pool not open due to virus. did not know till arriving. disappointed.

to be very busy with young families seemingly there for a hockey tournament perhaps, room quiet, breakfast offered generous

breakfast was lovely. decor was nice.

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

only thing we weren't keen on was breakfast but even then there was always something like toast that you could

were not the cleanest, sticky pool very small, no hot tub the door to my room was difficult to open

perfect breakfast and friendly

small pool, gym and bbqs

nice comfortable, large room. great fitness room. free parking. good breakfast.

the dishes/kitchen items were dusty and appeared to not have been used in a long time or washed but not rinsed

the pool was closed for cleaning. necessary but sad

breakfast was quick and a great way to start the

shower stall, very late check in(3am), late check out at noon.

it was amazing, hot breakfast, clean rooms.

place is quiet and exceptionally clean. breakfast is good and served hot. staff are friendly

clean, great customer service, free internet, free parking. lovely, newer features

price and free parking

was awesome with our room, pool parking

price includes parking

it is very well located to access it has parking around

lobby is amazing along with the bar and they have a great gym and pool

the pool and location

nice motel and rooms, nice gym and pool

nice bar and pool table

pool was a nice touch but small so once a few kids came in it was difficult to truly enjoy, i suggest adding a hot tub

were super nice, place was clean and cool looking, it had a pool and gym, place was by transportation, not too far from food places and stuff

also, the breakfast is wonderful

staff are wonderful, rooms are very nice, breakfast was good, they have a well built gym and my kids enjoyed the pool

but when all the parents are busy in lobby getting wasted no one paying attention to what their kids are doing

the second morning wr were awaken at 0630 being beside a staircase that 50 kids were running down, running down the hallway

breakfast was excellent and i was very impressed with the staff running the breakfast kitchen.

there was many people yelling in there rooms and letting kids run the halls really late 11 pm and we had to be up at 5

breakfast, gym, etc….

nice and clean rooms - great staff and pool area was clean. great breakfast!

the pool is tiny.

very clean environment and ample parking for guest

parking is free, a mini fridge and microwave is included, and the tv has a chrome cast and easy

customer service, free parking and cleanliness

parking right near entrance

it offered great amenities, good free breakfast, free internet and free parking

continental breakfast

there was no breakfast as advertised

there was no breakfast

guest laundry

did not like the weight of the lids on the pans in the kitchen at breakfast

enjoyed the pool as well

didnt realise the hotel has a pool until the day we checked in, so that was a super fun surprise

the breakfast bar was good

amazingly friendly, venue was clean and the idea of having netflix on the tv was amazing for the kids

the staff had no control of the kids running halls until early morning

slippery pool area

the pool , i took my 9 year old grandson on a trip ! he loved the king size bed

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

laundry available

from the quick and easy check in/check out, complementary cookies the kids loved, the pool, wifi and the delicious breakfast

staff and fast service, good free breakfast, free parking, good price for everything you get , pool is clean

were kids yelling and running up and down the hallway

having a full kitchen allowed us to bond as a family over home cooked meals

it was uncomfortable with two adults and two kids

parking; laundry facilities accessible to guest for self/service in a secured and bright room; pleasant

it was very clean and love that it included breakfast and laundry services

breakfast needs more fruit and change up of the main course would be great

the little extras, breakfast, laundry, little store

carpet and chair had stained, the pool and gym isn’t open like it says it is, the breakfast doesn’t happen

walked out of the pool area into the lobby and elevator dripping water so the floor was often wet and slippery, quite

i was in a rush to check out as i had to go and pick up my kids and it took them forever to give me my deposit

should be called snack for kids should never called breakfast - they packed in brown bags (cold small muffin, yogurt, apple

entrance to the building is so confusing and also the gym is very small

because of lock down the facilities i like to use were unavailable, pool and gym

very clean, beautiful pool and hot tub and the staff were amazing.

clean good parking good breakfast

located close to airport. free breakfast, indoor pool and hotel. free parking.

its always warm welcome, the breakfast and neat rooms and environment.

handicapped parking and easy access to room,elevator

the staff was very friendly and helpful, plenty of parking, excellent high-speed internet

easy to get to from airport parking. the facilities were clean and the staff were friendly.

further more the window curtains not covered was not working the outside parking yard light was coming in all night long couldn't sleep entire night

parking lot clean and clear of snow corridors and elevator clean

the location is very handy,

no t enough handy cap parking

ile not terribly pretty, in a parking lot behind restaurants and a gas station) but the interior of the hotel and rooms were

in the parking lot, you will find a gas station, mcdonalds and tim hortons

restaurant wasn't open, shares a parking lot with several restaurants, including tim horton's and mcdonald's

easy on and off the highway free parking

lots of parking

having free parking and wifi was definitely a big thing for me when booking a room

of parking, great extras like pool and sauna

free parking

ev chargers in the parking lot were easily accessible and easy to use

gym missing elements (towels), breakfast was cold (eggs)

the gym was super basic

breakfast was excellent. lots of selection kids really enjoy pancake machine.

kids running in hallways all day

was clean and quiet ample parking

wifi and parking included

very clean comfortable bright, easy access to airport , lots of parking

fantastic stay. very friendly and helpful staff. great location and plenty of parking.

the location was perfect since it was in the parking lot of the venue for my company christmas party

drove from montreal to toronto and the and the free underground parking was great, it was new, well light and next to the elevator so it was easy to transport my

had a hard time navigating the underground parking to find our car when we checked out .

the distance between desk and parking and rooms without any luggage carts in site.

resort should have separate parking for people staying at the resort

great free undercover parking

noisy guests at night pets barking late at night the laundry room needs serious upkeep

having laundry facilities

customer service from reception desk to room service breakfast was good the waffles are great for kids only one day 28th june we had a bad service in reception desk lady was

breakfast was great, my kids approved

missing: free laundry machine; no drinking water in the room;

we did had the free breakfast because we had meetings to attend earlier.

every thing was ok except breakfast , breakfast was not enough and good

cleanliness and breakfast availability

good, very friendly and cordial attention, i would definitely come back there, the ideal small breakfast, i greatly appreciate how clean the room left me on the days i was there, thank

breakfast area could of been a little bit better maintained, cleanliness..

wonderful bed, super spacious room, i didn't have breakfast due to the time i left the hotel

shuttle bus schedule was not great.

bacon and no beans the breakfast sausages are salty and not sure it's meat breakfast needs some help like

very clean, convenient to airport, really good complimentary breakfast in the morning

pick up by shuttle very efficient

the arrangement of this like breakfast area,relaxation area,swimming pool

stay the one night, did nor use the breakfast service

nice facility, pool was nice. quiet, good parking, comfortable bed, conveniently located.

to restaurants shops and the beds unbelievable soft and so comfy swimming pool and gym every thing you need and great price for long stay would definitely go back again if head to

great welcoming service from mr.anu. very accommodating with my request for early check in

kitchenette has everything you need with an apartment size fridge which is excellent storage

the hotel seemed to have a nice pool and small gym although we did not use during our stay

the inclusive breakfast was wholesome and filling

the pool and gym were closed due to covid restrictions, so we couldn't use those

there should be a small space for keeping shoes as they were right in the kitchen area

and microwave in the room; we got to check in upon arrival in the am; friendly staff; pool was a good temperature and not a great distance from my room (or any room, really); pool hours

pool was small and cold. not enough towels.

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

nice big rooms, pool and gym area

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

service lady was really nice pool was nice with a slide and tim hortons and windy s in the same parking lot it was

there is plenty of parking, a nicely refurbished gym, and a pool with a whirlpool

location was perfect and lots of parking.

buffet style, self-service with servers help missing underground parking in winter

from my drive in to the parking

great spa room

my kids want use it, i ask staff, they can open for me during swimming pool open hours , free snacks

cleaning and breakfast.

the pool was the best part for the kids with the 3 story slide to the pool

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

they informed me about the breakfast and the facilities as well

carpet in the room, comfy beds, water filling station outside the gym unlike most hotels, and very helpful

they also gave us late check out at no extra cost

were so many things for the kids to do

room was a tad noisy but once asleep you couldn’t hear the planes…but my kids found plane watching entertaining as they watched them take off and land

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

the gym and the pool was closed due to covid-19

early check in and late check out!

breakfast, bed, view, pool, everything!

laundry room, pancakes for breakfast, breakfast generally, wifi.

plenty of parking

parking is tight in high season

lovely renovations, free parking, breakfast and a restaurant available through out the

parking was free and breakfast was fabulous, as there was so much choice

the front desk service was very nice, parking was easy and free ,and the house was clean.

parking shortage

parking is horrendous

very clean and modern; very friendly staff; high quality breakfast; free parking

hard to find surface parking but plenty of underground available

as well, the free parking was pretty good

rooms spacious and spa was excellent flexible could bring your own food

kids would have enjoyed a slightly bigger pool, but no complaints

location, beautiful lobby, nice pool

swimming pool

pool area, reasonable price and location

small parking lot

plenty of parking outside

and helpful staff, ample parking spaces, in a very safe neighborhood and at a convenient location

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

nice big room. hot breakfast included. prompt service. clean. free parking.

i did not have breakfast

the bar area has comfy chairs and a lovely lounge area

nice gym and pool area, good breakfast.

we have had timothy's breakfast blend in our own keurig and it was good so maybe these had been in the room too

when i booked my hotel i thought i had also booked my breakfast but there was no record of this.

very clean, free shuttle bus from the airport, staff always kind and available

little farther from the airport but with the shuttle and price it was worth it

late night shuttle service can be slow. need to call the property earlier to schedule it.

i enjoyed the gym and the treadmill.

very clean staff were amazing great shower pool hours were very long

i like the early check in upon request

late check out extended free parking

clean, parking, late check out

cosy and great sleep warm pool n nice hot tub very nice restaurant parking was excellent wifi was excellent excellent staff nice bathroom clean

love the tv remote cleaned & wrapped parking was free

not enough parking spots

parking lot is somewhat small

location was good and parking was easily available.

was a constant party/outdoor event with speakers at a nearby parking lot making it impossible to rest during the afternoon

free parking and free wifi

rooms are very clean and contemporary, there are ample parking, the staffs are very friendly and helpfiul

was no handicap parking close by and i didn't see any even at the back of the hotel; for a wheelchair user it is a

location,room gym pool towels

gym fully equipped and pool water warm

hotels very clean the pool was very clean. the front desk was very very professional.

the pool.

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

lots of free parking

there was not any dislike however the parking lot seemed pretty tight with all the snow etc

the location was amazing, parking was straight forward and easy bed was very comfortable

parking was important to me, as many other hotels i researched charged $30 or more per night, plus

parking space is wide and easily available

pre-sold all of their parking, so we didn't have the option of leaving our car while we flew

free temporary parking while i checked out and picked up the rest of my family

the rain between the parking lot and the hotel entrance!

large parking lot, friendly staff, and very clean and spacious rooms

location free parking pool hot tub restaurant on site room size cleanliness

plenty of parking

free wifi, free parking and free breakfast is all a great bonus

parking is easy

nice size room. lots of parking. good wifi.

water in some of the parking space s

always ample parking, good wifi connection, good quality free toiletries, and the vending machines are stalked

by contrast, this best western is in a much safer neighbourhood; the parking lot is better illuminated, and the whole place is superior

excellent location, great parking, well appointed room, helpful staff.

room and bathroom, complementary breakfast, comfortable beds, close to the airport, free parking

location, parking, breakfast and hospitality.

the kitchen oven didn't work

tiny table in kitchen but that didn't bother the two of us

clean with kitchen

kitchen without any amenities

small kitchen table and two chairs

if you can add some in your breakfast menu, that would be great.

having breakfast included.

room, great staff, complimentary breakfast(not many options but at least you don’t have to worry about it)

breakfast not so fancy but still ok.

breakfast needs to be improved

(yours is not the only one) we get asked lots in our business too, how to find a restaurant, golf course, next town etc etc and we make it our business to know these things when people ask

free shuttle to and from the airport, very prompt when being collected

the shuttle to and from the airport was a great service

room was clean & spacious, with a lovely view overlooking the golf course

and they sent the driver of the hotel and not anyone responsible for the laundry

lack of parking

very comfortable room, bed, parking, everything. tasty design and kind staff. recommended!

everything was excellent except parking

5+ stars highly recommended pool opened from 6 am to midnight free parking

parking when we paid for parking for 10 days

staff was friendly and helpful with parking

everything, location, parking, rooms, and staff, will be staying again in future

parking is not big enough

there was free parking on the

location in the city with ample parking

no long-term parking. but hey! there's plenty around!

free parking

free parking on site

ev charging station in the parking lot

getting out of parking lot. traffic was busy

lots of parking

location staff room parking checking in and out was express thank you

staff, convenient parking, free breakfast hours, comfortable bed, many restaurants near by, shower water pressure,

everything is nearby and plenty of parking

parking, free internet, free breakfast, friendly staff, location is close to major highways, and

the gym could be upgraded. breakfast could do with a bit more variety

access to any of their facilities, like gym or swimming pool

the pool area was kept clean and always full of towels

was spacious and clean, pool was entertaining for kids and the free breakfast had good options

the availability of ev chargers.

spacious suite, great breakfast, nice pool, free parking, accessible to highways.

from free parking to laundry fasciitis

free parking

parking included

parking is a bit small

told long term parking was included but had to pay $80 even though i am staying at the hotel twice in a week

room, airport and parking

clean hotel. free parking. close to the airport. nice and helpful costumer service.

and free parking, close to restaurant within walking distance, easy access to hwy 401

free parking which was great