i loved the pool and the fitness center.

breakfast selection

no free breakfast because of the pandemic

i arrived to breakfast late just before it ended. what was available was good!

very clean and comfortable room,,we even got some ecxersize in ,,very good breakfast ,,,all in all was a great stay

very clean very polite service was excellent breakfast was great pool was clean rooms was clean

to the airport; complimentary breakfast; clean comfortable beds; the shower gel was also a very nice touch, different from the

breakfast was great and the kids enjoyed the pool.

breakfast was awesome

hotel is very clean, staff is friendly and helpful, great breakfast and shuttle is ready within minutes to get you to the airport

all staff where very friendly and the free breakfast had a great selection.

excellent breakfast, staff were very courteous.

breakfast ended at 930. i think it would be great if it was available to at least 1000.

gym didn't have any water or towels, the ac was set way too high so i was melting while i was

swimming pool was filled with insects

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in the laundry room and

the furniture in the bathroom and kitchen area needs to be updated. had lots of scratches.

it is not a fancy hotel, but it does have a kitchenette that is very convenient

big room, full kitchen. perfect beds. friendly staff

the gym/ laundry rm area was needed to be vacuumed and swept

value for money -- kitchen with microwave, stove top and fridge, tv with good reception and a lot of channels, good

kitchenette

my son wanted to swim but there was algae in the pool

the kitchen and everything that a fully functional kitchen has amazed me

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in the machines… this place is wild

manager about the group that came in to the pool that was blaring loud cussing music (i had small kids with me) all were also drinking, and dancing very nasty on each

they had screaming kids with a birthday party in the pool, but instead of being over with at 8 pm they were in the

allowed early check in

the pool was loaded with kids so we went out to dinner

kids in the hot tub

3- no breakfast, despite being advertised 4- poor hotel management 5- no lotions provided 6- no dishes

room was awful as trim in bathroom, kitchenette and floor baseboards were delaminating

having a kitchen to full fridge, stove top.

was neat clean the breakfast was good

staff, breakfast, clean carpets

it was a small intimate property no paid parking

bright parking lot security lights shining in window all night

parking is a little tight but not to the point of inconvenience

room was in a convenient location on the ground floor and parking was nice and close to the hotel front door

plenty of parking spaces

great breakfast!

the tv has several streaming services to choose from, the kitchen is small but fully stocked

the pool was dirty so we couldn t enjoy that amenity

spacious room with kitchen. super clean. it was great!

room size, value, and breakfast

breakfast was very minimal and just ok

the breakfast needed eggs and sausage!! and fruit...but it was better than nothing

no breakfast. location. very good location.

bathroom needs cabinet. no breakfast

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room with washer and dryer and detergent luggage cart available front desk agents are

service and breakfast was wonderful

we swam in the pool as well and the kids loved it

there were a lot of kids running around making noise late into the evening.

the parking was great the room service was great also swimming at the pool was very comfortable

our room was near the pool; as we requested, and the pool was clean and offered bbq pits, comfy chairs, and area for

would have liked a better view than a giant parking lot.

convient location. parking was free & there were plenty of spaces available.

location and free parking

lots of parking

parking for airport

improve the laundry sheets did not smell fresh!!!

ice maker broke down and guest laundry present but out of order

nice people, clean, nice breakfast, comfortable, debra got us a handicap room on the first

i also liked having a pool on the property

the free breakfast was exactly what we ordered, hot and delicious

hotel has no extras like a gym or pool and parking lot is very small

breakfast ended to early

great breakfast and location

pool; we had our kids and they were disappointed there was no pool

curtious staff, free breakfast, room was nice, coffee in room

front was awesome she really made check in a breeeze and she stayed on top of everything for our early check in

cleanliness of the room. located near restaurant's, and early check in time

laundry on site

good ambiance and with a laundry facility . excellent

clean room, big bed lots of pillows. kitchenette was very nice.

there was no free breakfast, and yo had to pay weekly to use the gym.... must drive to actual

it also has an exercising room and a laundry mat in the hotel

kids running in the hall late at night.

pool/ hot tub are great

even having two little kids us, some of the people are real a-holes

breakfast. more options of items and or variety. laundry unit is extremely expensive.

the kitchen made it so that we didn't have to go out to eat every night and save some

we liked the location, the kitchen and the room size

we didn't eat breakfast

except i couldn't tell you about the breakfast cause i sodnt eat breakfast their but everything else was

ihop is connected with great food. my kids have fun in the pool and the beds are comfortable.

in the king room the bed mattress was hard. the pool water was green so my kids didn’t swim.

so my kids, all 5 and under, after midnight, all had to wait in the hallway with my husband for over 30

the gym , pool , food in the mornings & good services

pool closed

breakfast was great! loved the outdoor patio!! private parking garage.

the fitness center was clean and nice

on the breakfast bar the apples didn't look good and i didn't like the powder eggs

it was a shame that the breakfast bar was not out however considering the circumstances, the breakfast that were served to go were

lied about the pool being opened and having a bar which they didn't

they listed the pool as open year round, it was closed

there were no pool towels provided so we had to dry off after showers with wascloths

didn’t like that the bar closed at 10 and there was a 12

cleanliness, fitness facility was not cleaned on a regular bases, bugs and dirty towels.

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

loved the kitchen in our room

was nice to have a full kitchen to use

our hotel offered a hot breakfast until 10 am which was convenient for us with our two small children

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

the pool needed more regular cleaning.

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

gym was clean and easy to use

the hot ub needed to run for at least 30moins for the water to be a higher temp than the pool

i requested a handicap room it had one grab bar poorly placed on 5th floor of 6 and a high

coffee bar breakfast was excellent

location and the pool

room stunk. carpet filthy. pool not available for use.

they have a fitness center available on the 5th floor with all working equipment

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but the issues were addressed quickly

also, did not like that the bar or restaurant were not opened at all

only thing i’d have to say was when i went down for breakfast, i saw a waffle maker out but no mix

be made aware of large groups booked at same time, pool closing

no shuttle from airport and not close to any hotel that is open at night.

liked the breakfast and location was right at the mall.

the breakfast was hot and fresh. there were a variety of items.

breakfast

staff, pool, breakfast

the front desk staff was so friendly i needed a early check in and she made it happen

staff, pool, breakfast

love the breakfast, the location was a little tricky.

the breakfast area was clean and the food was good

the breakfast was really good, and the accessible room was set up really well for a wheelchair.

good breakfast. nice staff. great location near new orleans.

customer service was the best, cleaning lady, breakfast lady’s are alson’n i’m sooo happy!

breakfast was super! the grits, sausages, eggs etc. also good coffee.

great fitness center, free parking, good breakfast and tv selection as well

breakfast included, high quality furniture, high quality but modest size fitness room, friendly staff

great fitness center, free parking, good breakfast and tv selection as well

service was pleasant and my request for early check in was accommodated

the breakfast was great. lots of options. the location was great; right off the interstate.

the breakfast was much better than i expected. the room was also very, very nice.

soap in the room ,towels wasn’t clean enough,breakfast wasn’t a breakfast,coffee pot wasn’t clean on the outside,coffee was cold ,pack of

the breakfast was nothing to write home to

there was no breakfast. all i seen that there was, was coffee. nice staff, though.

we arrived early, and asked if we could get the room before check in time

free parking, free breakfast, easy drive to downtown new orleans, friendly staff

only thing that we didn’t like was the pool wasn’t open for the kids to swim they thought this was the worst trip

everything was great but pool was still out of commission

the pool is not working

the breakfast was a real breakfast with eggs and sausage and gravy, boiled eggs real coffee waffles

was nice, easily accessible and parking was somewhat spacious although if you have a trailer it could be challenging

the parking lot was well

parking was excellent

ants in parking lot

pillows parking lot bright. felt my stuff was safe in car

pool was very nice

the pool is kind of small, but we were the only people in it, so it was nice

hotel is decorated very nicely and the room had great facilities including a kitchen area with microwave and fridge

i always look for a place that claims to have kitchen facilities because that usually means they have a good-sized refrigerator and freezer

the room was perfect, spacious and including basically a kitchen, as well as the great private balcony

new with excellent facilities, especially the swimming pool area and the memory foam

winter couldn't swim in pretty pool.

the pool was nice and lit up

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant,or laundry,so poor value for

i also like the swimming pool which was decent heights to go swimming in

breakfast only lasted till 9:00am

handled all of my questions about getting to airport, late check out, pet friendly, greeted every time i walked in the door

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

room great location great breakfast in lobby, great bar and two restaurants in the same

i wish we had stayed here the whole duration of our trip because we had kids with us

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

i loved the bar and the outdoor seating area

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

great smart tv and comfortable beds with a hot shower and you can’t beat having a bar and coffee in the morning in the lobby

the coffee at the coffee bar was pretty bad.

kitchen was huge and well stocked

excellent breakfast enjoyed stay and location

no but could have some grits for breakfast

because of covid-19 only bagged breakfast was provided.

the rooms and breakfasts

breakfast

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

the room was clean and comfortable and the pool area is a lovely oasis

nice pool and friendly staff. comfortable bed.

beautiful boutique hotel, good location, awesome heated pool for winter, nice bar!

it was beautiful, and the pool was very nice

like to have wait service at pool instead of standing in line to get food

the bar line takes forever

loved the warm pool which we used x2 per day the staff where all very pleasant and helpful

the evening bar staff was amazing

the room we stayed in was above the bar which can get noisy for a light sleeper like me.

location, great breakfast, very friendly staff

chef/staff for breakfast was exceptional

the breakfast

breakfast was an adventure every day

location ..ambience breakfast all fab