potholes in parking lot

parking wasn't available by our room the outer blanket was dirty and it could use a little more

not all of the rooms were occupied, so there were plenty of parking

my concerns were confirmed when i pulled into the parking lot and saw several teenagers loitering in front of the office

it was a pretty small area. parking lot was hard to get out of and hard to find at first

i witnessed drugs being sold in the parking lot

parking was great

there was broken glass in the parking lot on the sidewalk

set up really weird hardly any true parking only one way in and out

no problem with parking whatsoever

the staff seemed clueless and a child working in the laundry room

early check in close to everything

i loved the fact that its a laundry room (very clean) and i took advantage of that as well

there is a guest laundry

the bad kids running through the halfway at 11pm at night on the 3rd floor

more variety for breakfast

otherwise, it was descent for the price minus the kids stomping above us

bed and how they let people smoke pot or anything in the non smoking rooms letting kids run across the street without any

the morning front desk was nice and offered us breakfast

love room spa so relaxing

more variety of breakfast

i do recommend they have something in the laundry room to purchase dryer sheets or detergents that would have been helpful because i forgot

it didnot have free breakfast. it didnot have kitchen.

the breakfast was a joke. need to offer more items.

the rooms and the kitchen area was very helpful.

location did not provide breakfast. rates continued to rise the longer my stay.

excellent breakfast ud83euddc7

great customer service and location. privacy and breakfast is great.

close to ptc center mall. pool open only weekends

plus the pool was outside and clean

very nice pool area and hot breakfast in the morning

although we came down late for breakfast, there was plenty left to eat

best western also has a fitness center and a beautiful swimming pool and a business center

they had a good breakfast to choose from

i had to nip pick anything the complimentary breakfast was okay but to me the hot options were cold to me

no breakfast, hotel restaurant was closed and so was the pool.

need to take care more about the swimming pool someone pooped in there and nobody clean it

balcony out to the pool

bed was extremely comfortable, room was clean, staff was great, i needed a early check in and late check out and they were very accommodating

pool area was amazing

no outside pool

i enjoyed my stay here there . it was clean and the breakfast was awesome

the bed and pillows were comfortable, and breakfast was delicious

gym is open 24 hrs, it’s clean and fully stocked

i was glad that the gym and pool was open to the guest

breakfast was good. staff was spectacular!!

it had all the utensils i needed in the kitchen

also the pool was closed

so we missed breakfast

no meat for breakfast

the breakfast is simple cereal bars and oatmeal cookies

the breakfast is very limited

no breakfast due to coronavirus

man, whos name i didnt get, that welcomed me at check in and again at breakfast

comfortable bed, clean shower, good breakfast, great value

pool was closed and no coffee or breakfast

great value including indoor pool, gym, and breakfast easy to locate off 64

like that it had a porch with chairs to sit on, nice continental breakfast, swimming pool, etc

i have stayed in hotels since covid breakfast area open , pools open & gym open was handled perfectly & clean so this has changed my prospective of hotel and rating

like that it had a porch with chairs to sit on, nice continental breakfast, swimming pool, etc

breakfast everyday

for example, my 12 yr old child was leaving the pool area at approximately 9pm, headed to our room, and this staff member scolded my son about

everything was great. friendly staff, clean rooms, delicious breakfast. quiet. easy parking.

the breakfast is great too

the breakfast was perfect

the parking was horrible

clean renovated room. no bad smells and everything was great. lot of parking space

both housekeeping as well as desk employees even cleaning and maintaining trash and debris in the parking lot

the room was very outdated besides the kitchen appliances, and there was a strong mildew smell so bad within our first ten minutes of

it has a kitchen and the kitchen is somewhat separate from the bedroom and bathroom

nothing even the parking was terrible

all ice machines out of order, no stove, laundry out of order

the spa tub was nice

i liked that there was an available laundry room

there was no pool and no breakfast

the staff is very friendly. the whirl pool room was spacious and very clean.

ceiling in the lobby near the breakfast area needs to be dusted

the laundry facilities were a plus as well

the washers didn't work properly and the laundry room smelled

nice room. great location and the breakfast was great

excellent staff and convenient guest laundry facility

need quarters to use laundry machine. wish it were updated to using credit or debit card

breakfast was excellent, the rooms were clean, the bed and the pillow were the most comfortable i

the location and the price was okay. there is free breakfast and the gym is alright.

the continental breakfast was great

gym looked well equipped. room was decent but needed some refurb.

kitchen was a little dirty and had roaches

breakfast was good

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

there is no proper kitchen, all food was instant and heated up, artificial

the kitchen could’ve been cleaner other than that everything else was great

the room was clean and the bed was comfortable. i loved the breakfast included.

don’t know if my promise of complimentary breakfast is the responsibility of the property but my level of travel through “booking” gives

room was large enough for all four of us to enjoy being in it together and the property and pool was clean

no continental breakfast

breakfast staff on 10/19 was not very pleasant, staff on 10/18 was very pleasant and smiling.

i saw trash that stayed in the walkway to the laundry room sit in the hallway all day

the breakfast bar

the breakfast was good and the bed was great.

due corvid-19 the pool was closed and no breakfast

continental breakfast was fine

the room was very clean. having a kitchen and full size fridge is nice in case you want to cook.

we liked having the kitchen.

i did not use the kitchen, but the bathroom and bedroom were clean

the staff and i like the kitchen i just wish you had an oven also

the sink in the bathroom was clogged. there was no trash can in the kitchen.

restaurant good coffee bar good hot coffee

very clean hotel with amazingly helpful staff. it also had a great big heated pool.

enjoy the pool and the restaurant in the hotel is very nice

pool food hotel - bed was comfy

bar of soap still in tub

and the breakfast was fabulous

customer service and not sure if breakfast was serve, no comment or communication regarding breakfast, but overall excellent

equipment in the gym was not working. no jacuzzi. breakfast should have been better

everything was great except for breakfast

breakfasts were good. the hotel staff was friendly.

breakfast was supposed to be available and there was none

rooms are very clean ocd clean, they were working on the breakfast area when i stayed when they opened the breakfast area i'm going to stay again highly

unlike the advertisement, there was no breakfast!!!!!

of anything for us to have in the morning, saw no place to go to in the morning for a light breakfast at hotel

pool no pets allowed no ice no breakfast

parking lot was being by kids to play making it hard for traffic to come and go

super clean the staff was friendly and it was very quiet at night for the kids to sleep i really really enjoyed the stay

luckily my kids were sleeping

nice clean rooms. convenient location. breakfast. friendly staff.

kids running and yelling in the hall then the mother yelling at them at 930am and i was sleep smh

i liked the separate sitting area near the kitchen

i liked the fact that we had a kitchen and also the outside lounging is beautiful.

the rooms are big and very nice with a full kitchen

fully equipped kitchen with a oven i am very impressed love the home a way from home i would definitely stay here

the kitchen had minimal appliances

pool was extremely cold

dirty, unserviced a/c unit. poor gym

we paid for some amenities such as the bar and pool, and they were not available.

breakfast, gym

pool could be warmer, and hot tub could be a little cleaner.

it wasnt very clean. the entire building had an old garage smell. the breakfast was def lacking.

bugs, how the spa look, how loud neighbors are

the tv was okay and the continental breakfast was convenient for coffee drinkers

the spa hot tub

we killed at least 6 roaches some knobs on the spa tub were broken only hand soap was provided towels and sheets did not smell clean, smelled very

when they had hot breakfast it's delicious

breakfast, pool and the gym

the elevator smells and the gym or work out place is dirty.

gripe is the gym and pool were closed and we didn't know until check in

the breakfast was amazing. the staff was super helpful. the room was so clean and smelled good.

i liked we had a roof over our heads, and they gave us a late check out.

we were suppose 2 have a kitchen but no kitchen at all

had to wait for the room to be ready and laundry to be delivered as it was running late

i was told the manager was doing the laundry and would bring them

also luggage/laundry carts would of been helpful

floor of the room was very dirty and the spa tub in my room did not work although they required an 100

the hot tub an pool gave us plenty of towels

we checked in we were given a king suite room, even though we payed for a king suite with a spa bath

the room was very clean n neat. loved the pool and hot tub.

they goofed up on the king size bed with spa tub and gave us a regular room with a king size bed, they fixed it but blamed it was

love the kitchen, full size refrigerator, two burner cooktop with pots pans and utensils

great breakfast selections

full size kitchen with all the amenities

the breakfast was good also

it was pet friendly and offered free laundry.

also liked the pantry, board games, and location of the outdoor pool

first smelled of cigarette smoke--even though ads said completely non smoking hotel couldn't use pool and was not

i did not use kitchen area either except a coffee cup

i also liked the fully equipped kitchen, and close proximity to the local

they allowed me an early check in when my friend wound up in the er unexpectedly

off the parking lot has to b done carefully because there is a ditch

parking is a bit tight in the back

parking was tight.

the walkway between the courtyard and parking lot. uneven a little bit dangerous.

great private parking, large shower, uber comfy bed

free airport shuttle but book in my advance

went beyond what i expected them to do by offering late check out

the pool area need some attention but really enjoyed it

pool was a bit small. laundry was a bit expensive for the size of the machine

the pool was a nice and clean

nothing in the gym worked like it should.

beautiful hotel all around. good breakfast, kind staff.

due to covid-19 restrictions pool and gym area was close

the pool was closed and ac didn’t work in the hall ways of the hotel

home cooked breakfast - helpful staff -immaculate hotel

very nice restaurant located on the adjacent parking lot

also, parking was convenient

the parking was good and near lots of eateries

friendly front desk - comfortable beds - close to restaurants- great value - a lot of parking - i could go on and on - we will be staying again

clean very quiet and safe love everything and the breakfast was great and also parking was

i was able to really enjoy the spa tub! the way it was angled you could also relax and watch tv

granddaughter was looking forward to the pool unable to reserved unless you plan ahead

the pool and the room size

corona virus closing the pool and work out room

the coffee and the little gym are nice

the kids randomly banging on doors in the middle of the night

we had separate rooms in the living room area in a dining i mean kitchen area

it had two bedrooms plus a living room area a space to eat and a mini kitchen that was fully functional

nice to have separate rooms for the kids

and also juice and yogurt for kids in morning

the beach was nice. kitchen was helpful. the staff was very helpful.

impressed with the full kitchen with stove, full size fridge, and cabinet space

the room had a full kitchen with a stove and oven. full size refrigerator and everything.

the stove in the kitchenette was dirty, rusty, and nasty looking

no coffee pot, roaches and no electrical outlets in the kitchen area.

parking lot small and breakfast room is small also, everyone was all over each other

the parking lot was clean and easy to park in

our room and bathroom were sparkling clean! people were friendly and parking was close enough.

wish there was more parking

dog friendly, on site parking, free breakfast and close to many shops and restaurants

breakfast is hot and the juice is good

better selection on breakfast items

complimentary breakfast

they served breakfast and did not use the covid pandemic as an excuse not to.

breakfast coffee was awful.

breakfast was disappointing because of all of the covid craziness and the ladies serving the

small bath towels, difficult to park, internet slow, pool empty.

pool was clean and even had water toys for the kids

kitchen features too less equipment for cooking.

sufficient parking lots and they have a nice pool

breakfast and the location 2 rooms in one and kitchen.

decent hot breakfast

there is always someone at the front desk when you need help and we appreciated and used the laundry room

there is a gym

i’ve stayed in the queen suite with kitchen and the king suite without kitchen and both are very nice

parking was a bit tight.

parking is a bit weird i couldn t access the doors near parking with my key card

clean and comfortable, with free parking and breakfast

there are only 4 handicapped parking spaces that i saw, and for a hotel that size, it doesn't seem like enough

parking was limited if you came in later, and had to park in the back with limited lighting.

i like the space and that it had a kitchen and everything in it

room was decent for the price, nice size. late check out was great.

i liked the late check out i also felt like it was decently cleaned

location & price, allowed a early check in! staff was friendly & helpful.

the pool room needs help, it is so hot and humid in there that you cannot enjoy it.

we were disappointed the pool was closed but these things happen.

huge pool area. comfortable bed. king beds available on first floor. price was reasonable

of the staff were excellent and we appreciated them letting us play cards in the breakfast area at night

very friendly and accommodating staff, comfortable, nice breakfast

people laying in the parking lot owners family i believe going thru bends of stuff in there car yelling screaming kids

alot of people going in and out of their rooms and cars just driving in and sitting in the parking lot

better to sleep in the parking

had mini fridge and microwave for guest convenience and large parking lot

the only thing i did like is that there was parking available.

moved to this hotel after a stay in a filthy motel 6, mostly because it had a spa in the room but when we got back later that night after a concert and wanted to soak for a

had to ask for extra towels since it was a spa king room

was on the first floor which is weird because when i got a spa room before i was not on the first floor

much i had the room with the spa in it that was enjoyable

spa n bed

the room very clean the breakfast could better little better

my daughter loved the pool and i was impressed with how clean it was

everything was excellent and the breakfast was really good

the pool was open and warm the room was

everything! breakfast, staff, pool, location

large room with kitchen

hospitality, free laundry, gym

kitchen and bedunkniwn

bed really comfortable..bath clean and fresh... laundry free

beautiful time - make my visit memorable - bed was soft like sleeping on a cloud - fully stocked kitchen - kudos to you

the breakfast was delicious

spacious rooms, super-friendly staff, bagged breakfasts

the breakfast and room itself were wonderful

location, breakfast, and staff.

great breakfast. food was hot and plentiful. room was quiet and comfortable.

there was no breakfast provided.

did not get breakfast

did not like the small variety of breakfast

no breakfast included with ur stay

breakfast facility pool was not in operation tv was not working properly had to get maintenance to

the breakfast was disappointing but there are many restaurants close

it had a small full kitchen,desk, couch it was perfect

the kitchen did not have vessels and dishes though there was a oven microwave the cooking range

offered a kitchenette, but nothing to cook with.

breakfast was very good

no meat of any kind for breakfast. bacon ect

i also like the fitness center

the breakfast items were good and plentiful, especially for

the fitness center was small

warm shower, floors were all loose, water coming out of kitchenette area, breakfast was stale cold and not good, coffee was luke warm

also very nice clean pool and laundry facility

i loved the fact that there was a laundry room to do my personal laundry

arrived early and we were able to get an early check in with no problems

i also liked that they had a laundry room for the residents use

man was beating on the room down from us threatening to kill the woman and her kids over money

if my kids weren’t with me i would have slept in my car and took that chance instead

there was drug dealing up the street, and didn’t what my wife and kids walking by there self

didn't stay kids up and down the hall

kids were screaming and running around in their rooms all night, called and complained multiple

everything except the parking

the parking lot is gravel and oyster shells so not only will your car get destroyed inside and out but

w years eve) when my wife and i stayed at the hotel that finding a parking space close to the hotel was difficult so we parked across the street

great location, walking trails & the little town are close by, plenty of parking too

popular during special days

breakfast was a fee but not very elaborate.

the pool was not heated therefore was unusable

in addition, the gym was missing a couple of weights

purpose of me staying at this hotel was so that my kids could go swimming but the pool was out of order that was a disappointment and the pillows are

laundry machines not operable