton of parking spaces

parking when all guests are back on property

also parking, we parked at the dealership almost every night of our stay

parking seemed to be a small problem is all

parking during the week after 8:00 not many spaces available

person allowed an early check in

first floor, very noisy, next to parking lot, therefore, noise and bright lights

free parking

plenty of parking, safe.

and asking for a different room, we were relegated to 6 steps from the main lobby facing the parking lot

nice area, well lit, lots of parking

more vegan or plant based options for breakfast

location, clean, breakfast

the breakfast crew was very nice

cleanliness and staff were top notch. good breakfast.

cleanliness , a variety of breakfast items

everything is so close by and it was such a joy to park my car and visit the local places decorated for the holidays

no breakfast, but a laundry... perfect location.

there was a vending machine in the laundry room, but the lock was broken and we couldn't get in

facility at night is over run with drug addicts smoking drugs in the laundry rooms stairs all over

ice machine and laundry room available

loved the pool, location and friendly staff!

excellent location for our purposes. plenty of hot water. nice pool area. friendly staff.

nice pool, clean room, very friendly staff. very good value fir the money

pool was very clean

close, also close to shopping & restaurants, including live music options hotel has clean pool & spa pool well laid out design soda machine & ice machine easy to access tv, a/c, water pressure,

we asked for an early check in time to get ready and they accommodated us

shortage on morning breakfast

complimentary hot breakfast was very good, they rotated items like waffles and pancakes (regular syrup and sugar free

staff was amazing, the lounge/breakfast room was the nicest,coolest, comfy, and most relaxing i’ve been in

pleased with the variety quality and taste of the breakfast

breakfast was great and catered to most eaters, i ate the oatmeal and would have liked to see some

laundry is four bucks per load plus detergent

cleanliness and quiet and breakfast

full kitchen and room size

breakfast was a bagged lunch that you pick out and it was wrong everytime

facilitoes good used the fitness room but not the pool but looked inviting and plenty of chairs and tables to sit around

the breakfast drinks weren't good, think that's about it

up staying 2 different nights but both times they gave room the room right next to the laundry room wife had a decent shower every time i took a shower had no cold water do you know how

went that extra mile to fold your towels in cute shapes and staff was outstanding have a full bar and priced reasonably

fitness equipment out of order

we did not use golf or spa facilities

spread out, lush greenery, free laundry facilities, kitchenette, husband loves the golf courses & practice

special shout out to the lady who was on duty in the gym when we called in for some information - she couldn't have been more friendly or helpful

just sad the spa was closed on sunday

my kids enjoyed the pool and water slides.

comfotable bed , great breakfast friendly staff.

nice place very clean and the breakfast was awesome

good breakfast options. uncrowded pool.

the pervert at the pool

the customer service and breakfast were great!

laundry on the second floor

(would recommend a sign in sheet or add an extra laundry room) waited 5 hours for it to be available

unfortunately the gym equipment was down

the guest laundry is down because they are awaiting arrival of a new washing machine.

quiet, clean and smoking areas provided where you could sit down. great pool.

very friendly staff, nice pool and great location.

dryer in laundry exorbitantly priced

the laundry area was great and a big perk

the pool is excellent

they have a decent laundry room..kinda

the pool was not working

clean & comfy rooms, clean pool & pool area

pool

no pool

it is a great location if your destination is the state park. also, the pool was nice.

pool was awesome as well as laundry

the gym was okay

the gym was nice and it was nice to take a dip in the pool, although it was very small.

no breakfast or gym but we understand it’s covid times

had a pool and and an outside lounge area

the breakfast was good, and the location for our plans was excellent.

very clean. great breakfast.

clean and great breakfast.

guest services exceeds expectations and pool was warm and fun for all! we will be back again.

breakfast was good and we really enjoyed the pool. the staff is very nice and helpful.

they remodeled all the rooms, the pool is excellent, food is good and warm, employees are great

pool area was ok

swimming pool was heated to a warm temperature

pool area was run down and needed to be updated and cleaned up

i wanted a balcony to sit enjoy the night outside not at pool

front desk accommodation for early check in and late check out when available, shuttle service, fresh baked cookies

breakfast had many options pool was clean rooms clean staff very friendly and

the breakfast was great

until we were leaving there is a small pool but very clean hotel, pillows superb, and the new gym excellent but could do with a cable machine and a little less cardio but all and all, great

were looking for a hotel with a gym and unfortunately the gym was out of commission due to renovations

breakfast serving area was crowded, with a long wait for the waffle maker

mildly unfriendly breakfast staff customer service

it's quiet, like having a kitchen , even though never cooked or ate in the room,nice to have

didn't expect a suite with two televisions and a kitchen

breakfast was friendly and i loved the fresh waffles during the week

the pool area doesn’t get much sun.

really liked the fact that the pool and hot tub were open until 9:00pm

accessible point, gym was operational, good heated pool and breakfast option is good

over priced snack bar and breakfast

loved the staff, rooms, location, the pool, and even the guests

separate bedrooms and large kitchen, very accommodating, clean and smelled great!!

the location, the kitchen, the rate, what the resort afford.

spa area and gym were both great

saw bugs on the kitchen counter and the

full 2 bed/2 bath apartment with full kitchen and high ceilings was a grest fit for our family.

breakfast should be included regardless of signing up to be a hyatt member

i used the gym, it was good

make staff wear hair nets in the kitchen

on the third morning, the fire alarm went off and it was pulled by kids and no body told anyone

wish that breakfast ended a little later like 10 or 10:30

realize it was directly above bar and restaurant customer seating who can look right into the condo

great parking area, has a cute outdoors restaurant and bar over the water

also private pool and hot tub for guest was a big plus

tiki bar and waterfront pool area give it a real island vibe

it was clean and i enjoyed that there was a bar and grill attached for entertainment.

it was new and nicely furnished. a nice small pool and a nice variety of choices for breakfast

breakfast was perfect

rooms were clean, and the breakfast was great. we will definitely stay again.

gym room, swimming pool, laundry, area got restaurant, shopping mall, shoe shop

with a small market, nice staff, perfect breakfast, cosy and big rooms, nice location, super pool

the resort had a nice pool and hot tub overlooking the water for great sunset views

there is a tiki bar and grill on the property

room was nice size. breakfast was great.

breakfast buffet, gym, pool

room , pool , gym

same breakfast every morning

room , pool , gym

no shade by the pool made it unappealing this time of year

excellent location. nice pool. good size room. very clean. lots of towels

location was great, nice pool, large size room

and 10pm and everything was quiet (except for the staff leaving and yelling/laughing across the parking lot to each other after 10:00pm) (+)there were lots of shops and restaurants, the hotel has 2 very good restaurants right in the parking lot of the hotel (-)that anyone can park in the parking lot . (+) free parking was good (+) stay on opposite side from parking lot if it may bother you (+) front desk very helpful, parking at dinner time iffy, overall experience very comfortable and relaxing (-)parking lot view from the balcony is not as lovely as the bay side view, but beyond the parking lot (-)the parking is a bit cramped (+) a+ staff, yummy breakfast, loved the coffee machine, huge room, very clean, easy parking, a close walk to downtown action and the docks (+) parking was right out in front of my room

great pool

pool was lovely

next to laundry room very noisy.

laundry room

was no breakfast included with this hotel, but thre is a nice small kitchen in the room, so it was fine

there was a kitchen towel

on bed - damaged, wobbly table which caused coffee to spill - front desk didn't have quarters for laundry despite sign saying they do

to the counter to ask for the ice bucket and not having the tools inside the room to cook in the kitchen

a long term stay facility, there were no coffee makers in rooms, but it did have a full kitchenette

breakfast, pool, workout room

more areas to sit by the pool. maybe add an umbrella.

no jacuzzi by the pool, no microwave in room, stand up only shower

were nice and clean and we also enjoyed the pool area

the pool was dirty as well

the staff, pool, breakfast

staff, early check in, value for room, breakfast, airport shuttle

free airport shuttle

wish i had cash to tip shuttle

offer free breakfast and shuttles to their airport.

pool access

hotel staff was awesome, even allowed us early check in

very clean- welcoming and friendly staff- nice pool and hot tub. plenty of towels.

the gym and pool were nice

outside pool and jacuzzi were great

breakfast, parking, staff

good breakfast, helpfull and friendly staff on the front desk, large free parking

not a lot of parking

disability parking too fare from the entrance specially during the rain!

the free breakfast was very good and free parking was nice.

great place to stay with two little kids . enjoyed the free breakfast in the am

also, my short stay did not allow time to enjoy the pool or gym area; however my surveillance of the facilities concludes they were pretty clean and well kept

cleaner than most , friendly staff, pool

felt clean and safe, breakfast was great, staff very friendly.

bed was super comfortable and we actually have enough space for 2 adults and 3 kids

she allowed us to have an early check in due to our early arrival after our cruise

the kitchen was invested with roaches

coming from the kitchen area

the room was clean and the air was cold i also wasn't expecting a small kitchenette

location, ice cream social, breakfast, lobby, 24 hour coffee, parking, coffee machine

convenient location, very clean and quiet, great breakfast, safe parking

safe area and safe parking lot

the breakfast provided was great and parking is no issue

good parking.

1.not enough parking.

parking spots are very narrow

parking sometimes not good at times.

parking lot was a bit small.

i like how they had free parking

comfortable bed.lovely pool area. great location. friendly staff.

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

the pool area is gorgeous and our 2 bed room turned out to be

when we arrived, the room was very dirty and the laundry didn’t work

the suite was nice the outside is beautiful with the pool the hotel is beautiful and big

the view to the pool

love the friendly staff and beautiful courtyard/pool area.

rooms were all on angles, free excellent breakfast, easy free parking, lowest price and close to busch gardens

guests at breakfast did not discipline their kids.

wish the breakfast was a little more like.. eggs and cheese

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap unless you

good parking and laundry facilities

close to bush gardens and the shuttle was awesome !

friendly, professional staff; easy check in/check out; nice pool and courtyard area.

the bar was closed

i wish the free shuttle had longer running times; as such, had to utilize uber early morning

good guest laundry room

breakfast could have been better

transport to airport, great breakfast, kind staff, very clean

how cleanly it was and accommodating with free breakfast and free shuttle to the airport.

the breakfast was excellent

a bar at the pool!

we left before the free breakfast unfortunately but we had a restful night

shuttle to cruise port and a restaurant right next door

loved the cruise shuttle and free airport shuttle and the breakfast!

its quiet. no air traffic noise. breakfast pretty good. nice personel..

having free wi-fi, breakfast, and parking

if staff be more kindly and there was guest hoarding the laundry room starting a fight

were arriving on friday for a friday evening wedding and requested early check in, our room was ready at noon so my husband has time to rest and we were not rushed to

;also washed was broken; unable to do laundry

we loved the pool

pool was clean and great to swim in

breakfast was good, got to have fresh made waffles that u make yourself :)

clean, friendly, great location to the zoo, aquarium, casino

location. no pet fee!!

elevator in the front of the property, far from parking in the back especially if you have a room towards the back on the fourth floor , just

the parking is kind of limited but not really a big deal!

staff are all super friendly and extremely helpful there s a shuttle to bg which is perfect the parking is included in the hotel and the breakfast is

has some limitations with parking, you must go to the back because in the front of the hotel there are very few parking

the parking lot it s a little small.

location and pool

the pool could have been cleaner, but it wasn’t disgusting. the children had fun.

also they didn't disclose in their booking that there was a pet fee even though they said pet friendly

ever i visit bush gardens this is my 1st choice because the price can't be beat with a clean pool

it was quiet and relaxing and the pool was nice

close to all the places we visited. very clean, friendly staff, awesome breakfast

gym was good

friendly staff, clean spacious suite and clean pool.

a cruise ship and were welcomed well before checkin, but our bags were stored and a key to the pool for a swim was offered

guest laundry appreciated

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room unfortunately in the room

couldn’t get into gym - but not a priority.

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

the closed gym.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room unfortunately in the room there

i appreciated that kim accommodated my early check in, so we could go to the park stress free

friendly staff, room was nice and breakfast was good.

i know late check out is at least 12 and the staff members were kind of rude with it when it came to

breakfast was a lot more than we expected. very clean and right next to busch gardens

great breakfast at no charge. friendly staff.

the staff and breakfast were excellent. the location was perfect for us to go to busch gardens.

kitchen stocked with everything you need

breakfast was very good and the staff was

very good hot breakfast

prepared breakfast in room

we loved our master suite with kitchen and pulled out sofa

very clean, great breakfast, extremely gracious and friendly kitchen staff in the morning.

room was clean, bed comfortable, location easy to get to. breakfast was very nice.

good breakfast

very clean overall, updated interior, extremely friendly staff, spacious rooms with kitchen

the pool got constant beautiful sunshine.

the pool area and outside are very neglected.

i called numerous hotels in the tampa bay area for an early check in

it wasn't not easy to get to. only pool was available... no other amenities.

the pool was small and dirty

breakfast could be better

breakfast

free shuttle

the best breakfast that i have in a hotel, the coffee was excellent

convenience to airport & shuttle service to airport

wish the shuttle service would have offered transportation to raymond james stadium.

i also made it to the pool and gym and both were extra clean and inviting

everything. we loved everything. bar was great.

the airport shuttle was extra convenient and the drivers were so nice

great modern and clean hotel. friendly staff and free shuttle to airport

front desk and shuttle driver

the shuttle service was definitely a plus

the breakfast was amazing! great staff. very helpful! the shuttle bus driver was great.

they provided me complementary transportation service in their shuttle

the bathroom was a little small. it could use another grab bar on the shower wall.