parking garage was dark

car parking is not available with lights.

loved that it has free parking, free breakfast and it is so close to so many places, they also have a shuttle service to

internet, parking

in staff at reception were nice, but not the security and or parking attendants we then had to wait over 5 mins till someone turned up to open car park barrier

pool, gym, parking lot

free parking under the hotel

the breakfast was excellent. the quality of the products was great.

nice room. breakfast was fine. amazing view from the room!

was a heated pool and decent gym

the breakfast was delicious excellent very good the location is perfect

breakfast should be better

toilets with water logging, lockers were not working, most negetive answer from receptions, breakfast was very basic one bread per person, disappointed with overall

extremely warm rooms, very limited breakfast options. an ok option

staff was always happy to help us and the inclused breakfast was delicious

the games at the lobby and the breakfast was a nice

the ballet parking don t want to park your car, and then ask you for

staff was torpid and sad, short answers for everything, except for valet parking and cleaners who were cordial and bubbly

valet parking, my daughter left a necklace on the bathroom sink and went out

late, room service until 1am, and easy free parking below

only entrance to the hotel is up an elevator through the parking lot

filling) breakfast included - the location: very close to the historical center and with a free parking close to the hotel

parking is a bit offsite, though it is secure

staff parked our car for us in nearby parking lot overnight

ank you

we needed moto parking and they fit in the entranceway where they were very safe

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

very nice indoor pool and jacuzzi

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, price, very warm pool with small pool for children

the staff was helpful and allowed us both early check in and late check out

there’s a beautiful view at night from the patio bar (shout out to oswaldo who is the bartender

i do recommend booking without breakfast and ordering in the restaurant

the linens were not up to the level of the hotel. bar closed on a sunday night

the dinning was tasty with plenty of options for us adults and our two year old

parking system for in/out was really convenient french / italian restaurant were excellent the room

nothing. even the parking was free and easy and safe.

hotel, historic building in great location with attached garage for parking

great location! the staff is always happy to help. there is a parking lot

well decorated with parking garage

breakfast could be better

the breakfast food was not so good

breakfast was not good

breakfast buffet style was great. always warm

only thing that wasn't as i expected is there is no clear vegetarian menu during breakfast

valet parking works super well

location, breakfast, parking

also has secure free parking opposite the hotel

valet parking - nice on busy street

parking was opposite and free

breakfast

very good continental breakfast, within close walking distance of several restaurants and a grocery store

mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-

was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they even have a toaster and

good breakfast for the price...

location, staff, beautiful building, parking.

parking was secure, free and convenient

should have a different breakfast day it was all the same every day

it ´s nice and clean place. breakfast is very tasty.

was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the

tha accessibility, location, may need to extend the breakfast time though

breakfast was included and very delicious, we had chilaquiles and beans, fruit

plus we weren't asked to pay for parking when we checkout out-- though that wasn't expained when we checked in, they should

great hotel - nice room / good breakfast / secure underground parking.

the parking guy went out of his way to find us a parking

bathroom was old, in need of renovation!!! parking restrictive.

ckup truck and trailer)

happy they have parking and the attendant is the best

space in bedroom, bathroom, and living room, high ceilings, excellent service, smart tvs, free parking, coffee shop at entrance, quiet and comfortable

is not a hotel, it is an airbnb: no reception, wifi is not working well, the space looks like as if they hadn't changed the linens and the

good wifi

great location - great restaurant and bar upstairs.

clean room location attico restaurant bar no bugs

no fridge/ mini bar in room

i love the staff, the bar in the rooftop, everything was amazing ud83dudc4f

about beforehand (also reflected in the price) so the usual facilities weren't available (gym, pool), so i can't comment on those facilities

the pool was great

the kids loved the pool and the overall feel of the hotel.

location is an unbeatable nice feel in the pool and lobby area . staff are friendly

the kids loved the pool and the overall feel of the hotel.

to the hotel door by car since this is touristic zone and it s closed for transport > valet parking, please pay mister

they could be better in communicating some extra charges like the parking cost after the first

valet parking fabulous breakfasts incredible staff

large room free breakfast in the morning

the first morning the included breakfast was ordered from a menu and very good , the second day was a buffet and not good

they also provide a laundry service for a small fee

wifi was terrible, bed was not suited for two adults

wifi was ok, but not great

wifi was way too slow

wifi was bad

staff helped me get express laundry service

breakfast was great, good variety of food, restaurant staff was super friendly and attentive

the breakfast was very average to be in mexico.

very friendly staff. a great breakfast selection

the breakfast

the breakfast and the location were really good. just few steps from down town

gym and spa were under renovation, so i couldn't use them

bathroom very slippery. no safety bar to grab and prevent a fall.

good dining, no bar or comfy area for a pre-dinner drink

affiliated restaurant and spa are very convenient

gym and spa were under renovation, so i couldn't use them

free parking for us, but in a different location

and great prices in food and drinks, super nice view of the cathedral up in the terrace and nice bar

rooftop terrace and bar overlooking the cathedral

too much noise from the bar upstairs. it needs more electricity outlets

the rooftop bar and

free valet parking

doesn't have its own parking lot, although there is a pay parking lot next to the hotel, wich kind of solves that

the only thing that needs to be worked on is the parking.

there is parking close by, round the corner

beautiful terrace and lovely place. costumer service was also great. specially parking services.

free parking, but they ask you to leave keys

free parking and location

friendly staff, parking facility, close to town centre.

great location and secure parking. one block from plaza zonalo. reasonably priced.

good location free parking available

the parking service was terrible!

parking is valet a five minute walk away

there is no parking on spot but they have an agreement with a parking nearby and you can park there for free if

very clean hotel and room in a super location right in the city center. parking was available.

they have also an agreement with a parking place on the parallel street and you can park there for free

room and beds were comfortable, parking was easy and with direct access to the hotel

is a bit complicated to get the parking because the hotel is located at the corner, just be careful when you re driving by

parking lot is very small and floods

comfortable beds, nice bathroom, elevator, silent a/c, nice and helpful staff, good wifi signal in the room

fi, shampoo, soap, clean towels, ac, optional breakfast)

perfect location, 5 min walk from the zocalo - great restaurants/bar within 2-3 min from hotel - parking is

affordable, good free parking and good location

parking garage) - good shower - double glazed windows, so even though

was told parking on property and not so, it half a block from hotel and at a valet parking place

only parking andbright street lights

breakfast was pretty meagre

part you can hang out on he roof garden that has a bar and restaurant

the staff were friendly and helpful and the included breakfast was enough to get your day started

laundry service

breakfast is light… fruit, tea and pastry

and no parking available

the free parking was excellent it's off site but you just call 30 minutes before and it's brought to the

it was close to everything, great staff and a bonus to have breakfast and free parking.

the parking and the romm is small

the free parking was not on-site, but worked well for us

use we found left overs of meat on the floor when checking in), wifi didnt work at all,

fast wifi

good wifi in the rooms for us and nice tv

old, insects in our room

the breakfast, spacious room with two queen-sized beds, no smoking in the entire hotel, and free parking

valet parking in private parking space. safe area. spacious room. comfortable bed.

parking is to far from hotel.

just two blocks off downtown, enough not to have the problems of parking there but close enough you can walk comfortably, the restaurant is delicious, everything is

the room was clean and spacious and the parking space is at the place. good location.