pool and hot tub was closed

good breakfast as well

same thing offered for breakfast every day...no oatmeal.

i have sent a request for early check in and they did it for me

i like best western and bw in my town has a full gym

we didn’t eat breakfast. location was great! close to krogers and restaurants.

breakfast could be a little bit more. like eggs. or sausage or bacon.

nice breakfast

breakfast was good.

expected a light breakfast

appreciated the fitness centre

none of the 4 machines in the fitness room worked. the volume control for the tv dis not work.

the pool was clean

very quite, pet and children friendly, free breakfast, free parking, color tv, pool

great breakfast bar. hot eggs and sausage and waffles not to mention a lot of other items

the rooms are decorated nicely, the beds are very comfortable, the breakfast is good, and the staff is

location was great, didn’t have a chance to try breakfast

breakfast was good. there were several options.

very good breakfast- good variety- no need to find another

breakfast room is small.

great breakfast

we enjoyed mon and tues morning breakfast menu and the staff member overseeing the food was super helpful, friendly and loved on

enjoyed continental breakfast ending later than most hotels

the pool could of been a little warmer but the grandkids didn't seem too mind too much

that the pool was closed, but i understand being a sicu nurse covid precautions would, be one reason why the

breakfast, pool, gym, and onsite laundry overall quality of the room.

beautiful updated property, good breakfast, helpful staff

the warm breakfast was very good

pool was closed due to maintenance but honestly we were so busy because we stood at the hotel

breakfast, pool, gym, and onsite laundry overall quality of the room.

and then i did it again and no one came out again, and there were two people talking back by the laundry, but they clearly weren’t front desk people there was no sign and i think that when the

breakfast cold

breakfast was very good and complete with fresh fruit

only complaint i had was the amount of kids in the pool which is completely out of the hotels hands

pool floor is breaking down and my kids cut their feet on the pool floor

we paid $180 for a room with a jacuzzi tub for a romantic night away and there were kids running and yelling up and down the hallway going to and from the pool area

pool is small was a lot kids in there so it was loud and not much room

clean, well equipt, friendly staff, the breakfast was great!

room was clean, everyone was friendly, pool was great

breakfast was great enjoyed pool and hot tub

we did not use the gym or pool as we didn't have time but both looked great

the pool was out of service. new hotel and pool not working… ugh

service also very nice bar and restaurant area, rooms is very nice, clean and up to date

the bar and the bartender were excellent

no towels in the pool area. left a mess

our room had a refrigerator and a microwave, the in house ice cream/pizza shop was great, the pool is huge for a hotel, the hot tub was nice, the staff were all very polite and friendly, and

there are several amenities (game room, arcade, lounge area, outside firepit, pool, etc

when we went to order pizza at 9:00, we were told the kitchen just closed - an hour earlier than we were informed

some kitchenware in the kitchenette would have been nice

got done to the kitchen and it was an hour before the dining area closed, and they were very skimpy on food

the location is the bomb! especially if your taking in a show across from the parking lot!

need a bigger sign stating semi parking

was just fine, enough parking, and the woman that ran the hotel in the morning was very nice

parking well lit & safe

the rooms were very clean, comfortable, and quiet. had truck parking.

hallway and elevator stank of illegal substances constantly, laundry dryers don't really work and cost 2

room had the smell of a stinking kitchen and was not aired out

the room has a full kitchen minus a oven so excellent place if your staying for several days because it has a full size

the bathroom and kitchen were spotless!!!

nothing in the kitchen not even a glass or coffe maker

the pool area was great for our family members to use and they had a great time

loved the jet spa tub in the king suite.

awesome breakfast. so much more variety than the typical

the staff was great and the entire facility is outstanding! my kids can’t wait to come back!

had a nice outside play area for the kids to use--they loved the stay there

visit as we like value, location, staff & breakfast selection

rooms were nice, the breakfast was good, and there were adorable christmas decorations in the lobby

breakfast was the best hotel breakfast i ever ate.

breakfast

wish there would have been options for breakfast

staff , room , location , hot tub , breakfast

the room was very nice, the hot tub was relaxing, and the breakfast area was wonderful

great location, clean newer vibe good breakfast nice room

was extremely friendly, breakfast was excellent

location and breakfast options.

room was clean, bed was very comfortable, staff was very friendly and breakfast was good

breakfast eggs were gross

i had breakfast elsewhere

the pool hours should be extended until 11pm ( not 9pm) especially on the weekends when more kids are likely to stay with the parents

the pool wasn’t even open so my kids could enjoy it

having a complete kitchen is a game changer

comfortable beds, clean room mostly, well designed kitchen

large room and the kitchen

have used a little more variety for the grab n go breakfast

the room had a kitchen and was very nice for the price

things going on and people walking in and out of the rooms all night long hanging out in the parking lot drinking and being loud late also house keeper knocking on door and

guests a few doors down were outside in the parking lot partying and shooting videos at

parking lot was trashed! room was too dark, dials on ac broken, fridge not cold,

parking area small

was very happy with the parking

i was happily surprised to find a small bar that offers appetizer foods at the hotel

breakfast need bacon

lovely lovely beautiful for a great get away from home with kids n grandkids

i just got a spa room for myself to getaway for the night and my crazy household lol and it literally made my

breakfast. gym.

there is a super bright light in the parking lot the shines in the window all night - the curtains cut it down by 40%

window wasn't sealed so we could hear every single sound from the highway and parking lot.

i got stuck in parking lot due to the un shoveled snow

there were many guests drinking alcohol in the parking lot, and the staff didn't do anything about it, which also annoyed me

12 cars in the parking lot had their windows smashed

is very picky, but i like my coffee, and they didn't have it available in lobby except for breakfast in the morning

nice and clean place, great location, great tv channels, superb breakfast, friendly hostess… will definitely stay again with no hesitation

couldn’t stay for breakfast but the space looked welcoming

bed was comfy. location was very nice. breakfast was decent.

breakfast was limited but otherwise then that our stay was great.

the bed was super comfortable and the breakfast was delicious.

room, elevator, halls, and fitness room were dirty with stains and dust

was one area could use improvement: the breakfast selection

workers did a fine job for breakfast

however the fitness room was very dirty

husband's a truck driver so there is plenty of parking for him to park his truck a room was clean and the bed was very

the laundry facility at the motel was great, just what we needed at that point in our trip

it's awesome that they have more amenities than just a pool and gym

the atmosphere in general and the pool was great for the kids

breakfast variety

kids loved all the extra fun activities in the lobby

breakfast was much better than i expected at this affordable room rate: good selection of items,

loved the pool, loved the staff

despite the amount of people the staff did an amazing job keeping the breakfast bar stocked and the food was surprisingly good,

great breakfast

prefer an indoor pool. water took a while to get hot.

it didn't have a full bar , the shower head was broken

pool broke half way through our stay so didn’t get a chance to enjoy it

close to the highway, swimming pool, kitchen

i did not like is that i rented in that property to use the pool, because my son loves to swim, but the pool was closed, but on the page it did not say that

there was a full kitchen in there

the heated pool and the bed

only thing i didn't like was that the pool was not open for us to use.

it's a great price for large rooms with full kitchens.

the room with a kitchen

not being able to eat the breakfast offered/advertised.

pool hrs should be longer for the adults.

all thought your hotel was great clean convenient breakfast was good loved the pool sat out on the front porch in the

location was great. breakfast was excellent.

very quiet and safe parking. front desk both efficient and friendly. pool clean

only suggestion is that the breakfast options could be expanded especially as it relates to the choice of sweet items

very good breakfast

breakfast was not self serve, a staff member dished up your food.

clean room, engaging staff, breakfast was fresh. location perfectly placed for my needs.

clean and friendly. felt perfectly safe here. perfect! and a hot breakfast included!!!

i had no issues with waiting for gym equipment and equipment options were adequate

breakfast bar is great

no fitness room

breakfast was very good as well

the suite has a very functional kitchen.

attractive room with a complete kitchen, nice dining table, and comfortable beds with memory foam

desk employee was very nice and happy to help us, room was super clean, bathroom big and nice, kitchen we didn

continental breakfast was pretty poor- not even real cream for coffee or a quick donut or danish- make your own

the smell of the hotel breakfast was not diabetic friendly at all

had a handicap friend and he couldn't get up to the breakfast because it was not handicap acciable

bmlove the hotel.breqkfast was only 2hours 7-9 missed breakfast had to work and no coffee

breakfast was good and hotel secluded

christine and kathy in the bar and restaurant were super helpful

there was a bar and restaurant included in the building

one staff in the bar area was not very friendly, actually rude

the restaurant/pool/gym/ and updated facilities

would have used the bar had it been open sunday and assumed it would not be open monday so went elsewhere

breakfast was ok

no juice or any other drink in breakfast except coffee which was allowed to run out in high use time

some fresh fruit at breakfast would be great.

breakfast was acceptable location was hood.

friendly staff. very clean. nice breakfast.

the room was spacious. the pool was clean.

there was no breakfast.

not think about the covid 19 issues with not having breakfast in the morning

i didn't give it an excellent because it didn't have a hot tub. the pool was pretty warm though.

coffee/tea maker in room, pancake machine at breakfast, warm water in the swimming pool, helpful, friendly staff let me check in early

the pool and breakfast

and they have a nice indoor pool

would love to see a hot tub added to the pool area.

breakfast was outstanding

the breakfast was super good

the pool that my teens used had an oily top cap that i noticed in the morning when i was walking

pool wasn't heated

pool and great breakfast.

the bathroom by the pool was horrid. dirty and the smell made me along with other ppl gag.

very roomy. good breakfast.

the staff and the hot breakfast

breakfast was great, the hotel was quiet, and had wonderful service

rude unruly kids in poor, advised front desk, nothing was done

there was a full kitchen, dining area, sitting room with fireplace, desk and extremely comfortable bed

breakfast was typical hotel fare. nothing special but edible.

the pool was closed at our location but we thankfully were able to use the sister hotel pool

size of rooms, breakfast selections were great!!

pool was clean and staff was very polite and helpful

pool didn't open at 10 as advertised as it was being cleaned

sunday they was keeping the breakfast bar stocked and full

had a hard time getting three kids up and out the door by eleven

my kids love it and very quite

the breakfast was kinda wimpy!

pool was warm, breakfast was good

i had to clean the shower myself so my kids could take a shower after swimming in the over

booked for complimentary breakfast and on site bar

maintenance issues. leaking faucets. bar soap instead of body wash.

the beds are comfortable, the room is large, the bar and food is nice.

great breakfast

breakfast bar was not maintained throughout the morning

the breakfast each morning was delicious, there was always a variety to choose from and the staff kept

large room, helpful staff, nice breakfast

i wasn't told at the time of check-in what time breakfast is served or what the check-out time is for the next day, so i had to call the front desk

they did not salt the sidewalk and back parking lot and i fell and broke by ankle :

they did not salt the sidewalk and back parking lot and i fell and broke by ankle :

the parking lot was covered in ice

disliked the fact that i had to pay in order to exit the parking garage

parking lot needs to be repaved

kids running the hallways in the middle of the night.

pet fee that was not disclosed on booking

the pool was open and clean.

clean, good location, with fitness center!

breakfast was good

came here stay for 1 week, they have small kitchen microwave, and laundry room

i was grateful for the laundry facilities.

kitchen and comfortable bed

no breakfast

forgot a dirty laundry bag

the staff are helpful, and the kitchen staff work really hard to keep the area clean and stocked during really busy mornings

take and go breakfast

breakfast assortment sorely lacking

wife loved the room kitchen area and the shower was great

swim pool area...nice and spacious...pull out sofa bed

updated room very hot water in shower breakfast was great

under construction. breakfast less than adequate.

if you're alone you get a giant bed, if you're with your partner or kids, you get a single

the bar / resteraunt was amazing. i wish i could say the same about the hotel.

kids enjoyed the breakfast