the shuttle took forever on the way there.

close to edmonton airport (6km drive or hotel shuttle) and easy to find; comfortable beds; plenty of pillows; spotless bathrooms; tea/coffee

bar nice staff excellent service and so helpful

my shuttle driver, achmed, was very delightful!

clean central and great shuttle to airport

love that the hot water and coffee bar at the front was always available

the kids down the hall really enjoyed the pool

almost everything. rooms were great. beds are comfortable. breakfast is awesome.

the pool n hot tub were unavailable

staff were very friendly and helpful. appreciated the shuttle to the airport from the hotel.

the airport parking and shuttle

the efficiency of the shuttle back and forth from airport. how welcoming we felt when arriving

excellent bar and restaurant

no pool :(

negative is it is the first stop on the shuttle bus route to airport so about 10 minutes longer in morning to stop at other hotels (i think

the shuttle driver was very friendly and helpful

breakfast was great, eggs were fluffy and sausages flavor was savory

breakfast

love the fresh breakfast in the morning

free airport shuttle was very helpful. great service. clean and comfortable room

early check in, arranged in advance, was very helpful and efficient

gym was amazing , breakfast had awesome variety, rooms were large and comfortable

good location, sports bar pool and hot tub. friendly staff

breakfast was always good and stocked well

packed pool and spa with kids

jet tub in the room was fantastic and it was really nice to have a full kitchenette in the room

in suite kitchen while having most utensils and a few pots and pans, ours didn’t have a baking sheet which

close to airport and free shuttle to airport

friendly staff excellent rooms: clean and beautiful lovely breakfast

breakfast was ok, pretty good selection, but what we really went for was the spa in the room

additional charge for parking. breakfast options need to cater to vegan/vegetarian guests.

room, location & parking

we love the location, the parking and the restaurant is great food.

parking lot in the winter is sketchy.

noisy even though close to airport, good breakfast, fast shuttle, very good price for long term parking

no underground parking

parking, easy to access from the highway, and a restaurant inside the hotel was appreciated

lots of parking

paying for parking for a 4-day trip. should be included in the rate.

utilized the long stay parking

no pool

large room with basic kitchen amenities

free shuttle, continental breakfast are great

accessible to airport & highway & has a shuttle service

had a king spa suite, and the fireplace would not turn off with the controls as stated in the information

the bed was very comfy. great location, very close to the airport. free parking was a bonus!!

shuttle driver almost hit us head on at a very high speed in the parking lot while he was driving down the wrong side of the road

location was great the parking was excelent

shuttle that ran every half hour and that there was the option to leave our vehicle in their parking for a low fee

00 per week parking on the property and they have security so we took full advantage and left our vehicle and

parking for your car for extended time very convenient

smelled mj at the parking lot!

very helpful with shuttle booking ,wake up call and parking for the trip for the vehicle

only think i didn't appreciate was that the parking cost of leaving your vehicle there for a couple of days went up to almost double

wished they offered parking if you need to travel and back to stay at their location, the prices are high for keeping

staff rooms hot tub breakfast

friendly service. very clean and comfortable. so happy to have pool and exercise room open.

no laundry facilities (apparently since last august) and my room smelled like dog

free breakfast is a plus pool very clean laundry room when you have kids is amazing

free breakfast, gentleman working in breakfast area was fantastic!

the kids had a blast at the pool

great pool. great breakfeast

got an early check in. staff were mostly great.

pool was great for the kids. nice shuttle to the airport. clean and comfortable.

grandsons love staying at this place and they enjoy the waterslide, pool, restaurant and comfortable rooms

location was perfect near the airport because i had to take an early flight in the morning-shuttle service was excellent

clean rooms and great breakfast

they arrived late and slept a few hours before catching the shuttle to the airport so they didn't use a lot of the services available

breakfast could be made better.

also they have a free shuttle to the airport

they still provided bar of soap and little plastic shampoo/conditioner which is kinda old school & not environmentally

- and immediately disappeared - then, lovely front desk person offered me a glass of wine at the bar

close to the airport. spacious and clean room. the gym was basic but sufficient.

the free shuttle got us to and from the airport in good time

i also noticed there were no towels for us to use, while we were leaving the pool

our kids loved the pool

breakfast was good. more fresh fruit should be included

and elevator were wet due to kids going and coming from the pool

if anyone was in the hallway, you could definitely hear them (ie kids playing), & same for the planes flying above (considering the great location, just minutes

friendly staff, love the free airport shuttle and having a tim hortons right across the street was a bonus

breakfast was really good, i loved the pancakes

they are very accommodating to early check in/out.

breakfeast was great pool was used staff was super

well maintained and modern furniture decked the lobby along with gym and pool facilities

also would love to see a hot tub or infrared sauna added in the pool/gym area

not much choice with the breakfast.

free breakfast was delicious

the room is so clean and big, breakfast was excellent

at the gym

swimming pool was not available ud83dude15

free breakfast adds a lot of value for the

the kitchen and the bed amazing

cleanliness of the kitchen could have been a touch better.

advertised free laundry,we paid 3

good basic breakfast location ideal

is the best place of our trip with 2 kids

pool and gym were clean - hot tub was in need of cleaning

the room was very spacious, which was great for our kids.

great staff good breakfast spacious rooms pets allowed .. my go to hotel in edmonton

wonderful stall! the facilities were clean and modern. breakfast was enjoyed by all the kids:-)

the rooms are spacious, clean and have all you need including a kitchen.

nice hotel with kitchen as well as ;arge size room with furniture. best hotel in edmonton

the pool was nice

everything beautiful hotel and excellent staff. and wonderful breakfast.

breakfast was tasty

lots of parking, clean and comfortable

parking

parking was limited in the front, more parking was available in the rear but long walk to

it sits with another hotel and the parking lot was a little confusing.

lot of parking space.

new- big-easy parking - close to everything

parking lot was quite full either because here was a lot of guests or because of the two

only complaint would be that we had a hard time finding a parking spot in the evening.

parking stalls are super thin and tough to get in and out of

room was great . i appreicated room set up. cleaniness was superb. parking was adequate.

3x ev chargers in a heated garage - perfect for ev owners!

and spacious, we were disappointed that the hot tub was closed, as we booked the hotel for the pool and tub

hot pool was cold, there was a toilet brush in the middle of the hall (simple mistake)

i liked the gym and the swimming pool.

not a complaint but would like to see a bar at the pool ud83dude09

sorry, i did not get breakfast. we woke up too late. maybe next time.

love the gym, i try to go there every day, the clean pool and hot tub

comfortable beds and gym had free weights

did very well with the breakfast even though they had to deal with covid

breakfast was awesome. room was big . everything available.

clean, quiet room. close to restaurants/shopping. free parking. cartoon network for the kids.

staff room was good clean parking was good quiet area

great parking

i like the cleanliness and new feel, staff and availability of parking

good tv channels and ample easy parking

parking lots don't make a good, safe environment for walking

lots of free parking

open parking in winter

parking lot was crowded

parking was great, staff was friendly, room and facilities were clean and breakfast was fantastic

love the pool and hot tub as well as the breakfast

breakfast could use more variety

in the spa room

i really appreciated a washer and dryer being available for guests to do laundry

great breakfast choices

stayed in the king spa bath room, was a nice room, tub was great! the staff was amazing as well

parking lot design could be improved quite a bit!

guests had their pets, and didn't clean up after their pets outside in the parking lot

nice property with plenty of parking and very nice inside

hotel staff as well - front desk, housekeepers excellent location, lots of parking

easy free parking, wifi and breakfast

the swimming pool is under renovation. they should have mentioned that on booking. com.

the gym was nice and wasn’t busy

they got a weird little basement with a massive gym with a running track and a pool

the gym is great, although with the pool, is isolated in the basement.

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

breakfast was good

it has onsite laundry which we used while there :) we had

breakfast was great, location was perfect for our purposes, staff was fantastic, being able to have

swimming pool and gym could be upgraded

we like the pool,room and the staff

did catch someone breaking into cars in parking lot but let staff know and they sent security right out to deal with situation

second issue was the parking lot was extremely full for 2 days but weirdly only in the night

icy parking lot. very treacherous.

we liked the free breakfast and free parking and my wife enjoyed the bathtub instead of a shower

e way streets northbound and southbound)

gym was ok, no free weights but cable machine was quite adjustable

on the third night there was a late arrival with kids that were screaming and running around the hallway till 1:am and then there

door lock was broken so felt unsafe with kids, toilet was not flushing, towels were not dried completely, no breakfast

no water bottle available in the building when the restaurant is not open and laundry room is out of service

gym just head treadmills but no free weights

has infrared sauna included in price and gym

coin laundry on site

kids wasn't happy at all

a bit outdated but still good, the gym would need better ac

great room for an affordable price. nice staff. small breakfast included.

the parking.

the parking was pretty much full, no where close to park.

parking was an issue , not enough handicap parking and noted space were fill with vehicle that had

with all of the construction, taking place, handicap parking stalls are quite limited

to many retail stores, door man, valet parking, entertainment ,the staff-joel our waiter he was informative, on the ball, professional,

it was in the mall and shop until u drop. kids had fun esterhazy water sliding and rides

i wish it was cheqper price and has its own free swimming pool and breakfast

a lower floor,got an email saying i would be on the 4th but was on the 6th and i had asked for an early check in, got the text at 3:30 to say our room was ready, had to stand in the line up

our stay and the staff did everything for us so we could just take our grandsons and go to the water park

yesss. maby if you had your own pool and hot tub that would be great or breakfast included

breakfast options were limited.

great breakfast in the morning that we all liked

because of covid.no free breakfast.no hair dryer in room.

breakfast was good!

no breakfast available unfortunately

breakfast provided was fresh and adequate options available

kitchenette didn't have any supplies

breakfast set up is no good,few variety of food , the food are not in quality no more

the breakfast was also impressive, with hot food options quick refills so nothing even ran out

the main room with the couch and kitchen were cold and unwelcoming

room, very clean, restaurant convenient excellent menu reasonable prices , free parking, in quiet

it was easy getting in and out of the parking lot

there is even a wendys in the parking lot, an awesome church across the street and a casino within walking distance

parking lot was full when i got there

friendly staff, free parking and comfortable bed.

no dishes or cutlery in kitchen. no dish soap or dish cloths.

the bed was amazing and the caesar’s at the bar were yummy!

birthday for the pool and after we checked in and the pool was booked full, they allowed us a late check out the next day, so we could use the pool to make our daughters weekend

the gym was just a little bit small and limited equipment.

the pool was boring

i always like the gym, pool & hot tub and “free” breakfast

lower floor with kids running up and down the hallways and stairs all night

the hotel has tge pool which is why we booked there, a gym and a playroom

a solo traveler, being in a busy hotel filled with families with kids on trips to the west edmonton mall wasn't ideal, but it wasn't a real problem or disruption

aminities, cleanliness and breakfast

hotel offered all the necessary facilities (like laundry and etc) and there was also a nice pool+gym

pool and hottub were clean and the gym had adequate weights and towels

like our room has a little kitchenett, very clean washroom

on site laundry room was a

good facilities such as the gym and pool

i loved the free breakfast

my kids had lots of fun

gym was very well equipped

pool is open til midnight if you wanna chill in the hot tub before bed

loved the pool area for my kids especially the toddler splash area

the beds were comfortable, there was free parking and breakfasts, and the location was super convenient

nice room, comfortable beds, nice breakfast buffet, free parking, clean. great location

like the spacious parking, easy to locate

lobby parking and rooms were spacious

breakfast buffet, proximity to restaurants and the mall, a/c, free parking, and good blackout curtains

pool was cold

that checked us in was superb--we needed an early check in and she made it happen underground parking is great especially in winter rooms are

the kitchen had a medium-sized fridge, hot plate with a large-sized microwave oven

i would definitely highly recommend this hotel because of how friendly the staff was and the pool was average size but with a big hot tub

doors to our rooms are heavy, not sure if that is for security but my kids cannot open the doors by themselves

no breakfast, no hot tub, no swimming pool, no gym as advertise we are so disappointed

pool and gym are great

they were a layered puzzle of sheets and blankets, so the kids made a mess of them quickly

no prior alert to pool and gym being closed for repair.

the pool was closed and we were not notified on check in.

especially after working out in the gym made it unpleasant

gym, spa restaurant room facilities

pool was small but great.

pool makes my kids had irritated skin and eyes.

we get there i think it was too early check in and they forgot the to out the table in the proper place and forgot to put the

pool is fair size but clean

the laundry machines that were said to be working but ended up leaving me with soaked clothes

the breakfast was great. there was plenty of options to choose from.

the sign in the bathroom bosted about being environmentally friendly by saving energy on laundry but the coffee cups were single use disposable cups individually wrapped in plastic which

in the fitness centre, the pull down feeling is different than the machines i used in other gyms

location, lots of parking, good breakfast and nice coffee machine in the lobby

parking spaces very small

ample parking on site

i also think smokers should be in a designated place, not walking around the parking lot near the main entrance smoking

can't say there was anything i didn't like. could use another handicap parking spot!!

not easy to get from back parking with him

it?s spacious inside with adequate parking

there is enough parking space for the hotel,but you may be a bit far from the door

easy of entry. large parking lot

hotel with lots of parking was first impression

i liked location, room size and parking. staff helpful and friendly.

parking was a little tight

friendly staff, lots of tea, clean rooms, restaurant on site, lots of parking

parking could be difficult to find at times.

some shady characters in the parking lot

late check out

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

beds sucked and bar was sub par.

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

parking by the window on the bottom floor

lots of parking

parking

ease of parking

ample parking, we were able to park against the building close to an exterior door near our room

cold pool small and was out front for all to see. in the front lobby. no hot tub.

the pool is small. it got crowded when there’s a lot of people and we have to leave.

pool was shut down when the kids were ready to go in, told it would be fixed by 7, was still full of dog hair or whatever was

the pool was great for the kids

not hot tub , pool was cold

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the hotels

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor store across the parking lot

need grab bar in bathtub

the evening staff helped with a laundry situation

was lots of parking at the hotel, and it s very easy to find and get too

parking is a bit tight.

parking was plentiful

access to parking lot

parking was overflowing not enough handicap spaces

never had any issues with my car in the parking lot and we ve stayed here multiple times

lost of parking

ample parking space

not much room for parking spots

the bed was very comfy, the room was very clean and great parking for my truck and trailer.

fitness centre small but ok

it also had laundry which we used twice

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

also appreciate the laundry machines in suite

suite has a kitchenette but no pots / pans , dishes. , utensils....nothing to use in the kitchen

the generous breakfast available from early morning

had a very good selection of breakfast items, although their pancake-maker was 'out of order'

the room was huge very nice setup with kitchen facilities in the room

we love cooking our foods, so we like to have a kitchen in our room.

pool was out of order

kids loved the pool it wasn't too cold

complementary breakfast was great! loved that there was a guest laundry!

suites are a very good size and layout with a great kitchen area

the room size and having a full kitchen was perfect

the continental breakfast provided a variety of options and was great way to start the day

due to high volume of use of laundry facilities, suggest regular cleaning throughtout the day is

good value, great breakfast, staff was very friendly & efficient

the pool was too cold . it used to be open 24 hours and they now close it early .

every room in the property like fitness centre, laundry room, common washroom need a card to open

the room with kitchenette was tot stoked poorly.

paper thin you can here the next door plain as day and the people above walking suppose to be a kitchenette not one thing in cupboads no cutlery or

the set up of the rooms with evening a sink and kitchen inside. felt.like staying in a condo

complete kitchen stuff

we had a kitchenette, but only a work desk to sit at, there is plenty of room to have a table and chairs to

pan handlers in the parking lot

lots of parking, easy check-in and check-out

smoking at the back entrance is not appealing for those who are coming in from parking stall

parking, window in room goes to hallway, consider putting in some kind of privacy glass, some kind

location and parking

nice and clean and great parking

parking was easy and free

clean, comfortable, extra friendly staff, easy to get to, great parking area

friendly staff. charming atmosphere. clean room. easily accessible parking lot

cluding turning it off

staff, breakfast, room was comfortable, had a microwave and a fridge, restaurant and bar connected to building

there is a bar attached to the hotel and the food was great service was

lg parking area, restaurant next door, liquor store and gas bar right there

laundry facility was poor

we needed to use the laundry room (one washer and dryer)

the walls are very thin, it sounded like there was laundry being done multiple times throughout our stay that at some points distributed our sleep

the gym equipment was very old.

they have a free coffee bar until 9:30 am though

there is no bar in the bathtub for me to hold on to when having a shower so i didn't have one

the laundry was free and everything was very clean

not enough handicapped parking stalls

close to my destination, free parking

the homeless people in the parking lot. the wallpaper peeling from the walls. the sticky floor.

we had a sad view of some construction and a vacant parking lot but overall, would stay again

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

bathroom could really use hooks or towel bars beside the sink grab bar in shower would be great

food in the bar needs improvement pretty plan

dinner from the bar left a lot to be desired.

the seam room and gym were good also

no water bottle in a room. mini bar is empty