friendly staff and breakfast was better than most hotels of the same category

pet policy needs to be clearer about what animals they accept

in my opinion the pet fee is too high!

$60 pet fee

$50 pet fee

the kitchen faucet was coming off and difficult to use

the view and the amenities! great full kitchen

our 1 bedroom cabin had a complete kitchen, a separate bedroom and a sofa bed (for our grandson)

staff, location, bed, parking and ease of accessing room were great.

com in a parking lot 1 mile from the hotel

great room, parking and breakfast

needs more parking

limited parking

pool was closed for the off season. no hot tub.

clean, pool was nice, breakfast goo

pool, breakfast

did not know the pool was closed,

bathroom fan didn’t work loud upstairs neighbors pool was closed fire pit was out of order

breakfast was provided but the kitchen staff had a hard time with cooking it

they have a full gymnasium, a great workout gym and many facilities for the camps they operate there

has a spa and a bar

material anywhere, so you can hear noise from other guests and plenty of noise from the hotel's kitchen and breakfast space (banging, pots and pans, dishes, people speaking, etc

nice size rooms , greta view from windows . nice kitchen

the two pools were also fantastic

hot tub pool spa fireplace peaceful

the chef provided a delicious and high quality breakfast

the breakfast was great. everything was fresh and from local vendors.

breakfast was amazing as always

breakfast was out of this world amazing!

the made-to-order breakfast was excellent and coffee was always available

the room was very clean and spacious with a full kitchen and cook wear

second room had kitchen, with lots of utensils and pots and dishes, and a big fridge

kitchen.

the kitchen was huge and very well stocked

after booking there was a slight mix-up but i received a call and was given a king room with full kitchen at no extra charge

clean, quiet, good tv, paper in the am & a actual continental breakfast!

friendly, close, they did my laundry for a small fee

breakfast was pretty slim, with waffles being the only fresh warm option

good breakfast with a really nice gym access only a few minutes from this location

we didn’t have breakfast

no full breakfast...needed bacon, sausage, eggs...

breakfast was excellent, also the location

being closed for breakfast, at least i believe it wasud83eudd14

continental breakfast wasn't open due to covid19 which i totally understand

advertised free breakfast for this hotel- it is not included

the breakfast that came with the room was exceptional

selection on the breakfast bar

the lake, gardens, pool , fire pit, swings, hammocks and trails couldn’t be better

the buffet breakfast was quite tasty with a bounty of choices.

is the lake and the pool

i needed an early check in and she worked it out for me

early check in

gym was cardio machines with about 4 different medicine balls

there were warnings in elevator about kids and hall noise, but there were multiple instances of children running up and down the halls

gravy like water and weird looking sausage , powdered eggs - bring back breakfast omelette

indoor pool area, rooms clean, breakfast area was big and food was fresh

clean and updated indoor heated pool was great breakfast was great and cathy who took care of the breakfasts and dining area did an

free breakfast each morning was very good

staff was friendly and helpful, breakfast was good, location was convenient.

the breakfast choices

outside pool area was locked up, but there was a lovely day where i wanted to just sit in a chair outside

breakfast bar was wonderful

breakfast from 630 to 930 advertised

breakfast could have been a little better

we were hoping for breakfast none due to covid we did get coffee and pound cake.

then to top it off the breakfast was the best i have ever had at any hotel

breakfast had the perfect foods to start the day

shuttle service is shared with other hotels, but the drivers were willing and helpful

parking right outside the room, breakfast

breakfast was week.

the shuttle schedule runs until midnight and yet when my flight arrived late, they still sent someone

with a shuttle

parking was only behind the hotel

there was ample parking close to the building

limited parking, if arriving late to hotel may have to park at nearby restaurant

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

to building from back parking lot

pool and breakfast

pool could have been better. leaves were falling in the water.

breakfast was ok

location, pet friendly, free hot breakfast, handicap facilities

fitness center and laundry facilities on site

shuttle to airport is not provided except limited times

coffee shop/ bar was extremely expensive

they didn't serve breakfast

didn't have breakfast

also has a small restaurant with coffee bar and mixed drinks

hard to find once in parking lot otherwise ok

our room looked over the hobby lobby parking lot

nice decor, parking

the bed was comfortable and the check in was easy with plenty of parking as you can expect from other hotels

loved the ease of parking and leaving, easy check out

pool was closed but on bookings it did not state that

location by airport and shuttle, size of room, mattress, staff

the gentleman that picked me up friday night in the shuttle on 08/14/20 was exceptional

more variety, hot breakfast.

fellow who picked us up in the hotel shuttle the evening of sunday april 4th was fabulous

water pressure of the shower was weak.. would have been nice if the pool was indoor! :-)

cleanliness, great breakfast!

breakfast was good

comfort, location, morning breakfast, in room microwave and fridge.

clean, up-to-date amenities, many options for breakfast, friendly helpful staff, great price!

the pool was out of order and closed

i've stayed at other quality inns . . . breakfast could've been a lot better even during covid.

indoor pool was nice since the weather was chilly outside

gym

super sweet stuff always ready to help, very clean, pool, great breakfastud83dudc4d

could have been better breakfast

free breakfast location great staff

clean, smelt clean, quiet, adequate space, good breakfast, and friendly staff

the continental breakfast was well stocked

has been refurbished/updated , very roomy, good breakfast, coffee at all times, friendly staff, mattresses were awesome

kids loved the pool and nature trail

breakfast was amazing and the location was perfect

the breakfast was good but could have off more selection.n

the breakfast was great and the staff were supper nice!!

great stop with a very good breakfast and friendly staff.

the heated pool. i loved everything.

heated pool, bit small but keeps kids busy for a bit

appreciated the mountain views, above average continental breakfast, and complimentary refreshments throughout the day by the front desk

on this trip, an indoor pool wasn't a priority, the pool was smaller than i thought it would be

very nice hotel, beds comfortable, large room and great breakfast. all any travelers could want.

great location, wonderful staff, free parking, clean and comfortable beds!

nice location great parking

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

location was great, the parking was close and easy to navigate, and the room was very clean and comfortable

free garage parking

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

the kitchen and bathroom were well equipped and very clean

the kitchen had all staples, all you needed was the food

full kitchen, jacuzzi hot tub, beautiful river views!

kitchen stove needed repaired front was falling off

breakfast was cold, and ran out of hot food. heat was difficult to get comfortable. also loud.

we liked taking our pet and it has outdoor pool and outdoor seating

property was well kept and the breakfast was delicious

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

great location. clean and friendly. breakfast included!!

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

the gym was large and well equipped.

the bar area is gorgeous and the drinks served there are quality

the bar tender kristin was great and pleasure to talk

big enough for family of 5, kids enjoyed the pool, semi private bathroom area

the breakfast was phenomenal!

pool wasn’t open yet

breakfast was well balanced, something for every one

spa and gym closed.

everything!!! great people, good breakfast, super clean rooms!!! fresh cookies!!!!!

there were no laundry bags, the shampoo seemed watered down

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

they have laundry machines, too

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

there were only a few parking spots remaining when we arrived in the evening

thank you for the lights in the parking lots

exit ramp from the parking lot to the street does not safely transition

parking could have been better.

parking bays too small.

breakfast was great, the staff in there were wonderful.

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

always like this hotel because of the breakfast, pool and spa

clean rooms, friendly staff, great location, full breakfast, highly recommend this hotel

pool was warm

easy parking, common areas are nice and bedrooms are very comfortable

parking on site, great staff

ask for a room facing the front parking lot if you can

there was not enough parking.

parking is very odd for handicapped people

didn't have breakfast.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

the bed, kitchen and bathroom were clean.

breakfast was only instant oatmeals and protein bars

breakfast was packaged muffins, granola bars, and coffee

left turn out of parking lot

small rooms but better parking than our last stay

location is very good and has plenty of parking

and we found a solution to the dangerous left turn out of the parking lot to 40 - there is a back exit behind the hotel that will bring you out at the light

had an excellent dinner at the hotel restaurant. lots of handicapped parking available.

the fact the wasn't any dishes/pot in room kitchen

kitchenette was sufficient

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

i requested early check in and they were happy to oblige

there was no mention of the kitchen being totally void of any type of utensils, etc

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

no pool, coffee in the room or ice available

the cost was a little high for a location that did not have a pool or any other amenities.

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

otherwise property is clean with heated pool and gym

breakfast was very good, lots of fresh options

suite was spacious with a nice kitchen & separate bedroom from living area

breakfast was tasty, however, the highly processed nature of the food was not the best in my

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

free breakfast and free dinner

pool was a bit dirty

didn’t like that the pool still wasn’t open

free brunch, breakfast

complimentary breakfast was ok, but as a free meal, i can't complain.

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

convenient to dining and biltmore. good breakfast too

the breakfast room was very cramped and there wasn’t very many options.

breakfast without protein

employees were nice. laundry facilities

i was able to pay 50 bucks for a early check in.

breakfast

extremely clean / nice free breakfast

clean facilities, great staff and gym...comfortable stay at least possible cost.

like the fact they had a gym

breakfast

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

nothing really i wish there was a indoor pool and the hotel was a little dated.

was very helpful when i asked for a late check out

i called the day of reservation and asked if we could do early check in

breakfast was good & even left open longer than the advertised time

the continental breakfast was meager and machines in breakfast area were broken so selection was limited

breakfast was good with lots to choose from

the breakfast is great, my kids loved it

great hot breakfast options, gym, pool and very helpful, friendly service

breakfast was great, room was clean,

enough parking and the toilet paper was very thin

parking was a little far then i was expecting.

some people park with their trailers taking multiple parking spots

ample parking

safe, well lite parking lot

pool were closed and my kids were excited to go swim during my stay.

multiple options for breakfast and the hotel has a gym and pool.

the breakfast area is a little small for the number of guests .

the gym really put a weight machine or at least some dumbells in there

breakfast was fantastic. pool and hot tub were fun for my kids.

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

the fridge made loud noises during the night waking me up. no towels in the pool area.

pool not in service (mechanical issue)

i wished the bar had been more extensive.

lots of parking

google maps took us thru the taco bell parking lot and it was confusing

renovation,, parking, no bar, no vending machines

all good: location room parking

new, modern rooms. great breakfast. good parking and location.

swimming pool inside…would have preferred outdoor pool

excellent seating areas and service at bar and coffee!

not expecting to have the nice bar and dinner choices when we came in a little late

pool was chilly. no hot tub/spa

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

spacious room, full kitchen, free laundry, great location

loud kids in room above running at all times of the day and night.

everything was clean, the staff was friendly, breakfast was good, only down fall is breakfast stops at 9 and not 10

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

excellent beds and linens, nice kitchenette. covered parking good grab & go breakfast.

parking was tight, had to overflow to a near by business.

parking. access to building. location.

not much handicap parking

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next door

parking is easy

it was nice spending the evening around the pool a fire pit with the other residents and we all agreed we will return

the room was under a gym that was very loud with lots of jumping sounds from the ceiling

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

also, the property is advertised as pet friendly but there is nothing friendly about a pet fee that is more than the room rate

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

the staff was excellent. the breakfast was the best i've had in a hotel setting like that.

we did not take advantage of the pool or the fitness center

great indoor pool area

good price. full breakfast. free shuttle downtown.

fitness center was good for a morning run

the daily breakfast was very good

i used their laundry facilities

room was great for my family of 4 (2 kids, 2 adults)

a bit more vegan friendly breakfast options would be nice.

ruth -kitchen manager was phenomenal

there was a bar on site and they made food

glad to have the gym

the pool was amazing and i really liked the fact that capacity was enforced

liked the pool, patio and bar area.

the pool was perfect

buffet was a good price, the fitness center was nice and not crowded, and there was plenty of parking space

couldn't really open up the blinds in the room without the whole parking lot being able to see into your room

and at first we were a little worried bc driving in there are motel rooms over looking the parking lot

staff great breakfast good and excellent wait staff parking ready and dog friendly,

the adjoining rooms we requested and the hotel was full that night but they helped us get a great parking place and gave us free breakfast

it was super clean and super comfortable breakfast was great

free rides to downtown, and great shower pressure. good breakfast for a hotel

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

we wish the hotel gym had more to work with. we had to buy a week pass from a local gym.

the gym was adequate but their universal machine needs maintenance

the gym was

breakfast was fantastic

wonderful breakfast with with wide

we loved the indoor pool and hot tub, too

room size. cleanliness and continental breakfast . pool, jacuzzi and fitness center

rooms, delicious breakfast, plenty of parking

parking seemed a little tight/not enough spaces

parking was tight, but i drive a truck and learn how to manage.

staff, quiet atmosphere, parking.

had decent parking, well lit.

no laundry facility

we also made use of the self service laundry whilst we were there which was a great help

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

clean rooms, courteous and attentive staff, stellar breakfast.

the breakfast area was really nice and clean

breakfast is enough for little start in the morning

was the second time that we have stayed, first with kids, then just my husband and i, we will book again

breakfast is comparable to any category 3 type hotel chain but available 6-11:30

didn’t eat breakfast there.

we traveled with a pet and it was such a reasonable pet fee

charged for ev charger

we didn't like the fact that the pool and gym were in different building across the parking lot.

the breakfast

pool was clean and ready for a swim

very nice people, room really nice, and the breakfast was great

have a free ev charging station (for guests), which made it so convenient for me to charge my ev overnight

indoor pool is refreshing after a long day

the gym was still closed :( i get that it was for covid, so its not the fault of the hotel.

pool and gym area was very nice as well as the room the kids really enjoyed the pool

fitness room and indoor pool were both great

the man at the desk was very nice, but he was the person hired to do the laundry at night

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

breakfast wasn’t much to eat.

wish the breakfast had more to drink than just coffee & hot chocolate - would be nice to have juice or even

it was nice having a kitchen and access to dishes, utensils.