many chain restaurants nearby with a tim hortons in parking lot

the parking lot was not plowed and we had to climb over snow covered parking blocks to get to our walk

stuff is super friendly, free parking on the tv

large parking area, next to tom hortons, other

parking was adequate & i was able to park right in front of my room every time i returned

onsite spa was amazing!

staff was very friendly and helpful. exceptionally clean rooms. great breakfast.

a very beautiful renovated mansion that is now a very lovely inn and spa in the heart of london.

definitely will be back to enjoy the spa

eating breakfast outside on the veranda on a lovely warm sunny morning was just perfect

breakfast was great we we expecting a self serve bar and received table service

the gym is not a gym

there is no gym and the pool could be warmer and the water was a bit murky; felt more like a lake

the swimming pool was actually warm at times

temperature of the pool area was a bit chilly and it was slippery when wet on the floor around the

breakfast was great with lots of options and good quality

small cozy clean wonderful breakfast

nice breakfast with lots of options and plenty of food

breakfast is great and included, hot and cold

nice breakfast choices

room size, clean,parking lot, breakfast,

parking was included

friendly staff, quietly rooms big parking area, good experience

snow in the parking lot , but in fairness they just had a big storm .

this spot close to restaurants, shopping malls, easy to get to, lots of parking

everything was perfect! friendly staff, comfortable rooms, very clean, and good breakfast.

laundry machines in good condition

large room, very nice layout with a separate bedroom and kitchen area.

it had a complimentary full breakfast

mini kitchen, large livingroom with tv , table, bedroom, make up area with great lighting and a bathroom

lots of parking, and a convenient location, handy to the highway

lots of parking when i was there

parking was great as the hotel is spread out and technically if parked in the right spot - you can

parking was not an issue, and i felt safe leaving my car parked outside

see the parking lot and keep an eye on the car which was close by

i saw a sign at checkout that stated there is an early check in/ late check out available for $/hour and i wish that had been offered in the online booking, as i

spa tub was fantastic, absolutely loved it

we arrived, the staff was folding the laundry on the breakfast tables

staff didn't charge me a late check out fee when i mixed up my stay with my next week's stay and forgot to check out by 11

room was very nice, clean and there were laundry facilities in the building

fact it had a decent kitchen

also would have been nice if the kitchen came with at least 1 dishwasher pod a day

the gym is amazing! and the free breakfast- delicious!

i loved how there was a small little kitchen so i could cook

breakfast was plentiful with a wide variety of hot and cold options

poor cleanliness in the room, ripped and stained towels, broken equipment in gym and staff didn’t notice a homeless man walked in and cleaned out the buffet breakfast with

i also appreciated the free laundry facilities

it had a kitchenette

the laundry room was a great asset

kids running and screaming down the hallway at very late hours

they also have a good sized pool for a dip

clean. friendly staff. pool and hot tub were wonderful. comfy beds.

the pool

early check in, friendly staff.

pool. bed. staff!

late check out

cleanliness the breakfast: hot with lots and lots of variety staff: pleasant, courteous

breakfast was very good

delicious breakfast

ample free parking, working swimming pool, lots of restaurants and shopping mall just across the road

the kids loved the pool we were granted a later checkout time.

went to the restaurant the man at the bar said we could sit in there with 4 kids which was great cause the kids were alittle loud he was so nice to

for being so understanding patient and extra courteous when they did not have to go over the bar yet they were happy to do such for their customers

teach kids how to check-out of the hotel i sent them into the lobby

let us for early check in, the room/bathroom is super clean

the kids loved the pool

the breakfast was amazing and the rooms perfect for a comfortable stay

and love the kitchen

didn't have time to use the pool or gym but everything was clean and in good repair

everything! beautiful hotel, helpful staff, good breakfast.

did not use pool or fitness areas as we arrived late

pool was refreshing and great for kids

yelling at kids and parents, and if you try to talk or explain yourself

the pool was not open

liked the bar area

the rooms are adequate but a different scent in the laundry would be nice as the sheets smell like bo

the room had its own kitchen

enjoyed the friendly atmosphere - laundry and kitchen onsite was a blessing

great location for western parents, laundry facilities, close to campus, no fuss accommodation.

a 5 star but comfortable beds, lovely large sitting room and a self serve, bring your own food kitchen galley and dining area

location close to university, very quiet hotel, good heating and parking is easy

walk to and from my room with heavy bags, there was no entrance/exit to the back parking lot from the location of my room, i had to go through the check-in entrance every time

parking lot at the bottom needs some more lights

parking is not very convenient

parking, rooms could control temp easily, big desk, clean room, comfortable bed, exceptional staff,

parking lot was excellent

parking ice machine,

free parking

room was clean,parking lot well lit

it was convenient to the airport and had free parking.

the gym had an unpleasant smell.

the pool was listed as

reasonable rates. comfortable. ev charging great.

the room was very humid… and why do you let kids run the hallway until 1am yelling?

staff are friendly,also happy to see a laundry room so i could do laundry

no breakfast as advertised!

asked for a late check out for 12:00 they said no, that was fine they called at 10:45 am and asked if we’re

i enjoyed my stay. breakfast could have something hot but they had lots of coffee and bagels.

breakfast only started at 8:30

we even had a continental breakfast which’s we didn’t expect

hotel is really nice and clean. breakfast was good also.

the breakfast was amazing , the room clean and fresh. the all day coffee bar was fabulous!

pool and hot tub and breakfast

loved the pool and hot tub and that breakfast was included

the pool and hot tub were so clean and so relaxing after a busy day of shopping

my husband enjoyed the breakfast, but we had to leave early morning

breakfast we have had in any comfort inn we have stayed

the hotel has barbecue and a deck for guests to spend time outside as well as a green area for kids to play

a great stay overall, though the late-night hallway marathon (with kids screaming at 2 a

breakfast was great and the rooms were nice. staff was helpful and kind.

breakfast was exceptional

beds were a little soft to my taste...excellent breakfast , nice gym and great staff

the staff was friendly, and the breakfast was tasty

breakfast was fine. staff very friendly

breakfast was the typical continental style breakfast, but a decent selection