better and larger breakfast

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had a pool because nothing was open

poor laundry

i really enjoyed the fitness center; the room was cozy and the microwave/refrigerator quite convenient

breakfast could be better

nice pool, hot tub and fitness room

great view from breakfast area

late check out

in addition, the kitchen was very useful

good service good & explained things adequately gym was a plus comfortable bed & pillows breakfast

breakfast was so-so (powdered eggs, stale bread goods, over-ripe bananas) but the all-day coffee

breakfast was great, room was nice and the staff was pleasant.

clean rooms, excellent free breakfast, very accommodating staff, close location to atomic transit bus stop which takes you to

location/ clean/ breakfast

clean room, gym

breakfast was perfect

breakfast was extremely limited due to their covid-19 constraints there was no kleenex in the room

continental breakfast could of had more choices

breakfast selection was very minimal and i believe that they took oatmeal off

rooms clean, staff very friendly, breakfast was good but not great

there was not adequate parking

parking

the hotel is in close proximity to entertainment and offers free parking and internet.

furniture and bedding and on our last night we had the pleasure of someone blasting music in the parking lot at about 1am and talking loudly

the parking lot felt claustrophobic

no pet fee

family and i liked that the location made laundry and food services accessible

couldn't sleep due to room right next to laundry room and front desk

laundry on premises

door was blocked on one end closest to parking

well lit soecial parking for hotel guests

parking in the back

stay nice rooms found parking and hotel entrance distance to walk to room a bit far as only one entrance

we like it. the parking by the hotel itself was a bit crowded. but overall it s was ok

distances between parking and room.

the location i was at, spa wing is a long long distance from parking so keep this in mind

no valet parking and no bell men

parking was completely full after sun down.

ample parking & fast customer service.

what is most enjoyable is the space, pool area, pet friendly and the staff.

free breakfast, free parking, free internet, in room refrigerator, microwave and stove

close to casino

complimentary breakfast was great

awesome breakfast!

had talked with staff long before booking asking for spa pamphlets

great get-away!! spa amazing !!

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

the spa service was good

they also have a five star spa on location

breakfast area was being remodeled

at the front desk was sooooooo sweet and helped to accommodate us with early check in on a busy weekend

cleanliness friendliness and convenience. great breakfast too

breakfast provided was good and easy to take with us

they offered laundry and had an ice machine towards the lobby

there was a full bar and restaurant upstairs drinks and food were awesome

pool was colder than expected the hotel definitely needs an update

easy check in staff accommodated me for an early check in

very quiet place to stay. close to shopping and entertainment. very nice and clean pool

also, the bar and restaurant were excellent

parking spaces were way too small. never seen any this small. hard to even open doors.

the parking lot was confusing and the main lobby entrance was not marked at all.

parking lot is a bit narrow for bigahole trucks but overall good parking.

parking was free, but lot was slightly crowded with narrow rows.

parking was crowded

parking lot is a bit small as well as the parking spaces with one way in and one way out

it was impossible to make a left turn out of the hotel parking lot

only one way in and out of the parking lot was difficult getting to and from places.

the bathroom area was small. the on site parking was not convenient to the doors .

parking spaces were a bit tight and only one entrance off of the highway and only accessible from

laundry on the premises was nice

breakfast was delicious they made us fresh scrambled eggs and fresh coffee and oj it was nice

i even got a load of laundry done

swimming pool and hot tub.

man from the check-in was so nice and the lady who was helping during breakfast was so sweet, caring and kind

had a restaurant next door and laundry facilities.

we also enjoyed the coffee bar and the heated pool and jacuzzi

laundry bags

pool nice, kids enjoyed it. breakfast was good, coffee bar was good too.rr

the rooms were clean and comfortable, the staff was welcoming, the pool and hot tub were perfect, and the breakfast buffet was a great touch

parking light in room, all night

easy to get in and out of and parking was good

parking lot could be a little safer

parking was very shady scared to leave my vehicle there signs everywhere saying they are not

no way to turn left out of the parking lots

complaints other than the parking lot was like so many in new mexico it was somewhat displaced from the structure where you

parking situation was pretty tight

too fond about the parking lot because the only doors open was the main entrance

i didn t like the back parking lot or the empty building next door.

explained parking

the breakfast was good with many options including eggs, bacon, and sausage

kids loved the pool and it seemed clean and well kept

breakfast was cold. tv didnt work

kids next door we're loud.

pool and gym amenities not available for use

pool was a little cloudy but overall the kids had a blast

pool and the area around it could have been cleaner

property was clean with a pool and fitness center

kids left in room beside us playing games until after 11pm

kids running in the hallways and in the (weirdly greenish) pool

was very professional and worked with me on a place to park, i had a little

had me park where they could keep an eye on it for me

courteous early check in was a big plus

only one washing machine, in use, we went to laundrymat

did not indulge in the breakfast, only because i enjoy eating and drinking at the plaza

i love the location and the size of the room the pool was awesome

the breakfast choices were very poor.

did not have a working laundry facility yet they stated they had one when i booked the hotel

the pool was closed for maintenance.

the accommodations were just what we needed; king bedroom, living room with sofa bed and kitchenette with fullsize refrigerator, microwave and stove

large room with small kitchen. within walking distance of downtown.

we didn't use the outdoor pool/hot tub but they looked very appealing

didn't like how far the pool was from our room

lovely room which even had a kitchen and private patio which we did not expect.

very comfortable room with a kitchenette.

great breakfast too

cozy and comfortable with a wonderful breakfast area

charming room with kitchen & private patio. close to excellent restaurants

the rooms are very spacious with separate seating, small kitchen, bathroom and bedroom

the sofa bed for our kids was ok

we had 4 rooms and my sister’s kids had a dog

gorgeous decorated room and late check out time at 12pm

also, manager was very accommodating and showed us where we would safely park our vehicle with a 17’ trailer

cosy yet surprisingly spacious, comfy and elegant vintage cottage with a gorgeous and functional kitchen including all the implements you could desire

it was great to have a full kitchen so we didn't have to eat out every meal

the casita was quiet, charming, comfortable, and well-equipped with lots of dishes and kitchen items

the villa kitchen was well stocked with coffee, sugar and other incidentals and there is laundry equipment

loved having our own porch, our own laundry, kitchen, and two bathrooms!

breakfast should start by 6, or at least have a coffee bar available

fresh water dispenser in the lobby instead of gym.

and coffee being made in laundry room,

breakfast buffet style very nice selection

smell of the room, the room window leaked light from outside which made it hard to sleep and the gym didn't have cleaning supplies or towels

fireplace in room, spacious bathroom, excellent spa facility, wonderful butler service in the hacienda

older gentleman who hosted us for breakfast and happy hour, to your wonderful and accommodating shuttle drivers

the walk to downtown was very short and we love that we were able to call the shuttle to come and get us whenever we needed it

the butler service, the breakfast & the happy hour everyday was outstanding

we enjoyed breakfast at the restaurant and a spa service

all parking spaces were the same width

great location, easy parking, nice lobby, easy check-in, clean and comfortable room.

decor, the atmosphere, the art, the design, the bar, the location, and the free and convenient parking

parking was a bit crowded

the shuttle service is especially helpful, considering confusing streets and parking

breakfast rocked

each morning was a unique breakfast. it was well made, and reflected the new mexico culture.

the breakfast was great

breakfast was a bonus but it reflected the attention and the generosity of the staff

also the breakfast was amazing

i especially loved the room, free parking and free breakfast

breakfast is excellent. location great for walking in the plaza area and free parking too.

we had rm 110 which was corner first floor adjacent to parking lot

parking

downtown property with free parking to customers.

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

the kitchen had plenty of dishes and utensils

- excellent intro to the area with map; full kitchen with everything we needed to cook for dinner and breakfast

room was huge cause it was a suite which included a living room and a kitchen which was nice to have to make a few meals during my stay

and info pamphlet was useful - fridge, stove, oven, microwave, kettle, coffee maker, and sink in kitchen - adequate bathroom - delicious breakfast with good variety to choose from

friendly staff, early check in and extended check out

00 a day for parking after paying so much for our stay

the $25/night car parking fee is

was not informed about the charge for parking until i saw it upon check out

valet service for our car made it nice as parking is limited and can be hard to find

valet parking was the only option. $25.00 per day

parking area is too small

convenient valet parking

valet parking is the only option other than limited metered street parking

we had car but to go for dinner and plazza where there is no parking this was so much more better

the parking situation. the garage was confusing without a staircase

parking

good location. easy parking

wonderful location, nice balcony and parking, quiet room with kitchenette.

give me a large comfortable room with free parking any day

the location was easy to find, parking was a snap, staff was super friendly, room was immaculate