the location was cute and the super bonus was abundant free parking

parking is convenient

free parking very close the the back entry

i was surprised the parking lot was not right next to the property but i m not physically challenged so it wasn t a

the room was lovely and spacious, with easy access to the parking lot. the bathtub was pristine!

cool enough to have window open but smokers from the bar ruined that

to have the bar and restaurant downstairs travel with

great location and great bar next door

reception at different hotel. ask for a room far from the bar on fridays and saturdays

summer evening ,music on the patio excellent. free parking, easy to get to from the highway.

a/c tv,wifi,pool,restaurant, free parking

room was large and comfortable....good location and lots of parking.

lots of parking, close to nearby stores.

very easy to get to the ample parking the bar was really friendly and the food was great

are amazing room was great, space to park vehicles and needed to park our boat for a short period extremly

lovely staff. very affordable. reasonable pet fee. nice quiet setting

breakfast was typical of most hotels. a little crowded and some wait time.

the breakfast was good, but there were so many people that the buffet area felt very cramped

restaurants were good, breakfast ok

the breakfast that was included had great options. was very pleased overall with hotel.

didn t like that we didn t know breakfast wasn t included, that wasn t made clear when booking.

were very happy both our requests were accommodated - early check in, and a river view

clean front desk accommodated our early check in time everything was seamless including

staff is really friendly. facilities are good. nice outdoor pool

nice and welcoming and very accommodating as i travel here by mega bus so they allow me to do a late check out which is amazing

the yard area & pool area could have been neater and kept up more for appeal looking

could use a bit of tlc in a few places, and complete pool repairs asap.

great location and nice to sit by the pool

parking is available literally 2 minutes away and this place is also dog-friendly

it s quaint, close to all the necessities such as good coffee, great tacos and the waterfront, parking included

parking was easy, however there was a lot of weird activity on the parking lot in the evening so we

parking at the beach lot.

the parking was tough..,,

spotlessly clean! quality breakfast included

gym facilities are not typical of hotel gyms - it is a full-fledge health club available to hotel

breakfast is included and they have a full service gym

the hotel gym relationship with energy is great, the breakfast is great and the kitchens staff, great pool

there was a very large group of families with kids who literally were taking much more food than they probably needed back to their rooms and

we needed an early check in and the staff did their best and accommodated us.

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down mid use

best thing was the willingness of the staff to accomodate an early check in

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one dryer load

having the patio door with our parking spot right outside made loading and unloading easy peasy also i'm a smoker soo

some sketchy people hanging around in the parking lot at night

rking lot side) was unlocked, the lock was taped with a scotch tape, so anybody could enter the

patio doors to outside. close parking.

lots of parking and great location around lots of restaurants and grocery stores

it was located very close to main park in thorold

the room was clean and they gave us early check in

early check in.

renovated clean and was good price with breakfast for the price that was right

breakfast was hot and plentiful

breakfast was good and the staff here was very helpful,esp the

the breakfast was amazing

there is a shopping center across the parking lot and we were close to the highway

parking lot was confusing unless you went in the right driveway but could be just me

not enough parking

free parking

only has 2 handicap parking spaces and i have limited mobility

great place great staff open the pool !!!!

the girls especially loved that the pool was warm

the kids loved the pool

we asked for a late check out and that wasn’t a problem at all

room size was good and was cery comfortable good gym

no hidden charges, plenty of parking available, good breakfast, secure and convenient

1 handicap parking, lot was icy, hallway in room too tight for walker, bathroom too small for walker, toilet

1 parking spot to a room for business travelers sharing accomodations

-- service--co-operative staff--parking location to the room--very little to not like

room, location next to canal recreationsl trail, free breakfast hotel was clean and plenty of parking

was very clean and the kitchen had everything we needed

clean pool and gym facilities 3

suggestion; 1) if the customer have kids ( burgers, fries, mac & cheese, hotdogs) , otherwise cold cut sandwiches would be fine

pool was very nice as well as the outside space

- 20 kids and a couple adults throwing these kids into the air and into the pool

are a lot of venues in use at carmen s and therefore at times the hotel guest parking spots seem to disappear

free parking and internet

parking crowded when a venue was on

parking.

only complaint was the majority of parking was a little distant from the hotel

good parking for truck and trailer

guy behind the front desk was lenient when it came to us getting a late check out

breakfast was great, for a continental i was happy with it

clean rooms, good breakfast, great hours for pool and gym

the pool was clean and we enjoyed the swimming

the cleanliness of the pool seemed sub standard

swimming pool and gym are also pluses

renovation the bar & food was unavailable

didn’t like the bar price way over priced actually unreal

as a result of this, my kids had to sleep on the floor

prices, pool, hot tub, spa tubs, shower, gum, laundry, restaurant (not good food unless hipster), bar (ok) remember not the get non alcohol drink not labeled well, court yard off limits work, they

was tasty, beds were super comfy, staff were accompanied with a late check out due to my wedding day

people were outside smoking by the parking lot and back door where we ended up parking and going in/out of

the view of the parking lot wasn't that great but whatever , everything else made up for it !

always good to have something free like parking

-there was black ice all around the parking lot which was very concerning

easy free parking and staff was friendly. room was clean and comfortable to sleep in.

all very well!!! swimming pool, gym, jacuzzi.

the price was insane and while we didn't use the pool and other amenities, they were attractive, clean and available

i loved our room with the spa bath very nice and relaxing

rooms were beautiful, very comfortable bed, kitchen was well equipped, hot tub and pool were nice, breakfast was good and reasonably

kids loved the pool, staff were excellent