wish they would’ve had a pool but then again i could’ve picked s motel with a pool for the kids

7pm at night i was driving around traverse city in a snowstorm looking for a place for myself, 2 kids and 2 dogs to stay for the night

it had sufficient coffee in the room for us and extras for the kids like games in the lobby, horshoes outside, and a grill available if a person did not want to

loved the 2 separate bedrooms for privacy and the kitchenette even though we didn t use it.

kitchen and living room was very nice for the 4 of us

was quiet, had a laundry, able to cook in the room so as not eating out all the time

kids loved the outdoor heated pool

the pool was warm, and the kids enjoyed it

bed was like a cloud, the breakfasts were hot and delicious, the indoor pool and jacuzzi was amazing at the end of the day, and the staff went above and beyond

all is great, wish you had guest laundry, tho.

is so wonderful to be able to relax no matter what time it is especially after a big win at the casino right down the street

my room (quite spacious) was on the top floor (5th) that had an amazing view of the bay, balcony, spa tub,

the 24 hour pool and spa was fantastic

staff were excellent and the pool being open and clean and heated made my wife’s time great

view of the bay, loved the outdoor pool on the beach, and the cathedral ceiling made the room feel even bigger

found ants in the kitchen and bugs in the area could be overwhelming

kids loved the pool and the bay

jets didn’t work in spa tub though

parking is a nightmare

great location, easy parking and close to everything if you have a car

parking is terrible

parking was tight.

parking is limited, but we never had an issue getting a spot

no hot tub. pool is 3' and not very warm

the indoor pool is a reason why you choose this hotel, just know that it is very small

breakfast was great

very nice place. breakfast was great and facilities were awesome.

good breakfast

friendly staff, comfortable, good location, good breakfast

the breakfast was a little lacking. there wasn't anything with protein.

the breakfast was same as any other place. would be nice to have a real cook on site

breakfast

gym facilities were great too, when we were stuck inside when it rained it was great to utilize

the kids enjoyed the pool and game room

pool hot tub and game room for the kids and wife

nice room, indoor pool was a plus. balcony was great, nice view of the snow coming in.

the kids had a wonderful time at their indoor pool which worked out great since it was a little chilly

kids swam in the pool and had a good time

the indoor pool, hot tub, remodeled rooms, location of the hotel are all great.

the pool and heated jacuzzi after a long day which was excellent

pool seemed dirty but no big deal

, the receptionist, housekeeper, pool maintainer , is a very hardworking lady

the pool was tidy and very cloranated

clean room. nice breakfast variety friendly and helpful staff.

breakfast boxes, the breakfast sandwich was like a gas station sandwich, horrible

off-season, but i couldn't believe how great the staff was, it was clean, there was a pool, and breakfast was delivered to my room

breakfast wasn’t my favorite

the room was amazing, with 2 complete bathrooms and a huge living/sleeping area, full kitchen, and small pantry area

loved the breakfast box choices and the fresh cookies made every night

cleaniness of rooms, location of the room, morning breakfast. positive experience.

breakfast was boxed, but still delicious

beautiful view from our spa room

no pool or hot tub.

the breakfast could be better

very comfortable large room with spa tub, wonderful location and friendly staff.

the free breakfast

is right on the bay, not far from shopping, wineries, casino and restaurants

room is to small to serve guests for breakfast, not enough seating.

the breakfast was lame but for the price point it was as much as you could expect.

the pool was not in use but this was explained on check in (despite it still showing on line which is a

room was absolutely disgusting and you'd think after being td we could not have the early check in that we originally requested that the suite would at the very least have been

lots of trucks and workers in the parking lot.

breakfast included the usual continental breakfast but with the added bonus of scrambled eggs and

the cookies tasted great, and it came with a free breakfast

right on the water, small but good breakfast, coffee in room (yah

great location. friendly staff. tasty complimentary breakfast. nice beach access. good value.

due to covid 19 there was a cold breakfast only. this was fine under the circumstances.

breakfast was not what we would normally have. facility was excellent as was the staff.

kids running up and down the hallways

the pool and jacuzzi were very clean, actually the whole facility including the beach was above

our kids adored the space and the room was everything we needed

the pool and hot tub were great

hot tub & pool were perfect temperature

lit parking lot, spacious & clean lobby, very clean and maintained hallways and rooms, restaurant was

lol if you or a family member use a wheelchair there isn't any parking spots for cans with wheelchairs

lots of free parking right on the water, can t really go wrong at a place as nice as this

the breakfast was amazing and had nice talk with other guests and staff easy parking

parking was no problem, as a weekday stay in fall is easy, cheaper, and the place wasn't busy

not a variety of breakfast foods

great free breakfast. lots of choices. only challenge was seating but everyone found a seat.

breakfast area

wonderful free breakfast

the hotel staff was very friendly., the facility was clean and the breakfast was great.

very clean, good breakfast and staff was friendly and helpful.

were a lot of kids running around the halls late in the evening

no bathtub for kids

it has a laundry room.

clean and comfortable rooms, good customer service and also good breakfast

you need laundry services

we loved the hot tub and pool

the room size and coat was great. the outdoor pool was an added plus.

hair and cigarette smoke, nasty - not fresh at all - i have a feeling the staff smokes near the laundry, and these should have been laundered before put into use again, they did not have that

pool was excellent for kids

kids in the pool after 10. they were probably of age but were so loud!

towels and reused one from the day before what is fine i guess some places do that now saves on laundry

workers were very helpful and friendly, the rooms were big and clean, the pool and whirlpool were clean and warm

no choice for room to be closer since we have kids and pet.

breakfast

but they do have a common microwave in the breakfast

it is very clean! amazing staff! wonderful breakfast selection!

all else, the best continental breakfast i've experienced in a long time

staff and breakfast.

the night was quiet and breakfast was substantial and tasty

i think the chlorine levels in the pool might have been too high (kids had similar reactions with a neighbor's pool)

also the extra perks such as shuttle to the beach and casino

you can try to stay here for swimming, golf and rest with family.

the dooors to get out from the health- fitness club are not wheel chair friendly

loved the fact they have a private lake access on lake michigan with fresh towels and a bar with food and a private pool they had a shuttle to take you to the beach down the road

accessible parking

liked that the pool was busy and they had a fitness area

small, but useful fitness centre and easy parking

all the breakfast items are loaded in carbohydrates.

the pool was 24 hours, and the breakfast was much better then the average continental breakfast

pool, hot tub, delicious breakfast, cookies in the evening, and they even text to make sure your room is up to par

the breakfast was fresh and varied

breakfast was delicious and bed was very comfortable.

we were doing the sleeping bear marathon and needed to clean up afterwards, we had asked for a late check out

breakfast

breakfast was great

no laundry facilities

my kids really enjoyed the pool and i loved that we could enjoy dinner on the patio when we stayed at

breakfast was very good

clean, comfy beds, even good breakfast

it had a breakfast with a good amount of choices to choose from

breakfast was a good selection, room was great.

good central location. great breakfast. very cost effective. enjoyed.

to go outside to get to the free breakfast and it was very cold and snowy

very bummed there wasn’t an indoor pool and/or hot tub

pool area was an added bonus

good breakfast

clean room and breakfast was good

my kids liked the pool

we asked about an airport shuttle and she immediately booked one for us and set up a wake up call

breakfast is fresh and generous

front desk was very friendly free shuttle into town was a big plus

not gonna say i didnt like it, but you have a 14ft deep well maintained pool but we are not allowed to dive in it

the woman at the front desk was very hospitable and allowed our entire party an early check in

parking

parking was not the best. we ended up in the overflow lot quite a bit.

location is so close to down town and parking is adequate

for not being on the water and a view overlooking the parking lot, the price was a little high.

parking was a bit of a challenge.

the gym workout room had all the necessary items for a morning routine

breakfast was good but i have a gluten allergy and as i have come to expect there wasn’t much for

the breakfast was pretty good. i liked the silk very vanilla soy milk on my oatmeal.

breakfast was great and the hotel was clean

breakfast was amazing

walking distance to downtown, clean and comfortable hotel room, free breakfast was a great bonus

they provide continental breakfast items

the grab and go breakfast had more options than any other we have seen

staff was amazing small breakfast served although listed as not serving breakfast

breakfast was good (i’m a light breakfast eater, snacks were perfect)

were very cheap, there was a spa in our room (which we didn't expect and it was a nice surprise) breakfast was delicious, beds

i called at noon and asked for an early check in and they told me that they would call me if my room opened up for which they never

breakfast also excellent

glad a reasonable equipped gym -- weights, bikes, treadmill

continental breakfast and poll/spa area, walking distance to downtown (about 4 blocks to little fleet)

we were also disappointed to see many visitors/guests(in the bar area, outdoor pool area, and in passing) not abiding by the mask mandate and social distancing

room was not finished with its renovations, bathroom inside door frame was not there at all, with kids not safe

sauna, hot tub, hot pool.

we used the gym which had 2 new treadmills that faced windows

my friend and i especially enjoyed the heated outdoor pool, heated indoor pool, whirlpool, and the restaurant, the artisan

very close walk to the beach and the park as well and offered free parking, which was a huge plus for us

great location, nice staff, good restaurant, easy parking, pet friendly

parking was near the entrance

also, not being nickel-and-dined for a parking fee was refreshing

i liked the fact that the parking was free and easily accessed

breakfast was great! numerous options. delicious

breakfast was way better than expected

nice breakfast

the first night my family was the only one in the pool so the kids loved that

clean the staff nice and respectful, the beds comfy, wifi working, breakfast good, the spa was

parking was great and loved the property

there was a fighting machine with a man and women out in the parking lot the night or early morning

the access was a quarter mile downhill and in a residential area where parking is not appreciated

plenty of parking and perfect location

good location, easy parking and rooms have been updated.

pool, hot tubs (at pool and in suite), and breakfast were all exactly what we were looking for

the pool water was really cold.

breakfast

hot tub and pool and cleanliness

friendly helpful staff. price. pool and hot tub!

$25/night pet fee was excessive, given that the room was $50/night

pet fee is $20 and should have been stated in listing

value was great but with the $40 pet fee for two pets almost cost the total price of the room itself

pet fee was 60% of the room stay itself.

small breakfast offerings. room far walk from parking.

not being able to see the parking lot from our room.

i was greeted by a layer of snow on the driveway and at the parking lot

easy parking and easy check-in

it was accessible and clean. parking is also just right outside the reception.

staff, pool, spa & breakfast. hotel employee is a rock star.

breakfast was great.

staff, pool, spa, room and breakfast.

newness, pool, spa, staff and breakfast.

breakfast staff wasn't very friendly.

and hot tubing at night and a great breakfast in the morning

clean and friendly! the breakfast was surprisingly delicious!

enjoyed our stay left before breakfast, but was offered the cold food they had available

the room was nice and spacious. the pool and hot tub super nice! the breakfast was great.

it was a very substantial breakfast that i enjoyed very much