pool not open

the pool was not open in july !

no amenities such as pool, etc, but we were only staying one night, so we appreciated not paying for amenities we would

wanted to use the pool , i wish the bathroom in the motel had more ventilation if somebody uses the bathroom it

the gentleman that checked us in was very nice. had a pool

the activities for kids was a huge plus for our down time.

i’ve been to a few resorts and they’ve had pool tables, mini golf, larger arcade/video games you would rent from the front desk clerk of the building

thing was shortage of personnel in the entretainment area 1 person taking care of cafeteria, mini golf, bowling etc

we enjoyed the mini golf, bowling and the pool. room was large, clean and comfortable.

i’ve been to a few resorts and they’ve had pool tables, mini golf, larger arcade/video games you would rent from the front desk clerk of the

parking and close to market

parking was a bit scattered

decent parking

parking seemed a bit limited

but mcdonald's was right across the parking lot from the hotel so that was convenient

room with large bathrooms and full kitchen, balcony was very nice

kids were obsessed with the pool, my teen was in love with the condo - bed, shower, view, fireplace

the living room and kitchen made it feel like home away from home

i like that 2 ev chargers are available in the overflow lot (thought i didn't use them this time)

the water park, the beds, the full kitchen. it's just the best.

cleaning staff and pool

we enjoyed the pool and the exercise room

continental breakfast was good

the pool really needs some work :/

the free hot breakfast was delicious with a huge variety

it also came with access to the gym and pool

complaint is the gym needs some equipment to be fixed and that the windows must be thin because it was easy to hear

there were many people here on vacation and many hungry kids, i'm sure

the cleanliness of the room, spacious and the kitchen had everything one would need.

pool, room, basketball court

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

i had paid for queen beds so two of us can sleep together (my wife and i in one, my two kids in other one) and ended up sleeping in full beds

the free hot breakfast was great

bed was very com i didn't eat breakfast there

pool area

wish the pool was

everything was easy to find. pool looked nice. rooms were clean

the pool wasn't ready they it would be ready on saturday but wasn't

we all enjoyed the clean pool

pool would be open another hour.

breakfast was good. rooms were comfortable and clean

ice machine on floor and laundry room

pool area stayed open till 2am

need a light at the table. not enough light in the room/pool needed to be warmer

there was no breakfast available

had the weather been more sunny than cloudy when i was there i would have wanted an outdoor pool, but i thought the accommodations were just fine

hot breakfast, waffles, eggs, sausage

excellent location for visiting the colonial area. desk staff were lovely. enjoyed the gym.

room was clean and very comfortable. the location was suitable. breakfast was good.

love the location. breakfast was good.

appreciated that they had board games you could check out as well as dvds and they had mini golf

the property had a lot of things to do such as play volleyball, mini golf just to name a few.

i would have liked the pool to be open later than 10pm

our suite was huge and very comfortable and we loved the pool, spa, fitness center, mini golf and basketball court

the mini golf was fun

the kitchen was amazing, the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was

awesome hotel great staff clean big room good breakfast

full size kitchen was lovely in case you didn't want to go out or just fix soup or tea

abundant but pretty tasteless breakfast and coffee.

location, friendly staff , breakfast, kitchenette

kids were super excited that they got complimentary ice cream ud83cudf66when we checked in

easy check in and out also great variety breakfast and clean pool!

they allowed children in the gym who were playing around on the equipment and blocking adults from actually using the facilities

i was very great full they had laundry facilities

gym could use a deep clean and eventually and

parking a bit complicated

parking is not as convient as it should be and probally can't be improved

l amenities ,breakfast, pool, clean, access to so many food options ,outlet , price, rooms, parking

of parking

we didn't like the parking around back or on side of building.

breakfast was great. location was good.

yes, the breakfast was great. the bed and pillows were very comfortable.

very good breakfast provided. nice pool .

great location near restaurants, awesome continental breakfast! great value!

kids were expecting to make there own pancakes and cereal

the fitness room machines were all unplugged, for some reason, and the cords were gone.

comfortable room. love the kitchen

a full suite with a kitchen, living room area and 2 bathrooms

we got rained out at busch gardens, would have loved an indoor pool

full kitchen

breakfast could have had a better selection

they don't served hot food for breakfast.

com changed it after conversation with manager the next day they changed room the breakfast was only cold food and muffins which on the last last the only had have the amount out as

my husband wished the breakfast would’ve included eggs and/or breakfast meat

the breakfast would have more then just cereal and bagels

breakfast was great including coffee bagels and fruit

breakfast, advertised in online search

only positive was there was ample room for me to park

breakfast could have been better.

can walk to the movies, put put next door, laundry matt close by, and right many places to eat within walking distance

it had a complete kitchen, washer and dryer

having a kitchen to fix breakfast and dinner was a big plus

fully stocked kitchen

loved the kitchen island and the jacuzzi tub

i loved that there were different options to do from the golf course to the beach volleyball court to the pools to the game room

the gym facility was real small

everything you need is available, from laundry to fitness center.

had dirty towels left on the closet from someone else and the hand sanitizer was empty in the kitchen area

spacious and clean with very helpful and friendly staff. good swimming pool

the pool could have been a little cleaner

used laundry room, front desk had quarters available and gave a complimentary box of tide

clean room and facility including pool and gym

there’s an indoor pool and small gym

the indoor pool stayed opened until 11pm

background so of course i was looking the rooms were cleaning the common areas were clean the breakfast area was clean so i found nothing wrong

breakfast selections were basic

the pool changes colours! everything was very clean. large rooms and bathroom

great breakfast and the only hotel i've stayed where they still provide daily room service

the pool, gym and game room for entertainment was fun

free breakfast choices amazing and plentiful

floor and the one above us weren’t even plugged in, additionally multiple broken dryers in the laundry area

gym could have more to it and be a little better stocked with towels, water, cups

great location. no pet fee no issues with staff members

in a row, underwear and trash in the parking lot, wi-fi did not work, tv was next to useless, gym was “out of order”, visible scum across the surface of the pool… not remotely worth the

location, on site amenities i.e. laundry, gym

with variety of item selections; peaceful environment of the location and sufficient free parking

bed was clean and comfortable. breakfast was good and parking was easy

we had a great view of the forest from our room along with a secure view of the parking lot

convenient parking

didn't like tge little island in the middle of the entrance of the parking lot

while the breakfast isn't spectacular, it's free and will do the job

the staff was phenomenal. there was free mini golf.

shuttle service was awesome it was a half hour late once picking us up from water country which was

there was a good laundry and business centre on site

they gym was pretty good for a hotel gym

and the pool was heated well

the jetted tub next to the pool was what my wife, so looked forward to.

everything was good. breakfast excellent

pretty, had pool,gym, breakfast, and extremely comfortable beds

nice people, clean room, great breakfast.

didn't get a chance to use the pool because it was cold outside, but they do have an indoor pool, gym, putt-putt golf, basketball, volleyball, foosball, ping pong, playgrounds and more for a great

spacious and always activities for the kids ! will be back next summer !

they had spacious rooms, a balcony, kitchen area, and fun activities/crafts for the kids for the days you were staying

staff, clean,spacious ,gate security, comfortable beds,nice location,indoor and outdoor pool,gym,fireplace, garden style

the fact it was to cold to play golf lol no complaints from us.

s quiet, spacious, strong sense of history (manor house and gardens, mini golf and pools for the kids

it rained most of our stay but the indoor pool, crafts, mini golf and frog hunting saved the day

kids love the unit

family loved the huge resort property with all the amenities, like put putt golf, tennis, basketball, fishing, several pools with a pool bar, local restaurant

we had a blast in the pool and the front desk staff, were exceptional

room was clean and good for that price. lots of parking places. elevator.

i liked the covered parking

very friendly hosts and covered parking

comfortable soundproof room. next door to logans steakhouse. parking available. great breakfast.

location in relation to williamsburg was great, the beds slept good, and the shaded parking

breakfast had great choices for someone who is a light eater

breakfast was missing a meat or veggie sausage and butter

don’t charge a pet fee, and we always bring our dog and there’s places to take them out and trash cans

no breakfast available

i wish they had breakfast.

pet friendly and good breakfast

i wish there were a few more dishes in the kitchenette.

run down, ceiling falling, poor room conditions, smells bad, advertises indoor pool, not true, no gym but it advertises one

they were out of coffee for breakfast but it was no big deal at all!!

you get a kitchen and bathroom and bedroom with two beds

friendly staff and owner, spacious room, early check in, excellent location, tasteful breakfast

full breakfast was excellent. location was walking distance to restaurants and attrt

even my kids rated their experience here highly :)

the real surprise was breakfast

had a very enjoyable stay and loved breakfast

the room was great. beautiful area. perfect pool area. close to all attractions.

our boys enjoyed the pool

the seasonal pool is wonderful, too

the pool was super clean

the pool is always nice

clean and roomy for the price, plus allowed early check in without additional fees.

the staff was nice. great all the way around. kids loved the pool.

patrons in laundry area having sex and front seat said we could go to another building and they wouldn’t ask

pool was very nice. pull out couch was a big plus.

lot of young adults outside at nighttime

breakfast was better than expected

the gym had no water or towels

our room was next to the laundry room, so we were woken up by the cleaning staff who were talking loudly and yelling to

my family enjoyed the complimentary breakfast

they have a pool but we were only there for a night and got there late do we didn’t get to use it

it's right on the river and the blue heron restaurant and bar on the property has great food and friendly people

late check out

the breakfast selection is great with lots of options to choose from potatoes/eggs, waffles for kids, danish, muffins, fresh fruit (bananas)

bathrooms a little small. hard to get kids in/out of tub given the way the door opened.

i needed assistance with laundry during our stay, and staff promptly guided me on how to get it done

late check out breakfast was good

room set up (large and spacious for parents traveling with kids)

excellent staff,family owned, pool was kept up.room was spotless and updated. quiet area.

little motel, family friendly, very clean room, great pool, and good location that was within a few miles of william and mary and all the attractions

just an over really decent place for the price. super value in my book. nice pool too.

the drunk guy at the pool trying to hit on me lol

the staff was excellent. the pool was great. the facility was very clean

continual breakfast was fabulous as well as each person who works in the restaurant

the bar was small but cozy, and the restaurant was good

the spa had to be pre-booked so, as we were only there for one night, we missed that too

the pool grounds and the courtyard with the fountain were just divine

nice breakfast and pool

my kids loved the indoor/outdoor/whirlpool

also they need to extend the pool hours

the pool area remain open to 10pm

were small for two adults and two small kids

great location to busch gardens. friendly staff. awesome pool for the kids.

friendly staff, laundry facilities, very nice breakfast included

woman was wildly condescending to him when he went down early in the morning to ask where the gym was

homemade breakfast

being able to hear others in room next to us or people at the pool.

it is literally across the street from the water park and a short drive away from colonial williamsburg and busch gardens

hotel is in a great location, just minutes from kingsmill golf and next door to the whaling company

not terrible but kids look forward to something more and get excited

rooms, lobby, and laundry area was clean

no change machine in the laundry room.

breakfast hours close too early

corner unit where i could park my car with boat.

parking was at the base of outside-staircase to rooms

plenty of parking

parking when we arrived was hard

space, pretty nicely finished & furnished: slap a cooktop in that kitchen and you've got what'd be considered a fairly big one bedroom apartment in nyc which'd rent

restaurant and bar right down stairs

tea and coffee bar in the lobby is a big bonus for us

women running the breakfast were fantastic

do to the pandemic no hot meals .did get a bag breakfast on the final day i left

hotel has an indoor pool and gym

breakfast was excellent, the person overseeing the breakfast bar was friendly and responsive, and

beds are comfortable, breakfast selection is really nice.

free breakfast

breakfast was great. bed was really comfortable and room quiet

great breakfast, great location

the breakfast is always good

breakfast was excellent

delicious fruit plate, sweet breads and omelets for breakfast, or gourmet waffles

wonderful hosts, great room, and great breakfast!

clean beautiful setting! hospitable! wonderful breakfast!

excellent breakfast, super quiet!

breakfast was great

breakfast was my favorite pretty darn good couldn’t complain, bed was comfortable

the staff is very pleasant and helpful. my children and i enjoyed the complimentary breakfast!

very clean, friendly staff, good breakfast!

everything was clean, nice breakfast in the am, check in employee was very friendly

bed bathroom laundry attention of mrs ornella

they have a game room in the lobby ud83dude06the rooms are a nice size & clean some with little kitchens and nice sized bathrooms

pool was under construction

initially we had to park at a distance from our room, and the laundry room was extremely hot.

price and kitchenette

we had a kitchenette and no pots or pans

people hung out in the parking lot blaring their music all night long like a party was going on or something

parking manager was very helpful, but i think was an under the table type employee

lie too trucker saying they have truck parking an they don't

supposed to have wifi, but network connection was too slow to be of any use whatsoever.

no wifi!!

the breakfast is pretty good as

friendly staff, clean hotel, nice breakfast was well stocked.

indoor pool

hotel advertises a “fitness center,” but it was basically a small room with a treadmill and a few free weights

the room very clean the breakfast could better little better

was on the first floor which is weird because when i got a spa room before i was not on the first floor

had to ask for extra towels since it was a spa king room

spa n bed

much i had the room with the spa in it that was enjoyable

moved to this hotel after a stay in a filthy motel 6, mostly because it had a spa in the room but when we got back later that night after a concert and wanted to soak for a

parking space in the back u have to walk to the front in the cold

parking was limited if you came in later, and had to park in the back with limited lighting.

parking was a bit tight.

there are only 4 handicapped parking spaces that i saw, and for a hotel that size, it doesn't seem like enough

the parking lot was a bit smaller than i expected.

the room was quiet, we had a view of the swimming pool, and the beds were very comfortable.

we had to go to a dufferent hotel to go swimming because the pool wasn’t

enjoyed going to crunch gym excellent location

great stay!!! bed was fabulous, breakfast was super...and very nice and welcoming staff!

breakfast was good…easy and fast. we appreciated all the choices!

complimentary breakfast

everything, has breakfast room small but comfortable good for 1 or 2 people

breakfast was amazing

breakfast was good i liked because the people that work there were very friendly and very

needs to be more on the breakfast menu .

our room and bathroom were sparkling clean! people were friendly and parking was close enough.

the parking lot was clean and easy to park in

staff and room were very nice. location was great. parking g lot well lit at night.

wish there was more parking

parking was limited.

and also juice and yogurt for kids in morning

breakfast could have been better, we didn't eat just got coffee and it was lkue warm had to heat it

it had two bedrooms plus a living room area a space to eat and a mini kitchen that was fully functional

the room was very nice with the kitchen. nice area! great staff!!

staff was rude maintenance man is rude to kids and the manager is not polite at all

the coffee and the little gym are nice

thats the pool room was just as cold as it was outside snowing

just didn’t have pool open i think it was under maintenance or something

housekeeping, gym and pool were unavailable

granddaughter was looking forward to the pool unable to reserved unless you plan ahead

clean very quiet and safe love everything and the breakfast was great and also parking was

also, parking was convenient

very nice restaurant located on the adjacent parking lot

the parking was good and near lots of eateries

friendly front desk - comfortable beds - close to restaurants- great value - a lot of parking - i could go on and on - we will be staying again

went beyond what i expected them to do by offering late check out

just pool needs some attention

the pool area need some attention but really enjoyed it

nice lobby, indoor heated pool/spa was relaxing, comfortable beds.

the pool was a nice and clean

no indoor pool

fancy at candlewood suite, but again very clean and each room also comes with a fully equipped kitchenette and full size refrigerator so you'll never miss out on a home cooked meal

i did not use kitchen area either except a coffee cup

they also offer laundry which was helpful

i had to drive an hour away to take my kid to va beach because your pool was closed the entire time of our stay

pool & spa was closed

thus, staybridge ensures safety of it's guests by closing the pool, gym, and breakfast/happy hour offerings

rooms are a good size with decent kitchen

wish it were possible to have an adult only pool but understand this would be unlikely

room location was horrible and loud due to it being by the laundry room

i did not have breakfast. location is close to my event.

more bed pillows & shower curtains & continental breakfast stunk nothing but cereal no milk no bread

the spa in room,able to walk instead of driving to local bar,steak house,etc,ect

the spa tub

no ice or breakfast!

super clean the staff was friendly and it was very quiet at night for the kids to sleep i really really enjoyed the stay

and snack machines, coin laundry, ice machines, luggage carts

didn’t have breakfast like it’s advertised or a laundry room for customers that’s was in working order

staff the front desk shae and darius,the coffee and the breakfast always replenished for guests to wake up early or later

there an on site laundry, which is a definite bonus

gripe is the gym and pool were closed and we didn't know until check in

breakfast and staff were excellent

fantastic staff, great room and awesome breakfast

the staff was amazing and super friendly. my kids loved the little to go breakfast.

pool wasnt open.