pool could have been a bit warmer

hotel was clean, there are 2 ev chargers

polite and very courteous staff. neat and organized breakfast

if it was busy the breakfast was a bit sparse

very clean rooms and staff were very friendly. we enjoyed the pool and gym as well.

premises were super clean, great views of rideau river. good parking.

parking can be somewhat tight sometimes

great breakfast, location, cleanliness, free parking

there was a breakfast to go also restaurant parking outside door 24 hours reception

location was close to airport, but still secluded. great parking for a quick business trip.

the pool and hot tube were lovely

breakfast was “ok”

there are laundry available for 2 cad each washer and dryer

great location to airport with free shuttle/ amazing staff and room and comfort were incredible!

pool was nice and warm and the staff was very friendly

appearance is great from before entering the parking lot, thru check-in/guest svc and of course the rooms

chop attached to the hotel is a great bonus, with great parking and an excellent room to stay in

plenty of parking

hotel is easy to get to and lots of parking available

lots of food choices in the same parking lot like the mandarin, jack astor s and baton rouge

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

the breakfast very good lots to choose from. plenty of room.

the pool is heated, perfect for kids

great breakfast! good sized room. pool great for kids.

great tv, pool and breakfast

easy access to airport and a free shuttlebus

and very helpful staff, great breakfast, cleanliness of the suite, free airport shuttle service

rooms have everything you might need for the most comfortable stay, including a fully equipped kitchen and a table for 2-4 people

very new and has amenities like an indoor pool and a nice gym

improvements can be added during the breakfast : more dried fruits like almonds, gogi, and fresh red fruits like strawberries,

room, kitchen is bachelor apartment level, large fridge, two stove top, dishwasher

super clean and an awesome breakfast with bacon, pancakes, muffins, croissants, egg, fruit or cereal and more

the facility has a ok gym and a small pool

staff were welcoming and accommodating. quick shuttle pickup to airport also very convenient.

of covid you can only book a one hour time slot for the pool and it's first come first serve to book ahead of time

great location. airport shuttle. breakfast. gym. spacious room. helpful staff

the room, the staff, the breakfast was all top notch

the breakfast was great and coffee and tea station was incredibly convenient

gym didn't have many machines

pool was under reno during our stay.

clean rooms and amazing breakfast. wonderful pool area for the kids.

we visited the rideau carlton casino saturday night

they need to add another washer and dryer in the laundry facility.

clean room, friendly staff plus you can do laundry

laundry

the pool

clean and spacious room, various complimentary breakfast, they also have free parking, gym, and pool

it has everything you need, cool swimming pool and gym, comfortable bed and sofa

rooms are clean and comfortable the service is good. the breakfast and gym are excellent.

i wasn’t shown where the breakfast bar was so i followed the people

extra living room space for my daughter to play. comfortable bed, nice breakfast.

we didn't even check out the pool or the weight room, and the breakfast was amazing

room, pool i didn’t use but nice , gym nice to i didn’t use but was a bit smelly, breakfast okay but you have to ask all the time

didn't like that it took 15 minutes for the shuttle to come get us at the airport

pool was small and dirty on the bottom cleaning staff were very rude not one that we pass were

pool did not open u til 8am

there is a small gym but well equipped

although there was a grab bar and a bath mat, i still felt that i cdnt let my guard down

restaurant/pool refrigerator in the room we were impressed wished the bed was bigger (why have double beds/

pool was warm and surrounding chairs etc

the pool can be warmer but it was still amazing

not enough parking, or snow removal to clear all parking spots

no extra charge for parking and fees were all inclusive, no hidden fees

parking lot: e-charging stations were significantly closer to front door than handicapped parking

a brand new property with very narrow parking spaces

parking, not enough.

breakfast was really good, and the lady in the kitchen was nice and helpful

maybe book a special room for hockey kids

breakfast was great

night the kids were very loud in the hallway

parking was a bit difficult with our truck and 16' cargo trailer

they saw that we were not happy with being placed on the 3rd floor with the young hockey team of kids running up and down the hallway

breakfast was delicious and hot. everyone was friendly.

there were men who were loud and yelling for their kids in the lobby and hallway outside my bedroom door after midnight

i would like to see the breakfast available until 11:00 am on the weekends

king bed was spacious and comfortable

loved everything, the fully equipped kitchen and particularly the keurig coffee maker

the kids love the pool (good size)

the kids love the pool (good size)

a bit crowded at breakfast due to a soccer tournament ...but food was good.

dining room staff prepared breakfast choice to accommodate my dairy allergy

the rooms were very large and had a full kitchen

the kids love the pool

room very spacious and comfortable, hotel facilities very good pool and gym clean and maintained well

had to pay for 2 rooms for extra kids and split up family

only negative thing that i could say, there wasn't enough cutlery and plates in the kitchenette

clean, tidy, well-kept rooms. ample parking. close to restaurants and shopping.

parking only due to a wedding but still good

free parking and staff got to know us a bit as we were there three days

isn't enough parking within the premises but there is some extra slots across the road

parking was quite crowded.

amazing and kind staff. everything was clean, breakfast was good, pool was fun

the pool and hottub, bar, and lounge were a great addition

the pool was very clean and the chlorine level was okay

the pool wasn’t available to use and i think the gym could use more selection.

location, cleanliness, breakfast bar, gym

hot breakfast had little to no flavour.

was clean bed very comfortable, very close to the outlets, the breakfast very good, staff very good l will stay

beds were very good, as well as the gym and pool

breakfast was incredible and staff were extremely courteous to the guests

the bar food was definitely in the top ten

in my booking process and it was not annotated when we got to the hotel so we ended up with a parking lot view

i think they may need to put ash trays in some areas at parking lot

in the hall and the saturday night a large group of people were partying in the halls and parking lot until 2am

parking is not good for older people

ample parking space and great wifi

access to guest laundry

the morning breakfast has a wonderful variety

appreciated being to able to late check out versus long wait in train station

kitchenette in room

would not exchange currency so we could do laundry and only way to pay was with cad

free parking

it has under ground and outside free parking which was a big bonus for my multiple day stay

really friendly staff, free underground parking, great room

underground parking is easy to access

we appreciated free parking

friendly fun salt water pool welcoming friendly staff free parking restaurants close by fresh clean beds and towels early

it was an exceptional experience with every necessary items in the rooms and cute swimming pool

was very cold and i had a complimentary late check out which was great, however we could not get back into out room after

late check out

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the

- breakfast included - coffee available all day - free parking - they kindly accommodated an early check

surprisingly large assortment of comtinental breakfast

the free breakfast was very good and well stocked

the breakfast was very good and the room was updated and looked wonderful

good breakfast. beds were clean comfortable. staff were very good.

large parking lot with ample free parking

not too much parking

services, such as luggage storage, a lobby with snacks, tables with power outlets, and parking for guests

the room was clean, quiet, and comfortable, and the free parking was a nice bonus

lots of parking, the king bed was amazing

eagerly assisted and arranged an early check in time as we were having an emergency which made the

of board games and movies on the website, which heavily influenced my decision to bring my kids there

breakfast was good, the staff were very friendly

the house does not match the photos. the kitchen, the apartment, everything was old and dirty.

breakfast is so so, you will get what you paid. clean, good location.

the room (kitchen suite) was clean, spacious and comfortable

unfortunately the pool wasn’t available.

there was no cleaning stuff provided in the kitchen

the functional kitchen was a pleasant and welcoming surprise

kids love the pool but they didn't love had only 30 minutes there

the breakfast was good, but not really that hot. the staff was really friendly.

atmosphere, rooms were clean, staff were very friendly, breakfast wasn’t too bad, everything we needed pretty much included

breakfast was good and started at a earlier time

great location for walk into the city, useful microwave in the basement, good breakfast

the breakfast could have been a bit warmer.

breakfast was limited to fruits, yogurt and energy bars

if you have kids, there is a nice pool for them to play

laundry service is a plus. parking is always available.

the service, although cordial was way too slow for a breakfast

fact that there was no breakfast because of renovations mgmt wife and i are both diabetic and rely on this meal it is very

only concern is that parking is not very convenient if you are arriving later

parking far from entrance of hotel

room was comfortable but didn't like location facing parking lot.

location was great with free parking and 8 min drive to downtown ottawa

the public parking.

close to casino,and excellent breakfast,superb staff

great nice room and was surprised the pool was actually open with all the covid stuff i thought it would be closed but no it was open for

swimming pool

the gym they don't have weights

le lit confortable, propreté et personnel près du casino

its very close to all the attractions in ottawa and the casino

they called to confirm my booking and allowed me an early check in and late check out at no extra

information that the pool wouldn't be accessible until mid-june and this was a frustration for my kids

the outdoor pool was right in front of the room. the kids loved it. the room was clean.

very tidy room and housekeeping, great breakfast as well

hotels downtown or in hull where hotels often charge extra per day for parking

in the room for example: iron, hair dryer, clean towels, shampoo, kitchen and kitchen staff, free parking

parking is huge and free for all guests

ts of space around the lot) and location is good

the pool was clean, free parking

reception parking spot

breakfast issues rather confusing.

it has free access to a great gym and a swimming pool, which was perfect to have a morning sport session while my partner was

we liked not having carpets and the breakfast was plentiful with a croissant, cheese, cretons, fruit, a boiled egg and two mini muffins

a fantastic gym and the continental breakfast was more than expected.

clean and close to mall nice gym

the parking lot was full, we had to walk with luggage a few streets

space for parking , parking places are too narrow

the exterior and parking could have been better. expected a bigger pool and spa tub.

their wasn't much parking space

great property and location, amazing value and free parking. will definitely return

room cleaning is only done after 5 days, its a little long considering we were 2 adults 3 kids

for my wife, the gym was adequate, but she would have liked to have one or more machines for legs

i liked the breakfast and they kids enjoyed the pool

they advertise facilities like a gym and a swimming pool but they were not available

the swimming pool was great, but for such a fancy hotel, a hot tub would have been a nice addition

the breakfast was very good

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

some guest where noisy but it's not the staff's fault. the breakfast room was crowded.

comfort of the room, the friendly staff, the complementary breakfast ( simple but right what you need and you need to leave quick and early), the patio door

the staff was lovely and the breakfast was amazing. the rooms are very clean.

just the pool wasn't open but that's only because of covid

breakfast was delicious and the kids had so much fun

the pool was small but ok it wasn’t busy when we went

very clean place and my kids comfortable

breakfast was great.

none of the facilities were open due covid (pool/gym)

paid ev chargers were available and functioning

breakfast was good, however, i would have liked a larger variety of cereals, yogourts, etc

hot, sit-down breakfast, would have been ideal, but, unfortunately, is not available anywhere but home, at this

loved that there was a washroom in the pool area.

shared kitchen friendly staff clean

the provided cutlery in the common kitchen area is very outdated (e

place to stay, staff is very friendly, a good kitchen

there was a kitchen which you can use and free tea and coffee.

this motel has a great kitchen space for use by guests