it had rained the night before so we couldn't go in the pool as it was being cleaned in the morning

i liked the rooms, pool, cleanliness and the service.

our rustic family cabin was plenty spacious with a kitchen, 2 bathrooms, a family room, and a large bedroom

the pool can be quite crowded

our hut was upon the hill overlooking the pool, the view took my breath away each time i stepped onto our private balcony, or laid in bed

our family of 4 (kids age 9 and 11) did the atm tour, caves branch tubing, tikal, xunantunich, and barton creek cave

our family of 4 (kids age 9 and 11) did the atm tour, caves branch tubing, tikal, xunantunich, and barton creek cave

there is so much to do and enjoy, or just chill out at the pool

loft was good - steep stairs, but these were fine for us and the kids

loft was good - steep stairs, but these were fine for us and the kids

better bar service at the pool, but even that wasnt a big issue.

the rooms are comfortable and the pool is a welcome refresher

nice pool to cool down in and good food in the restaurant… and the staff was always very helpful and

the food, the drinks, the pool, the staff. everything.

staff was very cordial and helpful. drinks from the bar during happy hour were good.

parking, location, confortable

service all around, did not have wifi in cabana, did not refill refrigerator for the entire stay, power to entire cabana turns off

loved the pool

us with so many things during our stay, including booking incredible activities and sorting out laundry

we walked up after spending some time in ben's bar at the bottom

views, cabanas were perfect for the setting, restaurant food and service was great, and the kids enjoyed the pool

service at the bar and restaurant were excellent and not pushy

bar was fun and good pricing

it was nice to have a restaurant and bar on site

the bar man oscar is a great guy and a wonderful source of local

the pool area was very nice too

to our hotel room while one of the attendants gave us a quick tour of the facility and provided pool and restaurant hours

the bar and restaurant were great serving quality drinks and food from friendly staff

i especially i'm sad because i didn't swim in the pool

we booked one room through the app and ended up getting a second room for our kids after arrival

parking accomodations

also benefitted from an outside patio area and an off road parking

the parking was a bit tight if you had a bigger vehicle, which we did.

parking was a bit tight, but we were able to find one fairly quickly

spacious. have parking. close to many restaurants, shops, street vendors at night. have parking.

they way mr john treaded us he was our front desk personnel, and the parking was good

hr) find the

the venus offered free secure parking next door

nice location, has also parking. very friendly staff

free parking at the lot right behind the hotel was convenient

coffee maker, fridge, a/c, laundry, everything you needed

had air con and laundry service

little houses were great, shower was hot, pool bar was awesome, pool was nice big and clean

was some party or something on the saturday night, so the music at the pool bar was very, very loud

great pool and bar that was open in the afternoon and still open after dinner

pool and bar were nice retreat to come back to after a long day out on a tour

second was when we went for breakfast at 7 in the morning we told them our bags were outside the room to be taken to the car

have liked a bit more transparency on the price of some things - for example we were informed breakfast was included but it wasn't necessarily made clear that we had to specifically order the

way how they organised financials: - they didn t tell us about the continental breakfast which was included

the tram is nice if you don t feel like making the climb down or up, and they provide full bar and food service there as well

perfect getaway! no phone signal no wifi in the cottages was just perfect for me

allen can whip up some pretty amazing cocktails that were enjoyed by the pool and he did everything in his power that we were safe and taken care of

we had breakfast and dinner at the hotel and both were very good

good restaurant serving breakfast and dinner, pool to cool off after the excursions

the rooms were clean and the pool was a plus too

the staff were excellent, great pool

we also did the night tour and hunt by the pool

pool and basketball court

no wifi, pool little dirty

i also feel the pool closing at 5pm didn't make a whole lot of sense to us

resort is nestled in the jungle, with beautiful amenities, such as a swimming, pool, and on-site restaurant