pool area was inviting. plenty of towels pleasant atmosphere. nice and warm.

no breakfast served because of covid

breakfast was fabulous

breakfast was plentiful and rooms adequately furnished

breakfast was outstanding

safe, quiet, very comfortable room (smoke-free), and nice free breakfast

the front desk customer service the hot breakfast and the room was clean

no hot breakfast only few bagels juice was empty etc

love this hotel. great staff, free breakfast and wi-fi.

free wi-fi, breakfast in the morning and great staff always friendly and helpful

the pool was a bit small but i was the only one swimming so it worked

very nice for the price, clean, well maintained, and great breakfast

was no pool and the description stated it was not available in 2015

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

the pool wasn't open

the parking

available parking

the property was clean and i appreciated having access to the parking garage

room, the space, the bed, the bathtub, the refrigerator, the location, the parking, the friendly staff

no fridge in room. the parking in front was weird...

the pool was clean but small

had a perfect time the pool was great and also the room was clean, the buffet breakfast was at a reasonable price and it

cobwebs on the drapes,peeling paints on the bathroom ceiling,no toothpaste and coffee bar was not stocked,they seemed to be short staff and they charged the full rate and we had to

elevator to basement pool did not work

the bartender was super nice and kept the bar open for us a little longer so we could watch the end of

only thing pool are a little small for the amount of guest maybe because of holiday

the room was big with it small kitchen but a full refrigerator and dishwasher

would have liked a bigger room and less kitchen space

the pool water seemed not cleaned

breakfast was wonderful

property was close to the paramount theater and was reasonably priced, the continental breakfast was good also

breakfast was limited and the hallways had an odor.

breakfast could be better

for late check out and was told they couldn’t say yes because gm wasn’t there - it was

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need

very good breakfast at no additional charge

wish bar was open

shuttle

hot breakfast every morning

great breakfast

staff was very friendly breakfast was buffet style and location was close to the highway

guy came and put chlorine in the pool while we were swimming

i enjoyed the kitchen, supplies and all

great beds, nice kitchens in the rooms, lovely facilities, friendly staff, good exercise room and pool, all around a very good experience, albeit a bit pricey for a two bedroom suite

i loved that i could do my laundry too

we loved that the pool was heated :) and the room was huge we loved

the pool wasn’t in use

breakfast nook next to pool/spa very cozy

only chosen because it was the only one within our distance that advertised a pool and hot tub/spa when we arrived we found the pool drained and under construction with a giant hole in the

spa tub is just a swirl of hot water

facilities, including gym were better than expected and loved how spacious bathroom was

seriously a drink at the bar would have gone a long way as a courtesy, but truly no one responded at all

so is the gym

the gym was not open due to the covid, but i understand safety is always first.

front staff was great. helped w late check out!!! very friendly. bartender was great also

great service .early check in..great room. value for money

not find laundry??

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

laundry facilities worked fine

laundry room was too far away and a little bit dirty with older machines

breakfast was outstanding - high quality and good selection

the complimentary breakfast was amazing

customer service was great!clean comfortable lobby and room breakfast was good. great value.

disappointed it did not have an indoor pool or spa.

laundry service was free so that was very nice

parking was a bit of a challenge with a huge wedding at this location nothing that would keep us

nights we were there, it was nearly impossible to get parking because they had events happening in the hotel so people that were staying there had to

the parking area was big so we didn t have problems finding a parking lot

summit there for nestle and i wasn t informed that there was a ton of people there making parking near impossible

free parking and spacious room

full serve-yourself breakfast

pool was out of order but they are in the process of fixing it, so it should be up and running in

also the pool was empty for the 3 days i was there

my wife and i both noticed there weren't any security cameras in the pool area

no pancake, no waffle for the kids. swimming pool water was super cold for swimming.

laundry out of order

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

laundry machines are not clean

keep clean in hall and laundry is very flithy

no pool or laundry

good breakfast bar

good morning breakfast!!

free breakfast and a fitness room, lots of parking

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

we expected they would have a pool, but they didn't. sad kids.

the pool could have had a whirlpool spa for us older people

children like the indoor pool & raquetball court

pool, gym and ping pong table. spacious rooms.

some parts of the facility like the gym were a little dated and furniture in room a little worn.

very nice hotel. loved the bar area!

an example is the fitness center had ran out of water so i decided it was easier for me to find the big water jug in

was wonderful, kids loved the warm cookies

location, great pool.

bathroom was downstairs ,should be by the pool side

pooll

as an added plus the pool was perfect for grandchildren to hang out

every area, including the pool

got a great breakfast

we also thoroughly enjoyed the pool & hot tub

pool / gym still closed

the breakfast was good and e

great family indoor pool.

room was nice, clean, bed comfortable & the best part of 3rd floor was not loud with kids

was right next to downtown and the pool was awesome because it allowed you to swim up to 5 feet and there was a little whirl pool

the pool and hot tub were awesome

breakfast had lots of choices

the breakfast and the facilities upstairs in my room

breakfast was great. nice selection.

the cleanliness and the breakfast!

the suite room, swimming pool, breakfast selections

it was ok decent upgrade in room newer bed nice size kitchen

if you think that will be a problem, just ask for a room on the parking lot side of the building

the room that they gave me at first had me looking at the tree in front of window and the parking lot

just ask for a room on the parking lot side, and you will be fine

parking lot was a little dark at night

just ask for a room on the parking lot side

i improvised and turned a laundry basket upside down to use as a table

provided nothing except two towels and laundry detergent, not even plastic ware

i use the laundry basket upside down as a side table

there is a computer to use and laundry room

laundry room in hotel was absolutely amazing

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

i would like to see a bag to carry dirty laundry in when we

pool is nice and the rooms are great

best hot tub and pool ever!

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so that was a bonus

gym

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

convenient parking

easy, free and abundant parking. clean facilities..

could only go one way when you pulled out of the parking lot. had to u turn to go opposite way.

the parking lots were promptly plowed and the inside temperature remained warm

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

room was good and clean. bed was comfortable. parking lot is very well lite.

the breakfast was good and the parking was convenient.

we had parking right outside the entrance, close to our room

also plenty of parking areas for tractor-trailers

not enough parking, parking in rear needs better lighting.

i had a special request to have an early check in time

comfortable, great breakfast, room is nicely decorated.

pool is amazing for kids of any age

the kids were on spring break and we drove 50 mins to bring them so they can swim

pool is amazing for kids of any age

friendly staff, easy parking, nice accommodation

parking was restricted due to the construction

had difficulty telling where the hotel parking was

parking lot not big enough.

is quiet, very clean, fresh cinnamon rolls, door keys that work, indoor pool, great location, reasonable price, very comfortable rooms

the manager was excellent. and did everything to accommodate needs. love the kitchenette.

was a full working kitchen

there is free parking and a kitchenette in each room

it was a little like a home away from with kitchen facilities and extra comfy bed.

booked a one bedroom suite for my fiancee, my 3 kids, and myself

did not use pool, but it was heated and looked very clean

bed everyrh8ng worked except no coffee in coffeemaker which wasn't a problem as they have free breakfast

breakfast was weak, cereal and toast, coffee and juice.

the carpets are filthy the bedding was scary looking and i booked it for the spa bath don't do that

nice workout room, pool

breakfast ended at 9 am

breakfast hours should be extended till 10:00 am

even allowed me to park a trailer at the back of the property for the entire stay

breakfast was not good

breakfast could be better

pool was nice and warm room was clean beds were comfy breakfast was very tasty

breakfast was good and complete!

front desk and pool guy were great

pool was nice and warm room was clean beds were comfy breakfast was very tasty

clean warm pool helpful staff

the pool and hot tin were out of service.

the gym was very poor in quality and no equipments to workout

food bar for breakfast.

the gym had one working treadmill out of 3

pool was tiny and my child for the first time ever did not want to go in the pool

great friendly staff,clean,quiet,location,excellent breakfast options.

pool is under renovation, and apparently has been for a long time

the pool and hot tub was out of service, which was a big disappointment.

pool and hot tub looked nice but we didn't use

free hot breakfast

i love it no complaints breakfast was really good the room was nice and had a full kitchen

the outdoor pool was not open. i wish we would have known this prior to check in.

the breakfast times and the cleanleness of the hotel

breakfast was excellent & sitting room with murphy bed & small kitchen was great

pool too small,

room very spacious and bed very comfy, bar staff friendly and informative

the smell the location and the pool

pool hot tub 2 room suite!!

sorry restaurant and bar closed but understand probably due to corona.

the late check out

the beds were amazing and the late check out is a huge plus!

my kids relocated from california to illinois for my sons job

staff is always friendly and free hot breakfast

paper bag breakfast with rock hard apples, kids would not eat them.

i love that there is free breakfast every morning

clean and plenty of parking

clerks was polite and everything was clean beds was comfortable i also like how the parking was set

perfect location. pool was big and warm. plenty of parking

as it is near i88 355 close to oakbrook mall and eateries room was clean bed was comfy plenty of parking

clean, friendly staff, easy parking and located where we needed to be.

breakfast, location, cleanliness everything was great

decent breakfast with healthy options

very ckea. friendly staff. very good breakfast.

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when my meeting was pushed

were fine for breakfast

kitchen only

they have a kitchenette with no pots, pans, silverware or paper towels

nice looks and room have a kitchen.

kitchen in room with full size fridge, microwave, sink, 2 burner stove

enjoyed the stay, and the breakfast was awesome, over it was a good place to stay, and free parking

tub filled in w plants and landscaping potholes in parking lot, empty lot w trash n pieces of cement beside the hotel

difficult to get in and out of parking lot due to congestion on main road most times of the day.

- hot breakfast has variety - room and hallways generally clean - good water pressure - plenty of parking - starbucks across

the parking and the location along with hotel was absolutely great

it was in close proximity. there was an indoor pool. the price was right.

family friendly hotel with activities for kids in mind

the bar is expensive for simple things

disliked the opportunity to access the state of art gym and other leisure amenities - i

that), good hair dryer (don’t find these in a lot of places), nice indoor pool, good gym, good food prepared by maria and another kind guy, kind staff and very close to malls (with

was very clean, smelled great, felt upscale, had made to order breakfast, a fitness center, a pool, and was located in a safe area, surrounded by easily accessible shopping plazas and

pool was down

rooms have nice modern style, very clean, and bar and restaurant a plus

pool

did not use the pool/hot tub but looked inviting

breakfast was good

to order, you could take your drinks to your room, tho only hotel in the area with an available pool which my son loved by the way

the breakfast at this hotel was absolutely amazing.

the room and even the bar was nice

breakfast. pool awesome

no pool, same breakfast every morning.

hot tub and regular swimming pool

on your right is the breakfast nook

breakfast looked terrible and nasty. looked under cooked. couldnt eat it.

just wish they served hot breakfast instead of the small muffins and cereal they should switch to hot breakfast

they had a nice big pool for the kids to swim

the pool area was very cold.

also i was not told the pool was not working and we had to ho next door to use the pool

the breakfast had a wide variety of options and the eating area was roomy

vent in the bathroom in our refrigerator was not very cold even after turning it down also the pool was very cold not heated and the back door that faces the hilton we were constantly being

nice outside buildings free parking quite gym u can do a full body workout in

liked the good prices and the free parking and breakfast

is our third time there and we love their pool and their free breakfast and the people upfront are super

ice machine pool looked nice couldn t get it to be experience

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the children to run around which sounded like thunder all day

hotel has an agreement with life fitness, with full access to the gym. this was awesome

but before i could even verbalize it the general manager handed us day passes to this amazing gym right across the street called lifetime fitness

the staff was very nice, at first i was very disappointed with the pool being closed but before i could even verbalize it the general manager handed us day passes to

don’t eat breakfast

the breakfast and our room

i ask for no close elevators and ice machine , it was near swimming pool, laundry room, ppl loud

the cleanliness the pool and fitness center

the sitting area out front. breakfast pillows

we enjoyed the heated pool

the breakfast was excellent

i liked that it had a mini kitchen.

the only negative was breakfast

friendly, clean, comfortable , breakfast was wonderful

i didn't eat breakfast at the property

no breakfast

laundry

the breakfast selection could have been a little better. not much else to complain about.

the breakfast was a joke!!

laundry room, and dishwashers in the room with oven in kitchen

great kitchen and laundry.

did not attend breakfast

breakfast no bacon and eggs

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

a few of the breakfast items were stale.

the pool burned my eyes one day but not a big deal

the amenities! the breakfast! the pillows are so soft and firm

there was nothing we did not like. it is our go to when we go visit our kids.

pool , hot tub , beds lil small for being queens but very comfy even the pillows'' breakfast yummy

we stayed here specifically for the pool and the chlorine was so strong my kids eyes were burning we had to leave the pool area

bed looked comfy enough, kitchen was as expected

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

i liked the fact they included a utensil set for the kitchen

room had working kitchen full size fridge etc

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it difficult to do my workout

the staff also very efficiently solved a food service issue for sunday breakfast

good value, free parking, free hot breakfast, pool

friendly staff and breakfast.

room, location, early check in , comfortable room.

the breakfast was good and the lady serving it was real friendly

outdated bathroom. beef up the breakfast bar a little.

i would have to go to the main floor just to get ice. there weren't many breakfast options.

waffles for breakfast

breakfast could be better. location very good

price , we enjoyed to stay here for 5 nights , 35 min drive to chicago without traffic , free parking, we would like go back there again best place for

of a pain to get to the parking lot if heading in one direction due to how the streets are designed in this area

parking lot, plenty of space

chicago is reachable by car and we went there on sunday when parking was free

during check-in i was asked how many times i wanted room service to clean my room

accomadations including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

i didn't like the fact that it was only 1 type of meat for breakfast everyday...

i like the breakfast u had

the pool, there's no privacy.

like to see adult time only at the pool

free parking was easy

could be a few more handicapped parking spaces

isn't enough parking for everyone staying at the hotel

parking was very limited - ended up having to park on the street overnight - far from the entrance

parking sometimes was difficult to find but it didn t bother us

ps, bottles, masks)

free parking and free internet

parking lot was a mess

location, easy parking, nice resort

food, swimming pool, location and parking

not enough parking!

i especially was pleased with the well lit parking

room and bathroom overall clean hotel great location decent to go breakfast a lot of parking

very clean, great breakfast, convenient parking.

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

and plentiful parking, friendly staff, clean and comfortable room

it was hard to find a parking space.

parking lot very full from people going to bar louie however we were able to find a spot

clean, adequate parking and a very nice staff.

parking a concern if you re holding an event.

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

breakfast was perfect.

easy checkin and breakfast

friendly staff and free hot breakfast!!

were able to check in 3 hours early without an early check in fee

breakfast was excellent the staff was very friendly and accommodating

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

pool still wasn’t fixed the gym steel locked up

breakfast is fabulous

great breakfast and location

the one laundry washer was not working