ice machine broken. pool not open

breakfast was not a big extravaganza

just one think, we missed scrambled eggs on breakfast.

breakfast i missed my hotel scramble eggs. lol.

i was a little upset but the girl in the morning made up for it, she was very nice & helpful at breakfast

nice staff and clean pool

breakfast is the only complaint

the pool was out of order

great staff. clean. good breakfast.

was clean, bed was comfortable, breakfast was nice, pool was great, and the staff were friendly

the pool was very run down.

great breakfast! clean, quiet room! pool was nice and clean, parking was easy.

rooms, warm pool and room

breakfast was great

the room was very clean and well-appointed. the breakfast was okay but the

they had a great free breakfast every morning

the lady that was serving breakfast use her bare hands to pick up something

breakfast was very nice. i felt very relaxed and comfortable.

not the hotel’s fault, but that there were kids running up and down the hallway when going back to their rooms the people above me the kids

very clean facility, indoor heated pool and friendly staff.

at check in wifi, breakfast, check out times, where room located and how to get there information could be very

was great, rooms were very clean, big perk that laundry was free given the fact that we were competing i needed to wash competition jerseys

the staff was extremely friendly! from the front desk people to the kitchen staff!

kitchenette is wonderful

was a very quick stop so we didn't get to check out the pool

the breakfast was great

we thought the pet fee was a little high compared to other locations where we've stayed

ability to do laundry when i needed

the breakfast was gone 30 minutes after it started and was not refreshed.

cove it for everything yet every thing across the parking lot is still open up and running the gym room is closed our toilet was

the staff was nice and engaging, everything was kept clean, pool access hours were great and the location was phenomenal relative to where we needed to go

great location, friendly staff, great pool.

room was very clean! breakfast was delicious with many options. pool was clean and quiet.

the breakfast was so delicious

location, cleanliness, comfortable beds, breakfast, coffee available 24/7

kids played in the pool and that was a plus

love the balcony. the kids loved the pool.

was across the hall from the indoor pool and we had to deal with screaming kids until we called the manager at 11 pm

loved the indoor pool since it was very cold the weekend we were there

was across the hall from the indoor pool and we had to deal with screaming kids until we called the manager at 11 pm

breakfast! the housekeeping is amazing!

breakfast does not have a hotbar so it's mostly basic stuff like cereal, fruit, and muffins

they serve a continental breakfast of bagels, yogurt and packaged sweets- so if this isn't your thing there is a mcdonald's

the staff was very pleasant, the room was large and clean, and the breakfast was satisfactory.

breakfast was grab and go which was great as we woke up a little late

wasn't a heated pool it's didn't have a tub for bath for kids an baby's i had to wash my grandson's up in the

was dirty and they were clearly short staffed; ran out of food and coffee during breakfast; pool was

we did not like non-service dogs in the kitchen area especially when there were a lot of people in there and i am allergic to them

close to home , close to home , accommodating and clean to our standard jackpot even the morning breakfast was pleasant and had friendly staff

big table in room. wonderful shower. awesome kitchen! quiet! great price!

no decaf brewed coffee don't advertise breakfast if there isn't any.

the convenience packages were out so i had to go get kitchen items for the room

breakfast was enough. and the location was exactly what i was looking for

although there were kitchen appliances in the room i asked for a pot and pan a couple of times but they were never

i usually stay 5-7 nights and the kitchen is great. full-size refrigerator with great freezer.

nicely stocked kitchenette

comfy, the gym is clean and nice, people used the barbacue grill outside and invited us to join, laundry is available but didnt use, the hotel is clean looks brand new, great location, culturally

pool was great for the kids.

we were so happy with the layout and the kitchen space

building, good indoor pool, extremely comfortable bedding and beds, decent breakfast included, laundry on-site, and clean area of town

you can bring your towels to the laundry room on campus and they’ll exchange the towels for you

rooms are very spacious! kitchen was amazing!

i travel for work so having access to a kitchen is a must

the kitchen is stocked with everything you could need

the full kitchen

like having a small kitchen and cleanliness of hotel

everything except the breakfast was only a few muffins and granola bars.

only one trash can found, unless there was one hidden in cabinet in the kitchen

breakfast and friendly front desk worker.

breakfast consisted of granola bars and instant oatmeal.

more gluten free breakfast options are needed

breakfast could be improved

the pool heater was down and the hot tub would not run.

the room was really nice and it was quiet. the indoor pool was warm.

clean, comfortable beds, heated pool was great, the breakfast was delicious, and the staff were very friendly

ev charging and a clean room

it has a great fitness center for a hotel

location was perfect and the property was new and it had a laundry room which was perfect since i stayed for 2

breakfast day was was ok

breakfast was nice, but a little on the cold side - eggs, sausage, etc

nice enough facilities and a decent breakfast

the proximity to food and bars. i loved the breakfast choices.

the breakfast had a nice variety and freshness

great room,workout & pool area & great, friendly staff

the breakfast bar is clean it prepared it is ample with choices

at the breakfast bar was very welcoming and helpful during breakfast

spacious rooms, inviting atmosphere, the breakfast options were different every day

comfortable beds, interesting room, design, excellent breakfast

not stay at this property with kids

activities for kids as it has no pool. a basketball net would have entertained the kids

breakfast didn’t have much of a selection

comfortable bed clean room breakfast was great nothing fancy just was i expected

the location was great. close to the zoo, mall, and restaurants. the breakfast was good.

cars in area parking lots broken into. lack of cameras in parking lot.

parking right outside the door. the rom was clean.

the parking is spread out

dark parking lot towards road

access to highway, convenient location, shopping close by, lots of parking, accommodating staff

very friendly; food services great; laundry services available were convenient and easy.

allowed late check out for those who were working on cars

there is an indoor pool and jacuzzi, gym and laundry services

the pool and hot tub were awesome and the fact that they were side by side made it easy to watch kids in one while they were in the other

the pool is great for the kids and it’s in such a decent area

great breakfast selection, room was very modern and spacious with a little living room and desk.

breakfast could have had better hours for guest.

breakfast included, even during covid

did not have breakfast at the hotel

breakfast could be more advanced

from check in to check out, and the super friendly breakfast attendant, the staff were welcoming and professional

breakfast bar only a sack breakfast because of covid , had to fix air myself , called 3 times to

pool was very clean

very clean. employees really friendly and helpful. .breakfast was excellent .

really enjoyed the exceptionally clean and comfortable accommodations, and the outdoor pool made for a wonderfully relaxing july day

i think the pool needs a good scrubbing but that did not stop me from staying in it for an hour.

breakfast options. wish there were more options than vegetarian sausage

pool wasn't very big, but my son and i got some alone swimming in before this group of 3 big boys

pool closed a little early.

breakfast wasn't the best in my opinion

a suite had a mini kitchen

they have full kitchen in the rooms with a full fridge as well as being pet friendly

breakfast had great choices

had plenty of room, plus the kitchenette was great with an apartment size fridge

the staff was very friendly and the breakfast was delicious and the hotel price match!!!

loved the hot breakfast!

pool was not in service- huge disappointment. was hoping to swim during my stay

breakfast was okay.

not many options for breakfast

wish pool had a hot tub

the girls loved the pool and there is a nice gym

nice clean hotel. pool relaxing. nice breakfast.

the breakfast was an actual breakfast and the hotel was super clean!

breakfast, staff, friendliness, great facilities (clean pool, everything is new), really nice.

super clean. beds were great. breakfast was the best hotel breakfast i’ve ever had

friendly staff efficient in check in and check out. breakfast was perfect.

only complaint i had was when i went back down to get my toddler some breakfast which was 2 minutes before 10

breakfast was good with lots of choices

very good breakfast.

the pool is small but wasn't busy so there was no problem for the kids to swim

the room i ended up in did not have the kitchen floor cleaned and something was obviously spilled on it and was sticky and streaked

my kids had a great time in the pool

the room was awesome and spacious, the pool was clean, the breakfast was great

the breakfast was terrible - the

hot tub was a bit on the warm side and indoor pool was super cold

gave us an early check in option and everything went

accommodated our early check in

the laundry machines were out of order.

1/2 of guest laundry out of order

also laundry facilities are garbage

large rooms. on site laundry room

i was asking abiut laundry facilities and i was told yes but when asked again he looked at me than said are you even

the pool was very much out of the way and was covered with a film. needs maintenance.

a bunch of kids (13) to be exact were running and jumping in the pool and throwing objects in the pool area

plenty of parking space for my 40 ft trailer

pool and gym closed.

friendly staff clean room. early check in was no problem at all

i also enjoyed that there was a pool, gym, and bar that were apart of the hotel

great breakfast, perfectly comfortable room, convenient location

staff is great. were very nice. breakfast was good and room very nice.

friendly and helpful staff - great breakfast - large, comfortable room.

am a fan of the hyatt chain, i like the way they do things also pleased to find a ev charging

the breakfast buffet

the hot breakfast is pretty good and i will be back

no meat for breakfast but ok

the breakfast was a plus and good

breakfast is good

is that they had a pool and hot tub

didn't like that the pool closes early at 9p and that you had to ask the front desk to receive a hair

i was there a week and ordered food from the bar and 3 times i did not get all it contained such as missing garlic toast with pasta

the pool and gym

pool jacuzzi gym the area

what caught my attention when i pulled up someone was outside picking up trash in the parking lot with a nice clean suit on

free parking, nice pool area

plenty of parking available and near a lot of restaurants

free parking in a safe area was a positive too

very spacious room, modern interior, good looking bathroom, free parking.

they have laundry service but not any coin machine or change at desk

it was an extended-stay hotel, there was absolutely not a single item in the kitchen, not even ice trays

apparently people stay here long term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the building

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the building

in house laundry was a plus

nice breakfast! rooms were nice

not worth money. website states gym which was one reason i chose this hotel. gym was a joke.

they had a good breakfast

the breakfast was fine. not exceptional but more than adequate.

breakfast food was cold

i liked the staff and the gym. there was hot water good water pressure in the shower.

size of room, comfy bed, friendly staff, and kitchen.

location and having a full kitchen

the iron leaked when filled with water and there were some real soft spots in the floor in the kitchen area that made me a bit

breakfast could have had more selections. but with a full kitchen, we were not disappointed.

little dated, parking was tight and in hotel breakfast wasn t available, just coffee

not notified before booking that parking area was partially closed

car was stolen from the parking lot

the parking

parking lot was a little over crowded, but the place was booked

the pool wasn't open but i can understand because of the pandemic

had to wait on breakfast only one person working during breakfast time.

i would have preferred that the bedroom had a door on it, so that when the kids went to sleep we didn't have to jury-rig a light barrier so we too didn't have to go to bed a

makes a big difference when traveling with kids

i left my kids winter coats in the room

staff friendly, price reasonable location near restaurants and shopping. casino close by.

is good, usually not bad place to stay but the staff aren't great,maids let their kids run wild while cleaning rooms, the desk clerks are slow and somewhat rude

i couldn't even let my kids play on the floor because it was so nasty

kids can fall from 2nd

over toothbrush in room power went out twice laundry in office had trash every where and desk clerk was using profanity while yelling at a

pool to small!

the pool was always cold.

don't eat breakfast.

the pool was amazing , the room was spacious, lots of lighting . very clean !

breakfast was good. staff very pleasant. good location for galaxycon

kitchenette was well stocked with any cookware you might need to cook and serve a nice meal

can't believe it had an indoor heated pool, free laundry service, and a full size refrigerator

laundry facility was great!

pool and spa area were really nice. rooms are great and staff was very accommodating.

paul helped me over the phone and the day of my arrival, the desk attendant allowed me an early check in, which was greatly appreciated

not have access to pool , gym or ice machine

the pool was really nice and had bathrooms and towels provided

the gym equipment wasn't working

hotel was located next to a mini golf course with blaring music, tho' it wasn't open

view wasn't anything special just the mini golf place next door which got very loud during the day from the music playing

pool could be open longer, but that is a personal preference!

very clean and friendly breakfast staff

the pool chlorine made our eyes burn within 5 minutes.

the pool wasn't heated/working

friendly staff, clean, breakfast was good, pool was warm and rooms were spacious.

nice breakfast and loved the pool and hottub

free breakfast and dinner snacks

heated pool was literally heated and felt amazing to get in

as far as the value, the price paid also included a hot breakfast, and what could be considered dinner which included alcoholic beverages if you want

for the 10pm “quiet time” in the lobby area- it is a hotel- so the common areas that keep kids and adults having too much fun from others resting seems like the best

great breakfast

great amenities, hot breakfast

the breakfast was delicious

pool had way to much chemicals in it

check out at noon is so nice! no rushing! pool was warm and staff was friendly!

the $10 pet fee was decent. it should have been free after the experience we had.

free parking no additional hotel fees

the parking lot is monitored by security to protect cars

the lobby, ice and vending machine room, free breakfast, parking were all above average

the breakfast wasn't that good but they are in the middle of a remodel

area for eating and the bar were under construction

the fitness center was weak.

the pool, hot tub and fitness center was closed

everything. breakfast was awesome

loved the price and the pool was really great

pool and spa were very clean and warm even with outside temps in single digits

very nice location and good parking

car window was smashed in the parking lot

there is piles of trash in the back parking lot

leather chair completely worn, bad smell in room and no black out curtains against outside parking lot lights

not enough parking. blood on the dust ruffle one the bed. maid left dirty towels in the bed.

staff, clean hotel, great pool and hot tub, us and our family loved the breakfast and overall loved our stay there from having to change to here from a crappy hotel on our

it was close to restaurants and close to the casino

wonderful . the room had so much space the pool was nice

breakfast had a nice variety including

newly remodeled, very clean and comfortable. close to the casino we were visiting.

was perfect in every way for what we wanted cleanliness the staff, the pool, the breakfast, the

especially the pool and hot tub

gym was good.

although due to covid we had to preorder our breakfast, the pool was open so my boys could swim

was perfect in every way for what we wanted cleanliness the staff, the pool, the breakfast, the

breakfast was good

hotel was clean; lobby, gym, pool and our room

bar open til 2:00am

everything, there was a variety for breakfast and it was really quiet and clean really felt at home, also in polaris so there are many

the bar was great. the room was clean, quiet and comfortable.

free breakfast, location and reservation sheets for pool/gym times.

due to covid only 6 people permitted in pool area so we were unable to swim.

pool was awesome kids loved it

the pool and the gym is small but was great for entertaining our boys after the games they had

i even got the room they told me all that's fine this is your little getaway and we understand kids get excited in a pool

staff was friendly and breakfast was great

that the pool heater was broken and we didn't get to swim-even though inside pool water was still too cold

the full size kitchen and living room was such an added bonus and plenty of room for our family to lounge around

the gym did smell really bad, but we did not use it, just checked it out

the only dislike was the indoor pool being really cold.

the breakfast time is short. it’s over by 9:30.

not much gluten free on breakfast.

pool reservations

breakfast was great. fully ada accessible rooms. large clean rooms, that are nicely outfitted

accessible from the casino

need more breakfast varieties. seems to be same items each week

bed was comfy pillow was just right staff was friendly breakfast was lovely.

breakfast choices could be more variety

have been better(breakfast)

breakfast could have been better.

great parking, convenient location, very good service, very clean

and friendly check-in, comfy room, nice walking path outside, easy access to my vehicle from the parking lot

parking

the space was big and very nice looking! parking was nice as well

the parking lot needs work

didn’t like i had to buy dishes and rags and dish dishes to a kitchenette that suppose to be provided i didn’t like how they don’t come check to see if your

mini kitchen and first floor.

full kitchen. no carpet.

big rooms nice with kitchen or in full-size refrigerator quiet

rooms were very clean & all the kitchen amenities were working

the room was so pretty, it even has a kitchen including a microwave

facilities on kitchen was not available

laundry room was dirty and so were the hallways

kitchen bed lighting

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

nice having full kitchen available, comfortable matress, and reasonable pricing.

we slept great, ate a delicious hot breakfast, and were out the door by 7am

the room needs two more chairs for the kitchen island so we could all eat dinner

they need to change up the breakfast menu daily

deluxe, the beds were so comfortable & soft and the pillows are amazing, bathrooms are nice & the kitchen is clean

location, parking, lobby, hallway, room.

very dirty in lobby, parking lot dirty, people loud and only 1 attendant on duty

and wrappers in the parking lot, bathroom had railing missing or shelf missing, there were screw holes where either a

homeless camp next to parking area. also the mini fridge didn't keep things very cold.

it had plenty parking for my truck

microwave available anytime along with the ice machine and laundry

didn't charge a pet fee

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid for breakfast, but they don t serve

there wasn’t even the decency or respect to talk in the laundry room

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service that was

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

kitchen, living room and the beds were extremely comfortable

the kids just overrun the pool

room was great.... comfortable and great breakfast!

kids running in the halls really not bad i have grandkids

wall water filter next to the gym wasn’t working

and pillows were a little too soft but that's just my preference amd the pool could have been

would have liked vending machines on floors. swimming pool was small.

nice pool and breakfast

gym was open location was perfect for us, close to ohio univ, shopping area, to parkway road

everything was spot on! including the breakfast, gym, pool, parking and accommodations.

website never stated the pool was closed

pool was nice even though restrictions due to covid-19

the beds were comfortable and staff in bar and lobby were nice

pool was freezing and it was hard to find info online regarding the pool in advance

also, the pool room was plenty warm but the water itself was a bit colder that i would like

parking was limited. i had to park way out back.

difficult to find parking space.

fast check in process and i love that there were plenty of parking spaces and the hotel itself was in the osu campus area

excellent front desk staff and easy parking

friendly staff free parking comfy bed clean room ideal location for ohio stadium

kitchen is great … breakfast is super … team working there are happy, efficient and smart.

thought that the pool was very small for the number of guests that were at the hotel at the time my son wasn't able

there were only three chairs in the kitchen not four, but we were a party of three so it was ok

in very late overnight and the front desk agent was very helpful and gave us very late check out

a fan in the bathroom cleaner pool - a little murky in the water